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EUROPEAN TIX PRESALE FORUM DIALOGUE WITH PJ MGR KELLY CURTIS

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    frazbafrazba Posts: 601
    Mudfest wrote:
    I also love the band..and all the people who work there are great...But...

    There are 234 people on the board now and it is amazingly slow .....
    This seems very strange....
    I hope this is a test to find the bad guy because if it isnt the sever is having issues...

    Cheers and thanks for the work

    M

    She just canna tak' it Captain
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    Brisk.Brisk. Posts: 11,490
    Brisk. wrote:
    Anymore dates planned for rest of Euro tour?
    + atlease let us know...your European fan base travelling all the continent for the band..please let us know asap
    for book our travel right,or leave the window open for this so we dont book yet
    thanks
    Dimitris
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    Why do we seem to be having an issue with the website RIGHT NOW?

    It's extremely slow.
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    Why do we seem to be having an issue with the website RIGHT NOW?

    It's extremely slow.
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    dunkman wrote:
    c'mon Kelly... why was there no 2nd night announcement? You're blatantly not answering this question... are you contractually and legally obliged NOT allowed to announce this on PJ as part of the tour negotations?

    Yep, this is my burning issue too, why no announcement about the second Manchester show???

    why no 2nd night announcement my friend? you know why... please enlighten us.
    ~ Chin of stone, heart of clay! ~
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    Sawyer wrote:
    joe2468 wrote:
    IS THE TICKETING ISSUE FIXED FROM HERE ON OUT !!!!!!!!!!!!!!!!!

    for the past few years buying tickets through 10c has honestly drove me up a wall ..... and im close to taking my TICKET PURCHASES else where.



    THANKS KELLY
    don't blame you.. we all feel the same way. of course we are working on the perfect system.. any ideas? send them along

    why would we come up with the ideas? YOU'RE THEIR MANAGER! I'm a school teacher and wouldn't ask you how to teach a good WWI lesson on trench warfare.
    come on… really?
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    bairdybairdy Posts: 45
    Another quick point.
    Why must fan club tickets be sold in pairs, surely it would be best to have the option of one or two, thereby releasing more tickets to more people. Many people only want one then have the hassle of trading it.

    Thanks again .
    S. Another from Scotland hint hint......
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    Just to lighten the mood!
    Any plans on movie deals?


    :)

    But really. Take in the critisism. COMMUNICATE even when you don't have much/anything to say. Don't stay dead silent while we don't know what to do.

    And seriosuly, look over the tenclub. This year has been a plague in many ways. The ticket-thing has been a distatser for us since 2005. That is 7 years you could have made it work - but didn't.

    but thanks for booking Sweden this time around!
    "Mostly I think that people react sensitively because they know you’ve got a point"
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    MudfestMudfest Posts: 1,015
    Why do we seem to be having an issue with the website RIGHT NOW?

    It's extremely slow.


    ^^^^+1^^^^
    ===
    "OH Canada...You are so Beautiful when you are Drunk." Eddie
    1993-08-14 Gimli Mb Motorsport Park
    03-05-30 Vanc;05-09-08 Wpg
    05-09-07 Sask Sk;05-09-04 Calg
    05-09-05 Edm Alb;05-09-02 Vanc
    06-07-02/ 03 Denver 1 + 2;06-10-21/22 Bridge 1 +2
    4/3 + 4/2/08 Vanc Vedder ; 6/24+25 MSG /Toronto 09/buffalo 10/EV Chic 1-2
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    pjpitt89pjpitt89 Posts: 1,822
    Mr Curtis, I just wanted to point out how the site is currently crawwwwwling and there are no tickets on sale and/or nothing to "sabotage". Are the servers still humming?
    9/1/00, 4/28/03, 7/5/03, 7/6/03, 7/12/03, 10/1/04, 9/28/05, 5/27/06, 5/28/06, 6/1/06, 6/27/08, 6/30/08, 8/7/08 (EV), 6/12/09 (EV), 10/27/09, 10/28/09,10/30/09, 10/31/09, 5/21/10, 6/15/11 (EV), 9/2/12, 7/19/13, 10/21/13, 10/22/13, 10/27/13, 4/28/16, 4/29/16, 8/7/16, 11/4/16 (TOTD), 8/18/18, 8/20/18, 9/24/21 (EV&Earthlings), 9/26/21, 9/11/2022, 9/14/2022
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    titchinellotitchinello Posts: 3,139
    as some sort of way of making up to fans, especially at the manchester shows. would it be possible to put up a secondary barrier so far up the floor, and have a 10club members only standing area at the front.
    Glasgow cathouse-1992-2-23, San diego sports arena-1995-11-06 & 07, Glasgow secc-2000-06-03, Tampa st petes times forum-2003-04-13, London O2 arena-2009-08-18, Belfast odyssey arena-2010-06-23.Leeds 2014 - 07-08
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    Sloth2Sloth2 Posts: 277
    Sawyer wrote:
    Kelly---Do you think the band hiring 'friends' early in their career has caught up with them from a competent business standpoint?

    Bit ridiculous this comment
    "I hope they feed you in jail" - Ed V to a stage intruder 18/02/2003 Melbourne.

    High Above
    i'll break the law
    if it's illegal to be in love
    leave the hatred on the cross
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    MudfestMudfest Posts: 1,015
    pjpitt89 wrote:
    Mr Curtis, I just wanted to point out how the site is currently crawwwwwling and there are no tickets on sale and/or nothing to "sabotage". Are the servers still humming?
    ^^^^again +1^^^^^
    ===
    "OH Canada...You are so Beautiful when you are Drunk." Eddie
    1993-08-14 Gimli Mb Motorsport Park
    03-05-30 Vanc;05-09-08 Wpg
    05-09-07 Sask Sk;05-09-04 Calg
    05-09-05 Edm Alb;05-09-02 Vanc
    06-07-02/ 03 Denver 1 + 2;06-10-21/22 Bridge 1 +2
    4/3 + 4/2/08 Vanc Vedder ; 6/24+25 MSG /Toronto 09/buffalo 10/EV Chic 1-2
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    StereotypeStereotype Maribor, Slovenia Posts: 885
    Hello mr. Curtis.
    I am very happy that Pearl Jam is playing Europe. Much appreciated.
    What I often wonder about is how do you (or who ever decides this) pick where to play?

    In general if I look at statistics you seem to gravitate more to the North and West, than South and East (although that I also notice that you sometimes consider places that haven't been played in a while).
    I'm guessing if you would want to go to the center point that would be according to most encyclopedias: south of Germany, Switzerland, Austria, South-West Poland, the Czech Republic, Slovakia, Hungary and perhaps Slovenia.
    So what is the real criteria?

    How this is connected to the tickets for this pre-sale..
    I am sure you are aware that we fans travel long distances, but this time I guess 3-4 more shows would disperse fans a bit more and would maybe avoid the situation where people from the North can go to a show in their own country due to a high ticket demand and only a "few" solo shows. Tickets on this tour are also very expensive, which I guess is also because Scandinavia in general is more expensive. (I do not want to give a false impression Sweden, Norway and Denmark deserved a show, it's been a while.)
    I'm guessing this is the band's policy to play short tours.. but a reflection on this from you would be appreciated.
    Thanks! And again many many thanks for coming to Europe at all!
    The worst enemies of music? Money and Mathematics. Combined with music, they both do the exact opposite of what they're supposed to do. Money makes music cheap, mathematics makes it stupid and predictable.

    ____

    Zagreb 2006/ Munich 2007/ Venice 2007/ Berlin 2009 / Venice 2010 / 2 x Berlin 2012 / Stockholm 2012 / Milan 2014 / Trieste 2014 / Vienna 2014 / Florence (EV) 2019 / Padova 2018 / Prague 2018 / Imola 2022 / Budapest 2022 / Vienna 2022 / Prague 2022 

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    SawyerSawyer Posts: 2,411
    for the past few years buying tickets through 10c has honestly drove me up a wall ..... and im close to taking my TICKET PURCHASES else where.



    THANKS KELLY[/quote]
    don't blame you.. we all feel the same way. of course we are working on the perfect system.. any ideas? send them along[/quote]

    why would we come up with the ideas? YOU'RE THEIR MANAGER! I'm a school teacher and wouldn't ask you how to teach a good WWI lesson on trench warfare.[/quote]
    come on… really?[/quote]

    really...i have receive numerous private messages praising that comment.....thats not our responsibility. We give you a Ulysses yearly so you can make that call boss.
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    boyo79boyo79 Warrington, UK Posts: 6,525
    tremors wrote:
    tremors wrote:
    Do you think that the growing rift in many fans' eyes between Pearl Jam / Ten Club is a problem? Isn't this a PJ management issue?
    everything pj is a management issue.. the good or bad...

    I guess so, and there is a lot of good for you all to take credit for. I just think the current scenario of 'Love Pearl Jam / Hate Ten Club' is a very destructive one, with a pessimistic outlook. I think you coming here and answering questions directly is major progress actually. So, thanks. And thanks for answering

    +1.
    2000: Manchester
    2006: Dublin; Leeds; Arnhem
    2007: London
    2009: Manchester
    2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
    2013: Brad Manchester : Soundgarden Manchester
    2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
    2018: Berlin; London II; Boston II

    Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
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    tremorstremors Posts: 8,051
    Why do we seem to be having an issue with the website RIGHT NOW?

    It's extremely slow.

    It's been like this for a few weeks - every time there are more than about 180 members online. Before the ticket sale, during the ticket sale, after the ticket sale......
    Cancel my subscription to the Ressurection
    Send my credentials to the house of detention

    lettherecordsplay1x.gif?t=1377796878
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    thijsthijs Posts: 22
    Hi Kelly, since you asked for suggestions for a better system, here are my two cents:
    - first and foremost: better communication: in a time of twitter it would be fine for @pearljam to keep us updated of any problems - even if the cause is not yet known. That would generate a lot of understanding.
    - more time between tour announcement and start of pre-sale
    - bigger batch of TC pre-sale tickets available upfront: those tickets which are not sold can be released to the general public
    - more time between start and end of pre-sale and start of general sale
    - transparency: all comments under the concerned news-items have been deleted, whilst by far most comments were frustrated yet decent in tone. This adds insult to injury.
    - we are here for the band, but the band would not be here if it weren't for the loyal masses. Why pick a 'white-label' (i.e. no brand, no pride) company that puts in its bio Bands, Organisers, Venues, Promotors etc. all in priority capitol letters, but fans, paying customers, ticket buyers in the last place?
    - true respect for those who are willing to pay is of higher ethical standards than the eagerness to create hypes, record 'sold out'-times, or whatever.

    Thanks very much for doing this. This is really appreciated and surely a step in the right direction.
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    pjsteelerfanpjsteelerfan Maryland Posts: 9,884
    Sloth2 wrote:
    Sawyer wrote:
    Kelly---Do you think the band hiring 'friends' early in their career has caught up with them from a competent business standpoint?

    Bit ridiculous this comment

    yes it is
    ...got a mind full of questions and a teacher in my soul...
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    WhyNotSwedenWhyNotSweden Sweden Posts: 4,272
    koopee27 wrote:
    How come Finland was (once again) skipped?? All other Nordic countries got a gig, but not us :(

    kp

    This one need a BUMP, but It could bee this;

    You have Euro, yes € is the problem. Look on the Bands playing in Sweden next year, Its heaven here. Metallica economics talked about the Euro crises as a tour problem. Sweden, Norway, denmark & England have a lot of big bands playing next year, non € countries are Tour lucky.
    -95, Stockholm (MirrorBall Tour)
    -00, Stockholm
    -07, Copenhagen
    -09, Berlin
    -10, Berlin
    -11, East Troy 1+2
    -12, Stockholm, Oslo, Copenhagen, EV London 2
    -13, London, Chicago
    -14, Amsterdam 1+2, Berlin, Stockholm, Oslo
    -16, TOTD San Francisco 1+2
    -17, EV Amsterdam 2+3
    -18, Amsterdam 1+2, London 1+(2), Barcelona, London 2
    -19, EV Brussels

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    pjpitt89 wrote:
    Mr Curtis, I just wanted to point out how the site is currently crawwwwwling and there are no tickets on sale and/or nothing to "sabotage". Are the servers still humming?

    Yeah somebody needs to call GoDaddy and up their plan or something. No forum should run this slow with this amount of users currently logged on.
    * Cincinnati, OH 8.20.2000 *
    * Cincinnati, OH 6.24.2006 *
    * Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
    * East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
    * Pittsburgh, PA 10.11.2013 *
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    Kelly, There are at this time, 187 different sets of tickets (individual items) listed for Manchester on Ebay. One seller states in the description "ticket face value £50" but is selling four tickets as buy it now so no bidding for £600!

    This must be a particularly bitter pill for those people who could not get tickets in the general sale having not had the chance of the presale.

    What if anything can be done about this by the bands and would the band or their management be willing to help in stopping this kind of shameful profiteering?
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    dunkmandunkman Posts: 19,646
    this is beginning to get silly... please answer the 2nd night question.

    you would have known about the possibility of a 2nd night... you've added salt to the wound by not announcing this via tenclub.. is this a contractual issue? just say it is...

    historically you've sold out out every UK gig in a short amount of time... so why hold back on that 2nd date?

    why insult us even more by not answering this question? you've answered about servers, crowdsurge, band knowledge, etc...

    I know this question is in the top 2 of questions wanting an answer... why prolong the agony? you wish to mock us further?
    oh scary... 40000 morbidly obese christians wearing fanny packs invading europe is probably the least scariest thing since I watched an edited version of The Care Bears movie in an extremely brightly lit cinema.
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    You're not really answering the questions... Mostly avoiding them or saying you don't know... Why bother?
    Houston Tx@The Vatican 1991, Stockholm@Moderna Museet 1992, Stockholm@Sjöhistoriska 1995, Warzawa@Torwar 1996, Stockholm@Sjöhistoriska 2000, Oslo@Spectrum 2000, Berlin@Wuhlheide 2009, Stockholm@Globen 2012, Oslo@Spectrum 2012, Copenhagen@Forum 2012, Amsterdam x2 2014, Berlin 2014, Stockholm 2014, Oslo 2014 (Strangest Tribe!), London 2018, Berlin 2018, Seattle 1+2 2018.... 
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    As interesting as it is to follow this thread, I have to get some sleep so I'm all set for the Amsterdam sale tomorrow morning ... ;)

    Perhaps one last question ... could we have this sort of Q&A more often? And not only when there is a problem ...

    Thanks Kelly! Good night and good luck to all those who will be trying to get tickets tomorrow! :thumbup:
    "Change what you can't accept, accept what you can't change"
    (Arnhem 2006 - Antwerpen 2006 - Verona 2006 - Düsseldorf 2007 - Werchter 2007 - Berlin 2009 - Nijmegen 2010 - Amsterdam II 2012 - Berlin 2012 - EV Amsterdam I 2012)
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    How can I get 10C ticket for Stockholm if there is no official statement that Slovenian credit cards are not accepted? I had ticket several times in my cart and no success...at the end I couldnt score any bcs of that issue;(( spent hours and days trying:((

    Is there a chance for a second Berlin show? Would really love to participate Berlin show like hell;))

    Thanks
    Damir

    P.S. Attending PJ show means world to me

    Peace & Love
    Ljubljana 19.06.2000
    Zagreb 26.09.2006
    Munchen 12.06. 2007
    Berlin 15.08.2009
    Dublin 22.06.2010
    Belfast 23.06.2010
    Berlin 30.06.2010
    Prague 02.07.2012
    Berlin 04.07.2012
    Berlin 05.07.2012
    Manchester 28.07.2012 - E.V.
    Worcester 15.10.2013
    Worcester 16.10.2013
    Brooklyn 18.10.2013
    Brooklyn 19.10.2013
    Trieste 22.6.2014
    Berlin 26.6.2014
    Milton Keynes 11.7.2014
    Buenos Aires 7.11.2015
    Sao Paulo 14.11.2015
    Rio de Janeiro 22.11.2015
    Chicago Wrigley Field 20.8.2016
    Chicago Wrigley Field 22.8.2016
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    pjsteelerfanpjsteelerfan Maryland Posts: 9,884
    pjpitt89 wrote:
    Mr Curtis, I just wanted to point out how the site is currently crawwwwwling and there are no tickets on sale and/or nothing to "sabotage". Are the servers still humming?

    Yeah somebody needs to call GoDaddy and up their plan or something. No forum should run this slow with this amount of users currently logged on.

    this, this makes me think there is an issue with the site, it should not be this slow
    ...got a mind full of questions and a teacher in my soul...
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    Brisk.Brisk. Posts: 11,490
    Are there more Euro dates?
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    dunkman wrote:
    this is beginning to get silly... please answer the 2nd night question.

    you would have known about the possibility of a 2nd night... you've added salt to the wound by not announcing this via tenclub.. is this a contractual issue? just say it is...

    historically you've sold out out every UK gig in a short amount of time... so why hold back on that 2nd date?

    why insult us even more by not answering this question? you've answered about servers, crowdsurge, band knowledge, etc...

    I know this question is in the top 2 of questions wanting an answer... why prolong the agony? you wish to mock us further?

    I'm with you dunk man!! Give us an answer Kelly?
    ~ Chin of stone, heart of clay! ~
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    How can I get 10C ticket for Stockholm if there is no official statement that Slovenian credit cards are not accepted? I had ticket several times in my cart and no success...at the end I couldnt score any bcs of that issue;(( spent hours and days trying:((

    Is there a chance for a second Berlin show? Would really love to participate Berlin show like hell;))

    Thanks
    Damir

    P.S. Attending PJ show means world to me

    Peace & Love
    Ljubljana 19.06.2000
    Zagreb 26.09.2006
    Munchen 12.06. 2007
    Berlin 15.08.2009
    Dublin 22.06.2010
    Belfast 23.06.2010
    Berlin 30.06.2010
    Prague 02.07.2012
    Berlin 04.07.2012
    Berlin 05.07.2012
    Manchester 28.07.2012 - E.V.
    Worcester 15.10.2013
    Worcester 16.10.2013
    Brooklyn 18.10.2013
    Brooklyn 19.10.2013
    Trieste 22.6.2014
    Berlin 26.6.2014
    Milton Keynes 11.7.2014
    Buenos Aires 7.11.2015
    Sao Paulo 14.11.2015
    Rio de Janeiro 22.11.2015
    Chicago Wrigley Field 20.8.2016
    Chicago Wrigley Field 22.8.2016
This discussion has been closed.