Commemorative Tickets

iOnlyownMymind · June 12

BF25394 said:

Progress:

I received Portland, L.A. 1, Vegas 2 and Seattle 1 today.

Still waiting on Vancouver 1 and 2, Sacramento, L.A. 2, Vegas 1 and Seattle 2.

By the way, the commemorative tickets have no bar codes, so they really could ship them as soon as you order them without any risk.

How many times have you had to bug them so far to get those?

BF25394 · June 12

iOnlyownMymind said:

BF25394 said:

Progress:

I received Portland, L.A. 1, Vegas 2 and Seattle 1 today.

Still waiting on Vancouver 1 and 2, Sacramento, L.A. 2, Vegas 1 and Seattle 2.

By the way, the commemorative tickets have no bar codes, so they really could ship them as soon as you order them without any risk.

How many times have you had to bug them so far to get those?

I sent an email on June 4. They told me on June 5 that it had been "escalated" to the event organizer (as quoted above in this thread). I followed up on June 8, but it seems like they had been shipped upon my first inquiry. They replied on June 10 and told me that the tickets for the U.S. shows were "reshipped" on June 5.

I'm assuming/hoping the other four U.S. shows will come in the next day or two. Canada appears like it will take more follow-up.

Kwieneke · June 12

Got a second set of tickets for Seattle 2. If everyone who waits a week or two needs an one, I’ll have a couple to send out

jwhjr17 · June 13

Got my Vegas night 2 tickets on Tuesday so all set now.

blairs1 · June 13

I have tickets for NYC2. Will they wait until that show concludes to send all at once? Still nothing for my Vegas shows has arrived in Canada.

BF25394 · June 13

blairs1 said:

I have tickets for NYC2. Will they wait until that show concludes to send all at once? Still nothing for my Vegas shows has arrived in Canada.

There doesn't seem to be any rhyme or reason as to how or when these tickets get delivered.

payling · June 13

Nothing received yet for both Vancouver shows, Portland, Sacto, both Seattle shows...

jedfoster · June 16

I have not received my commemorative tickets for either Vancouver N1 or Portland (both through Ten Club) nor either Seattle night (both through Ticketmaster.) Contacted both Ticketstoday and TM, who both said, "The tickets are in the mail." My experiences with commemorative tickets on previous tours were very positive, so this has been quite frustrating.

demetrios · June 17

Has anyone in Canada who went to any of the Seattle shows receive their commemorative tickets yet?

FlyBono24 · June 17

I still haven't received either one for LA1 or LA2... bullshit....

SHZA · June 17

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Poncier · June 17

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Wonder if the person you bought them from paid for the commemorative tix and they got sent to you after the transfer. That would be a score for you and a kick to the groin for the seller. And very plausible because Ticketmaster.

blairs1 · June 17

demetrios said:

Has anyone in Canada who went to any of the Seattle shows receive their commemorative tickets yet?

I’m in Canada and haven’t gotten either of my Vegas shows. I’m wondering if they’re holding them until my fall show is done?

YAKIMATSU · June 17

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Nice. Did you just get those? I'm just wondering if I still have a chance.

SHZA · June 17

YAKIMATSU said:

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Nice. Did you just get those? I'm just wondering if I still have a chance.

Friday I think

Hawkshore · June 17

Just got Vancouver on Friday, after I sent an email asking for them a couple of weeks ago

BF25394 · June 17

Hey, Sea, any chance you could bring this thread to the attention of someone in management who might be able to reach out to their contacts at Ticketmaster and inquire about what needs to be done to get Ticketmaster to fulfill its contractual obligations to the band's fans?

I am still waiting on six out of ten shows. I followed up with Ticketstoday again today.

cutz · June 17

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Nice!

I don't understand why the City and State are not on the Ticket.

Only having just the Name of the Venue, when they change name/s over the years, makes no sense to me.

SHZA · June 17

cutz said:

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Nice!

I don't understand why the City and State are not on the Ticket.

Only having just the Name of the Venue, when they change name/s over the years, makes no sense to me.

I don't think there's any real confusion about where MGM Grand or most of these arenas are. Something like Rogers could use it since there's a similar named venue in Toronto

BF25394 · June 17

SHZA said:

cutz said:

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Nice!

I don't understand why the City and State are not on the Ticket.

Only having just the Name of the Venue, when they change name/s over the years, makes no sense to me.

I don't think there's any real confusion about where MGM Grand or most of these arenas are. Something like Rogers could use it since there's a similar named venue in Toronto

And Rogers Place in Edmonton, too.

As I mentioned, I followed up today to tell them that I had received some, but not all, of the tickets I purchased. They replied asking me if my mailing address was correct. I'm not sure how they think I received the tickets that I did receive if the issue is that my mailing address is wrong. Anyway, they told me they would be happy to reship the remaining tickets. I also specifically inquired about Vancouver, which they had previously suggested there was some sort of issue with, but they didn't differentiate among the shows in their reply-- not that anyone can put much stock in their messages.

Anyway, at this point, I need to give them some time to actually reship the missing tickets, and Wednesday is a federal holiday with no mail service, so I'll wait until next Monday before following up again.

JojoRice · June 17

My Seattle 2 tickets just arrived. Still waiting on Seattle 1.

BF25394 · June 17

I know you're all hanging on these updates, so here's the latest. They replied and told me, "We have added your orders for 5/4, 5/6, 5/13, 5/16, 5/22 and 5/30 to a list of commemorative tickets that will be reshipped in several days. Please allow up to 3 weeks to receive the tickets in the mail."

Fingers crossed.

ComeToTX · June 18

If anyone ends up with an extra Sacramento stub I’d love one. I didn’t keep my receipt email and I have zero faith they show up.

Original_Shifty · June 18

My wife wanted me to thank the members of 10C for helping her break through the garbage between TicketMaster and Tickets Today to get our Van commemorative tickets. She said you folks new exactly what to do and got it done. We received the tickets yesterday.

Kudos to the team!

Zod · June 18

Original_Shifty said:

My wife wanted me to thank the members of 10C for helping her break through the garbage between TicketMaster and Tickets Today to get our Van commemorative tickets. She said you folks new exactly what to do and got it done. We received the tickets yesterday.

Kudos to the team!

How did she do it? I need to copy her process.

Original_Shifty · June 18

Zod said:

Original_Shifty said:

My wife wanted me to thank the members of 10C for helping her break through the garbage between TicketMaster and Tickets Today to get our Van commemorative tickets. She said you folks new exactly what to do and got it done. We received the tickets yesterday.

Kudos to the team!

How did she do it? I need to copy her process.

She bounced between TM and TT and finally sent an email to 10C for help, and they suggested a course of action. She tried that, got nowhere, replied back to 10C and they brought the hammer down on either TM or TT and the tix showed up a couple weeks later.

I didn't even know she was doing this until an envelope showed up from TM.

cutz · June 18

SHZA said:

cutz said:

SHZA said:

Received these for Vegas 1. Bought on fan to fan only. Don't really remember ordering these tbh

Nice!

I don't understand why the City and State are not on the Ticket.

Only having just the Name of the Venue, when they change name/s over the years, makes no sense to me.

I don't think there's any real confusion about where MGM Grand or most of these arenas are. Something like Rogers could use it since there's a similar named venue in Toronto

I guess, but I think the actual location should be on the Stub too.

demetrios · June 18

blairs1 said:

demetrios said:

Has anyone in Canada who went to any of the Seattle shows receive their commemorative tickets yet?

I’m in Canada and haven’t gotten either of my Vegas shows. I’m wondering if they’re holding them until my fall show is done?

I hope not.

jwhjr17 · June 18

Zod said:

Original_Shifty said:

My wife wanted me to thank the members of 10C for helping her break through the garbage between TicketMaster and Tickets Today to get our Van commemorative tickets. She said you folks new exactly what to do and got it done. We received the tickets yesterday.

Kudos to the team!

How did she do it? I need to copy her process.

I just responded back to the original confirmation email for the commemorative ticket purchase and that way they had the info they needed to confirm that I was due the tickets. Took a couple of weeks after they said they resent them, but I did get both pairs.

payling · June 18

Hawkshore said:

Just got Vancouver on Friday, after I sent an email asking for them a couple of weeks ago

What email address did you use?

Commemorative Tickets

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