Damaged vault vinyl (Update: I got the replacement)

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Comments

  • Newch91
    Newch91 Posts: 17,560
    youngster wrote:
    A quick update:

    While I was waiting for the Worcester 1 show to start I received an email from 10c stating that they have processed the "return" (even though I wont be returning this since they dont really resemble records anymore). They have already shipped out a replacement. The only downside is they are still using the Mail Innovations which is how this whole situation started. Fingers are crossed that this replacement gets to me in pristine condition. Thank you 10c for being prompt with this issue and taking care of it even though it wasn't you're fault. Thank you so much. I will update again when the replacement arrives.
    Awesome Marc! :D
    Shows: 6.27.08 Hartford, CT/5.15.10 Hartford, CT/6.18.2011 Hartford, CT (EV Solo)/10.19.13 Brooklyn/10.25.13 Hartford
    "Becoming a Bruce fan is like hitting puberty as a musical fan. It's inevitable." - dcfaithful
  • jlaustin
    jlaustin Ann Arbor, MI Posts: 2,355
    Great news!
    2013 Wrigley, Pittsburgh, Buffalo
    2014 Cincy, Detroit, Moline, & Milwaukee
    2015 Central Park
    2016 Lexington, Ottawa, Toronto 1 & 2, Boston 1 & 2, Chicago 1 & 2
    2017 Rock and Roll Hall of Fame Induction Ceremony
    2018 Seattle 1 & 2, Missoula, Chicago 1

  • juddboz80
    juddboz80 Posts: 2,141
    I'm still waiting for mine to arrive! Makes me nervous!
    Cant buy what i want cause its free....
  • BLACK35
    BLACK35 Hanover, Ontario Posts: 22,975
    that's great to hear that 10C is sending out a replacement...good on you 10C :thumbup: Now the wait starts again before you can play it :)

    Just want to say for other people out there still waiting....mine came in perfect condition, so they aren't all packaged bad
    2005 - London
    2009 - Toronto
    2010 - Buffalo
    2011 - Toronto 1&2
    2013 - London, Pittsburgh, Buffalo
    2014 - Cincinnati, St. Louis, Detroit
    2016 - Ft. Lauderdale, Miami, Ottawa, Toronto 1
    2018 - Fenway 1&2
    2022 - Hamilton, Toronto
    2023 - Chicago 1&2
    2024 - Las Vegas 1&2
  • youngster
    youngster Boston Posts: 6,576
    ALL IS WELL IN MY VINYL WORLD!!!!! :D:D:D:D


    A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya. :clap::clap:
    He who forgets will be destined to remember.

    9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
    5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
    8/5/16 Fenway, 8/7/16 Fenway
    EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
  • pjradio
    pjradio Posts: 6,704
    youngster wrote:
    ALL IS WELL IN MY VINYL WORLD!!!!! :D:D:D:D


    A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya. :clap::clap:

    You've obviously listened to it?
    aqo2t.jpg
  • october22
    october22 Posts: 2,533
    pjradio wrote:
    youngster wrote:
    ALL IS WELL IN MY VINYL WORLD!!!!! :D:D:D:D


    A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya. :clap::clap:

    You've obviously listened to it?

    Yeah, I'd chill out until I actually listened to it.
  • youngster
    youngster Boston Posts: 6,576
    october22 wrote:
    pjradio wrote:
    youngster wrote:
    ALL IS WELL IN MY VINYL WORLD!!!!! :D:D:D:D


    A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya. :clap::clap:

    You've obviously listened to it?

    Yeah, I'd chill out until I actually listened to it.

    I wouldn't call myself a vinyl expert but I took it out of their sleeves and they look stunning. I will listen to it. But I am confident they will be fine. I think the folks with Lightning Bolt vinyls have more to worry about.
    He who forgets will be destined to remember.

    9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
    5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
    8/5/16 Fenway, 8/7/16 Fenway
    EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
  • jervin007
    jervin007 Posts: 3,182
    Nice! Glad to see this was made right
    PJ:
    2003 Mansfield: July 2
    2004 Boston: Sept 28 & 29
    2005 Montreal: Sept 15
    2006 Boston: May 24 & 25
    2008 Hartford: June 27, Mansfield: June 28,
    2010 Boston: May 17
    2013 Worcester: Oct 15, Hartford: Oct 25,
    2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7

    EV Solo: Boston 8/2/08, Boston 6/16/11
  • Newch91
    Newch91 Posts: 17,560
    youngster wrote:
    ALL IS WELL IN MY VINYL WORLD!!!!! :D:D:D:D


    A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya. :clap::clap:
    :clap::clap::clap: :thumbup: :thumbup: Awesome my Boston buddy! Now crank it up!
    Shows: 6.27.08 Hartford, CT/5.15.10 Hartford, CT/6.18.2011 Hartford, CT (EV Solo)/10.19.13 Brooklyn/10.25.13 Hartford
    "Becoming a Bruce fan is like hitting puberty as a musical fan. It's inevitable." - dcfaithful
  • juddboz80
    juddboz80 Posts: 2,141
    I still haven't gotten mine yet......its ridicluous!
    Cant buy what i want cause its free....
  • RASTA MOUSE
    RASTA MOUSE Posts: 278
    juddboz80 wrote:
    I still haven't gotten mine yet......its ridicluous!
    Same for me still nothing tried to contact 10c a few now but no reply as yet
  • jimbojones1138
    jimbojones1138 Posts: 3,640
    glad you are getting your replacement

    i emailed 10c twice about my damaged copy (not nearly as bad as yours) and still no response from them. guess im sol :x
    it's largely due to eddie that i liked to jump off of things as a child...
  • juddboz80
    juddboz80 Posts: 2,141
    RASTA MOUSE wrote:
    juddboz80 wrote:
    I still haven't gotten mine yet......its ridicluous!
    Same for me still nothing tried to contact 10c a few now but no reply as yet
    I contacted them and I wad given a tracking number which on the delievery date I recieved lightning bolt vinyl, so I contacted them again to ask if they had given me the wrong tracking number or what was going on and I haven't heard back from yet......it frustrating knowing that some people have had these for awile......I just want a. Opt to play the shit out of it. Hopefully something happens soon or I'm not gonna be a happy camper!!
    Cant buy what i want cause its free....
  • juddboz80
    juddboz80 Posts: 2,141
    RASTA MOUSE wrote:
    juddboz80 wrote:
    I still haven't gotten mine yet......its ridicluous!
    Same for me still nothing tried to contact 10c a few now but no reply as yet
    I contacted them and I wad given a tracking number which on the delievery date I recieved lightning bolt vinyl, so I contacted them again to ask if they had given me the wrong tracking number or what was going on and I haven't heard back from yet......it frustrating knowing that some people have had these for awile......I just want a. Opt to play the shit out of it. Hopefully something happens soon or I'm not gonna be a happy camper!!
    Cant buy what i want cause its free....
  • RASTA MOUSE
    RASTA MOUSE Posts: 278
    juddboz80 wrote:
    RASTA MOUSE wrote:
    juddboz80 wrote:
    I still haven't gotten mine yet......its ridicluous!
    Same for me still nothing tried to contact 10c a few now but no reply as yet
    I contacted them and I wad given a tracking number which on the delievery date I recieved lightning bolt vinyl, so I contacted them again to ask if they had given me the wrong tracking number or what was going on and I haven't heard back from yet......it frustrating knowing that some people have had these for awile......I just want a. Opt to play the shit out of it. Hopefully something happens soon or I'm not gonna be a happy camper!!

    I'm just finding it a bit frustrating that I cant get an answer from 10c as I still haven't received shipping email
  • pjradio
    pjradio Posts: 6,704
    weird how European countries got the Vault #3 first....now last, apparently.
    aqo2t.jpg

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