VS. AND VITALOGY 20TH ANNIVERSARY EDITIONS

Klown

Santos L. Halper wrote:

StevieG73 wrote:

To all the Canadians that bought the SDE through 10C, I spoke to a friend that works at UPS and asked her to give me a quote to send SDE (gave her the exact weight and dimensions) from Seattle, WA to New Brunswick and I have to say I'm a bit disappointed...

For $31.36 USD...7 days for delivery. I wasn't a math major in university, but...

+ $30.00 Broker Fee, Fuel Surcharge, and guaranteed Duty and VAT. Your friend forgot to mention that fact.
slh

How convenient , you will only log in to try and correct people, but not answer or try to set straight the absolute mess of your operation. Oh, I'm sure you will have your backers saying that you do a great, great job. Thankfully a lot of people see you don't, You wait until a mess calms down before you pop up. Any other business would have went down the shitter a long, long time ago if they ran their business like you lot do, you're just lucky you have a lot of people that will happily accept the poor service that you deal out.

Hub.

jmk wrote:

It's nice to hear that a lot of people in Europe who ordered the Super Deluxe the first day got lucky and didn't have to pay VAT. And a few weren't so lucky... what's strange to me is why the price was higher in Europe although it was apparently made here? And why did we pay the price in USD when it was bought from Sony International / MyPlayDirect and it was made in the EU? Anyway it's an amazing box.

Unfortunately, I'm part of them. I hate the way Sony handled the situation. :x

Anyway, I'm so happy with this box that I wouldn't say "everything's forgotten", but it's a matter of minor importance, now.

gibbits

Dude I'm just as pisssed off about the way 10Cships to Canada, but you can't say it's all Santos fault. Personally, I'd rater be hit with the duty charge at my door rather than fronting the 10C for it - simply because I like to see where all my dollars and cents are going, shipping and handling fees are notorious and packing in duty and other charges like VAT gives the club a bit of leniency to up the price without actually giving us a line by line item of the costs.

I'm no better off giving the 10C the duty than paying it myself and I can't imagine this saves me any money. 10C, next time just charge me the shipping, I can handle paying the taxes myself - since I'm giving you the tax moey to pay it for me anyways. $30 month long shipping is simply unacceptable


EDIT - or just save the money you spent on "I'm Analog" shirts and subsidize the shipping system!

jmk

pdalowsky wrote:

jmk wrote:

It's nice to hear that a lot of people in Europe who ordered the Super Deluxe the first day got lucky and didn't have to pay VAT. And a few weren't so lucky... what's strange to me is why the price was higher in Europe although it was apparently made here? And why did we pay the price in USD when it was bought from Sony International / MyPlayDirect and it was made in the EU? Anyway it's an amazing box.

I paid the price in £, and it seems it cost more because of the ludicrous tax we get shafted for in the Uk

No doubt about it, the box is well worth the cost charged for the product

Well I paid in Euros but the price was based on the USD price and then converted to EUR. It's a bit strange that they take the price in US add a bit to that and after that they add the VAT... Can't help it. Maybe it's the wage difference in the US and Euro-zone that made the price difference but this doesn't go too well together with the fact that Europeans pay in USD (that's converted by the exchange rate of the day the product is shipped) although it's made and shipped from the EU... That said I also think it's totally worth as I bought it... Should've ordered first day though...

StevieG73

gibbits wrote:

Dude I'm just as pisssed off about the way 10Cships to Canada, but you can't say it's all Santos fault. Personally, I'd rater be hit with the duty charge at my door rather than fronting the 10C for it - simply because I like to see where all my dollars and cents are going, shipping and handling fees are notorious and packing in duty and other charges like VAT gives the club a bit of leniency to up the price without actually giving us a line by line item of the costs.

I'm no better off giving the 10C the duty than paying it myself and I can't imagine this saves me any money. 10C, next time just charge me the shipping, I can handle paying the taxes myself - since I'm giving you the tax moey to pay it for me anyways. $30 month long shipping is simply unacceptable


EDIT - or just save the money you spent on "I'm Analog" shirts and subsidize the shipping system!

As much as I hate saying this, the 10C is to blame. Having said that, I'm not saying they're not doing everything in their power to please the masses. Having a 90+ page thread of people complaining can't be an easy pill to swallow. What I am saying is that someone at the 10C needs to be held accountable for managing people's expectations. When I pre-ordered the SDE, I did find the shipping was a bit high...but I also expected that because of this higher shipping rate I would receive it at least close to the release date....not 4 to 8 weeks later. If it was disclosed at the time of sale...great! I know what to expect.
Time to move this operation out of the garage and run it like a real business.

gibbits

Well I will agree that even with what Santos said of that estimate not including tax and VAT, does he really think it is reasonable to charge so much for shipping without supplying tracking numbers?

StevieG73

gibbits wrote:

Well I will agree that even with what Santos said of that estimate not including tax and VAT, does he really think it is reasonable to charge so much for shipping without supplying tracking numbers?

To add to my previous point, shipping cost, taxes, VAT....none of that matters now. The cost is going to be what the cost is going to be. The 10C failed to disclose this stuff when you decided to pay $150 USD for the item. Give the people a detailed breakdown of the cost of buying the item...then let the person decide if they want to hit the 'BUY' button.

bone

Santos L. Halper wrote:

StevieG73 wrote:

To all the Canadians that bought the SDE through 10C, I spoke to a friend that works at UPS and asked her to give me a quote to send SDE (gave her the exact weight and dimensions) from Seattle, WA to New Brunswick and I have to say I'm a bit disappointed...

For $31.36 USD...7 days for delivery. I wasn't a math major in university, but...

+ $30.00 Broker Fee, Fuel Surcharge, and guaranteed Duty and VAT. Your friend forgot to mention that fact.
slh

Sorry, but Canada doesn't have VAT. Nitpicking... I know, but just saying.

I understand this must be frustrating to hear, but us Canadians are a little disappointed that this is taking forever. Especially now that virutally the rest of the world is now receiving it and it's at least 3 more weeks before we see it. As mentioned before, I got a 5 lb. - 13 CD box set through Pop Market (MyPlay) shipped by UPS for around $8.00 shipping and it arrived in 1 business day, no broker fee, no VAT, no extras period. So we're having a little difficulty understanding why the delays.

theserialthrilla

pdalowsky wrote:

well this is simply awesome....

love it. great job PJ. full marks

and they pictured the suede singles 'unofficial' boxset in the notebook.. :shock: :shock:

and those 2 7" vinyls are what???????

pdalowsky

I'll repeat for the last time...

all bollocks aside, this is a really nice item to own. I dont begrudge a penny. I know others have their gripes, and they will continue to flog that horse like they did over the last 98 pages of this thread, but knowing what i do now and having seen this boxset up close, I'm very happy with the purchase.

dimitrispearljam

pdalowsky wrote:

I'll repeat for the last time...

all bollocks aside, this is a really nice item to own. I dont begrudge a penny. I know others have their gripes, and they will continue to flog that horse like they did over the last 98 pages of this thread, but knowing what i do now and having seen this boxset up close, I'm very happy with the purchase.

i think this small detail Paul,that you know now,make the difference....i understand that some delay make people angry and want to know the reason of that..im not talking about the one cursing to 10c,or are mean but alot are confused and need explanation..when u have the box on your hands you forget all....(i still didnt open mine..ill do it on weekend when i have free time. ..)...and now as it seems europe ,australia,usa,s.america shipping work well,but canadians have some issues..

gibbits

Dimi,

When I have the box in the hand this definitely won't be forgotten - I'll be worried about how long No Code/Yeild will take to get here. Hopefully they at least supply tracking for that.

Mine

I received mine today as well.
There's a little issue though. The Vs record is scratched affecting the 2nd half of Daughter. It looks like WRW crossed over and the record pops when the needle passes over it. No i have to find out where and if a can get a replacement.

dimitrispearljam

gibbits wrote:

Dimi,

When I have the box in the hand this definitely won't be forgotten - I'll be worried about how long No Code/Yeild will take to get here. Hopefully they at least supply tracking for that.

my friend,i read your posts and for sure you have reasoble questions...the box is so heavy and shipping cost is normal to be expensive,,in europe all having tracking number....actually mine dont,cos i didnt get mail,tracking number...my order status says en. In Stock, ships within 1-2 business days... :roll:

Fatal

pdalowsky wrote:

I'll repeat for the last time...

all bollocks aside, this is a really nice item to own. I dont begrudge a penny. I know others have their gripes, and they will continue to flog that horse like they did over the last 98 pages of this thread, but knowing what i do now and having seen this boxset up close, I'm very happy with the purchase.

I'm sure that i will be happy with it when i finally get it too, but i think us Canadians have reason to be a bit frustrated with the process.

IMO it wouldn't have been that hard for the 10C to at least ship these to Canada a few weeks before the release date to ease some of our "pain". This day in age its kind of unreasonable to have to wait 1-2 months for a package to go from the US to Canada.

mike-sizzle

Mine just came! What a day to be home, listening right now. Completely worth the $ and the wait, the packaging on these "super deluxe" re-releases is just awesome. Great job 10C now the waiting begins for the no code/yield box set.

gibbits

Fatal wrote:

pdalowsky wrote:

I'll repeat for the last time...

all bollocks aside, this is a really nice item to own. I dont begrudge a penny. I know others have their gripes, and they will continue to flog that horse like they did over the last 98 pages of this thread, but knowing what i do now and having seen this boxset up close, I'm very happy with the purchase.

I'm sure that i will be happy with it when i finally get it too, but i think us Canadians have reason to be a bit frustrated with the process.

IMO it wouldn't have been that hard for the 10C to at least ship these to Canada a few weeks before the release date to ease some of our "pain". This day in age its kind of unreasonable to have to wait 1-2 months for a package to go from the US to Canada.

Or how about partnering with Sony Canada or better yet a Canadian chain to get it out there like they did with Europe. If 10C partnered with Futureshop (even if only through their online store) duty wouldn't be an issue and shipping wouldn't take 2 months.

BSully

Yeah!!!!
I meant to write earlier, but mine was waiting on me when I got home from work on Friday!!!

Totally worth the wait, what a great work of art this collection is. Plus it looks stunning next to the Ten super deluxe!!!

Thanks!!!!!!!!!!!!!!!!!!!!!!

Fatal

gibbits wrote:

Or how about partnering with Sony Canada or better yet a Canadian chain to get it out there like they did with Europe. If 10C partnered with Futureshop (even if only through their online store) duty wouldn't be an issue and shipping wouldn't take 2 months.

Oh i'm sure...i'm by no means an expert on this stuff, and i'm sure the people at the 10C work hard...but there has just got to be a better way to handle this kind of distribution.

kigcat

Well after the wait mine is finally in my hot grubby little paws. loving it! My girlfriend is also happy cause it's stopped my moaning haha