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WTF is this about needing an MLB acct to use your ticketmaster tickets at FENWAY?

CC9172CC9172 Posts: 127
in The Porch
Got his in an email today. It seems we can't use our ticketmasters tickets thru ticketmaster. We have too create an MLB acct to gain entry. Did anyone else get this?

IMPORTANT ALERT for Pearl Jam at Fenway Park
Inbox

Ticketmaster Fan Support <notification@email.ticketmaster.com>

8:15 PM (1 hour ago)


to me



Hello,

The Face Value Exchange for your upcoming Pearl Jam show at Fenway Park will close 10 days prior to the concert on Tuesday, September 17, 2024.  After that time, tickets will not be able to be sold or purchased through the Exchange. Fenway Park requires that all tickets must be rendered in an MLB account to enter the show – details below. You will not be able to access your tickets through the Ticketmaster app or website.

Pearl Jam - Dark Matter World Tour 2024
Fenway Park – Boston, MA
Tuesday, September 17, 2024 with gates at 5PM / show at 6:30PM

To view and use tickets, log in to your existing MLB.com account or create an account in the MLB Ballpark app with the email address used to purchase your ticket(s). Detailed instructions on using the MLB Ballpark app, including email verification, viewing ticket and forwarding tickets are available at https://www.mlb.com/redsox/tickets/mobile. For further assistance, please contact the Red Sox Ticket Office at (877) RED-SOX9 or ticketoffice@redsox.com. 

Ticketmaster Fan Support




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Comments

  • CO278952CO278952 Posts: 1,349
    this link does not work for me:  https://www.mlb.com/redsox/tickets/mobile. 

    also the tickets I have in my Ticketmaster app and in my iPhone wallet do not show up in the MLB ballpark app.....  WTF
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • CO278952CO278952 Posts: 1,349
    this is a wild level of horseshit 
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • seanwonseanwon Posts: 447
    Got the same E-mail.  Makes no sense.  
    1996: 9/29 Randall's Island 2,  10/1 Buffalo                  2000: 8/27 Saratoga Springs
    2003: 4/29 Albany,  5/2 Buffalo,  7/9 MSG 2                   2006: 5/12 Albany,  6/3 East Rutherford 2
    2008: 6/27 Hartford                 2009: 10/27 Philadelphia 1              2010: 5/15 Hartford,   5/21 MSG 2
    2013: 10/15 Worcester 1,  10/25 Hartford                       2014: 10/1 Cincinnati
    2016: 5/2 MSG 2,   8/5 Fenway 1,  11/7 Temple of the Dog MSG
    2018: 9/2 Fenway 1
    2020: 3/30 MSG             2022: 9/11 MSG            2023: 9/10 Noblesville
    2024: 9/3 MSG 1, 9/4 MSG 2 , 9/15 Fenway 1, 9/17 Fenway 2
  • GlowGirlGlowGirl Posts: 10,787
    CO278952 said:
    this link does not work for me:  https://www.mlb.com/redsox/tickets/mobile. 

    also the tickets I have in my Ticketmaster app and in my iPhone wallet do not show up in the MLB ballpark app.....  WTF
    They are just not there yet. They will show up probably after TM closes F2F. 
  • CO278952CO278952 Posts: 1,349
    GlowGirl said:
    CO278952 said:
    this link does not work for me:  https://www.mlb.com/redsox/tickets/mobile. 

    also the tickets I have in my Ticketmaster app and in my iPhone wallet do not show up in the MLB ballpark app.....  WTF
    They are just not there yet. They will show up probably after TM closes F2F. 
    I have zero confidence 
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • GlowGirlGlowGirl Posts: 10,787
    edited August 31
    CO278952 said:
    GlowGirl said:
    CO278952 said:
    this link does not work for me:  https://www.mlb.com/redsox/tickets/mobile. 

    also the tickets I have in my Ticketmaster app and in my iPhone wallet do not show up in the MLB ballpark app.....  WTF
    They are just not there yet. They will show up probably after TM closes F2F. 
    I have zero confidence 
    I guess we will see. Also, I remember I had to buy Paul McCartney tickets at Camden Yards through the MLB App a few years ago and I was able to save them in my Apple Wallet before the show. Maybe that will happen with these as well. 
  • tylermooretylermoore Posts: 921
    Standard for most concerts that I’ve been to at MLB parks. In the Midwest anyway. It’s a free app, no big deal really. 
  • CO278952CO278952 Posts: 1,349
    tylermoore said:
    Standard for most concerts that I’ve been to at MLB parks. In the Midwest anyway. It’s a free app, no big deal really. 
    if the app works, great but the tickets I have don't show up in it which is concerning since the email says you won't be able to access the tickets in the TM app. it makes no mention about the apple wallet.  I have the tickets in my wallet, but the communication is shit. 
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • pjl44pjl44 Posts: 9,264
    CO278952 said:
    tylermoore said:
    Standard for most concerts that I’ve been to at MLB parks. In the Midwest anyway. It’s a free app, no big deal really. 
    if the app works, great but the tickets I have don't show up in it which is concerning since the email says you won't be able to access the tickets in the TM app. it makes no mention about the apple wallet.  I have the tickets in my wallet, but the communication is shit. 
    I don't think they will show up there until the 7th give or take 
  • pjl44pjl44 Posts: 9,264
    GlowGirl said:
    CO278952 said:
    GlowGirl said:
    CO278952 said:
    this link does not work for me:  https://www.mlb.com/redsox/tickets/mobile. 

    also the tickets I have in my Ticketmaster app and in my iPhone wallet do not show up in the MLB ballpark app.....  WTF
    They are just not there yet. They will show up probably after TM closes F2F. 
    I have zero confidence 
    I guess we will see. Also, I remember I had to buy Paul McCartney tickets at Camden Yards through the MLB App a few years ago and I was able to save them in my Apple Wallet before the show. Maybe that will happen with these as well. 
    I can save mine to Google Wallet from my TM account right now but I don't have the balls
  • Jimbo13Jimbo13 Posts: 27
    I have my tickets showing in my wallet from Ticketmaster.   Will they not work?   The MLB app doesnt show my tickets.   
  • 1STmammal2wearPants1STmammal2wearPants Posts: 2,938
    Jimbo13 said:
    I have my tickets showing in my wallet from Ticketmaster.   Will they not work?   The MLB app doesnt show my tickets.   
    Apparently not? Doesn't specify. Deeply poor customer communications.

    TM is a cluster. I wish PJ was able to get support in putting these a-holes in their place 30 years ago.
    2003 Mansfield III 
    2004 Boston I 
    2006 Boston I 
    2008 Bonnaroo, Hartford, Mansfield I 
    2010 Hartford 
    2013 Worcester I, Worcester II, Hartford 
    2016 Bonnaroo, Fenway I, Fenway II 
    2018 Fenway I, Fenway II 
    2021 Sea.Hear.Now
    2022 Camden
    2024 MSG I, Fenway I, Fenway II
  • CC9172CC9172 Posts: 127
    1STmammal2wearPants said:
    Jimbo13 said:
    I have my tickets showing in my wallet from Ticketmaster.   Will they not work?   The MLB app doesnt show my tickets.   
    Apparently not? Doesn't specify. Deeply poor customer communications.

    TM is a cluster. I wish PJ was able to get support in putting these a-holes in their place 30 years ago.

    It's too late for this tour but 39 states and the district of columbia have filed a lawsuit against ticketmaster and live nation for violation of the sherman act for being a monopoly.
  • cxdcxd Posts: 5
    Just type the URL in, don't click on it, www.MLB.com/redsox/tickets/mobile

    It's annoying but it is what it is. 
  • Lerxst1992Lerxst1992 Posts: 6,547
    tylermoore said:
    Standard for most concerts that I’ve been to at MLB parks. In the Midwest anyway. It’s a free app, no big deal really. 

    They are using our assets to make their money, and making us jump thru hoops. Like the $200 cost isn't enough. Its like this for everything now, and the consumer has zero protection from the whims of our corporate masters.

    In addition to temporary bloat on our phones, there will be at least one fan in front of you not knowing the moving target changing requirements for entry and will hold up the line causing delays.
  • CO278952CO278952 Posts: 1,349
    Does anyone see their tickets in the ballpark app?
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • JimmyVJimmyV Posts: 19,145
    Gotta love the Friday night news dump, too. 
    ___________________________________________

    "...I changed by not changing at all..."
  • Get_RightGet_Right Posts: 12,957
    edited August 31
    I think Glow Girl warned about this. And edit: many of the the ball parks are tied to MLB. 
    Post edited by Get_Right on
  • GlowGirlGlowGirl Posts: 10,787
    Get_Right said:
     I think Glow Girl warned about this. And edit: many of the the ball parks are tied to MLB. 
    Yes. I posted a thread about this several weeks ago to give people notice about F2F shutting down early for Fenway. I hope a lot of people saw it. 
  • pjl44pjl44 Posts: 9,264
    CO278952 said:
    Does anyone see their tickets in the ballpark app?
    No. The way it reads I assume they'll migrate over around 9/7 give or take.
  • YourDirtisMyfoodYourDirtisMyfood Posts: 4,643
    If you’re not doing fan to fan and just have tickets through TM, you’re good right?
  • DM282158DM282158 Posts: 544
    JimmyV said:
    Gotta love the Friday night news dump, too. 
    Seriously. Oldest trick in the book. 
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • pjl44pjl44 Posts: 9,264
    YourDirtisMyfood said:
    If you’re not doing fan to fan and just have tickets through TM, you’re good right?
    You'll still need to download the MLB Ballpark app to access the tickets on show day 
  • jimjam1982jimjam1982 Posts: 1,415
    edited September 1
    I fully expect to have to buy new tickets when I get there. Chances of this actually going smooth feels close to 0%

    And then there will be lawyers.
    Post edited by jimjam1982 on
  • pjl44pjl44 Posts: 9,264
    I get skittish about things like this because I see how it plays out at work. These decisions are sold and made by people with above average technical competence and don't take into account how many users will have below average or low technical competence.

    So there will be a mountain of headaches even if everything goes smoothly which it often doesn't.
  • pjl44pjl44 Posts: 9,264
    Unless there are details I'm missing or misunderstanding they have to ensure that 80,000 ticket holders understand their tickets will be available in a different app than many used to initially purchase them. And their accounts on both apps must have matching emails.
  • pjl44pjl44 Posts: 9,264
    cxd said:
    Just type the URL in, don't click on it, www.MLB.com/redsox/tickets/mobile

    It's annoying but it is what it is. 
    Bad sign when they screw up the link in the initial email 
  • CO278952CO278952 Posts: 1,349
    pjl44 said:
    CO278952 said:
    Does anyone see their tickets in the ballpark app?
    No. The way it reads I assume they'll migrate over around 9/7 give or take.
    The email provides instructions about how to load the tickets into your ballpark app (which doesn’t work for me), I didn’t read anything suggesting the tickets will all of a sudden show up there on their own after the deadline for fan to fan resale. 
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • pjl44pjl44 Posts: 9,264
    CO278952 said:
    pjl44 said:
    CO278952 said:
    Does anyone see their tickets in the ballpark app?
    No. The way it reads I assume they'll migrate over around 9/7 give or take.
    The email provides instructions about how to load the tickets into your ballpark app (which doesn’t work for me), I didn’t read anything suggesting the tickets will all of a sudden show up there on their own after the deadline for fan to fan resale. 
    The link does not provide instructions on how to do that. It's a generic landing page about accessing Red Sox tickets in the Ballpark app.

    (This is what I'm talking about.)
  • EBowieEBowie Posts: 532
    edited September 1
    Add this to my list of reasons why I don't like concerts at baseball stadiums.
    Play at venues that are designed for music only, or at worst, basketball/hockey arenas.  The Fenway/Wrigley novelty has worn off!!!
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