TEN CLUB WE NEED YOUR HELP

Options
12346

Comments

  • LostDog_72
    LostDog_72 London Posts: 74
    Simple fix - for the next tour, please don't run 10C ticketing through Ticketmaster
  • just_one
    just_one Lisbon Posts: 2,287
    LostDog_72 said:
    Simple fix - for the next tour, please don't run 10C ticketing through Ticketmaster
    at least not europe or australia. US will work fine im sure
  • Micheyb21
    Micheyb21 UK Posts: 346
    KPLATT said:
    The silence from 10c on this is really sad... It needs to be sorted out before the general sale
    Im presuming as Ive had emails from both NZ and UK to say that the draws have been completed and all eligible requests confirmed, but not had one from Australia yet (I put in for 10C in all 3 of these countries), that they are still working on it? Fingers crossed for everyone if so.
    2000 Cardiff/ 2006 Paris/ 2011 Toronto/ 2013 Chicago/ 2014 Amsterdam 1 & Milton Keynes, 
    2016 MSG 1&2/ 2017 London Ed solo/ 2018 London 1, Padua, Rome, Prague & London 2
    2019 Dusseldorf & Dublin Ed Solo  
    2022 Copenhagen, London 1&2, Budapest, Krakow, Vienna, Prague, Ams 1 & Ams 2
    2024 Manchester, London, Auckland 1&2, Sydney 1&2
  • 2-feign-reluctance
    2-feign-reluctance TigerTown, USA Posts: 23,459
    Have fun on the tour folks, hope everyone gets their situations sorted out and stoked they are making up most of those cancelled shows!
    www.cluthelee.com
  • OS38276
    OS38276 Posts: 16
    it would be great to get some comunication form pear jam and ticketmaster. no system is perfect, but it's up to the 10C and ticketmaster to fix the issues.
  • dimitrispearljam
    dimitrispearljam Posts: 139,724
    Hope soon will get fixed this..still waiting for recharge the australian shows,.hopefully before public sale so we know what to do
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • dimitrispearljam
    dimitrispearljam Posts: 139,724
    dimitrispearljam said:
    Hope soon will get fixed this..still waiting for recharge the australian shows,.hopefully before public sale so we know what to do
    someone just listen to me..they just charge the card and got Australiaa shows
    THANK YOU 10C 
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Vedd Hedd
    Vedd Hedd Posts: 4,631
    dimitrispearljam said:
    dimitrispearljam said:
    Hope soon will get fixed this..still waiting for recharge the australian shows,.hopefully before public sale so we know what to do
    someone just listen to me..they just charge the card and got Australiaa shows
    THANK YOU 10C 
    Nice! Glad they are fixing this.
    Turn this anger into
    Nuclear fission
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,596
    Good to hear this is working out. 
    ___________________________________________

    "...I changed by not changing at all..."
  • RA99183
    RA99183 Sydney Posts: 35
    Looks like they resolved the Amex issue for Australia. All gone through.
    Dr No... Vocal chords
  • Vedd Hedd
    Vedd Hedd Posts: 4,631
    There seems to have only been a few decline issues for the North American shows.  Anyone have any, and did you reach out already?
    Turn this anger into
    Nuclear fission
  • KPLATT
    KPLATT Posts: 28
    Yesss! Thanks 10c for sorting it all out!!
  • cblock4life
    cblock4life Posts: 1,855
    Can someone give me ten club contact info and TM ten club.  Denied payment because our purchase wasn’t completed within 24 hours.  Bank contacted me and asked that Ticketmaster run the purchase again

    please any info would be great
  • Vedd Hedd
    Vedd Hedd Posts: 4,631
    tickets@tenclub.net
    tenclubsupport@ticketmaster.com
    Turn this anger into
    Nuclear fission
  • cblock4life
    cblock4life Posts: 1,855
    Vedd Hedd said:
    tickets@tenclub.net
    tenclubsupport@ticketmaster.com
    Thank you so much!  
  • JB56195
    JB56195 Posts: 306
    I think I'm hosed.  The card I used for my tickets showed fraudulent activity this AM for something not related to PJ tixs.  Wife cancelled the card which happened to be the card I've used for the US tour.  Pretty sure there is no way to update this but I'll try to email.  Does anyone have any other ideas?

    95-Milwaukee, 98-East Troy, 00-East Troy, 03-Detroit  Nights 1 and 2, 03-Toronto, 04-Grand Rapids, 05-Kitchener, 06-Cincinnati, 06-Auburn Hills, 10-New Orleans, 10-Kansas City, 11-PJ20 Nights 1 and 2, 13-Chicago, 14- Moline, 16-Chicago Nights 1 and 2, 18-Seattle Nights 1 and 2, Chicago Night 1, 21-Ohana Encore Night 1 and 2, 22-Imola, St. Louis.


  • BloodMeridian80
    BloodMeridian80 Seattle Posts: 715
    I had Seattle N2 declined after having Portland and Seattle N1 go through. Just got this message from TicketsToday:

    Orlando L. (Ticketstoday)

    Feb 20, 2024, 00:48 GMT

    Hello Kevin,
     
    Thank you for reaching out!
     
    We are sorry to inform you that only one attempt is made to charge your card for tickets. If your card is declined for any reason, you will lose access to your tickets.

    Sincerely,
    Orlando L.
    Ticketstoday Fan Support


    Maybe don't use the exclamation point when you are bringing bad news, Orlando!! Lol. If this is the case, I'll be hanging out in f2f until the 30th.


  • Poncier
    Poncier Posts: 17,864
    dimitrispearljam said:
    dimitrispearljam said:
    Hope soon will get fixed this..still waiting for recharge the australian shows,.hopefully before public sale so we know what to do
    someone just listen to me..they just charge the card and got Australiaa shows
    THANK YOU 10C 
    Epic
    This weekend we rock Portland
  • BM114737
    BM114737 Wake Forest, NC Posts: 55
    BloodMeridian80 said:
    I had Seattle N2 declined after having Portland and Seattle N1 go through. Just got this message from TicketsToday:

    Orlando L. (Ticketstoday)

    Feb 20, 2024, 00:48 GMT

    Hello Kevin,
     
    Thank you for reaching out!
     
    We are sorry to inform you that only one attempt is made to charge your card for tickets. If your card is declined for any reason, you will lose access to your tickets.

    Sincerely,
    Orlando L.
    Ticketstoday Fan Support


    Maybe don't use the exclamation point when you are bringing bad news, Orlando!! Lol. If this is the case, I'll be hanging out in f2f until the 30th.


    Same thing happened for me for Baltimore.  Citibank "fraud" alert that my wife was unable to respond to in apparently a very short window (she is primary cardholder).  Orlando has been doing a lot of copy/paste tonight.  I hope the Ten Club folks can help out on some of these issues with domestic dates.
  • Weston1283
    Weston1283 Fredericksburg, VA Posts: 5,012
    So if I got hit with a Citi card fraud alert today, do I have to reach out to 10Club, or will they automatically retry in 24 hours?
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore

Categories