Customers need to DM MrTsurt and email Santos to advise them of the situation. The only way she’ll play ball is if they put pressure on her.
To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Noblesville, Philadelphia X2, Baltimore
Just because it's not signed and numbered = refund if you want it imo. Complete disregard for your customers. Unless there is more to it we don't know.
Customers need to DM MrTsurt and email Santos to advise them of the situation. The only way she’ll play ball is if they put pressure on her.
I don't know if she has enough prints to replace all the damaged ones, but after contacting her, I believe she will make it right to the best of her ability.
How long do you have to “wait” to file a PayPal claim? My Joel Rifkin still says “label printed” on 3/15…no movement whatsoever after that. At this point, and with the overall horrendous customer service on her part, I am not even expecting to receive it.
Unless I'm missing something there is no violence being threatened in the message she chose to share. The person is rightfully angry but the complaints all seem valid.
And has she ever acknowledged the failure to sign and number?
Unless I'm missing something there is no violence being threatened in the message she chose to share. The person is rightfully angry but the complaints all seem valid.
And has she ever acknowledged the failure to sign and number?
She said, "this past week I've been threatened violence..." Today's message from Steve Norris she posted may not be an example of that, but referring to other messages she got this past week.
I have not seen her acknowledge the failure to sign and number.
Unless I'm missing something there is no violence being threatened in the message she chose to share. The person is rightfully angry but the complaints all seem valid.
And has she ever acknowledged the failure to sign and number?
She said, "this past week I've been threatened violence..." Today's message from Steve Norris she posted may not be an example of that, but referring to other messages she got this past week.
I have not seen her acknowledge the failure to sign and number.
That's possible. I don't think Steve's message is out of line, so choosing it as an example of the things she described is a strange choice. IMO.
I have dropped off tubes before and they were not scanned along the way for god knows why. Just “label created” and “delivered”. USPS though.
if you don't put the label on in the correct direction, this will sometimes occur because the post office won't hand enter the numbers. if it doesnt scan because it is wrapped around the tube and not "flat", this would be most of the reason why.
I Know All The Rules But The Rules Do Not Know Me.
Has anybody received their Eddie Vedder commemorative tickets, or notification of them shipping? My EV show was Feb. 10, so has been a good while.
From original Ticketstoday email: "As part of your Eddie Vedder ticket request, you requested Commemorative Tickets.
This email serves as confirmation that your credit card has been successfully charged for $10.00.
What Happens Next?
Your commemorative tickets will ship after the last show for which you received tickets plays off. Commemorative tickets will be shipped to the cardholder billing address entered during checkout."
Has anybody received their Eddie Vedder commemorative tickets, or notification of them shipping? My EV show was Feb. 10, so has been a good while.
From original Ticketstoday email: "As part of your Eddie Vedder ticket request, you requested Commemorative Tickets.
This email serves as confirmation that your credit card has been successfully charged for $10.00.
What Happens Next?
Your commemorative tickets will ship after the last show for which you received tickets plays off. Commemorative tickets will be shipped to the cardholder billing address entered during checkout."
Maybe it's time for some empathy here? I get it, it sucks that posters were damaged, she made mistakes, and hopefully it gets sorted out.
Whoever selects the artists maybe should give new artists some guidelines on shipping out posters so this doesn't happen again in the future? She obviously was overwhelmed and did a really poor job here.
If people are actually threatening her, thats really uncool. Submit your PayPal claim and move on. The last 2 years should have taught us that we need to be kind to each other. It's really disturbing to see such anger over a poster.
Maybe it's time for some empathy here? I get it, it sucks that posters were damaged, she made mistakes, and hopefully it gets sorted out.
Whoever selects the artists maybe should give new artists some guidelines on shipping out posters so this doesn't happen again in the future? She obviously was overwhelmed and did a really poor job here.
If people are actually threatening her, thats really uncool. Submit your PayPal claim and move on. The last 2 years should have taught us that we need to be kind to each other. It's really disturbing to see such anger over a poster.
I’m with you Patrick. Yes she messed up and yes she is taking it poorly but show a bit of empathy folks. It’s just a poster. Agree just get your refund and move on. Threats are uncalled for.
When we love… we’re invincible.
DC '03 - Reading '04 - Philly '05 - Camden 1 '06 - DC '06 - E. Rutherford '06 - The Vic '07 - Lollapalooza '07 - DC '08 - EV DC 1 & 2 '08 (Met Ed!!) - EV Baltimore 1 & 2 '09 - EV NYC 1 '11 (Met Ed!) - Hartford '13 - GCF '15 - MSG 2 '16 - TOTD MSG '16 - Boston 1 & 2 '18 - SHN '21 - EV NYC 1 & 2 '22 - MSG '22
For anybody who has a Rifkin replacement poster on the way, were you told if these replacements would be signed and numbered, since the first batch were not? I have a replacement on the way and asked if it would be signed and numbered, but didn't get a reply to that question. So wondering if anybody else asked her.
For anybody who has a Rifkin replacement poster on the way, were you told if these replacements would be signed and numbered, since the first batch were not? I have a replacement on the way and asked if it would be signed and numbered, but didn't get a reply to that question. So wondering if anybody else asked her.
4/22/92 St. Petersburg, 8/23/92 Orlando, 3/29/94 St. Petersburg, 10/7/96 Ft. Lauderdale, 9/8/98 East Rutherford, 9/22/98 West Palm Beach, 9/23/98 West Palm Beach, 8/9/00 West Palm Beach, 8/10/00 West Palm Beach, 8/12/00 Tampa, 4/11/03 West Palm Beach, 4/13/03 Tampa, 6/2/03 Irvine, 6/3/03 Irvine, 9/28/04 Boston, 9/29/04 Boston, 9/1/05 George WA, 9/11/05 Kitchener, 9/12/05 London, 9/13/05 Hamilton, 10/03/05 Philadelphia, 5/16/06 Chicago, 5/17/06 Chicago, 6/23/06 Pittsburgh, 6/24/06 Cincinnati, 6/11/08, West Palm Beach, 6/12/08 Tampa, 6/19/08 Camden, 6/20/08 Camden, 8/23/09 Chicago, 8/24/09 Chicago, 10/27/09 Philadelphia, 10/28/09 Philadelphia, 10/30/09 Philadelphia, 10/31/09 Philadelphia, 5/18/10 New Jersey, 5/20/10 New York, 5/21/10 New York, 9/3/11 East Troy, 9/4/11 East Troy, 9/11/11 Toronto, 9/12/11 Toronto, 9/02/12 Philadelphia, 9/21/12 Pensacola, 7/19/13 Chicago, 10/18/13 Brooklyn, 10/19/13 Brooklyn, 11/23/13 LA, 10/24/13 LA, 11/16/13 Oklahoma City, 10/1/14 Cincinnati, 10/20/14 Milwaukee, 10/22/14 Denver, 4/8/16 Ft. Lauderdale, 4/9/16 Miami, 4/11/16 Tampa, 5/1/16 New York, 5/2/16 New York, 8/5/16 Boston, 8/7/16 Boston, 8/20/16 Chicago, 8/22/16 Chicago, 4/07/17 New York, 8/08/18 Seattle, 8/10/18 Seattle, 8/20/18 Chicago 9/02/18 Boston, 9/04/18 Boston, 9/11/22 New York, 9/16/22 Nashville, 9/22/22 Denver, 8/31/23, St. Paul, 9/2/23 St. Paul, 9/18/23 Austin, 9/19/23 Austin
Comments
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Noblesville, Philadelphia X2, Baltimore
The picture of the sender was crossed out, but clearly shows Steve Norris as the sender at the bottom.
And has she ever acknowledged the failure to sign and number?
"...I changed by not changing at all..."
She said, "this past week I've been threatened violence..." Today's message from Steve Norris she posted may not be an example of that, but referring to other messages she got this past week.
I have not seen her acknowledge the failure to sign and number.
"...I changed by not changing at all..."
if you don't put the label on in the correct direction, this will sometimes occur because the post office won't hand enter the numbers. if it doesnt scan because it is wrapped around the tube and not "flat", this would be most of the reason why.
My EV show was Feb. 10, so has been a good while.
From original Ticketstoday email:
"As part of your Eddie Vedder ticket request, you requested Commemorative Tickets.
Commemorative tickets will be shipped to the cardholder billing address entered during checkout."
Whoever selects the artists maybe should give new artists some guidelines on shipping out posters so this doesn't happen again in the future? She obviously was overwhelmed and did a really poor job here.
If people are actually threatening her, thats really uncool. Submit your PayPal claim and move on. The last 2 years should have taught us that we need to be kind to each other. It's really disturbing to see such anger over a poster.
When we love… we’re invincible.
I have a replacement on the way and asked if it would be signed and numbered, but didn't get a reply to that question.
So wondering if anybody else asked her.
Me too!
Hopefully next month.
9/02/18 Boston, 9/04/18 Boston, 9/11/22 New York, 9/16/22 Nashville, 9/22/22 Denver, 8/31/23, St. Paul, 9/2/23 St. Paul, 9/18/23 Austin, 9/19/23 Austin