Record Store Day Mystery Vinyl

Sarava

cdysinge said:

Not if it was a limited item with no more available. Amazon cancels orders all the time for that reason. People expect more from 10c than they do anyone else.

Amazon isn't a good example. Everytime I've complained to them they've given me something free. The last time it was an $80ish dollar item.

PSUS2H

TroubledSoul said:

cdysinge said:

Not if it was a limited item with no more available. Amazon cancels orders all the time for that reason. People expect more from 10c than they do anyone else.

People don't pay $50 a year to be a member of Amazon

No, its $99 a year.

Mercury

Just because the stakes aren't life or death doesn't mean that the way they handle things isn't pissp

scurtis

cdysinge said:

My biggest fear is when we as a fan club show them so much hatred when they tried to do somthing cool the response will be no more of that then and we all lose. This is a band fan club that sells shit. Yes they are selling stuff and should have better customer service but how can you expect them to be ready for this when no giant online retailer like amazon could handle this load at one moment. And while a lottery sounds great people will just pine to go back to this when they miss out. Its a lose/lose for them no matter how they do it. If they go back to pop up shops everyone will bitch that only a couple markets could participate. The end of result of this will be no more cool ideas and sales.

I feel the same way. You get some, some you don't.

RoleModelsinBlood31

hrd2imgn said:

RoleModelsinBlood31 said:

hrd2imgn said:

the biggest suck of it all is I did NOT go support my local store to try for this, now I and many others, end up with nothing but wasted time. I hope the TC does everyone right, I really do

Why would you skip a once a year event where you're guaranteed something at least by going instead to stay home and try for something you KNEW was a crapshoot and that you may get nothing at all for? Don't understand this decision.

waiting in line for 5 hours to maybe get lucky enough that your store has what you want is really no better a chance than the stuff here, and I wanted the stuff here more than a Metallica cassette or 45

Fair enough then we'll have to disagree. I bet if you waited for 5 hours at your store you'd have gotten almost everything that you wanted, and also all week long people posted about how not to get your hopes up for the 10c sale. Everyone had 8 days to decide what to do, and most people realized that they could do this online while at rsd and that it was going to be a shit show no matter what. I must have read 200 posts mentioning how it was going to be a big mess. Anyhow, I'm sorry you didn't get the mystery vinyl- I promise that if I get a duplicate of something I already have, I'll pm ya to see if you need it.

Heisenberg

doctorvik said:

cdysinge said:

Not if it was a limited item with no more available. Amazon cancels orders all the time for that reason. People expect more from 10c than they do anyone else.

again notice my wording - I didnt say they would give me that item but they would make it right. If I was at walmart and in line and told I had the item, charged for it, and I could not try to get it again because the limit was one but then they didnt give me the item ... they would do something to make it right. Tc not so much

I also doubt Walmart or Amazon would issue absolutely no response at all to it's customers. I'm sure they would just leave it up to people on their message boards to defend/explain things. I don't even log on to the boards anymore. They make my head hurt. The only reason I logged on today was to find out what the hell happened to my order since 10c still hasn't told me shit. That is Grade A customer service right there.

PJ_Soul

FR181798 said:

Anyone else picture the Ten Club warehouse looking like that scene at the end of Raiders of the Lost Ark. Crates full of Benny's etc. I was sucessfull today but yeah the website just couldn't cope. We all knew it would happen so why didn't Ten Club know? I guess that's what everyone's wanting to know. As soon as I stopped refreshing and waited each page out, it was much smoother. Looking at the numbers, it definitely looks like there could be some disappointing mystery packages but just happy to get the opportunity and can't wait to see what everyone gets. eBay is going to be flooded with PJ records around July hopefully for better prices than normal. Surprised there has been no one selling their sealed mystery package

I think 10C did know. There just wasn't anything they could reasonably do about it. That's why they had the cancelation disclaimer.

PJ_Soul

Sarava said:

cdysinge said:

Not if it was a limited item with no more available. Amazon cancels orders all the time for that reason. People expect more from 10c than they do anyone else.

Amazon isn't a good example. Everytime I've complained to them they've given me something free. The last time it was an $80ish dollar item.

Really? I have had several items just cancelled by Amazon. What they do is sell items thst aren't even available in the first place. All I get is an email telling me they can't provide the item after all, sorry.

PJ_Soul

Heisenberg said:

doctorvik said:

cdysinge said:

Not if it was a limited item with no more available. Amazon cancels orders all the time for that reason. People expect more from 10c than they do anyone else.

again notice my wording - I didnt say they would give me that item but they would make it right. If I was at walmart and in line and told I had the item, charged for it, and I could not try to get it again because the limit was one but then they didnt give me the item ... they would do something to make it right. Tc not so much

I also doubt Walmart or Amazon would issue absolutely no response at all to it's customers. I'm sure they would just leave it up to people on their message boards to defend/explain things. I don't even log on to the boards anymore. They make my head hurt. The only reason I logged on today was to find out what the hell happened to my order since 10c still hasn't told me shit. That is Grade A customer service right there.

You guys are giving an awful lot.of credit to Walmart. You all must live near a much better Walmart than I do, lol.

pjtaper

With so many people accidentally ordering multiples, I think the 10C is going to refund all orders over 1 so that everyone gets the one per limit we were told... I also think they will restock the site, and the image is back up with buy buttons. Says sold out, but that could change. Keep watch fellow vinyl fans! http://pearljam.com/goods/index.php?cPath=7

kenk

Sounds like i'm screwed then as well with the blank order # and then not being able to buy another. I've been fairly lucky in the past but this one stings because of the inability to purchase one later. I assumed i was all good once i saw the cc charge. It's 100% an issue on their end. They can't say the order didn't go through if they charged out cards. but from what everyone is always complaining about here it seems they never bother to work and fix issues. they just tell everyone they are sol. i'll just go into it with no expectations next time.

Rob_V

Money drawn from cc, no email or ordernumber, STILL i couldnt buy one after that since i already had "bought" one, what a fucking joke, even politicians are more reliable than 10C

pdalowsky

I bet ten club can't wait to offer us such a cool opportunity again ... .. 57 pages!!! Mostly whining ... Yes it wasn't too smooth and yes it was a tough hour or so... But really?? The funny thing is a lot of people who tried today already have everything on offer....

At the end of the day they really can't win it seeks. They could do a lottery but some would moan that they lose out when they don't get picked and they pay a fee to enter a lottery that removes any advantage they have in scoring via any skills they have

I knew they'd get moaning today but I hadn't anticipated this level.

I'm not sure if my order processed purely because I haven't had an email but it's in my order history? Who knows, but it's cool, we all knew well in advance that a 1000 bundles we're going to create a little chaos.

It's like taking a holiday to the UK and moaning it rains when you get there ...

aurynsdad

.

morello

On my PC now(couldn't get into 'order history' from my phone & still no confirmation e-mail & nothing in my order history. It's not looking good for me. I'm keeping my fingers crossed though!

starmap3333

I totally forgot, checked at 11:30 EST and they were gone. It's cool because I woulda got Tres Mts and the toothless 10c single anyway. :0)

mcgruff10

Almost glad I was at a funeral today and didn't even attempt to buy or read all of these wonderful posts. Congrats to all the people that got through.
I m thinking tomorrow is a good day to announce a 72 show world tour.

Amongst the Ani

Sarava said:

cdysinge said:

Not if it was a limited item with no more available. Amazon cancels orders all the time for that reason. People expect more from 10c than they do anyone else.

Amazon isn't a good example. Everytime I've complained to them they've given me something free. The last time it was an $80ish dollar item.

Amazon sold a bunch of MIB singles even though it was RSD and fan club only. Do you think everyone who ordered got a gift to make it right. F no they didn't.

You pay the fan club for:

a) the chance to get fan club tickets
b) the chance to buy fan only new goodies (this is older stuff and doesn't count)
c) the chance to be with your fellow pearl jam fans online
d) the single and deep magazine

This was something different they tried. They showed it didn't work but for everyone to start saying fuck 10c will only cause things to get worse. No more mystery boxes, no more mystery vinyl, no more cool things they may try. I don't want to belong to that 10c.

mandarine65

People are missing the point here, I do'nt care about Amazon, when Ticketmaster shows are sold out, it says sold out and you cant proceed anything, actually going through the purchase and getting a confirmation on your screen "thank you We received your order", being unable to purchase on a second run "because you already got one" and ending up with nothing is complete BS/malpractice/treating your customers like S!

pjradio

pdalowsky said:

It's like taking a holiday to the UK and moaning it rains when you get there ...

hehehe