Europe 2012 Ticket Pre-sale Update

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Comments

  • SpaarSpaar Posts: 72
    Yeah I'd like to know more about the wristbands too, and more important, if any personal data has been copied/stolen?

    And no apology? Poor show.
  • covered in blisscovered in bliss chi-caw-goPosts: 1,288
    meme wrote:

    You know what's funny? The only explanation I can fathom for no apology is that they wanted to cover their asses legally (You know how your little card insurance says 'don't apologize' first?). But with this despicable sabotage excuse they open themselves to even more issues.

    You're exactly right.. it's public relations 101. http://en.wikipedia.org/wiki/Non-apology_apology

    --and there's nothing wrong with that! they tried to correct the alpine situation by handing over ticketing to someone else. There's obviously something funky happening behind the scenes that is out of 10C's control.
  • I know ticketmaster is the devil around here, but they run the public sales anyway, so why not outsource the presale to TM? With a unique fanclub password emailed like an hour before the on sale time to prevent rampant selling of the password? Other bands run fan club presales on TM

    TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly
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  • SawyerSawyer Posts: 2,411
    "an act of sabotage".......is this serious.......they cannot think we are this incompetent can they....sabotage....just....sabotage....wow....i.....sabotage?
    'Hi Freckles'
  • dimitrispearljamdimitrispearljam NINUNINOPROPosts: 136,499
    need to update all the members about sabotage and if our infos data stolen or are in any kind of danger..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
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  • satansbedsatansbed Posts: 2,138
    I know ticketmaster is the devil around here, but they run the public sales anyway, so why not outsource the presale to TM? With a unique fanclub password emailed like an hour before the on sale time to prevent rampant selling of the password? Other bands run fan club presales on TM

    TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly

    That may not be the only reason, for instance I wouldn't trust that the best tickets would end up in the fans hands because tm are dodge and scalpers get in there first
  • afewgoodmencopy.jpg

    :lol: :lol:

    Except now I'm worried about the credit card details thing.
  • mfc2006mfc2006 PDX--->KCPosts: 32,046
    edited December 2011
    need to update all the members about sabotage and if our infos data stolen or are in any kind of danger..

    EXACTLY.

    i pm'd Tim.....hope he reads it & responds here in this thread.
    Post edited by mfc2006 on
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  • lockedlocked BostonPosts: 3,920
    Seems they concluded sabotage in absence of other conclusions.
    This is very different from "finding evidence" a sabotage while investigating the failure.
    Also, who sabataged the boston 2010 show presale?
    Same thing happened..
    System crashed..
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  • Red_DotRed_Dot Posts: 1,454
    mfc2006 wrote:
    jamburger wrote:
    If sabotage is the case, should members worry if their personal information was compromised? I'm not talking about membership numbers... more like addresses and credit card info for those that got that far.

    this is a VERY VALID POINT.

    Yeah this should be addressed immediately
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  • SawyerSawyer Posts: 2,411
    this is why I went to an outside VIP source for PJ 20 tickets......but alas those were taken away too......it must be sweet to not have to be accountable in a job environment.
    'Hi Freckles'
  • Sabotage? Lets look at the cold hard facts:

    They haven't managed to use one of the simplest speedup tricks compression:

    https://skitch.com/wulffeld/gtqim/crowdsurge

    They have never heard of common SEO practices i.e. nice URLs:

    https://skitch.com/wulffeld/gtqi9/google-chrome

    Their HTML is sprinkled with <table> tags for non-table data.

    They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

    These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
    Martin http://www.setlisting.com/ Your concert history in one place.
  • Brisk.Brisk. Posts: 11,241
    So no continued pre-sale?

    Does this mean that the 10c line will be really short for those of us lucky ones that got through? ;)

    What i said.
  • SuziemaySuziemay Posts: 11,146
    Brisk. wrote:
    So no continued pre-sale?

    Does this mean that the 10c line will be really short for those of us lucky ones that got through? ;)

    What i said.
    Bet people will still need to queue up for wristbands so don't get excited yet.
  • WOW sabotage?? The reality is for whatever reason, 10C refuses to go into their bank account and fund/hire a competent server, or sales rep.... I'll remain a fan but the truth is as a band and us as fans, we're not even a blip on the radar compared to other artists who pull much larger numbers, do bigger venues and they've not had these issues, NOT ONCE NOT EVER. Don't really need to pay a membership to get jerked around for every show... and be able to get better seats from Tickemaster.
    JAMMER FOR LIFE!
  • jamburger wrote:
    If sabotage is the case, should members worry if their personal information was compromised? I'm not talking about membership numbers... more like addresses and credit card info for those that got that far.

    This just deserves to be pumped every page or so.
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  • memememe Posts: 4,692
    Red_Dot wrote:
    Yeah this should be addressed immediately

    I actually think that when any kind of hacking is involved, they HAVE to get the authorities involved, and HAVE to keep us posted (I guess they'll have to learn how...). So if any foul play was involved :roll: I expect an immediate response and... gasp! COMMUNIFUCKINGCATION
    ... and the will to show I will always be better than before.
  • HinnHinn Posts: 1,517
    The saboteur is clearly the fat German kid from the youtube clip.
    115 bucks for half a haircut by a novice? I want my money back!
  • SawyerSawyer Posts: 2,411
    my hunch is the band has NO CLUE.....absolutely none this is taking place
    'Hi Freckles'
  • SawyerSawyer Posts: 2,411
    Chad Kroeger and Scott Stapp have been picked up and arrested in Seattle decked out in Navy SEAL gear.......charged crime......sabotage
    'Hi Freckles'
  • Is anyone buying that there was "sabotage"???!??! That has to be the biggest line of horseshit I've ever heard. Who would do it and why?? As hard as I think about it, I can't think of anyone that would benefit from sabotaging several presales. I'll tell you exactly what happened. They made a decision to use an "independent" ticketing agency so they can "support the little guy" or say, "fuck you, ticketmaster", etc. So they started looking for companies. They contacted crowdsurge and they told them "yeah, yeah, yeah...we've done TONS of pre-sales and our servers can handle 2 world's worth of traffic. We have allllll the bandwidth in the world". And they didn't. They simply underestimated the demand and now they look stupid. And my ass hurts. And fuck Tim Bierman.
  • Dead Man WalkingDead Man Walking Toronto-ishPosts: 2,712
    Well, my wife and I were going to get tickets for 3 shows yesterday as it will be our 5th wedding anniversary during the time we would have been in Europe for these shows. I could not get tickets yesterday and now I'm not even going to try and get floors for 3 separate Euro shows and expect everything to run smoothly. Too much uncertainty to try and get 3 sets for 3 different cities all at the same time (which would be 3 in the morning tonight) and then not even have the certainty of getting the 10c early entry/wristband thing sorted out.

    One thing others have brought up and I would also like to know is are our financial records safe. We have information saved here within the pearl jam site as well as info on CrowdSurge. Can we be certain that nothing has been comprised?

    If it was honestly sabotage and they can actually find/arrest someone for this, I promise I will eat my underwear.

    Hopefully this all gets solved before the next tour. I know I've thought it before but I truly believe this will be the last time we have problems with pre-sales.
  • SawyerSawyer Posts: 2,411
    stahljen wrote:
    Is anyone buying that there was "sabotage"???!??! That has to be the biggest line of horseshit I've ever heard. Who would do it and why?? As hard as I think about it, I can't think of anyone that would benefit from sabotaging several presales. I'll tell you exactly what happened. They made a decision to use an "independent" ticketing agency so they can "support the little guy" or say, "fuck you, ticketmaster", etc. So they started looking for companies. They contacted crowdsurge and they told them "yeah, yeah, yeah...we've done TONS of pre-sales and our servers can handle 2 world's worth of traffic. We have allllll the bandwidth in the world". And they didn't. They simply underestimated the demand and now they look stupid. And my ass hurts. And fuck Tim Bierman.

    ooooooooooh......bye bye
    'Hi Freckles'
  • Rossum20Rossum20 Posts: 910
    wulffeld wrote:
    Sabotage? Lets look at the cold hard facts:

    They haven't managed to use one of the simplest speedup tricks compression:

    https://skitch.com/wulffeld/gtqim/crowdsurge

    They have never heard of common SEO practices i.e. nice URLs:

    https://skitch.com/wulffeld/gtqi9/google-chrome

    Their HTML is sprinkled with <table> tags for non-table data.

    They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

    These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.



    Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!! :lol: :lol:
  • SawyerSawyer Posts: 2,411
    Rossum20 wrote:
    wulffeld wrote:
    Sabotage? Lets look at the cold hard facts:

    They haven't managed to use one of the simplest speedup tricks compression:

    https://skitch.com/wulffeld/gtqim/crowdsurge

    They have never heard of common SEO practices i.e. nice URLs:

    https://skitch.com/wulffeld/gtqi9/google-chrome

    Their HTML is sprinkled with <table> tags for non-table data.

    They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

    These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.



    Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!! :lol: :lol:


    ummm...nothng to do with the band.....he's right
    'Hi Freckles'
  • eldarion75eldarion75 Posts: 2,488
    Hinn wrote:
    The saboteur is clearly the fat German kid from the youtube clip.

    Wulheide...2009 AND 2010...that very kid sat in that same place! i have pics from both years!
    Photo1498.jpg?t=1323911751
  • Rossum20Rossum20 Posts: 910
    Sawyer wrote:
    Rossum20 wrote:
    wulffeld wrote:
    Sabotage? Lets look at the cold hard facts:

    They haven't managed to use one of the simplest speedup tricks compression:

    https://skitch.com/wulffeld/gtqim/crowdsurge

    They have never heard of common SEO practices i.e. nice URLs:

    https://skitch.com/wulffeld/gtqi9/google-chrome

    Their HTML is sprinkled with <table> tags for non-table data.

    They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

    These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.



    Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!! :lol: :lol:


    ummm...nothng to do with the band.....he's right


    You clearly didn't get my post
  • afewgoodmencopy.jpg

    :lol: :lol:

    Except now I'm worried about the credit card details thing.
    I doubt there is a "credit cards detail thing" to worry about.
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