WTF is this about needing an MLB acct to use your ticketmaster tickets at FENWAY?

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  • Has anyone received their tickets or figured this out?

    The URL for the instructions is here: https://www.mlb.com/redsox/tickets/mobile. I went through the instructions including marking the Red Sox as my favorite team (which, they are not) and still don't see anything about my tickets. The instructions state to look at the "Tickets" tab. There isn't a Tickets tab; only a Tickets section in the Shop & Tickets section which is for purchasing tickets. 

    WTF? 

    With that said, it does state "Barcodes will appear 48 hours prior to your game." on the instructions page so maybe we have to wait....
  • LP26256 said:
    Has anyone received their tickets or figured this out?

    The URL for the instructions is here: https://www.mlb.com/redsox/tickets/mobile. I went through the instructions including marking the Red Sox as my favorite team (which, they are not) and still don't see anything about my tickets. The instructions state to look at the "Tickets" tab. There isn't a Tickets tab; only a Tickets section in the Shop & Tickets section which is for purchasing tickets. 

    WTF? 

    With that said, it does state "Barcodes will appear 48 hours prior to your game." on the instructions page so maybe we have to wait....
    Sounds like you’re using the MLB app instead of the MLB Ballpark app. Just download that app instead and use same email to sign in
  • drando
    drando Posts: 73
    edited September 2024
    I now see my night 2 tickets, which I purchased through the lottery. My night 1 tickets are still in limbo. I purchased Night 1 through TM after the lottery. So I wonder when tickets bought after the lottery will show up.

    In TM the night 1 tickets say F2F, the night 2 tickets say TTFC1, maybe they are doing the Fan club tickets first?
    Post edited by drando on
  • wbdietzjr
    wbdietzjr 28115 Posts: 4
    pjwingman said:
    So, I refreshed my MLB app then refreshed my Ballpark app.  Now I see tickets for both nights.  
     How did you refresh the ballpark app?
    I haven't seen my ticket yet
  • wbdietzjr said:
    pjwingman said:
    So, I refreshed my MLB app then refreshed my Ballpark app.  Now I see tickets for both nights.  
     How did you refresh the ballpark app?
    I haven't seen my ticket yet
    I just close it and open it back up again. My N2 tickets still aren't there; I'm giving it til Thursday before I call.
    Wrigley 7/19/2013
    Philadelphia 10/22/2013
    Baltimore 10/27/2013
    Hampton 4/18/2016
    Ft. Worth 9/13/2023
    Ft. Worth 9/15/2023
    Wrigley 8/31/2024
    Baltimore 9/12/2024
    Fenway 9/15/2024
  • pjl44 said:
    N2 showing for me also. Forwarding disabled.
    Same. Maybe when the bar codes show up? 
  • pjl44
    pjl44 Posts: 10,523
    pjl44 said:
    N2 showing for me also. Forwarding disabled.
    Same. Maybe when the bar codes show up? 
    Friends and I have some ticket swip swappin to do so would certainly make our lives easier 
  • igotid88
    igotid88 Posts: 28,626
    edited September 2024
    I already have an account so it showed up. Luckily I used the same email
    Post edited by igotid88 on
    I miss igotid88
  • EBowie
    EBowie Posts: 533
    edited September 2024
    Call me old fashioned, but paper tickets are inferior how exactly?
  • PSUS2H
    PSUS2H USA Posts: 2,388
    pjl44 said:
    N2 showing for me also. Forwarding disabled.
    Same. Maybe when the bar codes show up? 
    forwarding/transferring has been disabled for the whole tour except for CHI and NYC where local laws don't allow disabling ticket transfers.
    Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA  August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021 || Chicago, IL August 29, 2024 || Pittsburgh, PA May 16, 2025 || Pittsburgh, PA May 18, 2025
  • 1STmammal2wearPants
    1STmammal2wearPants Worcester, MA Posts: 2,983
    Imagine having such a customer experience over there, that it requires 4 pages and counting of us trying to figure it out together....
    2003 Mansfield III 
    2004 Boston I 
    2006 Boston I 
    2008 Bonnaroo, Hartford, Mansfield I 
    2010 Hartford 
    2013 Worcester I, Worcester II, Hartford 
    2016 Bonnaroo, Fenway I, Fenway II 
    2018 Fenway I, Fenway II 
    2021 Sea.Hear.Now
    2022 Camden
    2024 MSG I, Fenway I, Fenway II
  • Fenway N2 tix just posted in the MLB Ballpark app... took a while.  Got to be an easier way.    
  • Does everyone elses night 2 tix say barcode unavailable?
    Wrigley 7/19/2013
    Philadelphia 10/22/2013
    Baltimore 10/27/2013
    Hampton 4/18/2016
    Ft. Worth 9/13/2023
    Ft. Worth 9/15/2023
    Wrigley 8/31/2024
    Baltimore 9/12/2024
    Fenway 9/15/2024
  • Yes 
    called the ReD Sox box office and said it’s a security issue why the barcode doesn’t show right away 
    says it will be there 24-48 hours before Sunday’s show 

  • amybest222
    amybest222 new york Posts: 2
    has anyone figured this out
  • amybest222
    amybest222 new york Posts: 2
    Sooo logging into the mobile app I only see 2 tickets and I have both shows at Fenway? 
  • wbdietzjr
    wbdietzjr 28115 Posts: 4
    wbdietzjr said:
    pjwingman said:
    So, I refreshed my MLB app then refreshed my Ballpark app.  Now I see tickets for both nights.  
     How did you refresh the ballpark app?
    I haven't seen my ticket yet
    I just close it and open it back up again. My N2 tickets still aren't there; I'm giving it til Thursday before I call.
    Yep-Tried all that, my N1 ticket still hasn't showed up
    This is the dumbest thing ever-I'm gonna call the 877-733-7699 number later today to see whats up with this
  • mrezooc
    mrezooc Posts: 233
    edited September 2024
    I called today and spent 30 mins on the phone. They told me to get in contact with Ticketmaster. I am going to guess that any of the fan to fan ones will be the ones with the issue transferring over. 
  • 1STmammal2wearPants
    1STmammal2wearPants Worcester, MA Posts: 2,983
    Poncier said:
    Night 2 in my app now, so have both nights.
    Oh God, I hope N2 happens in my Ballpark app soon as well....
    2003 Mansfield III 
    2004 Boston I 
    2006 Boston I 
    2008 Bonnaroo, Hartford, Mansfield I 
    2010 Hartford 
    2013 Worcester I, Worcester II, Hartford 
    2016 Bonnaroo, Fenway I, Fenway II 
    2018 Fenway I, Fenway II 
    2021 Sea.Hear.Now
    2022 Camden
    2024 MSG I, Fenway I, Fenway II
  • wbdietzjr
    wbdietzjr 28115 Posts: 4
    My N1 is in the Ballpark app now, still waiting on the barcode--so... progress