Shut out once again. Ten Club, I would like an explanation

BennyLaRue

Lerxst1992 said:

BennyLaRue said:

Lerxst1992 said:

BennyLaRue said:

pawlowski1097 said:

brewdog123 said:

The sense of entitlement is strong here

Not really if the guy chose 3/4 shows all at 99% no way he falls in the 1% losing category for all 3/4. 

Just insane and something else happened. 

Who has that happened to?

Being funny? Have you read the OP?

That is not what happened to OP and I helped him realize he might have not put his 10C email in for Step 9.

Thanks for the clarification, although I don’t believe he verified one way or the other.

 Two things the club could have done to be helpful. Send a proper loss notification. Don’t  call a loss due to email mismatch a loss to high demand for a 99% show. Also, spell out that an email mismatch will result in an entire order being voided, like they did in step 2 with member names. Put the email match process in step 2 also.

He really couldn't verify at this point. No one could without screenshots taken before submitting.

Agree on the 2nd part but it's still user error, it's just made clearer that's the case.

halshakarchi

mcgruff10 said:

kst said:

I would just like to say that the funniest, most ironic thing I read in this entire thread of some smart and some not so smart posts was the person who complained about being shut out despite entering properly for Toronto, Ottawa and MONTRÉAL.

Other than that, I would like to say the person who never heard of Timmies should have all Canadian tickets revoked

Whoa whoa I m the guy who has never heard of timmies!!  To make up for my ignorance I shall try their coffee while in Quebec City and post a photo of it here as proof. 

Let me save you the trouble and tell you not to try anything at Tim Hortons. :P

16gauge

So is the consensus here that if you didn't receive a confirmation for Denver yesterday you've been shut out?

BennyLaRue

16gauge said:

So is the consensus here that if you didn't receive a confirmation for Denver yesterday you've been shut out?

No

jefft

halshakarchi said:

mcgruff10 said:

kst said:

I would just like to say that the funniest, most ironic thing I read in this entire thread of some smart and some not so smart posts was the person who complained about being shut out despite entering properly for Toronto, Ottawa and MONTRÉAL.

Other than that, I would like to say the person who never heard of Timmies should have all Canadian tickets revoked

Whoa whoa I m the guy who has never heard of timmies!!  To make up for my ignorance I shall try their coffee while in Quebec City and post a photo of it here as proof. 

Let me save you the trouble and tell you not to try anything at Tim Hortons. :P

Your not missing much.

16gauge

BennyLaRue said:

16gauge said:

So is the consensus here that if you didn't receive a confirmation for Denver yesterday you've been shut out?

No

Good!

RatherStarved

jefft said:

halshakarchi said:

mcgruff10 said:

kst said:

I would just like to say that the funniest, most ironic thing I read in this entire thread of some smart and some not so smart posts was the person who complained about being shut out despite entering properly for Toronto, Ottawa and MONTRÉAL.

Other than that, I would like to say the person who never heard of Timmies should have all Canadian tickets revoked

Whoa whoa I m the guy who has never heard of timmies!!  To make up for my ignorance I shall try their coffee while in Quebec City and post a photo of it here as proof. 

Let me save you the trouble and tell you not to try anything at Tim Hortons. :P

Your not missing much.

Well I was only kidding but I’ll be in QC and the first cup is on me if McGruff wants to give it a try! 

KC2917

16gauge said:

So is the consensus here that if you didn't receive a confirmation for Denver yesterday you've been shut out?

According to the TM rep I spoke with, no. But he also didn’t seem to know a whole lot about the process in general. 

mcgruff10

kst said:

jefft said:

halshakarchi said:

mcgruff10 said:

kst said:

I would just like to say that the funniest, most ironic thing I read in this entire thread of some smart and some not so smart posts was the person who complained about being shut out despite entering properly for Toronto, Ottawa and MONTRÉAL.

Other than that, I would like to say the person who never heard of Timmies should have all Canadian tickets revoked

Whoa whoa I m the guy who has never heard of timmies!!  To make up for my ignorance I shall try their coffee while in Quebec City and post a photo of it here as proof. 

Let me save you the trouble and tell you not to try anything at Tim Hortons. :P

Your not missing much.

Well I was only kidding but I’ll be in QC and the first cup is on me if McGruff wants to give it a try! 

So I have to try Tim Horton s and poutine

agentpinckney

PillowPants said:

Didn’t read all the comments but just heard this theory 

they picked GA first
then they picked reserved seats
then they picked best available 

obviously we don’t know but the 99% definitely doesn’t mean the same as it did in the past? 

If that's true then BA will always be Reserved if you win, because every show for GA only was less than 100 percent.

stolls589

My friend put in for LA-2, best available and did not win so it’s not just the people that requested GA

F Me In The Brain

JimmyV said:

One thing we've learned is that the number of people who completed the process correctly is less than the number of people who believed they completed the process correctly.

Yes 
Another thing is that there are a large number of people who ignore this fact.

josevolution

agentpinckney said:

PillowPants said:

Didn’t read all the comments but just heard this theory 

they picked GA first
then they picked reserved seats
then they picked best available 

obviously we don’t know but the 99% definitely doesn’t mean the same as it did in the past? 

If that's true then BA will always be Reserved, because every show for GA was less than 100 percent.

So now the band is trusting the entity that is TM with tickets allotment for members , what could possibly go wrong ughh ...

tschav

buck502000

mace1229

ecdanc said:

mace1229 said:

Bmyers said:

cannotstaylong said:

Gonzo1977 said:

cannotstaylong said:

Gonzo1977 said:

OceansJenny said:

I love people getting bent out of shape over the value of a $20/year membership. I’ve seen people spend over $20 at Starbucks.

The ticket rejection pain is real.

Again, I imagine your Starbucks membership usually gets you a Starbucks coffee..No?

10C memberships have not included guaranteed concert tickets for a long time. I honestly don't remember when they did. The issue here is not the 10C membership benefits, it's your expectations.

Again, I ask.... what does your $20.00 membership get you? Nobody has answered that question.
I can tell you this was a hell of a lot easier to answer back in the day when you got : priority seating at shows, annual (sometimes) 45"single, & a newsletter with original artwork. 
  

It gets you the opportunity to purchase tickets, annual bootleg codes, and better seating (as a result of a lower membership number) if you score reserved seating tickets.

If you've been a member for as long as you're implying, then the overall pool of 10C members has grown exponentially since you joined. The pool of people interested in getting tickets is significantly larger. In response to that reality, the band has chosen to extend the opportunity to secure tickets to as many people as possible. Hence, the lottery.

If you disagree with that direction by the band, then you should not renew your membership. It's been this way for a long time, and I doubt it's going to change.

And as our kids and kids friends grow up and listen to more PJ they will start joining the 10C and it will water down the lottery making it harder and harder for everyone to get tickets. It sucks but it is what it is.

A lottery is a lottery, do these poeple go to the Virginia Lottery office and say I bought a ticket for the mega millions and i didn't win.. I'm going cry about it on your forum. 

Shit changes, times change i remember when you didn't have to pay to get your luggage on a plane, I mean WTF is that. Rules change so we have to change, maybe you should read,  Who Moved My Cheese by Spencer Johnson.

I don’t like these lottery analogies that keep coming up. Because according to the rules everyone was basically guaranteed tickets as long as they chose reserved or BA. They do have a complaint when some are getting 5th round picks and others getting denied for priority 1 and 2. Call it a lottery or whatever you want, but that shouldn’t happen.

Now I’m in the camp where I still believe something went wrong, with either their entry or CC that caused this. But that is just a guess at this point.

According to the odds, yes (99%....). According to the rules, no. The rules say "The majority of fans who enter the Ten Club ticket request will get tickets." That could simply mean that 51% of people who submit a ticket request will get SOME tickets. That is almost certainly true.

I was referring to the drawing process as much as the odds. All priority 1s  are fulfilled before priority 2. 

If someone truly did everything right they should complain about not getting a priority 1 when others are pulling 4 and 5. But I don’t think that’s the case. I just don’t agree with the “well it’s a lottery” logic. Based off the priority rules they shouldn’t be shut out

ecdanc

mace1229 said:

ecdanc said:

mace1229 said:

Bmyers said:

cannotstaylong said:

Gonzo1977 said:

cannotstaylong said:

Gonzo1977 said:

OceansJenny said:

I love people getting bent out of shape over the value of a $20/year membership. I’ve seen people spend over $20 at Starbucks.

The ticket rejection pain is real.

Again, I imagine your Starbucks membership usually gets you a Starbucks coffee..No?

10C memberships have not included guaranteed concert tickets for a long time. I honestly don't remember when they did. The issue here is not the 10C membership benefits, it's your expectations.

Again, I ask.... what does your $20.00 membership get you? Nobody has answered that question.
I can tell you this was a hell of a lot easier to answer back in the day when you got : priority seating at shows, annual (sometimes) 45"single, & a newsletter with original artwork. 
  

It gets you the opportunity to purchase tickets, annual bootleg codes, and better seating (as a result of a lower membership number) if you score reserved seating tickets.

If you've been a member for as long as you're implying, then the overall pool of 10C members has grown exponentially since you joined. The pool of people interested in getting tickets is significantly larger. In response to that reality, the band has chosen to extend the opportunity to secure tickets to as many people as possible. Hence, the lottery.

If you disagree with that direction by the band, then you should not renew your membership. It's been this way for a long time, and I doubt it's going to change.

And as our kids and kids friends grow up and listen to more PJ they will start joining the 10C and it will water down the lottery making it harder and harder for everyone to get tickets. It sucks but it is what it is.

A lottery is a lottery, do these poeple go to the Virginia Lottery office and say I bought a ticket for the mega millions and i didn't win.. I'm going cry about it on your forum. 

Shit changes, times change i remember when you didn't have to pay to get your luggage on a plane, I mean WTF is that. Rules change so we have to change, maybe you should read,  Who Moved My Cheese by Spencer Johnson.

I don’t like these lottery analogies that keep coming up. Because according to the rules everyone was basically guaranteed tickets as long as they chose reserved or BA. They do have a complaint when some are getting 5th round picks and others getting denied for priority 1 and 2. Call it a lottery or whatever you want, but that shouldn’t happen.

Now I’m in the camp where I still believe something went wrong, with either their entry or CC that caused this. But that is just a guess at this point.

According to the odds, yes (99%....). According to the rules, no. The rules say "The majority of fans who enter the Ten Club ticket request will get tickets." That could simply mean that 51% of people who submit a ticket request will get SOME tickets. That is almost certainly true.

I was referring to the drawing process as much as the odds. All priority 1s  are fulfilled before priority 2. 

If someone truly did everything right they should complain about not getting a priority 1 when others are pulling 4 and 5. But I don’t think that’s the case. I just don’t agree with the “well it’s a lottery” logic. Based off the priority rules they shouldn’t be shut out

I don't disagree there (all other things being equal). 

nicknyr15

pawlowski1097 said:

People think this is bad wait till Baltimore and nyc snubs start rolling in!! Man it’s gonna get ugly for us on the east coast really soon.

Any word on when Balt and NYC are being drawled ? 

It shouldn’t be that bad because the odds were the only ones below 99%. People should expect or be ready  to be denied. 

LeafsJaysCubsRaptorsFan

agentpinckney said:

PillowPants said:

Didn’t read all the comments but just heard this theory 

they picked GA first
then they picked reserved seats
then they picked best available 

obviously we don’t know but the 99% definitely doesn’t mean the same as it did in the past? 

If that's true then BA will always be Reserved if you win, because every show for GA only was less than 100 percent.

I don’t believe BA will always be reserved even if ga is at less than 99%. Let’s say I choose BA and am picked first in the lottery, at this point GA tickets still exist. IMO BA selections get pooled into the GA draws. The only way that doesn’t happen is if they do separate drawing for ga and then reserved and then ba. Just my understanding. If you don’t draw ba in the pool with GA, their isn’t much point to having BA.

moses-i

As to the question of whether I have an explanation for what happened the answer is no. The Ticketmaster Ten Club support gave me a canned response about how they tried to fulfill all requests and that tickets go on sale next Friday. Ten Club has not responded to my inquiry. 

I stopped posting in this thread because I was tired of the negativity. A lot of you have been great but from the minute I posted this I got "you picked all GA it's all your fault" or "well you probably made a mistake". Now ppl are making claims of lying. The only plausible explanation is the possibility that I didn't put in my 10 club email. I am a pretty meticulous guy and I highly doubt that I would have made this oversight but I promise all of you who keep saying that I can't be sure so that must be it that if you were in my shoes you would be second guessing yourself too. It's easy to say you followed the steps to T when you got all your picks.

My last word on this is even if I fucked up with the email it doesn't explain how some ppl fucked up with other steps (some have admitted that their full name was not on one account or another yet that would go against the rule about full names needing to match) yet they had no issues as I did. So it appears that some mistakes get a pass while others don't. The Ten Club has my full name linked to my account, personally I feel that would have been sufficient to clear up any discrepancies assuming a computer didn't process the tickets (and even then it could have matched up my names on the accounts). 

I'm over the whole thing, my intent was never to suggest a mass conspiracy I was simply upset and wanted answers and to vent especially since last time I had a similar thing happen to me. And just to be clear what happened was that last time I put in Toronto reserved as my first choice and got nothing but I did get ottawa GA for my 2nd choice. I knew other ppl got Toronto and several shows that time but since I got SOMETHING I  chalked it up to bad luck. This time I waited up until midnight and got shut out while others got all four Canada shows often with lower priority picks than me. I was gutted and barely slept a wink. The odds had me convinced that I was going and my wife and I were super excited all week. Truth be told I was most upset that I got my wife's hopes up. We have a 7 month baby boy that we love very much but as many of you know its exhausting and frustrating at times with your first child-these little getaway shows are a nice way to refresh and its nice to have something to look forward to when you are stuck at home (especially with Canadian winters). I'm not looking for sympathy or trying to give you a sob story (because it definitely is not...our son is a blessing and worth all the frustration, stress and monotony of our day to day lives). And now I'm rambling. My point is that I was excited. Probably more excited for a Pearl Jam show for a long time. And my wife definitely was too. I feel like I let her down. And having ppl blame me and say I am just "butthurt" makes it worse. 

Those of you who said kind things thank you. Those of you who make jokes and essentially say this is my own fault there are many things I would like to say but I won't. 

I have hope that I get tickets through the verified fan presale (but first I have to get chosen) or through some kind soul. Otherwise I am going to have some serious FOMO.

I'm done.