VS. AND VITALOGY 20TH ANNIVERSARY EDITIONS

bugga

AmishGuy91 wrote:

Pre-ordered the Super Duper but have still not received it in Dallas...

Sorry man! I got mine in Frisco, TX on Tuesday.

Hub.

dimitrispearljam wrote:

i receive this mail this morning...from sony...that the order will delay till 11th april....

guess what..i just receive my box from ups just now...... ..and no taxis extra paid..120euros + shipping,.from sweden
those guys dont know what they doing..

It proves I was really unlucky. But they could have done something concerning the VAT, that's what really upsets me. :(

Anyway. I learnt that Francoise purchased it after I told her what happened to me. And guess what? She saw that UPS was to deliver it on Monday.

I'm divided on whether to be happy about the surprise she made me or to be angry about the way Sony delt with the situation.

jmk

They are sending it in the wrong direction . http://maps.google.co.uk/maps?f=q&sourc ... 597168&z=6

The package should go to towards North East (Turku), not South-West (Koeln)!! I wonder how many airports in Europe this package will go to before arriving to my home in Turku, Finland on Monday? Maybe Malmo-Stockholm-Turku would have been a better alternative than a trip to central Europe? Will see where it's heading next...

Koeln, Germany 04/09/2011 12:22 A.M. Arrival Scan
Malmo Sturup, Sweden 04/08/2011 11:14 P.M. Departure Scan
04/08/2011 10:20 P.M. Arrival Scan
Molndal, Sweden 04/08/2011 6:55 P.M. Departure Scan
04/08/2011 5:18 P.M. Export Scan
04/08/2011 5:18 P.M. Origin Scan
Sweden 04/08/2011 4:45 A.M. Order Processed: Ready for UPS

myra

jmk wrote:

They are sending it in the wrong direction . http://maps.google.co.uk/maps?f=q&sourc ... 597168&z=6

The package should go to towards North East (Turku), not South-West (Koeln)!! I wonder how many airports in Europe this package will go to before arriving to my home in Turku, Finland on Monday? Maybe Malmo-Stockholm-Turku would have been a better alternative than a trip to central Europe? Will see where it's heading next...

Koeln, Germany 04/09/2011 12:22 A.M. Arrival Scan
Malmo Sturup, Sweden 04/08/2011 11:14 P.M. Departure Scan
04/08/2011 10:20 P.M. Arrival Scan
Molndal, Sweden 04/08/2011 6:55 P.M. Departure Scan
04/08/2011 5:18 P.M. Export Scan
04/08/2011 5:18 P.M. Origin Scan
Sweden 04/08/2011 4:45 A.M. Order Processed: Ready for UPS

Mine took the exact same route and is now in Marseille airport :-)

jmk

myra wrote:

jmk wrote:

They are sending it in the wrong direction . http://maps.google.co.uk/maps?f=q&sourc ... 597168&z=6

The package should go to towards North East (Turku), not South-West (Koeln)!! I wonder how many airports in Europe this package will go to before arriving to my home in Turku, Finland on Monday? Maybe Malmo-Stockholm-Turku would have been a better alternative than a trip to central Europe? Will see where it's heading next...

Koeln, Germany 04/09/2011 12:22 A.M. Arrival Scan
Malmo Sturup, Sweden 04/08/2011 11:14 P.M. Departure Scan
04/08/2011 10:20 P.M. Arrival Scan
Molndal, Sweden 04/08/2011 6:55 P.M. Departure Scan
04/08/2011 5:18 P.M. Export Scan
04/08/2011 5:18 P.M. Origin Scan
Sweden 04/08/2011 4:45 A.M. Order Processed: Ready for UPS

Mine took the exact same route and is now in Marseille airport :-)

Ok, maybe mine is waiting for the next flight to Turku or Helsinki
Too bad UPS doesn't do deliveries with the Express Saver on weekends if I understood the different delivery options correctly at their site.

stratmad

FINALLY!!! SDE ARRIVED!! Looks and sounds great!!

mike-mcfuckin-cready

hey everyone! been on the road for the last 3 months but, im finally back where i belong, with the freaks on the boards. missed you all but lets get down to business, how is everyone enjoying/finding the new boxset? are deliveries working out better than the loxl boxset?

Dr Emmett Brown

Hub. wrote:

dimitrispearljam wrote:

i receive this mail this morning...from sony...that the order will delay till 11th april....

guess what..i just receive my box from ups just now...... ..and no taxis extra paid..120euros + shipping,.from sweden
those guys dont know what they doing..

It proves I was really unlucky. But they could have done something concerning the VAT, that's what really upsets me. :(

Anyway. I learnt that Francoise purchased it after I told her what happened to me. And guess what? She saw that UPS was to deliver it on Monday.

I'm divided on whether to be happy about the surprise she made me or to be angry about the way Sony delt with the situation.

I still intend to complain - they're still sending me mails saying that the package is being delivered by Swedish post, yet I have a UPS tracking number...

However, their email this morning told me that there is no phone number to call, no physical address to write to, and they are unable to give me a contact email for a manager.

They are absolutely useless

mike-mcfuckin-cready

swedish post? to the uk, with ups? dude that whole situation is messed up. sorry to hear that. email 10c and see if they can help you out

bone

People get over it. So they named the wrong carrier. At least you got a tracking number and your package will be there within a couple days according to your tracking number. Many others weren't so fortunate.

jmk

Dr Emmett Brown wrote:

I still intend to complain - they're still sending me mails saying that the package is being delivered by Swedish post, yet I have a UPS tracking number...

However, their email this morning told me that there is no phone number to call, no physical address to write to, and they are unable to give me a contact email for a manager.

They are absolutely useless

Did you get the e-mail from Pearl Jam Store Customer Service <do-not-reply@myplaydirect.com> with the subject Pearl Jam Store Shipment Notification? My link to the UPS tracking system for my package was in that mail. Yours is probably also in Koeln at the moment and you'll receive it on "Monday, by the end of the day" like it says for my package on the tracking page.

BandagedHand77

Is anyone else in the UK still awaiting shipping confirmation?

My credit card has been charged (the lower first day price, fortunately) and I've had my Orpheum download link but my order is still showing as "en. Pre Order - ships on or before April 11, 2011" and I've had no shipping information.

After seeing that other European orders were beginning to arrive I was getting my hopes up for something soon!

New Foo Fighters album arrived this morning so at least I've got that to keep me going for now.

jgardz

Don't hold back man, tell us how you REALLY feel!!
Waiting sucks, I know, try ordering stuff to Canada man.

stratmad

** Relax - this is not a complaint**

I didn't seem to get the backing sheet that comes with the box, the one on the outside, with the picture of Ed (?) in the Halloween mask.

Did anyone who just received the boxes from Sony get / didn't get this?

insert this

ET45177 wrote:

** Relax - this is not a complaint**

I didn't seem to get the backing sheet that comes with the box, the one on the outside, with the picture of Ed (?) in the Halloween mask.

Did anyone who just received the boxes from Sony get / didn't get this?

Was is separate to the box? I just got the sealed box set thats it

Shakescky

i am pretty sure the backing sheets that lists the set's contents are stickied with removable adhesive to the back of the box and shrink-wrapped. it might be possible that your set just managed to not have one included.

dimitrispearljam

the good part of your post is that you dont post alot...

rafie

Dimi, your post made me laugh out loud!

stratmad

Shakescky wrote:

i am pretty sure the backing sheets that lists the set's contents are stickied with removable adhesive to the back of the box and shrink-wrapped. it might be possible that your set just managed to not have one included.

Shakescky - that's what I am thinking also as I did get this sheet with the Ten SDE but then that came direct from the 10C not Sony. Not losing any sleep over this either way. The rest of the SDE is fantastic though, IMHO.

What I have learnt from this whole experience and what I would humbly suggest to 10C for future SDE releases (I hasten to add this is taking a couple of cues from Radiohead):

1) When people place their orders, send out a link for all of the music as MP3 or FLAC files and maybe the digital versions of some/all of the artwork. I don't see this as a real issue for all of the rerelease stuff still to come as let's face it, all of this music has been readily available for a while and most people who order will have the original versions, so it may only be a couple of the extra tracks or a couple of photos that gets leaked early. No big deal I'd say.

2) Send out the physical boxes at the pre-determined release date. I realise even if they did the above but the boxes were still late people would still complain but at the very least you'd feel like you you've got something in hand in the meantime.

3) To make it more enticing and to appease people in case things come late, perhaps send an extra live show or 2 out as MP3s or FLAC upon order, something that *won't* physically come in the box. There's never any shortage of interest for stuff from The Vault. By doing this it may entice more people to order upfront and in return it also gives them something to hang on to that's unique and not in the box, while they wait for the box.

Just my 2 cents worth.

groovyf

BandagedHand77 wrote:

Is anyone else in the UK still awaiting shipping confirmation?

My credit card has been charged (the lower first day price, fortunately) and I've had my Orpheum download link but my order is still showing as "en. Pre Order - ships on or before April 11, 2011" and I've had no shipping information.

Same for me... nothing as yet regarding shipping confirmation