Yeah there's some seating issues... I'm usually a couple sections from stage, always good seats. I'm more in the middle for Ft. Worth, for Austin N2 I'm section 110 towards the back.... Still holding out for N1 Austin.. All good though, happy to be there and these places aren't that huge, it'll be a good time....
Post edited by Attaway77 on
1998 Dallas (7/5) 2006 San Fran (7/15,7/16) 2009 San Fran (8/28) 2010 Bristow (5/13) NY (5/21) 2011 Alpine Valley (9/3,9/4) 2012 Missoula (9/30) 2013 Chicago (7/19) Pittsburgh (10/11) Buffalo (10/12) Baltimore (10/27) Dallas (11/15) 2014 Austin (10/12) Memphis (10/14) St. Paul (10/19) Milwaukee (10/20) Denver (10/22) 2016 Ft. Lauderdale (4/8) Miami (4/9) Hampton (4/18) Philly (4/28,4/29) NY (5/1,5/2) 2018 Seattle (8/10) Missoula (8/13) 2022 Nashville (9/16) E.V. - 2008 Berkeley (4/8) 2012 Austin (11/9,11/12) Temple of the Dog - 2016 Upper Darby
I got a good one (All Selections were GA/Res Option) 1. Chi 2 Lost 2. Chi 1 Lost 3. Noble Lost 4. St Paul 1 Lost 5. Austin 1 Lost 6. St Paul 2 Lost
7. Austin 2 WON
Let me fix this for you.
I got a good one (All Selections were GA/Res Option) 1. Chi 2 Lost -- LOST LOTTERY 2. Chi 1 Lost -- LOST LOTTERY 3. Noble Lost -- LOST LOTTERY 4. St Paul 1 Lost -- LOST LOTTERY 5. Austin 1 Lost -- LOST LOTTERY 6. St Paul 2 Lost -- LOST LOTTERY
7. Austin 2 WON -- WON LOTTERY
You have to win the lottery for the show you selected FIRST to even be in the ticket pool.
If you do win , thats when priority and seniority applies.
Been this way since 2020 tour.
Some shows are higher in demand then others, thus the reason you won seats with 7th priority.
The only way to fix this and to erase all the confusion is to make the lottery selection a separate process and send the emails to everyone win or lose. Then everyone knows if they won or lost for that show. Then those that won, priority and seniority would then apply to the seat you get.
Yeah its an extra step, but maybe Pearl Jam could convince TM to do it in the future.
Is there a source for this? It would explain a lot if that's actually been publicly stated at some point.
Go down to the how do tickets work for 10c members? It factually states tickets are randomized with consideration based on priority. Ergo, priority 1 should always trump priority 2 and so forth.
It says "To level the playing field, ticket requests are fulfilled in a randomized selection process while still considering show priority."
"Ergo, priority 1 should always trump priority 2 and so forth" definitely does not follow from that statement. In fact they leave it deliberately vague.
Consider Person A, Person B, and shows GG, OK, LY. Priorities highest to lowest:
Person A: GG, LY, OK. Person B. GG, OK, LY.
GG and LY have greater demand than supply. OK does not.
Person A gets chosen for GG, Person B does not.
Person B gets chosen for OK and LY. Person A does not.
Now, person B has gotten a ticket for OK at #3, whereas A did not get it at #2. According to your theory, that's definitely B A D. Furthermore, person B got two shows and Person A only got one!
On the other hand, Person A got their first choice, and Person B didn't. So maybe it all balances out? People will have different opinions, and those are the kinds of factors that go into trying to design a process for this scenario.
If the people designing the solution make different choices, there's a world where Person A gets GG and LY, Person B gets only OK. Now Person A has their first pick (B doesn't), and more shows than B, but B has OK even though they had a lower priority on it than Person A did. Is that Bad and Wrong and Person A should definitely have gotten that seat instead, making for a clean sweep?
I think you have some of this messed up with your example but in no way should LY hit for Person B and Person A misses. Thats not how this has ever worked or should work.
It may be true that it hasn't worked that way before. Dunno. I respect your opinion that this isn't how it should work, I also disagree. Reasonable people can have a different opinion on that. Personally, I think that since Person A already got their first choice *and* third choice, and Person B didn't, it's more than reasonable for Person B to hit LY while Person A doesn't. And I'm not saying this exact thing is happening here. I'm just trying to illustrate that different people can reasonably have different opinions about what is most "fair", and you can't please everybody, and with a matrix of three different inputs (show, priority, GA/Reserve vs. only Reserve) across thousands of people, a lot of people are going to be unhappy and think it makes no sense no matter what you do.
It's also possible that their selection process is entirely unfair and idiotic -- but I don't think we have the evidence to say that, and I think people are far underestimating how difficult a problem this is to solve when one requirement is a futile hope to have at least a veneer of "fairness" across the opinions of tens of thousands of people.
Explain to me how 8 people I know put Chicago night 2 as a first and only pick. They have not heard anything yet and others put it as a 3rd pick and won. Also the people that put it as a 3rd pick won 4 other shows.
That's me. Night two was my one and only. Nothing so far 🥺
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I signed up for both St. Paul shows. I only got the second show...so far...not sure if the I'll get an e-mail later for the first one. When I registered I had picked a section closest to the stage. I got my e-mail today and they tell me my tickets in the back of the arena furthest away from the stage. I'm confused and have a lot of questions, but I guess I should be grateful that I even got tickets??? Good Luck to everyone else! I hope you have better luck than I did.
In for both nights Ft Worth! Section 110 on 9/13, Section 116 on 9/15. Emails came around 4:30 and 5pm. First time I've ever hit the lottery and I ended up with both. Lucky or lower demand because of Austin? I'll take it either way
Mine dont give me a specific section in the email for Ft Worth. It just says Sec FLR3, Row 19
FLR3 is the section.
Dallas, TX (November 15, 2013) Chicago 1 (August 20, 2016) Chicago 2 (August 22, 2016) Ft. Worth 1 (September 13, 2023) Ft. Worth 2 (September 15, 2023)
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Got a pair for Austin 2. No word yet on Austin 1. Section 112 so I'm thinking this is on the opposite side from the stage.
Yes I will join you there! Waiting on Austin 1 which was my first priority. Seems there are some extras being awarded.
I'm holding out hope. My daughter had Austin N1 as 1st priority and nothing, but got Austin N2 as 2nd priority (Sect 216). My 2nd priority was Austin night 2 and my seats are right next to hers. Our TC# are not real close.
So, I got a 2nd pair of tix for Austin1. Is this happening to others? Just this show?
A bunch of us. So far all for Austin 1.
So what does that mean? I wonder if the refunds will happen, or you have to keep them and put them up for sale. Hmmm. Well, I am still waiting for Austin N1. Got Austin N2, but way up in the 200s.
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I got a good one (All Selections were GA/Res Option) 1. Chi 2 Lost 2. Chi 1 Lost 3. Noble Lost 4. St Paul 1 Lost 5. Austin 1 Lost 6. St Paul 2 Lost
7. Austin 2 WON
Let me fix this for you.
I got a good one (All Selections were GA/Res Option) 1. Chi 2 Lost -- LOST LOTTERY 2. Chi 1 Lost -- LOST LOTTERY 3. Noble Lost -- LOST LOTTERY 4. St Paul 1 Lost -- LOST LOTTERY 5. Austin 1 Lost -- LOST LOTTERY 6. St Paul 2 Lost -- LOST LOTTERY
7. Austin 2 WON -- WON LOTTERY
You have to win the lottery for the show you selected FIRST to even be in the ticket pool.
If you do win , thats when priority and seniority applies.
Been this way since 2020 tour.
Some shows are higher in demand then others, thus the reason you won seats with 7th priority.
The only way to fix this and to erase all the confusion is to make the lottery selection a separate process and send the emails to everyone win or lose. Then everyone knows if they won or lost for that show. Then those that won, priority and seniority would then apply to the seat you get.
Yeah its an extra step, but maybe Pearl Jam could convince TM to do it in the future.
I appreciate everyone's help on getting my head around this.....My brother in law and I both got tickets to Ft Worth. He is offering me his tickets I can take my girls....would be such a special experience.....is there anyway to do this?
Is there any way to see your "status" for requests. I got an email showing my request, but I don't see anything pending, denied, or anything on the 10c site anywhere. Thanks
KC 2010 Lincoln 2014 New York 2016 Seattle 2018 St Louis 2022
Got a pair for Austin 2. No word yet on Austin 1. Section 112 so I'm thinking this is on the opposite side from the stage.
Yes I will join you there! Waiting on Austin 1 which was my first priority. Seems there are some extras being awarded.
I'm holding out hope. My daughter had Austin N1 as 1st priority and nothing, but got Austin N2 as 2nd priority (Sect 216). My 2nd priority was Austin night 2 and my seats are right next to hers. Our TC# are not real close.
"During our processing for the September 18 show in Austin, a second order was generated for you by mistake. Refunds will be processed automatically back to the credit card on file for this second order.
Your initial order is still intact, there is no further action required. You will receive a follow email to claim your tickets.
We apologize for any confusion."
This is regarding the extra pair I was notified of for Austin 1
I know I was born and I know that I'll die. The in between is mine.
Really not complaining. just confused. My reserved seats for Austinx2 are by far the worst seats ive ever gotten. ive Always been side stage in arenas. now i'm getting back corner? 10c# 144k
It’s a joke. 25+ year members are now sitting where there’s barely a view of the stage. Every 100 level seat has a better view than back of floor.
Not saying it's right or wrong, but this has been the case at least for the last few tours.
I disagree. I am 166xxx and had great seats for last several tours. Great seats in Nashville, NY, Fort Lauderdale, Miami, and Tampa. Close to side stage and only a few rows up. Or I had pit. This tour - completely different.
I appreciate everyone's help on getting my head around this.....My brother in law and I both got tickets to Ft Worth. He is offering me his tickets I can take my girls....would be such a special experience.....is there anyway to do this?
Have him log into his TM account on one of your girls phones (assuming theyre old enough to have a smart phone)
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I appreciate everyone's help on getting my head around this.....My brother in law and I both got tickets to Ft Worth. He is offering me his tickets I can take my girls....would be such a special experience.....is there anyway to do this?
Does your brother in-law trust you enough to give you his TM account login for that night? I think there's no direct transfer to people.
10C management has fallen so, so far since the departure of Kelly Curtis
Agreed!
I'm not going to bash their management bill will add that today's lottery is yet another example where a little bit of communication from 10C would go a long way. Unfortunately, poor communication has long been the modus operandi. For example, it would take them less than five minutes to message something along the lines of "we're aware there are some issues with Austin N1 ticketing and we're looking into it." Or, "We're currently working thru priority requests and once those have all been sent out we'll move on to the next tier, beginning with second priorities." Or, "While we initially anticipated notifications would begin going out on 4/24, please sit tight as these won't start hitting your inboxes until tomorrow."
Really not complaining. just confused. My reserved seats for Austinx2 are by far the worst seats ive ever gotten. ive Always been side stage in arenas. now i'm getting back corner? 10c# 144k
It’s a joke. 25+ year members are now sitting where there’s barely a view of the stage. Every 100 level seat has a better view than back of floor.
Not saying it's right or wrong, but this has been the case at least for the last few tours.
I disagree. I am 166xxx and had great seats for last several tours. Great seats in Nashville, NY, Fort Lauderdale, Miami, and Tampa. Close to side stage and only a few rows up. Or I had pit. This tour - completely different.
I think a combo of less dates and way more seats dedicated to premium.
The sad part is they didn't do anything yesterday and now the deadline to update Verified Fan is long past.
No it isn't. Deadline for that is 5pm pacific time. 1 hour left.
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Me and a group of people I talk to regularly have combined for a 1 out of 16 success rate for RES/GA for the Noblesville show. All 12 entries as Noblesville priority #1
That's insane. We had it as #1 and #2 as well and nothing. We definitely screwed up our entries here. Fuck.
Both husband and I put Indy as #1 priority. He did GA/RES, I put in as GA/RES and also just RES (my number is better by over 200k) I still haven't heard about St Paul, and he hasn't heard about either Indy or St. Paul.
Anyone else thinking selecting “GA or reserved” equals shutout if you didn’t get GA? I’ve not heard one person say they got selected for reserved that only picked GA or reserved.
I appreciate everyone's help on getting my head around this.....My brother in law and I both got tickets to Ft Worth. He is offering me his tickets I can take my girls....would be such a special experience.....is there anyway to do this?
No
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2012 Missoula (9/30) 2013 Chicago (7/19) Pittsburgh (10/11) Buffalo (10/12) Baltimore (10/27) Dallas (11/15)
2014 Austin (10/12) Memphis (10/14) St. Paul (10/19) Milwaukee (10/20) Denver (10/22)
2016 Ft. Lauderdale (4/8) Miami (4/9) Hampton (4/18) Philly (4/28,4/29) NY (5/1,5/2) 2018 Seattle (8/10) Missoula (8/13) 2022 Nashville (9/16)
E.V. - 2008 Berkeley (4/8) 2012 Austin (11/9,11/12)
Temple of the Dog - 2016 Upper Darby
2014-Memphis
2018-Wrigley (Night 1)
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Chicago 1 (August 20, 2016)
Chicago 2 (August 22, 2016)
Ft. Worth 1 (September 13, 2023)
Ft. Worth 2 (September 15, 2023)
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6.26.11 Detroit (EdVed) | 9.23.17 Louisville (EdVed) | 9.25.21 Dana Point (EdVed) | 10.01.22 Dana Point (EdVed) | 2.6.22 Newark (EdVed)
09/22/96 - Toledo
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10/01/21 - Dana Point
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May 16, 2022 - Fresno, Save Mart Center
September 13 & 15, 2023 - FT. Worth, Dickies
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May 10, 2024 - Portland, Moda Center
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Your initial order is still intact, there is no further action required. You will receive a follow email to claim your tickets.
We apologize for any confusion."
This is regarding the extra pair I was notified of for Austin 1
2nd - Fort Worth 1 - Won Sec 109 Row 19
3rd - Austin 1 - ?
4th - Austin 2 - Won Sec 207 Row A
519XXX
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I guess the declined emails will go out last?
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