Europe 2012 Ticket Pre-sale Update

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Comments

  • Spaar
    Spaar Posts: 72
    Yeah I'd like to know more about the wristbands too, and more important, if any personal data has been copied/stolen?

    And no apology? Poor show.
  • covered in bliss
    covered in bliss chi-caw-go Posts: 1,332
    meme wrote:

    You know what's funny? The only explanation I can fathom for no apology is that they wanted to cover their asses legally (You know how your little card insurance says 'don't apologize' first?). But with this despicable sabotage excuse they open themselves to even more issues.

    You're exactly right.. it's public relations 101. http://en.wikipedia.org/wiki/Non-apology_apology

    --and there's nothing wrong with that! they tried to correct the alpine situation by handing over ticketing to someone else. There's obviously something funky happening behind the scenes that is out of 10C's control.
  • Bushleaguer28
    Bushleaguer28 Posts: 776
    I know ticketmaster is the devil around here, but they run the public sales anyway, so why not outsource the presale to TM? With a unique fanclub password emailed like an hour before the on sale time to prevent rampant selling of the password? Other bands run fan club presales on TM

    TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly
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  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,641
    afewgoodmencopy.jpg
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,641
    thegirlwiththedragontatr.jpg
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • dimitrispearljam
    dimitrispearljam Posts: 139,725
    need to update all the members about sabotage and if our infos data stolen or are in any kind of danger..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Sawyer
    Sawyer Posts: 2,411
    "an act of sabotage".......is this serious.......they cannot think we are this incompetent can they....sabotage....just....sabotage....wow....i.....sabotage?
  • satansbed
    satansbed Posts: 2,139
    Bushleaguer28 wrote:
    I know ticketmaster is the devil around here, but they run the public sales anyway, so why not outsource the presale to TM? With a unique fanclub password emailed like an hour before the on sale time to prevent rampant selling of the password? Other bands run fan club presales on TM

    TM is clearly big enough to hand them and if the only reason they arent using them is because of prior history it seems silly

    That may not be the only reason, for instance I wouldn't trust that the best tickets would end up in the fans hands because tm are dodge and scalpers get in there first
  • Captain Futura
    Captain Futura Posts: 55
    Spiritual_Chaos wrote:
    afewgoodmencopy.jpg

    :lol::lol:

    Except now I'm worried about the credit card details thing.
  • mfc2006
    mfc2006 HTOWN Posts: 37,491
    edited December 2011
    dimitrispearljam wrote:
    need to update all the members about sabotage and if our infos data stolen or are in any kind of danger..

    EXACTLY.

    i pm'd Tim.....hope he reads it & responds here in this thread.
    Post edited by mfc2006 on
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  • locked
    locked Boston Posts: 4,048
    Seems they concluded sabotage in absence of other conclusions.
    This is very different from "finding evidence" a sabotage while investigating the failure.
    Also, who sabataged the boston 2010 show presale?
    Same thing happened..
    System crashed..
    "This here's a REQUEST!"
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  • Red_Dot
    Red_Dot Posts: 1,454
    dimitrispearljam wrote:
    mfc2006 wrote:
    jamburger wrote:
    If sabotage is the case, should members worry if their personal information was compromised? I'm not talking about membership numbers... more like addresses and credit card info for those that got that far.

    this is a VERY VALID POINT.

    Yeah this should be addressed immediately
    Take me for a ride before we leave...
  • Sawyer
    Sawyer Posts: 2,411
    this is why I went to an outside VIP source for PJ 20 tickets......but alas those were taken away too......it must be sweet to not have to be accountable in a job environment.
  • wulffeld
    wulffeld Posts: 31
    Sabotage? Lets look at the cold hard facts:

    They haven't managed to use one of the simplest speedup tricks compression:

    https://skitch.com/wulffeld/gtqim/crowdsurge

    They have never heard of common SEO practices i.e. nice URLs:

    https://skitch.com/wulffeld/gtqi9/google-chrome

    Their HTML is sprinkled with <table> tags for non-table data.

    They're using onmouseout etc. for handling JavaScript events like we did in 1997. (You should use UJS: http://labs.adobe.com/technologies/spry ... avior.html)

    These are glaring frontend mistakes but combined with the several different errors I experienced at the presale tells me it's amateur hour all the way down through backend and to operations - if they even have operations and it's not just their random PHP developer being responsible for that as well.
    Martin http://www.setlisting.com/ Your concert history in one place.
  • Brisk.
    Brisk. Posts: 11,581
    F5AgainstOne wrote:
    So no continued pre-sale?

    Does this mean that the 10c line will be really short for those of us lucky ones that got through? ;)

    What i said.
  • Suziemay
    Suziemay Posts: 11,168
    Brisk. wrote:
    F5AgainstOne wrote:
    So no continued pre-sale?

    Does this mean that the 10c line will be really short for those of us lucky ones that got through? ;)

    What i said.
    Bet people will still need to queue up for wristbands so don't get excited yet.
  • C.C. Nicosia
    C.C. Nicosia Posts: 59
    WOW sabotage?? The reality is for whatever reason, 10C refuses to go into their bank account and fund/hire a competent server, or sales rep.... I'll remain a fan but the truth is as a band and us as fans, we're not even a blip on the radar compared to other artists who pull much larger numbers, do bigger venues and they've not had these issues, NOT ONCE NOT EVER. Don't really need to pay a membership to get jerked around for every show... and be able to get better seats from Tickemaster.
    JAMMER FOR LIFE!
  • capthowdy1027
    capthowdy1027 Posts: 3,270
    jamburger wrote:
    If sabotage is the case, should members worry if their personal information was compromised? I'm not talking about membership numbers... more like addresses and credit card info for those that got that far.

    This just deserves to be pumped every page or so.
    * Cincinnati, OH 8.20.2000 *
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  • meme
    meme Posts: 4,695
    Red_Dot wrote:
    Yeah this should be addressed immediately

    I actually think that when any kind of hacking is involved, they HAVE to get the authorities involved, and HAVE to keep us posted (I guess they'll have to learn how...). So if any foul play was involved :roll: I expect an immediate response and... gasp! COMMUNIFUCKINGCATION
    ... and the will to show I will always be better than before.
  • Hinn
    Hinn Posts: 1,517
    The saboteur is clearly the fat German kid from the youtube clip.
    115 bucks for half a haircut by a novice? I want my money back!

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