Starting to get really worried. Successfully purchased at 7:30 PDT (10:30 EDT). Credit card charged, confirmation page shown, but with no order number. Still no email or anything in my purchase history. Tried purchasing again in the second batch, but received "THIS PRODUCT CANNOT BE PURCHASED BECAUSE YOU HAVE PURCHASED AN ASSOCIATED PRODUCT IN THE PAST" message.
I've emailed 10Club with screen shot of my confirmation page (with no order number) and the "CANNOT BE PURCHASED" message I got when trying to buy during the second batch. Really hoping they uphold my order, seeing as how I got through long before a lot of others who are now getting confirmation emails, as well as seeing as how I couldn't purchase during the second wave because I was blocked for having already purchased in the first wave.
So what happens if somebody saw the confirmation number, but it does not show up in the order history and there was no email, but the card was charged?
card being charged is the biggest indicator the sale went through. i'd feel pretty confident if that is the case.
i don't know. no order history seems more telling than a pending charge. they don't charge right away, they put a hold on it, and then process a few days later. without anything in the history, 10C doesn't have a way to process that hold into a charge, and probably has no record of the transaction on their end.
i'm just wishing santos would give a word. we can't even email them and ask because there's no order number for them to reference.
But how would they know to place a holding charge unless an order was placed? They are probably going through the orders to see what got held up, maybe orders that didn't get a confirmation number got held up and the computer processed the order, but couldn't generate the confirmation number.
The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.
I wonder why the product page is still up if it is sold out? That seems to be the case here with limited items, but I wonder how many people are sitting on that page hammering the refresh button.
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So what happens if somebody saw the confirmation number, but it does not show up in the order history and there was no email, but the card was charged?
card being charged is the biggest indicator the sale went through. i'd feel pretty confident if that is the case.
i don't know. no order history seems more telling than a pending charge. they don't charge right away, they put a hold on it, and then process a few days later. without anything in the history, 10C doesn't have a way to process that hold into a charge, and probably has no record of the transaction on their end.
i'm just wishing santos would give a word. we can't even email them and ask because there's no order number for them to reference.
But how would they know to place a holding charge unless an order was placed? They are probably going through the orders to see what got held up, maybe orders that didn't get a confirmation number got held up and the computer processed the order, but couldn't generate the confirmation number.
the hold would be automatic based on whatever software they use for the cart system. 10C's system probably generates the order based in a database with the order number. if there's no order number, that means the credit card portion worked but the inventory portion didn't. it's a multistep process behind the scenes and mostly automated. once 10C has an order on their end they can act to process it. not my area of expertise, but i do work with some e-commerce folks and i do know everything is automated and then 10C has the backend to see what was ordered and needs to be processed.
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anyone paid with gift card? a friend went through,but no email or shows at her history
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So what happens if somebody saw the confirmation number, but it does not show up in the order history and there was no email, but the card was charged?
card being charged is the biggest indicator the sale went through. i'd feel pretty confident if that is the case.
i don't know. no order history seems more telling than a pending charge. they don't charge right away, they put a hold on it, and then process a few days later. without anything in the history, 10C doesn't have a way to process that hold into a charge, and probably has no record of the transaction on their end.
i'm just wishing santos would give a word. we can't even email them and ask because there's no order number for them to reference.
But how would they know to place a holding charge unless an order was placed? They are probably going through the orders to see what got held up, maybe orders that didn't get a confirmation number got held up and the computer processed the order, but couldn't generate the confirmation number.
the hold would be automatic based on whatever software they use for the cart system. 10C's system probably generates the order based in a database with the order number. if there's no order number, that means the credit card portion worked but the inventory portion didn't. it's a multistep process behind the scenes and mostly automated. once 10C has an order on their end they can act to process it. not my area of expertise, but i do work with some e-commerce folks and i do know everything is automated and then 10C has the backend to see what was ordered and needs to be processed.
So without any type of confirmation but a credit card pre-authorization, I'm SOL?
The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.
I knew it would be a tiny tiny chance coming in. Just didn't expect to be so f'd with. RKCNDY, sure you might be SOL, but you're not the only one, and at least you still have a chance. Thousands of us don't.
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My order also went from pending to warehouse. A good sign I think.
Yeah - you're in
10/31/93 Berkeley (Baba!) • 10/1/94 Bridge School • 9/16/96 Seattle (In My Tree!) • 10/19/96 & 10/20/96 B. School (Alt Corduroy & Alt Porch!) • 10/25/03 B. School • 6/1/03 Mtnview (Crazy Mary! You Are!) • 11/29/13 Portland (All Those Yesterdays! Even Flow!) • 10/25/14 Bridge School (Rain! Fuckin Up! TOTD!) • 5/13/22 Oakland (had to leave early, but W.M.A.! Immortality!) • 5/13/24 Sacramento (Light Years! Picture in a Frame!) • 5/25/24 Bottle Rock (Last Kiss! Maybe It’s Time w/Bradley Cooper!)
Buddy just got a new order number and email. It now shows in his order history. Keep checking
What was his situation before? I'm wondering if ANYBODY who is in the no order # / no email / nothing in order history boat has gotten anything other than a pending CC charge yet.
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“The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.” - Albert Camus
I knew it would be a tiny tiny chance coming in. Just didn't expect to be so f'd with. RKCNDY, sure you might be SOL, but you're not the only one, and at least you still have a chance. Thousands of us don't.
I know, I'm glad if I got one (happy anniversary to me), but if I didn't, then it's okay too. Can't have everything.
The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.
No dice for me - the white screen of death lived up to its name today...probably 10 times.
Yeah, I saw at least that many, and as I gradually made my way forward, I had a feeling that it wouldn't happen in time for me to have an order in. I was right. Kicking myself for not being around for the second sale.
10/31/93 Berkeley (Baba!) • 10/1/94 Bridge School • 9/16/96 Seattle (In My Tree!) • 10/19/96 & 10/20/96 B. School (Alt Corduroy & Alt Porch!) • 10/25/03 B. School • 6/1/03 Mtnview (Crazy Mary! You Are!) • 11/29/13 Portland (All Those Yesterdays! Even Flow!) • 10/25/14 Bridge School (Rain! Fuckin Up! TOTD!) • 5/13/22 Oakland (had to leave early, but W.M.A.! Immortality!) • 5/13/24 Sacramento (Light Years! Picture in a Frame!) • 5/25/24 Bottle Rock (Last Kiss! Maybe It’s Time w/Bradley Cooper!)
Buddy just got a new order number and email. It now shows in his order history. Keep checking
What was his situation before? I'm wondering if ANYBODY who is in the no order # / no email / nothing in order history boat has gotten anything other than a pending CC charge yet.
Same boat here, and still no news
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Buddy just got a new order number and email. It now shows in his order history. Keep checking
What was his situation before? I'm wondering if ANYBODY who is in the no order # / no email / nothing in order history boat has gotten anything other than a pending CC charge yet.
Same boat here, and still no news
I am wondering that as well. Worst part if we aren't getting it would be that I happened to still be on when those vinyls popped up on here the second time, but the system said I had already purchased. Just hoping for the best!
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Buddy just got a new order number and email. It now shows in his order history. Keep checking
What was his situation before? I'm wondering if ANYBODY who is in the no order # / no email / nothing in order history boat has gotten anything other than a pending CC charge yet.
Same boat here, and still no news
Same here. Pending cc charge, no email, nothing in order history. When my order confirmation page came up, it didn't have an order number.
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- Christopher McCandless
a friend went through,but no email or shows at her history
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
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- Christopher McCandless
“The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.” - Albert Camus
- Christopher McCandless
“The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.” - Albert Camus
He got an email confirmation with order number at 10:30 ish. No order history. Pending cc.
“If the world hates you, keep in mind that it hated me first. If you belonged to the world, it would love you as its own. As it is, you do not belong to the world, but I have chosen you out of the world.