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THEBIBLEISTEN
THEBIBLEISTEN Posts: 2,002
in The Porch
I emailed ten club regarding the warped, unlistenable .45 Holiday single they sent me and this is the response I got:

Hi,
Please destroy the warped record, take a picture and send us the picture via email. We will then send a replacement.
10c

So, i need to destroy the warped record they sent me so i can get a replacement? Is this the way you treat paying customers? A customer for over 20 years. Im not trying to scam anyone, i just want what I PAID for. Am i wrong that i feel disrespected by the ten club?

Thoughts?
«134567

Comments

  • Nami
    Nami Newfoundland Posts: 5,999
    look in lost dogs for the reason....
    Hamilton 9-13-05; Toronto 5-9-06, Toronto 8-21-09, Toronto 9-12-11, Hamilton 9-15-11....
  • THEBIBLEISTEN
    THEBIBLEISTEN Posts: 2,002
    Im not trying to sell or trade anything. I just dont think I need to send a picture to prove myself. Im not a thief or a liar, I go to church and I sing in the choir.... True story,
  • 2-feign-reluctance
    2-feign-reluctance TigerTown, USA Posts: 23,459
    Nami wrote: »
    look in lost dogs for the reason....

    www.cluthelee.com
  • HesCalledDyer
    HesCalledDyer Maryland Posts: 16,491
    edited February 2015
    It's no sleight to you by the 10C. It's just the precaution they have to take nowadays because of all the flippers out there, unfortunately.
    Star Lake 00 / Pittsburgh 03 / State College 03 / Bristow 03 / Cleveland 06 / Camden II 06 / DC 08 / Pittsburgh 13 / Baltimore 13 / Charlottesville 13 / Cincinnati 14 / St. Paul 14 / Hampton 16 / Wrigley I 16 / Wrigley II 16 / Baltimore 20 / Camden 22 / Baltimore 24 / Raleigh I 25 / Raleigh II 25 / Pittsburgh I 25
  • badbrains
    badbrains Posts: 10,255
    I was told to do this with my vault 4 and I did. No biggie but it was odd being that the album was unlistenable. Couldn't sell it nor would I have sold it.
  • 2-feign-reluctance
    2-feign-reluctance TigerTown, USA Posts: 23,459
    badbrains wrote: »
    I was told to do this with my vault 4 and I did. No biggie but it was odd being that the album was unlistenable. Couldn't sell it nor would I have sold it.

    No biggie, you almost lost your index finger doing it.
    www.cluthelee.com
  • Last-12-Exit
    Last-12-Exit Charleston, SC Posts: 8,661
    You may be overreacting. If you break your phone and make an insurance claim on it, they want you to return it. All the 10c wants is a picture. That shouldn't put you out to much, should it?
  • pjsteelerfan
    pjsteelerfan Maryland Posts: 9,905
    I've seen other places do this on limited items. Why not just do it and they send a replacement? Would you also be upset if they asked you to send the defective item back, like 99% of other businesses? Seems like this option is much faster.
    ...got a mind full of questions and a teacher in my soul...
  • THEBIBLEISTEN
    THEBIBLEISTEN Posts: 2,002
    my concern is that i will break it and then never get the replacement. Then Eddie will jump out of the bushes and tell me i was PUNKED,
  • pdalowsky
    pdalowsky Doncaster,UK Posts: 15,211
    Its plain to see that the email is a standard issue one, and not in any way suggesting you are guilty of foul play.

    Not too difficult to comply.
  • elwayvedder
    elwayvedder South Jersey Posts: 9,172
    they are responding and acknowledging with a resolution. Pretty good IMO in this day and age
    www.operationyellowribbon.org
  • THEBIBLEISTEN
    THEBIBLEISTEN Posts: 2,002
    its not plain to see that. what the hell are you talking about?
  • 2-feign-reluctance
    2-feign-reluctance TigerTown, USA Posts: 23,459
    A good pair of Carhartt work gloves and a shot of tapitio - you're all set for record breaking!
    www.cluthelee.com
  • yellowwho
    yellowwho Posts: 1,661
    Your not getting singled out, they have to treat everyone equally like the assholes we all as human beings have the potential to be, just to be safe.
  • badbrains
    badbrains Posts: 10,255
    Ya don't do it without gloves on. As 2-Feign has stated, I almost cut my finger bad. Can u imagine the first time someone cuts their hand/finger doing this and starts a thread about it. Be careful haha
  • joberschlake
    joberschlake Columbus, OH Posts: 1,179
    I had my vault 4 cleaned, and the only real issue I have is the second LP now. I am waiting on a response from 10C about just getting that disc and what to do. It'd be a shame to smash the whole thing when only one record is needed.

    I was a little put off by the idea of smashing it at first, but I see where they are coming from. Maybe next release they can use a pressing company in the USA that will do a better job and we don't have to go thru this, again.
    1998: Cleveland
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    2014: Cincinnati
  • THEBIBLEISTEN
    THEBIBLEISTEN Posts: 2,002
    i did cut my finger
  • THEBIBLEISTEN
    THEBIBLEISTEN Posts: 2,002
    and a piece of record went in my eye
  • badbrains
    badbrains Posts: 10,255
    Jober, I think they're only gonna send u replacement vinyls for the fucked up ones, not a complete new set. At least I don't think they are.
  • PH20
    PH20 Posts: 466
    Do this...

    LP_Record_bowl_Rock.jpg
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