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TM F2F Payouts??

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  • DM282158DM282158 Beverly, MA Posts: 578
    Contacted Ticketmaster regarding Toronto payout. They told me they have to send checks (in Canadian dollars no less) for those who sold tickets to Canadian shows who are US residents. Checks take up to 12 weeks. Just relaying what they told me. (Had entered all pay out and account/tax info as previously prompted.)
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • ZodZod Posts: 10,742
    Yah, when I was trying to sell my Oakland spares, there wasn't even an option that worked for being Canadian.  I ended up opening a US domiciled bank account, which I can now use to deal with things that will only do business the country where the transaction occurred.  Using the US debit card number I got my Oakland $$ pretty quick after I sold.  I think it was a week or two.

    Total pain, with so many of us living close to the US/CAD border, it would be nice if TM could create an option for their portal to just post the credit to your credit card, and let the credit card deal with the FX.

    Maybe they don't do it because people cry when they don't get same amount of money back.. lol (ie don't understand how FX and spreads work).
  • GlowGirlGlowGirl New York, NY Posts: 11,409
    DM282158 said:
    Contacted Ticketmaster regarding Toronto payout. They told me they have to send checks (in Canadian dollars no less) for those who sold tickets to Canadian shows who are US residents. Checks take up to 12 weeks. Just relaying what they told me. (Had entered all pay out and account/tax info as previously prompted.)
    Thanks for the information. I think I sold 5 tickets to three different Canadian shows. Will they automatically send the check. I don’t mind waiting. Or, do I need to contact them and give them additional information. Thanks. 
  • Weston1283Weston1283 Fredericksburg, VA Posts: 4,955
    Which method of contacting them have people had success with?

    Ive had no luck with social media or email so far
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore
  • RyanRyan Posts: 1,138
    Weston1283 said:
    Which method of contacting them have people had success with?

    Ive had no luck with social media or email so far
    Open a chat with a bot through their website.  Eventually it will be referred to a live agent.  May take a few days but worked for me as a Canadian who sold tickets to Phoenix and TM ended up mailing me a USD cheque.
    2003 - June 15 Fargo
    2005 - Sept 1 George, Sept 8 Winnipeg
    2006 - May 9/10 Toronto, June 26/27 St. Paul, July 22/23 George, Oct 21/22 Mountain View
    2007 - Aug 2/5 Chicago
    2008 - June 22 Washington, June 24/25 New York
    2009 - Aug 21 Toronto, Aug 23/24 Chicago, Sept 21/22 Seattle, Oct 27/28/30/31 Philadelphia
    2010 - May 15 Hartford, May 17 Boston, Oct 23/24 Mountain View
    2011 - Sept 3/4 Alpine Valley, Sept 11/12 Toronto, Sept 17 Winnipeg, Sept 19 Saskatoon
    2012 - Sept 30 Missoula
    2013 - July 16 London, July 19 Chicago, Oct 12 Buffalo, Dec 2 Calgary, Dec 4 Vancouver, Dec 6 Seattle
    2014 - Oct 16 Detroit, Oct 19 St. Paul, Oct 20 Milwaukee
    2015 - Sept 23 (Colbert)/Sept 26, New York
    2016 - Apr 28/29 Philadelphia, May 10/12 Toronto, Aug 20/22 Chicago
  • DM282158DM282158 Beverly, MA Posts: 578
    Weston1283 said:
    Which method of contacting them have people had success with?

    Ive had no luck with social media or email so far
    In your account, on the past events or listings page (I forget which one), there’s a “contact us” tab. Took about 15-16 hours for a person to respond after going back and forth with bot. 
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • camhendycamhendy Posts: 167
    I'm Canadian and still waiting on Hamilton and Toronto
    2013: London
    2016: Ottawa
    2018: Wrigley 1 & 2
    2022: Ottawa, Hamilton, Toronto
    2023: Innings Fest (EV), Ft Worth 1 & 2, Austin 1 & 2
    2024: Seattle 1 & 2


  • LeafsJaysCubsRaptorsFanLeafsJaysCubsRaptorsFan Posts: 3,417
    Nothing for Hamilton still
  • NSLNSL Nashville, TN Posts: 295
    I sold a St. Louis so lets see how long this takes.  No deposits in the bank account yet to key in
    2004-10-06 - Asheville, NC
    2013-10-30 - Charlotte, NC
    2016-04-16 - Greenville, SC
    2016-04-20 - Raleigh, NC
    2016-04-21 - Columbia, SC
    2016-05-01 - New York, NY
    2022-09-16 - Nashville, TN
    2022-09-17 - Louisville, KY
    2023-09-10 - Noblesville, IN
    2023-09-13 - Fort Worth, TX
    2023-09-15 - Fort Worth, TX
    2024-08-26 - Noblesville, IN
  • deb1211deb1211 Posts: 1,762
    I just got a notification that my first Nashville ticket sold refund will be showing up soon.
  • LaFleurLaFleur Posts: 820
    Still waiting on Hamilton and Toronto (Canadian)...tried opening a chat, will see if gets resolved. 
    Barrie - '98
    Toronto - '96, '00, '03, '05, '06, '16, '20, '22
    Ottawa - '16, '20, '22
    Hamilton - '20, '22
  • mikesbrimikesbri Toronto Posts: 1,002
    I wonder if the Toronto/Hamilton refunds being late has something to do with the F2F lockdown.  Maybe had internal system failure.
    Barrie 98, Toronto 00, Toronto 03, Buffalo 03, Toronto 05, Hamilton 05, Kitchener 05, Toronto 06 I II, Lolla 07, Vedder Toronto I II, Toronto 09, Philly Oct 30 & 31 2009, Buffalo 2010, Cleveland 2010, Toronto I II 2011, Hamilton 2011, Ottawa 2011, London 2013, Buffalo 2013, Pittsburgh 2013, FLL 2016, Miami 2016, Tor I & II 2016, Barcelona 2018, Toronto 2022, Ottawa 2022, Quebec City 2022, Hamilton 2022
  • PJNBPJNB Posts: 13,594
    mikesbri said:
    I wonder if the Toronto/Hamilton refunds being late has something to do with the F2F lockdown.  Maybe had internal system failure.
    I was paid for a TO already. Same account is waiting for another TO payment though. Its odd for sure but this is TM! 
  • SHZASHZA St. Louis, MO USA Posts: 4,141
    Got paid for Camden lawn seats today. Nothing for Toronto or Hamilton still. Guess I'll be waiting for a check 
  • lmckenney24lmckenney24 Posts: 2,024
    I was just paid today for a Nashville ticket I sold.
  • mikesbrimikesbri Toronto Posts: 1,002
    PJNB said:
    mikesbri said:
    I wonder if the Toronto/Hamilton refunds being late has something to do with the F2F lockdown.  Maybe had internal system failure.
    I was paid for a TO already. Same account is waiting for another TO payment though. Its odd for sure but this is TM! 
    Curious, if your sold both around the date of the show?
    Barrie 98, Toronto 00, Toronto 03, Buffalo 03, Toronto 05, Hamilton 05, Kitchener 05, Toronto 06 I II, Lolla 07, Vedder Toronto I II, Toronto 09, Philly Oct 30 & 31 2009, Buffalo 2010, Cleveland 2010, Toronto I II 2011, Hamilton 2011, Ottawa 2011, London 2013, Buffalo 2013, Pittsburgh 2013, FLL 2016, Miami 2016, Tor I & II 2016, Barcelona 2018, Toronto 2022, Ottawa 2022, Quebec City 2022, Hamilton 2022
  • LeafsJaysCubsRaptorsFanLeafsJaysCubsRaptorsFan Posts: 3,417
    Nothing for Hamilton 
  • yosiyosi NYC Posts: 3,073
    edited September 2022
    SHZA said:
    Got paid for Camden lawn seats today. Nothing for Toronto or Hamilton still. Guess I'll be waiting for a check 

    Were you notified, or you checked your bank account? Still waiting on Camden. 
    you couldn't swing if you were hangin' from a palm tree in a hurricane

  • PJNBPJNB Posts: 13,594
    mikesbri said:
    PJNB said:
    mikesbri said:
    I wonder if the Toronto/Hamilton refunds being late has something to do with the F2F lockdown.  Maybe had internal system failure.
    I was paid for a TO already. Same account is waiting for another TO payment though. Its odd for sure but this is TM! 
    Curious, if your sold both around the date of the show?
    Hamilton was days and hours before the show 

    Toronto was weeks I think 
  • DEGBTIDEGBTI san diego Posts: 989
    just got paid for Nashville! Both me and my wife! 
  • GlowGirlGlowGirl New York, NY Posts: 11,409
    I only sold Canada tickets. I think a long time going back and forth with TM is in my immediate future. 
  • mcgruff10mcgruff10 New Jersey Posts: 28,713
    yosi said:
    SHZA said:
    Got paid for Camden lawn seats today. Nothing for Toronto or Hamilton still. Guess I'll be waiting for a check 

    Were you notified, or you checked your bank account? Still waiting on Camden. 
    @yosi when did you sell Camden?  I sold mine last Monday and still nothing.   
    I'll ride the wave where it takes me......
  • GibsonGibson Toronto Posts: 2,654
    One TM Toronto order help says “my bank received the money yesterday.” 
    Another TM rep for my hamilton show says that I purchased the tickets through tickets today (I assume this was 10C) and to contact them - even though you could only resell through TM F2F. 

    Does anyone have a phone number they they could talk to someone about this with? 
    1998: Barrie  2000: Toronto  2005: Kitchener, London, Hamilton, Toronto  2006: Toronto 1&2, Paris, Milan, Torino, Pistoia  2009: Calgary, Vancouver  2011: Canada  2013: London, Wrigley, Philly 1&2  2014: St. Louis, ACL 1, Detroit  2016: Lexington, Quebec, Ottawa, Toronto 1&2, Fenway 1&2, Wrigley 1&2  2017: EV - Louisville  2018: London 1&2, Milan, Padova, Rome, Prague, Krakow, Berlin, Wrigley 1&2, Fenway 1&2  2020: Toronto, Ottawa, Hamilton  2021: London 1&2  2022: Hamilton, Toronto  2023: Chicago 1&2, Noblesville  2024: Seattle 1&2, Noblesville, Wrigley 1&2

  • Glorified_NGlorified_N Posts: 57
    Gibson said:
    One TM Toronto order help says “my bank received the money yesterday.” 
    Another TM rep for my hamilton show says that I purchased the tickets through tickets today (I assume this was 10C) and to contact them - even though you could only resell through TM F2F. 

    Does anyone have a phone number they they could talk to someone about this with? 
    I was just coming on here to post the same thing! I've had the most frustrating conversation with a TM chat rep telling me that I need to contact "ticketstoday" for my payment, even though I've received all communication through ticketmaster and sold the tickets on the ticketmaster website,  and confirmed my payment and tax info with them as well! 

    So lost about what to do, but would love to receive the payment for my 307.00 tickets!
  • PJNBPJNB Posts: 13,594
    edited September 2022


    This is the last response I got. 

    I also got a response for the same account about other tickets that I sold that I need to still verify my bank account with the two deposits. The same account I already got 1 Toronto refund for so obviously that was done. 

    TM does not have a clue what they are talking about at the best of times. Ticketstoday will be a waste of time as well. Hopefully the above is true and they are doing them in batches and we get them soon. 
  • yosiyosi NYC Posts: 3,073
    mcgruff10 said:
    yosi said:
    SHZA said:
    Got paid for Camden lawn seats today. Nothing for Toronto or Hamilton still. Guess I'll be waiting for a check 

    Were you notified, or you checked your bank account? Still waiting on Camden. 
    @yosi when did you sell Camden?  I sold mine last Monday and still nothing.   
    I sold them either Monday or Tuesday, I forget exactly. 
    you couldn't swing if you were hangin' from a palm tree in a hurricane

  • bbiggsbbiggs Posts: 6,954
    Seems quite a few folks have received payments for Nashville tickets.  I have not.  Is there anyone else that has not (aside from Canadians as there seems to be a delay there)? 
  • drakeheuer14drakeheuer14 Posts: 4,513
    bbiggs said:
    Seems quite a few folks have received payments for Nashville tickets.  I have not.  Is there anyone else that has not (aside from Canadians as there seems to be a delay there)? 
    I have not either. 
    Pittsburgh 2013
    Cincinnati 2014
    Greenville 2016
    (Raleigh 2016)
    Columbia 2016
  • CO278952CO278952 Orlando, FL Posts: 1,366
    Paid today for two pairs of Nashville tix since I upgraded twice. 
    4.17.94 Paramount 9.28.96 Randall's Island 8.25.00 Jones Beach 4.28.03 Spectrum 7.5.03 Camden 7.6.03 Camden 07.08.03 MSG 07.09.03 MSG 7.12.03 Hershey 7.14.03 Holmdel 6.12.08 Tampa 10.19.13 Brooklyn 4.11.16 Tampa 5.1.16 MSG 5.2.16 MSG 8.7.16 Fenway 9.2.18 Fenway 9.4.18 Fenway 9.11.22 MSG 9.16.22 Nashville 9.18.23 Austin 9.19.23 Austin 9.3.24 MSG 9.4.24 MSG Fenway 9.15.24 Fenway 9.17.24
  • LeafsJaysCubsRaptorsFanLeafsJaysCubsRaptorsFan Posts: 3,417
    Gibson said:
    One TM Toronto order help says “my bank received the money yesterday.” 
    Another TM rep for my hamilton show says that I purchased the tickets through tickets today (I assume this was 10C) and to contact them - even though you could only resell through TM F2F. 

    Does anyone have a phone number they they could talk to someone about this with? 
    I can tell you that the whole ticketstoday thing is bs. I remember when I had issues selling my extra ga ticket for Hamilton, they told me the same. When I contacted tickets today they told me they didn’t handle it.
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