TEN CLUB WE NEED YOUR HELP

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Comments

  • Sydney Posts: 35
    KPLATT said:
    I didn't get any emails from 10c or ticketmaster about the failed transaction, Amex told me the charge had been attempted but tickets today were not an authorised merchant.  I reached out to 10c and Ticketmaster and the responses I got were from TM.  Hopefully it means they are adding tickets today back as an authorised merchant and will reattempt the failed charges
    I got the same response you did and followed up directly asked the question “have ticketstoday registered as an authorised merchant”. The answer was “They do accept AMEX there was just a technical fault”.

    so not quite the direct answer I was looking for but it sounds like we’re all good for the re-attempt 🙂
    Dr No... Vocal chords
  • LaPorte, IN Posts: 7,363
    BARCELONA SEATED NIGHT 1 
    BARCELONA GA NIGHT 2
    BERLIN NIGHT 1 GA
    BERLIN NIGHT 2 GA

    All scored ,same card charged with the one dicline for Australia 
    what to say..
    Dude that's awesome! 3 shows for GA is great! I'm 1 for 12 in GA requests over the years.
    "A smart monkey doesn't monkey around with another monkey's monkey" - Darwin's Theory
  • I just found out from Amex that the Merchant is not associated with Amex so they cant guarantee another transaction will
    be rejected. How can this be and us not know. 
  • RA99183 said:
    I got the same response you did and followed up directly asked the question “have ticketstoday registered as an authorised merchant”. The answer was “They do accept AMEX there was just a technical fault”.

    so not quite the direct answer I was looking for but it sounds like we’re all good for the re-attempt 🙂
    I hope so but Amex told me the merchant is not associated with Amex so the next attempt could still
    be rejected. Wish I used a different card now! 
  • Manchester, UK Posts: 22
    Having e-mailed the Ticketmaster support link, I got a email back from Ticketstoday telling me to contact a local Ticketmaster customer service link. I have received this after contacting them about the declined payment - they think my issue is with the general registration?! Still in the dark from 10C who haven't got back to my e-mail to them. Is the reattempt of transactions verified anywhere? Not really acceptable otherwise


    London 25/06/10 - Manchester 20/06/12 - Leeds 08/07/14 - London 18/06/18 - London 17/07/18 - London 08/07/22
  • Lisbon Posts: 2,288
    lyears1 said:
    Having e-mailed the Ticketmaster support link, I got a email back from Ticketstoday telling me to contact a local Ticketmaster customer service link. I have received this after contacting them about the declined payment - they think my issue is with the general registration?! Still in the dark from 10C who haven't got back to my e-mail to them. Is the reattempt of transactions verified anywhere? Not really acceptable otherwise


    Got the exact same answer, unbelieveable
  • Posts: 18,341
    After 10C saying that declines will be reprocessed - has anyone had this done yet?  Any confirmations?

  • Lisbon Posts: 2,288
    edited February 2024
    redrock said:
    After 10C saying that declines will be reprocessed - has anyone had this done yet?  Any confirmations?

    As of about 20 mins ago , i just talked to my bank and everything is ok for them to do the reprocess and they havent done anything yet

    Confirmations for europe started around 4 pm yesterday so if they are doing the reprocess today it should be around that time i assume
    Post edited by just_one on
  • Posts: 164
    I'm not sure I want them to try again, because according to my bank the first transaction was blocked, the second went through. I had quite a hard time making clear that these were different transactions. I got GA for Berlin 2. So I fear I lost out on GA for Berlin 1 and will  probably get a bad seat the next time they try.
  • Posts: 118
    Payment for Dublin just went through after yesterday's rejection.
  • Just had Manchester and London declined again. This is crazy
  • Manchester, UK Posts: 22
    The transaction for my Manchester tickets has finally gone through!
    London 25/06/10 - Manchester 20/06/12 - Leeds 08/07/14 - London 18/06/18 - London 17/07/18 - London 08/07/22
  • Posts: 18,341
    redrock said:
    After 10C saying that declines will be reprocessed - has anyone had this done yet?  Any confirmations?

    Just got confirmation - all went through.  Yay!
  • Posts: 659
    KidAOK said:
    Payment for Dublin just went through after yesterday's rejection.
    Delighted for you.
  • Thanks 10C! Looks like my transactions have been successful today
  • Lisbon Posts: 2,288
    Thank you 10 Club!!!

    After yesterday when all my requets had been declined , everything went smooth today!!!


  • NZ Posts: 559
    I hope you're right! I just saw in the Aus/NZ tour a Kiwi that seemed to know what seats he was in. I may have read it wrong though.
    Likely to be me.  I don't know the actual seats, just the bays they seats will be in, based on the initial registration/lottery diagram sent when I registered.  Basically a map with areas indicated.
    Auckland 1 1995
    Auckland 1998
    EV (Neil Finn and Friends, April 2, 2001)
    Auckland 2009
    Auckland 2014
    Auckland 1 2024
    Auckland 2 2024
  • Anyone any idea how many Irish Ten Club members didn’t get Dublin tickets?

    Just me? 
  • Melbourne Posts: 2
    Got this back from AMEX. Anyone know if this will be sorted out before tickets go on sale to the general public?: 
  • Posts: 28
    The silence from 10c on this is really sad... It needs to be sorted out before the general sale

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