Shut out once again. Ten Club, I would like an explanation

mace1229

bootlegger10 said:

For all those passing judgment on others from their holier than thou perch, you would also be curious if you put BA for a show with your 2nd priority, and lost, while someone else put that same show as BA with their 4th priority and won it.   It wasn't a f*cking credit card issue, it wasn't a f*cking name issue, it was just a flaw somewhere in the system or the communication.  It isn't the first time that technology didn't get something right and won't be the last.   It is fair to ask questions because it would be nice to fix that flaw.

I did everything right.  I won two shows yesterday and am stoked, but I'll be curious as to whether I lose out on OAK 1 with my 4th priority (reserved) and someone wins it with their 5th priority (BA).  I want to know why because the answer may impact my future lottery picks as I trusted the odds and put the show I wanted the most last because I wanted reserved for it and saw the odds were 99%.  I am happy I have won tickets and have not given up yet on OAK 1 as I received no rejection email. 

This is interesting to me because you’re one of the only Ive seen who got some and not the rest.
most sound like they were a complete shut out, or admitted to making separate requests not realizing it deleted the previous ones.

pineapplesandwaves.

A couple of things about the odds:

1) The last update was several hours before the deadline, correct?  There may have been a large number of fans who waited until the last minute to put in their requests and the odds would have dropped. Procrastinators, odds-watching, sorting things out, etc. It could have been a significant number of fans. 

2) How does BA factor into the reserved odds? Once GA is full, wouldn’t the reserved odds go down to fulfill the requests and draw names of  both reserved and the remaining BA requests? So, if you thought you were guaranteed to get reserved on your 3rd/4th/5th priority, that’s not necessarily true, just because it was at 99% at 5:00 EST?


* That’s just a take on the odds for people of the same priority or less. Fans who had higher priority (as long as it wasn’t GA) shouldn’t have missed out in favour of fans with lower priority for that same show, if we understand the system correctly. 

Noload

Just FYI - I had both the differing emails and the 1st name only shown in TM profile and just got Nashville with my 3rd choice BA. 

drakeheuer14

Noload said:

Just FYI - I had both the differing emails and the 1st name only shown in TM profile and just got Nashville with my 3rd choice BA. 

3rd choice now?! Fuck me 

Poncier

mace1229 said:

Lerxst1992 said:

moses-i said:

As to the question of whether I have an explanation for what happened the answer is no. The Ticketmaster Ten Club support gave me a canned response about how they tried to fulfill all requests and that tickets go on sale next Friday. Ten Club has not responded to my inquiry. 

I stopped posting in this thread because I was tired of the negativity. A lot of you have been great but from the minute I posted this I got "you picked all GA it's all your fault" or "well you probably made a mistake". Now ppl are making claims of lying. The only plausible explanation is the possibility that I didn't put in my 10 club email. I am a pretty meticulous guy and I highly doubt that I would have made this oversight but I promise all of you who keep saying that I can't be sure so that must be it that if you were in my shoes you would be second guessing yourself too. It's easy to say you followed the steps to T when you got all your picks.

My last word on this is even if I fucked up with the email it doesn't explain how some ppl fucked up with other steps (some have admitted that their full name was not on one account or another yet that would go against the rule about full names needing to match) yet they had no issues as I did. So it appears that some mistakes get a pass while others don't. The Ten Club has my full name linked to my account, personally I feel that would have been sufficient to clear up any discrepancies assuming a computer didn't process the tickets (and even then it could have matched up my names on the accounts). 

I'm over the whole thing, my intent was never to suggest a mass conspiracy I was simply upset and wanted answers and to vent especially since last time I had a similar thing happen to me. And just to be clear what happened was that last time I put in Toronto reserved as my first choice and got nothing but I did get ottawa GA for my 2nd choice. I knew other ppl got Toronto and several shows that time but since I got SOMETHING I  chalked it up to bad luck. This time I waited up until midnight and got shut out while others got all four Canada shows often with lower priority picks than me. I was gutted and barely slept a wink. The odds had me convinced that I was going and my wife and I were super excited all week. Truth be told I was most upset that I got my wife's hopes up. We have a 7 month baby boy that we love very much but as many of you know its exhausting and frustrating at times with your first child-these little getaway shows are a nice way to refresh and its nice to have something to look forward to when you are stuck at home (especially with Canadian winters). I'm not looking for sympathy or trying to give you a sob story (because it definitely is not...our son is a blessing and worth all the frustration, stress and monotony of our day to day lives). And now I'm rambling. My point is that I was excited. Probably more excited for a Pearl Jam show for a long time. And my wife definitely was too. I feel like I let her down. And having ppl blame me and say I am just "butthurt" makes it worse. 

Those of you who said kind things thank you. Those of you who make jokes and essentially say this is my own fault there are many things I would like to say but I won't. 

I have hope that I get tickets through the verified fan presale (but first I have to get chosen) or through some kind soul. Otherwise I am going to have some serious FOMO.

I'm done.

Thanks for the update. And you are right, the most important thing is spending time with your son. Those are precious and challenging years. 

Precious? That starts at about age 3

And ends at about 6, or the first time they say "I hate you".

Poncier

mcgruff10 said:

kst said:

jefft said:

halshakarchi said:

mcgruff10 said:

kst said:

I would just like to say that the funniest, most ironic thing I read in this entire thread of some smart and some not so smart posts was the person who complained about being shut out despite entering properly for Toronto, Ottawa and MONTRÉAL.

Other than that, I would like to say the person who never heard of Timmies should have all Canadian tickets revoked

Whoa whoa I m the guy who has never heard of timmies!!  To make up for my ignorance I shall try their coffee while in Quebec City and post a photo of it here as proof. 

Let me save you the trouble and tell you not to try anything at Tim Hortons. :P

Your not missing much.

Well I was only kidding but I’ll be in QC and the first cup is on me if McGruff wants to give it a try! 

So I have to try Tim Horton s and poutine

For the true Canadian experience, you have to mix them.

Poutine in a Timmie's coffee and chug it down at the pre-party.

jimjam1982

bootlegger10 said:

For all those passing judgment on others from their holier than thou perch, you would also be curious if you put BA for a show with your 2nd priority, and lost, while someone else put that same show as BA with their 4th priority and won it.   It wasn't a f*cking credit card issue, it wasn't a f*cking name issue, it was just a flaw somewhere in the system or the communication.  It isn't the first time that technology didn't get something right and won't be the last.   It is fair to ask questions because it would be nice to fix that flaw.

I did everything right.  I won two shows yesterday and am stoked, but I'll be curious as to whether I lose out on OAK 1 with my 4th priority (reserved) and someone wins it with their 5th priority (BA).  I want to know why because the answer may impact my future lottery picks as I trusted the odds and put the show I wanted the most last because I wanted reserved for it and saw the odds were 99%.  I am happy I have won tickets and have not given up yet on OAK 1 as I received no rejection email. 

100% this.  Happy I got one show yesterday, hopefully 2 tomorrow.  Not giving up hope on OAK 1 - no emails received and higher priority than others that won with 4/5/6.  BA selection.

Lerxst1992

pineapplesandwaves. said:

A couple of things about the odds:

1) The last update was several hours before the deadline, correct?  There may have been a large number of fans who waited until the last minute to put in their requests and the odds would have dropped. Procrastinators, odds-watching, sorting things out, etc. It could have been a significant number of fans. 

2) How does BA factor into the reserved odds? Once GA is full, wouldn’t the reserved odds go down to fulfill the requests and draw names of  both reserved and the remaining BA requests? So, if you thought you were guaranteed to get reserved on your 3rd/4th/5th priority, that’s not necessarily true, just because it was at 99% at 5:00 EST?


* That’s just a take on the odds for people of the same priority or less. Fans who had higher priority (as long as it wasn’t GA) shouldn’t have missed out in favour of fans with lower priority for that same show, if we understand the system correctly. 

These are good points. Dimi posted odds right as the apply period ended on FB and someone copied them here. But it's possible late entrants didnt get put into the odds. This could impact west coast more than the east.

I'm not sure I've read anything definitively on how BA gets into RES odds. BA should go into GA at time of entry and reclassed to RES once GA is full. In that scenario the RES odds would never have been accurately updated.

pjl44

Since it seems we have to post this every 5 pages or so:

The potential issues being reported have nothing to do with the odds. Even if a given show was really at 25% instead of 99%, it wouldn't explain someone getting in with their 4th pick and someone else losing with their 1st.

The symptom of an odds issue would be 30-40 people getting declined for a show that was at 99%.

kramer73

andrew68 said:

0-4 as well

explanation is we DID NOT WIN the lottery .....such is life 

That's about it.  Nothing is a guarantee.  

Lerxst1992

kramer73 said:

andrew68 said:

0-4 as well

explanation is we DID NOT WIN the lottery .....such is life 

That's about it.  Nothing is a guarantee.  

Except going 0 for 4 with 99% chance of success for each. But Andrew did not say if the picks were RES.

bootlegger10

His were GA.

Lerxst1992

pjl44 said:

Since it seems we have to post this every 5 pages or so:

The potential issues being reported have nothing to do with the odds. Even if a given show was really at 25% instead of 99%, it wouldn't explain someone getting in with their 4th pick and someone else losing with their 1st.

The symptom of an odds issue would be 30-40 people getting declined for a show that was at 99%.

Weren't alot of Oak fans lamenting about not getting into a 99% show?

pjl44

Lerxst1992 said:

pjl44 said:

Since it seems we have to post this every 5 pages or so:

The potential issues being reported have nothing to do with the odds. Even if a given show was really at 25% instead of 99%, it wouldn't explain someone getting in with their 4th pick and someone else losing with their 1st.

The symptom of an odds issue would be 30-40 people getting declined for a show that was at 99%.

Weren't alot of Oak fans lamenting about not getting into a 99% show?

You're looking at one variable and ignoring the other, which is people with lower priorities than them getting in. Thus, something else is going on.

mcgruff10

Poncier said:

mcgruff10 said:

kst said:

jefft said:

halshakarchi said:

mcgruff10 said:

kst said:

I would just like to say that the funniest, most ironic thing I read in this entire thread of some smart and some not so smart posts was the person who complained about being shut out despite entering properly for Toronto, Ottawa and MONTRÉAL.

Other than that, I would like to say the person who never heard of Timmies should have all Canadian tickets revoked

Whoa whoa I m the guy who has never heard of timmies!!  To make up for my ignorance I shall try their coffee while in Quebec City and post a photo of it here as proof. 

Let me save you the trouble and tell you not to try anything at Tim Hortons. :P

Your not missing much.

Well I was only kidding but I’ll be in QC and the first cup is on me if McGruff wants to give it a try! 

So I have to try Tim Horton s and poutine

For the true Canadian experience, you have to mix them.

Poutine in a Timmie's coffee and chug it down at the pre-party.

Sounds delicious. 

BennyLaRue

Lerxst1992 said:

So Moses came back and said  he highly doubts it’s email related.

Fans will go to extreme lengths defending this ticket system, even accuse those losing out of lying. Anything to protect the golden goose. But this system is not defeating the scalping problem without a cost to the consumer. They are simply replacing that one problem with other problems.

Because the simplest answer is usually the right one.

Think about it. Moses said his TM email was different and the ticket selection occurred in the TM site. Field auto-population happens a lot with browsers and on that site, it would have autoed the TM email. Or, if someone uses two emails a lot, it's easy to forget which is for what and it could be typed in incorrectly.

It's not a major fuck up, it's easy to do and just as easily could have happened to anyone. I'm not defending anything - just trying to be rational. Not a fan of major conspiracy theories without evidence, especially when everyone gets all riled up as a result.

Between here and Facebook, I've seen at least 20 cases where if you just peel back the layers a bit, the person either put in all GA or didn't follow the instructions, or resubmitted or didn't get a rejection email yet. I've yet to see one open and shut case of TM fuckery.

jdesantis1983

Lerxst1992 said:

pjl44 said:

Since it seems we have to post this every 5 pages or so:

The potential issues being reported have nothing to do with the odds. Even if a given show was really at 25% instead of 99%, it wouldn't explain someone getting in with their 4th pick and someone else losing with their 1st.

The symptom of an odds issue would be 30-40 people getting declined for a show that was at 99%.

Weren't alot of Oak fans lamenting about not getting into a 99% show?

I had 3 entries in this order: Baltimore, Denver, MSG. Put in reserved for all & ADA for MSG since I’m planning to take my buddy who’s in a wheelchair. Was feeling good about Denver at 99% but didn’t get in. Me and my wife have never been there, last shows I’ve been to were in 2016 before our 2nd son was born, our 3rd is about 8 months so we said if I got the tix we’d make a nice 3 or 4 day getaway out of it. Not stressing about Denver, will just save some money on hotel/airfare now, but really had my hopes up for Baltimore and MSG and will have to take my chances with the public on sale depending on how those drawings go. I have no clue how these drawings will turn out now. 

bootlegger10

BennyLaRue said:

Lerxst1992 said:

So Moses came back and said  he highly doubts it’s email related.

Fans will go to extreme lengths defending this ticket system, even accuse those losing out of lying. Anything to protect the golden goose. But this system is not defeating the scalping problem without a cost to the consumer. They are simply replacing that one problem with other problems.

Because the simplest answer is usually the right one.

Think about it. Moses said his TM email was different and the ticket selection occurred in the TM site. Field auto-population happens a lot with browsers and on that site, it would have autoed the TM email. Or, if someone uses two emails a lot, it's easy to forget which is for what and it could be typed in incorrectly.

It's not a major fuck up, it's easy to do and just as easily could have happened to anyone. I'm not defending anything - just trying to be rational. Not a fan of major conspiracy theories without evidence, especially when everyone gets all riled up as a result.

Between here and Facebook, I've seen at least 20 cases where if you just peel back the layers a bit, the person either put in all GA or didn't follow the instructions, or resubmitted or didn't get a rejection email yet. I've yet to see one open and shut case of TM fuckery.

You are correct that everything has an explanation.  The Big Bang Theory tells us the universe came from nothing so everything and anything can happen.

I did everything correctly.  Have the email with my last set of picks.   I’ve won two of my five picks.   I received emails for both.  Phoenix is tomorrow and NYC is later today.   I have not received any notification on Oak 1 yet.    Numerous folks in this thread are in the same boat even though people have won with lower priorities.  We’ll find out.    

Jason7192

pjl44 said:

Since it seems we have to post this every 5 pages or so:

The potential issues being reported have nothing to do with the odds. Even if a given show was really at 25% instead of 99%, it wouldn't explain someone getting in with their 4th pick and someone else losing with their 1st.

The symptom of an odds issue would be 30-40 people getting declined for a show that was at 99%.

Correct. Someone getting tix as their 4th priority while someone with their 2nd priority getting shut out is contradictory to the way 10c explains priority. If there are more seats than priority 1 entries, all priority 1 should get tix. Then they'd start filling priority 2 requests. If tix still remain after that, they'd move to priority 3, etc. Not much anyone can do about it now, but something does seem off.

BennyLaRue

bootlegger10 said:

I did everything correctly.  Have the email with my last set of picks.   I’ve won two of my five picks.   I received emails for both.  Phoenix is tomorrow and NYC is later today.   I have not received any notification on Oak 1 yet.    Numerous folks in this thread are in the same boat even though people have won with lower priorities.  We’ll find out.    

Yes, I understand that's the case. Shit should hit the fan hard if y'all get rejections. Until then though, we wait.