Europe 2012 Ticket Pre-sale Update

Sawyer

my hunch is the band has NO CLUE.....absolutely none this is taking place

Sawyer

Chad Kroeger and Scott Stapp have been picked up and arrested in Seattle decked out in Navy SEAL gear.......charged crime......sabotage

stahljen

Is anyone buying that there was "sabotage"???!??! That has to be the biggest line of horseshit I've ever heard. Who would do it and why?? As hard as I think about it, I can't think of anyone that would benefit from sabotaging several presales. I'll tell you exactly what happened. They made a decision to use an "independent" ticketing agency so they can "support the little guy" or say, "fuck you, ticketmaster", etc. So they started looking for companies. They contacted crowdsurge and they told them "yeah, yeah, yeah...we've done TONS of pre-sales and our servers can handle 2 world's worth of traffic. We have allllll the bandwidth in the world". And they didn't. They simply underestimated the demand and now they look stupid. And my ass hurts. And fuck Tim Bierman.

Dead Man Walking

Well, my wife and I were going to get tickets for 3 shows yesterday as it will be our 5th wedding anniversary during the time we would have been in Europe for these shows. I could not get tickets yesterday and now I'm not even going to try and get floors for 3 separate Euro shows and expect everything to run smoothly. Too much uncertainty to try and get 3 sets for 3 different cities all at the same time (which would be 3 in the morning tonight) and then not even have the certainty of getting the 10c early entry/wristband thing sorted out.

One thing others have brought up and I would also like to know is are our financial records safe. We have information saved here within the pearl jam site as well as info on CrowdSurge. Can we be certain that nothing has been comprised?

If it was honestly sabotage and they can actually find/arrest someone for this, I promise I will eat my underwear.

Hopefully this all gets solved before the next tour. I know I've thought it before but I truly believe this will be the last time we have problems with pre-sales.

Sawyer

stahljen wrote:

Is anyone buying that there was "sabotage"???!??! That has to be the biggest line of horseshit I've ever heard. Who would do it and why?? As hard as I think about it, I can't think of anyone that would benefit from sabotaging several presales. I'll tell you exactly what happened. They made a decision to use an "independent" ticketing agency so they can "support the little guy" or say, "fuck you, ticketmaster", etc. So they started looking for companies. They contacted crowdsurge and they told them "yeah, yeah, yeah...we've done TONS of pre-sales and our servers can handle 2 world's worth of traffic. We have allllll the bandwidth in the world". And they didn't. They simply underestimated the demand and now they look stupid. And my ass hurts. And fuck Tim Bierman.

ooooooooooh......bye bye

Rossum20

wulffeld wrote:

Sabotage? Lets look at the cold hard facts:

They haven't managed to use one of the simplest speedup tricks compression:

https://skitch.com/wulffeld/gtqim/crowdsurge

They have never heard of common SEO practices i.e. nice URLs:

https://skitch.com/wulffeld/gtqi9/google-chrome

Their HTML is sprinkled with <table> tags for non-table data.

They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.

Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!

Sawyer

Rossum20 wrote:

wulffeld wrote:

Sabotage? Lets look at the cold hard facts:

They haven't managed to use one of the simplest speedup tricks compression:

https://skitch.com/wulffeld/gtqim/crowdsurge

They have never heard of common SEO practices i.e. nice URLs:

https://skitch.com/wulffeld/gtqi9/google-chrome

Their HTML is sprinkled with <table> tags for non-table data.

They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.

Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!

ummm...nothng to do with the band.....he's right

eldarion75

Hinn wrote:

The saboteur is clearly the fat German kid from the youtube clip.

Wulheide...2009 AND 2010...that very kid sat in that same place! i have pics from both years!

Rossum20

Sawyer wrote:

Rossum20 wrote:

wulffeld wrote:

Sabotage? Lets look at the cold hard facts:

They haven't managed to use one of the simplest speedup tricks compression:

https://skitch.com/wulffeld/gtqim/crowdsurge

They have never heard of common SEO practices i.e. nice URLs:

https://skitch.com/wulffeld/gtqi9/google-chrome

Their HTML is sprinkled with <table> tags for non-table data.

They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.

Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!

ummm...nothng to do with the band.....he's right

You clearly didn't get my post

Spiritual_Chaos

Captain Futura wrote:

Spiritual_Chaos wrote:

Except now I'm worried about the credit card details thing.

I doubt there is a "credit cards detail thing" to worry about.

capthowdy1027

Sawyer wrote:

Rossum20 wrote:

wulffeld wrote:

Sabotage? Lets look at the cold hard facts:

They haven't managed to use one of the simplest speedup tricks compression:

https://skitch.com/wulffeld/gtqim/crowdsurge

They have never heard of common SEO practices i.e. nice URLs:

https://skitch.com/wulffeld/gtqi9/google-chrome

Their HTML is sprinkled with <table> tags for non-table data.

They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.

Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!

ummm...nothng to do with the band.....he's right

Those are all very valid, and nerdy, points. And I understood them all :?

dimitrispearljam

eldarion75 wrote:

Hinn wrote:

The saboteur is clearly the fat German kid from the youtube clip.

Wulheide...2009 AND 2010...that very kid sat in that same place! i have pics from both years!

i see me in the foto..

Better Dan

Sawyer wrote:

Rossum20 wrote:

wulffeld wrote:

Sabotage? Lets look at the cold hard facts:

They haven't managed to use one of the simplest speedup tricks compression:

https://skitch.com/wulffeld/gtqim/crowdsurge

They have never heard of common SEO practices i.e. nice URLs:

https://skitch.com/wulffeld/gtqi9/google-chrome

Their HTML is sprinkled with <table> tags for non-table data.

They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.

Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!

ummm...nothng to do with the band.....he's right

That's what Tim has said on multiple occasions when we criticize the 10Cs operations. Rossum was just poking fun at what Tim always says.

Sawyer

gotcha....now I'm gonna go hide in the United Center's basement and pop out when PJ comes back to Chicago.....figure I could avoid buying tickets that way.....sleeping bag and CLIF Bars ready

randib4283

Rossum20 wrote:

All of this, and it was the popcorn smiley that had me hysterical laughing

stahljen

Personally, I'm giving Tim Bierman a piece of my mind through linked in. He maintains an account there, yet never responds to 10c members. Seems like a great guy. In my experience, people that are smarmy, refuse to accept responsibility for anything, and think they're above everyone else are usually fired. It's unfortunate their aren't even the most basic business principles used in this organization. If ten club was a public company, they'd be out of business.

peacefrompaul

pjambama

sorry for everyone who struggled with getting tickets. i have bought ten club tickets via mail(pre internet and pre y2k) and thru ten club website. if you step back and look objectively it wouldn't suprise me if there indeed is either an external or internal issue via internet.never had any issues prior to internet.

I do know that ten club does what is right. also just be glad that you have your health. if you have your health you have everything. im getting older with health issues and my girlfriend has cancer so I understand your frustrations with life and the internet. you have idiots who enjoy frustrating or attacking good people and there work

also you can go to sirius and register for free tickets and trip to see pearl jam in europe 2012

http://www.siriusxm.com/servlet/Satelli ... %2FWrapper

zmlipton

Interesting thought just came to my mind:

Pearl Jam embargoed TicketMaster because they felt that the mark up was unfair for fans.
Currently, Pearl Jam tickets are upwards of $160/pair - some of the most expensive tickets I've encountered for a rock act.

Seems like they've gotten over the "charging too much" thing, right?

So why not just let real professionals handle it? Pride? Stubbornness?

Whatever the reason, I think I can safely say that if TM had been in charge, none of us would be experiencing this right now.


I also don't understand why they don't do a lottery system, like Phish does for their big runs: push the public sale back a week; give 10c members a couple of days to get in their show requests; and then distribute them by seniority. This would spread requests out over the course of a couple of days and not overload the system, making life easier for everyone involved... Am I the only one who sees this?

Planet of Sound

Spiritual_Chaos wrote:

Wristbands for tencliubmember or tenclubmember + a friend?

Now been answered by 10C:

Wristband Update:

Postby Rubysdad » 15 Dec 2011 01:35
Wristband update:

****When buying tickets during the public ticket sale, the ticket limit is 6 per customer. However, we must limit the wristband to 2 wristbands per order.

You cannot receive more than two wristbands per order. If other eligible members in your party want to get wristbands, they need to purchase their own pair of tickets.