VS. AND VITALOGY 20TH ANNIVERSARY EDITIONS

Hub.

jmk wrote:

Good luck and let's hope for a refund for you.

Thanks a lot.

dimitrispearljam wrote:

or send u a signed copy from Silvia

Fatal

randallanddarcy wrote:

I pre-ordered this only last week-after they extended the release date until April 11th. Guess what arrived at my apartment yesterday, on April 11th? The Super Deluxe. I couldn't believe it. That was quick!

Lucky you! I ordered mine on Feb 2nd, paid $37.50 in shipping and i still haven't received it.

rafie

It looks like Sony have no clue what they are doing, so if any one accidentally gets 2 boxes for the price of one, feel free to let me know

dimitrispearljam

rafie wrote:

It looks like Sony have no clue what they are doing, so if any one accidentally gets 2 boxes for the price of one, feel free to let me know

if that happens ill feel free to give it for free in the forum

Leezestarr313

Whoa, I'm so excited - I just ordered the Superdeluxe box! Biggest birthday pressie ever :shock:

Does anyone know how long will it take till it arrives in Germany?

dimitrispearljam

Leeze wrote:

Whoa, I'm so excited - I just ordered the Superdeluxe box! Biggest birthday pressie ever :shock:

Does anyone know how long will it take till it arrives in Germany?

:thumbup:

tdlftdaporch

It's funny. The day I email TenClub for tracking, my wife tells me I got the package. YES!!!!
So San Diego has the box now


5PM can't come soon enough

StevieG73

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

vanrixel

Hub. wrote:

To those who live in the US: where was the box made?

Because I've just seen, in my LP's and CD's this:

Made in the E.U.

That would mean 10C never sent them to Sony. The European releases weren't obviously late for this reason. :?

I would like to know that too.
I think US and EU versions are different.

Looking at PJCollectors.com:
http://www.pjcollectors.com/detail.asp?id=1944

My EU version did not have that content sheet on the back.

jgardz

Any ideas when it'll start being delivered in Canada? And another set of charges is really BS. 10c should know better by now.

Hub.

vanrixel wrote:

My EU version did not have that content sheet on the back.

Yeah! I saw that too. :(

myra

dimitrispearljam wrote:

Dear Pearl Jam Fan,

This is regarding the price of your Pearl Jam VS/Vitalogy Collector’s Edition Box Set.

We noticed that when you placed your order your total price did not include VAT.

This was an error on our part and we wanted to assure that we will honor that initial low price, and that we will not charge you the higher price, that includes VAT and that is now advertised at our online store.

If you receive an email saying that your credit card was declined and that your order was canceled, and should you wish to place a new order, please contact customer service. Our agents will help you place a new order at the initial price.

(Please do not email us any credit card information. Our agents will tell you how to place your new order)

Thanks again for your order,

We hope you will enjoy your copy of the VS/Vitalogy Collector’s Edition Box Set.

Sincerely!
Your MyPlay Direct Team

they really dont know whats going on...i receive it already.....i pay with paypal..if they want to charge me they cant..if they cancel my order,and get my money back,i took it for free??wtf this is crazy...

Just received this e-mail less than a minute ago...
Thanks MyPlayDirect for taking the time to answer the question I was asking two months ago, although I received 'TheBigBox' two days ago (and you charged my CC the day AFTER I received it ... I take it as mark of trust ).

bone

StevieG73 wrote:

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

Hilarious after Santos came on here to kick dirt in our faces when we were wishing they would have used UPS so the delivery would have been reasonable. He was fast to say that UPS would charge us $30 for brokerage (which they don't on anything shipped by Pop Market/MyPlay/Sony), yet we're going to get charged $27 anyways. I'm so happy to save $3 at the price of waiting an additional 6 weeks. Completely moronic.

bone

Santos L. Halper wrote:

StevieG73 wrote:

To all the Canadians that bought the SDE through 10C, I spoke to a friend that works at UPS and asked her to give me a quote to send SDE (gave her the exact weight and dimensions) from Seattle, WA to New Brunswick and I have to say I'm a bit disappointed...

For $31.36 USD...7 days for delivery. I wasn't a math major in university, but...

+ $30.00 Broker Fee, Fuel Surcharge, and guaranteed Duty and VAT. Your friend forgot to mention that fact.
slh

Repeated in light of recent developments!!

At this point, I don't even want to complain any more. I'll just laugh at how this all went down and hope for better with the No Code/Yield SDX if it happens.

StevieG73

bone wrote:

StevieG73 wrote:

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

Hilarious after Santos came on here to kick dirt in our faces when we were wishing they would have used UPS so the delivery would have been reasonable. He was fast to say that UPS would charge us $30 for brokerage (which they don't on anything shipped by Pop Market/MyPlay/Sony), yet we're going to get charged $27 anyways. I'm so happy to save $3 at the price of waiting an additional 6 weeks. Completely moronic.

I would suspect that going with DHL was something new that they were trying and backfired drastically...I would be surprised if they don't learn from their mistakes. Otherwise, unless what they're selling is exclusive to the site...I don't think sales will break any records.

Zod

StevieG73 wrote:

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

Umm that seems pretty normal for US packages. Usually anything imported from the US is charged brokerage plus the tax of your province. I think Canada Post usually charged $5 plus gst/pst/hst. So that charge looks like it's $7.50 for brokerage (which is pretty reasonable) and 19.50 for tax. Which on $150 is 13% which would seem to be a pretty common rate for HST? Seems to me this is standard importing from the US rates?

That being said, Canada Post is way underemployed so alot of the time, imported packages aren't charge when they're suppose to (I always order from the US, they might hit maybe 30% of them for tax charges).

So while paying another 45 bux sucks, the actual charge is pretty standard for things cross the border. It if were UPS , it could of been 37.50 tax plus $35+ for the brokerage.

Obviously it would be preferred to have a domestic release so we wouldn't have to import.

davet7462

I apologize in advance for asking this for fear that it may have been answered in the preceding 103 pages. But I just got back into the country after awhile - and I'm simply wondering that if I were to order the Deluxe Boxed Set tonight - would I be eligible to receive the 6 Orpheum bonus downloads - or are those strictly for people who pre-ordered before a deadline?

TIA

bone

StevieG73 wrote:

bone wrote:

StevieG73 wrote:

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

Hilarious after Santos came on here to kick dirt in our faces when we were wishing they would have used UPS so the delivery would have been reasonable. He was fast to say that UPS would charge us $30 for brokerage (which they don't on anything shipped by Pop Market/MyPlay/Sony), yet we're going to get charged $27 anyways. I'm so happy to save $3 at the price of waiting an additional 6 weeks. Completely moronic.

I would suspect that going with DHL was something new that they were trying and backfired drastically...I would be surprised if they don't learn from their mistakes. Otherwise, unless what they're selling is exclusive to the site...I don't think sales will break any records.

If anything, maybe the lesson learned is just to give it all to Sony, that way it's someone else's problem when we start to complain, and history shows that we do. Probably too much so.

gibbits

StevieG73 wrote:

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

We can only hope this information is wrong. Santos said the reason we paid so much was to make sure we weren't shafted on duty and taxes, until it shows up I'll give the benefit of the doubt.

jgardz

gibbits wrote:

StevieG73 wrote:

To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
Estimated Delivery 04/20/2011
After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

Was anyone aware of this?

We can only hope this information is wrong. Santos said the reason we paid so much was to make sure we weren't shafted on duty and taxes, until it shows up I'll give the benefit of the doubt.

Let's hope Santos was right.....though I gotta say, it's still a sad day that it takes THIS LONG to get something to Canada...all my other 10C stuff has come fast, and without extra charges, so I must admist that this is a new situation for me when dealing with 10C, but still....the optics of this whole thing are brutal from a fan's perspective.