You know what's funny? The only explanation I can fathom for no apology is that they wanted to cover their asses legally (You know how your little card insurance says 'don't apologize' first?). But with this despicable sabotage excuse they open themselves to even more issues.
--and there's nothing wrong with that! they tried to correct the alpine situation by handing over ticketing to someone else. There's obviously something funky happening behind the scenes that is out of 10C's control.
I know ticketmaster is the devil around here, but they run the public sales anyway, so why not outsource the presale to TM? With a unique fanclub password emailed like an hour before the on sale time to prevent rampant selling of the password? Other bands run fan club presales on TM
TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly
need to update all the members about sabotage and if our infos data stolen or are in any kind of danger..
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
"an act of sabotage".......is this serious.......they cannot think we are this incompetent can they....sabotage....just....sabotage....wow....i.....sabotage?
I know ticketmaster is the devil around here, but they run the public sales anyway, so why not outsource the presale to TM? With a unique fanclub password emailed like an hour before the on sale time to prevent rampant selling of the password? Other bands run fan club presales on TM
TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly
That may not be the only reason, for instance I wouldn't trust that the best tickets would end up in the fans hands because tm are dodge and scalpers get in there first
Seems they concluded sabotage in absence of other conclusions.
This is very different from "finding evidence" a sabotage while investigating the failure.
Also, who sabataged the boston 2010 show presale?
Same thing happened..
System crashed..
"This here's a REQUEST!"
EV intro to Chloe Dancer / Crown of Thorns
10/25/13 Hartford
If sabotage is the case, should members worry if their personal information was compromised? I'm not talking about membership numbers... more like addresses and credit card info for those that got that far.
this is why I went to an outside VIP source for PJ 20 tickets......but alas those were taken away too......it must be sweet to not have to be accountable in a job environment.
These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
WOW sabotage?? The reality is for whatever reason, 10C refuses to go into their bank account and fund/hire a competent server, or sales rep.... I'll remain a fan but the truth is as a band and us as fans, we're not even a blip on the radar compared to other artists who pull much larger numbers, do bigger venues and they've not had these issues, NOT ONCE NOT EVER. Don't really need to pay a membership to get jerked around for every show... and be able to get better seats from Tickemaster.
If sabotage is the case, should members worry if their personal information was compromised? I'm not talking about membership numbers... more like addresses and credit card info for those that got that far.
This just deserves to be pumped every page or so.
* Cincinnati, OH 8.20.2000 *
* Cincinnati, OH 6.24.2006 *
* Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
* East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
* Pittsburgh, PA 10.11.2013 *
I actually think that when any kind of hacking is involved, they HAVE to get the authorities involved, and HAVE to keep us posted (I guess they'll have to learn how...). So if any foul play was involved :roll: I expect an immediate response and... gasp! COMMUNIFUCKINGCATION
... and the will to show I will always be better than before.
Is anyone buying that there was "sabotage"???!??! That has to be the biggest line of horseshit I've ever heard. Who would do it and why?? As hard as I think about it, I can't think of anyone that would benefit from sabotaging several presales. I'll tell you exactly what happened. They made a decision to use an "independent" ticketing agency so they can "support the little guy" or say, "fuck you, ticketmaster", etc. So they started looking for companies. They contacted crowdsurge and they told them "yeah, yeah, yeah...we've done TONS of pre-sales and our servers can handle 2 world's worth of traffic. We have allllll the bandwidth in the world". And they didn't. They simply underestimated the demand and now they look stupid. And my ass hurts. And fuck Tim Bierman.
Well, my wife and I were going to get tickets for 3 shows yesterday as it will be our 5th wedding anniversary during the time we would have been in Europe for these shows. I could not get tickets yesterday and now I'm not even going to try and get floors for 3 separate Euro shows and expect everything to run smoothly. Too much uncertainty to try and get 3 sets for 3 different cities all at the same time (which would be 3 in the morning tonight) and then not even have the certainty of getting the 10c early entry/wristband thing sorted out.
One thing others have brought up and I would also like to know is are our financial records safe. We have information saved here within the pearl jam site as well as info on CrowdSurge. Can we be certain that nothing has been comprised?
If it was honestly sabotage and they can actually find/arrest someone for this, I promise I will eat my underwear.
Hopefully this all gets solved before the next tour. I know I've thought it before but I truly believe this will be the last time we have problems with pre-sales.
Is anyone buying that there was "sabotage"???!??! That has to be the biggest line of horseshit I've ever heard. Who would do it and why?? As hard as I think about it, I can't think of anyone that would benefit from sabotaging several presales. I'll tell you exactly what happened. They made a decision to use an "independent" ticketing agency so they can "support the little guy" or say, "fuck you, ticketmaster", etc. So they started looking for companies. They contacted crowdsurge and they told them "yeah, yeah, yeah...we've done TONS of pre-sales and our servers can handle 2 world's worth of traffic. We have allllll the bandwidth in the world". And they didn't. They simply underestimated the demand and now they look stupid. And my ass hurts. And fuck Tim Bierman.
These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!
These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!
These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!
Comments
And no apology? Poor show.
You're exactly right.. it's public relations 101. http://en.wikipedia.org/wiki/Non-apology_apology
--and there's nothing wrong with that! they tried to correct the alpine situation by handing over ticketing to someone else. There's obviously something funky happening behind the scenes that is out of 10C's control.
TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly
My Movie/Music Reviews & Sports Blog
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
That may not be the only reason, for instance I wouldn't trust that the best tickets would end up in the fans hands because tm are dodge and scalpers get in there first
Except now I'm worried about the credit card details thing.
EXACTLY.
i pm'd Tim.....hope he reads it & responds here in this thread.
www.cluthelee.com
www.cluthe.com
This is very different from "finding evidence" a sabotage while investigating the failure.
Also, who sabataged the boston 2010 show presale?
Same thing happened..
System crashed..
EV intro to Chloe Dancer / Crown of Thorns
10/25/13 Hartford
Yeah this should be addressed immediately
They haven't managed to use one of the simplest speedup tricks compression:
https://skitch.com/wulffeld/gtqim/crowdsurge
They have never heard of common SEO practices i.e. nice URLs:
https://skitch.com/wulffeld/gtqi9/google-chrome
Their HTML is sprinkled with <table> tags for non-table data.
They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)
These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
What i said.
This just deserves to be pumped every page or so.
* Cincinnati, OH 6.24.2006 *
* Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
* East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
* Pittsburgh, PA 10.11.2013 *
I actually think that when any kind of hacking is involved, they HAVE to get the authorities involved, and HAVE to keep us posted (I guess they'll have to learn how...). So if any foul play was involved :roll: I expect an immediate response and... gasp! COMMUNIFUCKINGCATION
One thing others have brought up and I would also like to know is are our financial records safe. We have information saved here within the pearl jam site as well as info on CrowdSurge. Can we be certain that nothing has been comprised?
If it was honestly sabotage and they can actually find/arrest someone for this, I promise I will eat my underwear.
Hopefully this all gets solved before the next tour. I know I've thought it before but I truly believe this will be the last time we have problems with pre-sales.
ooooooooooh......bye bye
Hey buddy...where do you get off?!? If you think you could do a better job, go start your own band!!!
ummm...nothng to do with the band.....he's right
Wulheide...2009 AND 2010...that very kid sat in that same place! i have pics from both years!
You clearly didn't get my post