OFFICIAL: Vinyl yet?

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  • Spoony C
    Spoony C Posts: 278
    I bought 2 copies from Volcom store in NYC, both have issues with pops/skips on second side. Looks like it may have been a bad pressing. I'm sure 10c will rectify this. Just noticed the vinyl is not for sale on 10c anymore they removed it.
    A couple years ago, My Morning Jacket sold a deluxe green-vinyl 2LP copy of Circuital, and there were some reports and complaints of warping in the discs (my copy was acceptable, I thought), and immediately re-pressed and shipped replacements for both discs (in blank sleeves, to put into your existing copy of the packaging) to all buyers, regardless of whether the buyer had complained. It was quick, it was satisfactory, and it was great customer outreach. I swapped in the new, warp-free discs, and gave the two slightly uneven discs to a friend who had only bought the digital copy.

    Something like that would be nice to see if these issues (especially an unavoidable skip on every copy) are frequent.
  • Mercury
    Mercury Posts: 425
    Spoony C wrote:
    I bought 2 copies from Volcom store in NYC, both have issues with pops/skips on second side. Looks like it may have been a bad pressing. I'm sure 10c will rectify this. Just noticed the vinyl is not for sale on 10c anymore they removed it.
    A couple years ago, My Morning Jacket sold a deluxe green-vinyl 2LP copy of Circuital, and there were some reports and complaints of warping in the discs (my copy was acceptable, I thought), and immediately re-pressed and shipped replacements for both discs (in blank sleeves, to put into your existing copy of the packaging) to all buyers, regardless of whether the buyer had complained. It was quick, it was satisfactory, and it was great customer outreach. I swapped in the new, warp-free discs, and gave the two slightly uneven discs to a friend who had only bought the digital copy.

    Something like that would be nice to see if these issues (especially an unavoidable skip on every copy) are frequent.

    How did they manage that through the local stores?
  • Just got home to Long Island after being in Worcester the past 2 days, and found the vinyl sitting at my door. Its a beauty, well worth the wait.
    "Change don't come at once, it's a wave, building before it breaks"
  • mr_canada
    mr_canada Posts: 555
    So the vinyls are not playing properly. The PJ store has removed them from the site. They know they are no good. And what have they told us so far regarding this issue? Nothing! More top notch service.

    Perhaps they don't want an online store anymore and are purposefully offering bad service to force people to buy elsewhere. It does seem like buying from anywhere but this site is a better option now. I hope that's not the case. I prefer to buy directly from the band. But selling items for more money with terrible turnaround time isn't the nicest approach to your most loyal customers.

    I'm interested to see how this plays out.
  • pjpitt89
    pjpitt89 Posts: 1,873
    Can anyone point me to where I can read about the apparent issues with the vinyl? I couldn't find it on the site except for a couple random posts.

    Also, are we really surprised by the lack of information, especially pertaining to the removal of the vinyl from the shop? Communication has always been the #1 issue around here. Remember when Kelly Curtis did that chat thing, and said they would certainly improve that? Haha. At least I have this AWESOME BONUS DIGITAL CONTENT to hold me over until my (most likely) faulty vinyl FINALLY shows up!!! :?
    9/1/00, 4/28/03, 7/5/03, 7/6/03, 7/12/03, 10/1/04, 9/28/05, 5/27/06, 5/28/06, 6/1/06, 6/27/08, 6/30/08, 8/7/08 (EV), 6/12/09 (EV), 10/27/09, 10/28/09,10/30/09, 10/31/09, 5/21/10, 6/15/11 (EV), 9/2/12, 7/19/13, 10/21/13, 10/22/13, 10/27/13, 4/28/16, 4/29/16, 8/7/16, 11/4/16 (TOTD), 8/18/18, 8/20/18, 9/24/21 (EV&Earthlings), 9/26/21, 9/11/2022, 9/14/2022, 9/7/2024, 9/9/2024, 9/12/2024, 5/16/2025, 5/18/2025
  • Spoony C
    Spoony C Posts: 278
    Mercury wrote:
    Spoony C wrote:
    I bought 2 copies from Volcom store in NYC, both have issues with pops/skips on second side. Looks like it may have been a bad pressing. I'm sure 10c will rectify this. Just noticed the vinyl is not for sale on 10c anymore they removed it.
    A couple years ago, My Morning Jacket sold a deluxe green-vinyl 2LP copy of Circuital, and there were some reports and complaints of warping in the discs (my copy was acceptable, I thought), and immediately re-pressed and shipped replacements for both discs (in blank sleeves, to put into your existing copy of the packaging) to all buyers, regardless of whether the buyer had complained. It was quick, it was satisfactory, and it was great customer outreach. I swapped in the new, warp-free discs, and gave the two slightly uneven discs to a friend who had only bought the digital copy.

    Something like that would be nice to see if these issues (especially an unavoidable skip on every copy) are frequent.

    How did they manage that through the local stores?
    I think that deluxe edition was website-only, now that I think about it. The lesson still holds--they could do an automatic reissue for web orders from here, and have information available about a return/exchange policy for purchase made through other vendors. When I was a bit of a home-theater enthusiast at the dawn of the DVD era, a lot of the studios would do this for quality issues with their discs, and the news got pretty easily disseminated through the DVD news websites like The Digital Bits and DVDFile. I imagine there could be Twitter/Facebook updates to start the ball rolling on awareness if needed in this day and age.
  • elahw wrote:
    I just don't understand the shipping on this. It was sent to a warehouse in Auburn, WA. This is less than 5 miles from my house. Then it goes to Folsom, CA then to Los Angeles and finally onto Phoenix before it is sent back up to WA for me? Who runs a shipping company like that???

    I am scheduled to receive it today. I hope that I do!



    I was supposed to get mine today and didn't. Did you get yours?
  • Zod
    Zod Posts: 10,887
    pdalowsky wrote:
    Can't imagine it was rushed

    It was announced In July

    From what I understand there are very few Vinyl pressing plants around? I think I read somewhere that its something you have to book 5-6 months in advance?

    I guess if the vinyl factory fell behind a bit and they have a backlog of titles to press, there might be an incentive to try and catch up?
  • jvoorhees
    jvoorhees Langley, BC Posts: 199
    Just checked the mailbox... nothing here in Vancouver, BC yet... My Washington vinyl boot was sent out on Oct 2 and I just received it today.... So Im guessing my Lightning Bolt vinyl probably end of the month... so cant wait to give it a spin!!!
    05/11/2000, Vancouver, BC
    05/30/2003, Vancouver, BC
    09/01/2005, The Gorge
    09/02/2005, Vancouver, BC
    07/22/2006, The Gorge
    09/25/2009, Vancouver, BC
    09/25/2011, Vancouver, BC
    12/04/2013, Vancouver, BC
    12/06/2013, Seattle, WA
  • Dr. Delight
    Dr. Delight Posts: 11,210
    Wait, this is no longer for sale thru the 10C?
    And so you see, I have come to doubt
    All that I once held as true
    I stand alone without beliefs
    The only truth I know is you.
  • jvoorhees
    jvoorhees Langley, BC Posts: 199
    Wow! Yeah its not listed in the 10C shop anymore!
    05/11/2000, Vancouver, BC
    05/30/2003, Vancouver, BC
    09/01/2005, The Gorge
    09/02/2005, Vancouver, BC
    07/22/2006, The Gorge
    09/25/2009, Vancouver, BC
    09/25/2011, Vancouver, BC
    12/04/2013, Vancouver, BC
    12/06/2013, Seattle, WA
  • My problem is I bought 2 At volcom store and just looked on receipt. Says no cash refunds. And of course I paid cash. Only store credit and has to be returned within 14 days. I'm hoping ten club takes care of this soon so I'm not out $60 bucks.
    6.19.08 Camden 1
    6.24.08 MSG 1
    8.05.08 EV NYC 2 (3rd Row)
    5.18.10 Newark
    5.20.10 MSG 1
    5.21.10 MSG 2
    6.21.11 Beacon Theatre,NYC
    6.22.11 Beacon Theatre,NYC
    9.02.12 Made In America Festival, Philly
    10.18.13 Barclays Brooklyn,NY
    10.19.13 Barclays Brooklyn,NY
  • jamofpearls
    jamofpearls Florence, AL Posts: 367
    Mine is still in Auburn, WA as well.
    98-Birmingham, 00-Nashville, 03-Nashville, 12-Atlanta, 14-Memphis, 16-New Orleans, 18-Amsterdam, Night 1 & 2, 18-Seattle Night 2, 21-New Jersey, 22-Imola, 22-Nashville, 22-Louisville, 24-Baltimore
    Ed Solo: 17-Louisville
  • got mine in nj today. comes with cool stickers. i like the way the cover has brush strokes and looks more like an actual painting then the cd, and its got a round window cut where the eyeball lightning bolt is (similar to the window cut into the backspace lp)

    sucks that the top of mine has that crack when the vinyl tried to rip through during shipping. why havnt people figured out how to ship these things w/o this happening? just my luck though, cause this happened to me w my benny.

    oh, and mine is # 209/250 red vinyl


    btw, i am only kidding about the red vinyl part...

    :)
    it's largely due to eddie that i liked to jump off of things as a child...
  • pjpitt89
    pjpitt89 Posts: 1,873
    got mine in nj today. comes with cool stickers. i like the way the cover has brush strokes and looks more like an actual painting then the cd, and its got a round window cut where the eyeball lightning bolt is (similar to the window cut into the backspace lp)

    sucks that the top of mine has that crack when the vinyl tried to rip through during shipping. why havnt people figured out how to ship these things w/o this happening? just my luck though, cause this happened to me w my benny.

    oh, and mine is # 209/250 red vinyl


    btw, i am only kidding about the red vinyl part...

    :)

    Oh boy, people will just see RED and lose their minds :lol: how does it soundddddd? :corn:
    9/1/00, 4/28/03, 7/5/03, 7/6/03, 7/12/03, 10/1/04, 9/28/05, 5/27/06, 5/28/06, 6/1/06, 6/27/08, 6/30/08, 8/7/08 (EV), 6/12/09 (EV), 10/27/09, 10/28/09,10/30/09, 10/31/09, 5/21/10, 6/15/11 (EV), 9/2/12, 7/19/13, 10/21/13, 10/22/13, 10/27/13, 4/28/16, 4/29/16, 8/7/16, 11/4/16 (TOTD), 8/18/18, 8/20/18, 9/24/21 (EV&Earthlings), 9/26/21, 9/11/2022, 9/14/2022, 9/7/2024, 9/9/2024, 9/12/2024, 5/16/2025, 5/18/2025
  • pjpitt89 wrote:
    got mine in nj today. comes with cool stickers. i like the way the cover has brush strokes and looks more like an actual painting then the cd, and its got a round window cut where the eyeball lightning bolt is (similar to the window cut into the backspace lp)

    sucks that the top of mine has that crack when the vinyl tried to rip through during shipping. why havnt people figured out how to ship these things w/o this happening? just my luck though, cause this happened to me w my benny.

    oh, and mine is # 209/250 red vinyl


    btw, i am only kidding about the red vinyl part...

    :)

    Oh boy, people will just see RED and lose their minds :lol: how does it soundddddd? :corn:

    lol, i know. Im usually not cruel, but i kinda wanted to see what it would be like for the entire forum to take one giant, collective shit :lol:
    it's largely due to eddie that i liked to jump off of things as a child...
  • BrainOfJHA
    BrainOfJHA KC Posts: 711
    got mine in nj today. comes with cool stickers. i like the way the cover has brush strokes and looks more like an actual painting then the cd, and its got a round window cut where the eyeball lightning bolt is (similar to the window cut into the backspace lp)

    sucks that the top of mine has that crack when the vinyl tried to rip through during shipping. why havnt people figured out how to ship these things w/o this happening? just my luck though, cause this happened to me w my benny.

    oh, and mine is # 209/250 red vinyl


    btw, i am only kidding about the red vinyl part...

    :)

    You almost had me. :lol:
  • Well played but I kinda knew you were kidding.. Good one though ;)
    6.19.08 Camden 1
    6.24.08 MSG 1
    8.05.08 EV NYC 2 (3rd Row)
    5.18.10 Newark
    5.20.10 MSG 1
    5.21.10 MSG 2
    6.21.11 Beacon Theatre,NYC
    6.22.11 Beacon Theatre,NYC
    9.02.12 Made In America Festival, Philly
    10.18.13 Barclays Brooklyn,NY
    10.19.13 Barclays Brooklyn,NY
  • Foriginal Sin
    Foriginal Sin Scottsdale, AZ Posts: 1,876
    Live just outside of Chicago and haven't gotten mine as of today's deliveries :(
    Chicago 6/29/98, Alpine Valley(EV) 6/13/99, Alpine Valley 10/08/00, Chicago 10/09/00, Phoenix 10/20/00, Orlando 4/12/03, Tampa 4/13/03, San Diego 6/05/03, Vegas 6/06/03, Phoenix 6/07/03, Chicago 6/18/03, Alpine Valley 6/21/03, Orlando 10/08/04, D.C. 10/11/04, Chicago 5/16/06, Chicago 5/17/06, LA 7/12/08, Chicago 8/23/09, Chicago 8/24/09, LA 10/07/09, San Diego 10/09/09 (Front Row Center, Finally), Phoenix(EV) 11/4/11, Wrigley 7/19/13, Phoenix 11/19/13, Denver 10/22/14, Wrigley 8/20/16, Wrigley 8/22/16
  • im spinning it right now. i did notice a visible round discoloration, prolly the size of a quarter, right over pendulum. i dont know if that will effect the play.

    gonna take a pic of the HUGE sticker set, and post here...
    it's largely due to eddie that i liked to jump off of things as a child...