"$3.50 Ten Club handling Fee"?

DP13

DS114969 wrote:

Are you sure about #2? I have been to brick and mortar businesses that charge a fee for paying with a credit card. I'm also sure 10C is more aware of whats in their contract than you are.

Did you actually read my post?

#1 I said most likely.

#2 Just because a minimart says that they charge a fee for cc transactions under $5 doesn't mean that it isn't against their contract as well.

I deal with CC merchant companies all the time at work. I do not believe any of them allow a credit card surcharge.

bazzer

DP13 wrote:

#1 There is no fee to purchase other goods from your store with a credit card. It is just "acceptable" to expect a fee when purchasing tickets, which once upon a time the band fought very hard against.

They make money of all the other items in the store, so they can offset the CC costs. They (presumably) don't make any money off tickets so have to pass on the cost or absorb it themselves.

LikeAnOpeningBandForTheSun

well the only question is "what can Pearl Jam inc do to further maximize profits and cut expenditures in the future?" i think, based on today, the consumer could easily handle another 15$ hike to ticket prices at least. And $3.50 is less than a cup of coffee! we could easily tack on a few more fees. i see vastly improved fiscal earnings reports in our future! they have families now! they gotta eat!

teeman

hopethatuchoke wrote:

knowcode10 wrote:

$25 million is what they GROSSED not what they put in their pockets. You are ignoring basic concepts like "increased operating costs" and "inflation". Im not hostile just pointing out the painfully obvious. But Im done now. Make sure you guys dont renew!

OH NO! So you mean they only had $15-$20 million to split?? Poor things!

They're making 60-80% profit? Highly doubtful. In fact, flip that number to 20%, probably more realistic.[/quote]


I honestly don't care about that. It is none of my business what they make. I brought that up in response to Solar insinuating that they are going broke.[/quote]

Right...yet you started this post.

Better Dan

bazzer wrote:

DP13 wrote:

#1 There is no fee to purchase other goods from your store with a credit card. It is just "acceptable" to expect a fee when purchasing tickets, which once upon a time the band fought very hard against.

They make money of all the other items in the store, so they can offset the CC costs. They (presumably) don't make any money off tickets so have to pass on the cost or absorb it themselves.

They also charge more for shipping than the actual cost to ship the item shown on the envelope or package so the rest could be due to the CC charge.

DP13

MrSmith wrote:

well the only question is "what can Pearl Jam inc do to further maximize profits and cut expenditures in the future?" i think, based on today, the consumer could easily handle another 15$ hike to ticket prices at least. And $3.50 is less than a cup of coffee! we could easily tack on a few more fees. i see vastly improved fiscal earnings reports in our future! they have families now! they gotta eat!

Please cut this out, the "PJ Inc" argument is an ignorant one.

It is a free world and it is their right to maximize profits.

Management just made a mistake by having ticket fees instead of just raising the price of the tickets themselves.

That is all.

LikeAnOpeningBandForTheSun

DP13 wrote:

MrSmith wrote:

well the only question is "what can Pearl Jam inc do to further maximize profits and cut expenditures in the future?" i think, based on today, the consumer could easily handle another 15$ hike to ticket prices at least. And $3.50 is less than a cup of coffee! we could easily tack on a few more fees. i see vastly improved fiscal earnings reports in our future! they have families now! they gotta eat!

Please cut this out, the "PJ Inc" argument is an ignorant one.

It is a free world and it is their right to maximize profits.

Management just made a mistake by having ticket fees instead of just raising the price of the tickets themselves.

That is all.

so you dont think they are being the least bit hypocritical?

bazzer

DP13 wrote:

I deal with CC merchant companies all the time at work. I do not believe any of them allow a credit card surcharge.

I think this was true once upon a time, but is not the case any longer. Certainly, this is the case in New Zealand. The Commerce Commission ruled that not allowing the passing on of fees did not promote competition, and that it was unfair for all customers to pay (i.e. charges built into general pricing) with cash purchasers subsidising CC purchasers. I don't know what the rules are in the US. Given the original wording (handling fee) then you may well be correct.

Sidnum

It's already included in the price. At least it's not like ticketmaster and you go "oh $150, cool." And then you complete your checkout and all of a sudden you're up at $170. Plus, you're already paying between $150 - $173. You're gonna complain about $3.50? Maybe if it was like $20, I might understand. Just face it, that's how much it is. Either pay or don't go, it's simple.

DP13

Sidnum wrote:

Either pay or don't go, it's simple.

Exactly. No sweat. Often I wish there wasn't a 10c so I could just pay a scalper for front row. I don't care what the tickets cost, I am going. Trust me it isn't about the 3.50.

My problem is that fees on top of the ticket price is the exact same thing the band was fighting vigorously against years ago.

Gern Blansten

DP13 wrote:

Santos L. Halper wrote:

hopethatuchoke wrote:

What the hell is this for? Shouldn't our $20 a year cover that?

"$3.50 Ten Club handling fee, $2.00 charity donation, and a $4.50 venue fee."

They were so against service charges back in the day now and they have their own. And what do you get for it? 60 minutes of wasted refreshes, carts being emptied, error message and general disgust. Lets say they have 1000 tickets at $3.50 per that's $3500 per show for literally stuffing tickets in an envelope at Will Call. Thanks 10 Club!

It costs $3.50 for 10c to process your credit card transaction.
have a great day.
slh

#1 There is no fee to purchase other goods from your store with a credit card. It is just "acceptable" to expect a fee when purchasing tickets, which once upon a time the band fought very hard against.

#2 Every credit card merchant provider that I have come accross does not allow merchants to charge fees for accepting credit cards. So most likely this is against your contract with your vendor.

I really hope this isn't newsworthy.... sure seems like a chance for the PJ hating music media to pile on.

Just another mistake made by PJ management.

actually there is a shipping and handling fee....that covers the cc charge

WhatWouldEddieDo

hopethatuchoke wrote:

Kanye East wrote:

Are you really complaining about $3.50?

Wow!

Would you appreciate a $3.50 service charge every time you shop at Target after paying $20 to get in the door?

If Pearl Jam was playing at Target...i would!

DP13

Gern Blansten wrote:

actually there is a shipping and handling fee....that covers the cc charge

Great, but that isn't my point (but technically you have no idea what handling "covers").

It is that credit card companies do not allow there to a fee called a credit card surcharge. And Santos comes on here and calls it exactly that.

That is all I was trying to point out.

Gern Blansten

DP13 wrote:

Gern Blansten wrote:

actually there is a shipping and handling fee....that covers the cc charge

Great, but that isn't my point (but technically you have no idea what handling "covers").

It is that credit card companies do not allow there to a fee called a credit card surcharge. And Santos comes on here and calls it exactly that.

That is all I was trying to point out.

it's called a handling fee....not a credit card surcharge....that it is meant to cover the credit card fee is moot

fucking deal with it.....why should they have to pay all our fucking credit card fees for christsakes

WaveCameCrashin

Has anybody ever thought about how much $ the 10c brings in on renewals and newbies ? My # is in the 400's so does that mean that there are 400 ? something members ?

If so wouldn't that be 400,xxx x $20 ?

JohnnyUtah

88Lukin88 wrote:

hopethatuchoke wrote:

Kanye East wrote:

Are you really complaining about $3.50?

Wow!

Would you appreciate a $3.50 service charge every time you shop at Target after paying $20 to get in the door?

If Pearl Jam was playing at Target...i would!

Looks like they are as we speak:

http://twitgoo.com/ks18k

bazzer

prfctlefts wrote:

Has anybody ever thought about how much $ the 10c brings in on renewals and newbies ? My # is in the 400's so does that mean that there are 400 ? something members ?

If so wouldn't that be 400,xxx x $20 ?

Not quite. It just means that 400,000 people have been allocated member numbers at one stage or the other. That includes numbers that are lapsed, new numbers allocated, online store only numbers etc... I don't think anyone knows how many active members there are.

ME18544

DP13 wrote:

Sidnum wrote:

Either pay or don't go, it's simple.

Exactly. No sweat. Often I wish there wasn't a 10c so I could just pay a scalper for front row. I don't care what the tickets cost, I am going. Trust me it isn't about the 3.50.

My problem is that fees on top of the ticket price is the exact same thing the band was fighting vigorously against years ago.

Look back and read what you said...YEARS AGO. Like 15 years ago! Things change. I'm sure the band at that time couldn't have foreseen needing extra ticket charges.

merlin2600

dunkman wrote:

DS114969 wrote:

dunkman wrote:

are the band millionaires? do they need to make $x every tour per individual, why not make $y... couldn't the band members in this tough financial time take a 10% hit on their 'profit' per tour? are they really that hard up?

Maybe they could, but why should they ? That makes no sense. And they aren't the only ones in their organization.

why should they? what don't you understand... in the current economic climate people are losing jobs, incomes, benefits, etc and rising costs of basic general living and you think its ok for the band to RAISE prices of their tickets knowing full well that people are struggling... fuck, even Ed sent a letter to people on here because his buddy Tom Tomorrow was a victim of this global credit crisis... and you don't think that perhaps the band, who probably dont NEED the money can't take a 15% hit on their profits during this time of people struggling?

wow.

Let us all remember that Pearl Jam is not a charity organization and they're not selling us food and drinkable water. They're selling ENTERTAINMENT, a supposed LUXURY. If you can't afford it that sucks. I've missed tours before because I didn't have the cash. It happens. Don't whine on about the recession and go buying $150+ concert tickets anyway.

The band can raise prices whenever it wants, for any reason or no reason at all. They're a private company. I'm not saying I'd buy tickets at any price, but $75 a ticket is still better than most acts that can fill venues the size of the ones PJ are playing.

As for the OP, what I'd like to know is if this "handling fee" is really new. I wouldn't be surprised if the disclosure laws are new, or one of the 10C lawyers advised them to disclose the fee this time due to new case law or something.

As has been said, 10C has to get paid somehow, and the idea that the band should just eat it for their fans is absurd. They're a business selling a product at a price set by supply and demand. We all know they can do 2-3 or more shows in Boston and other places every tour and sell every seat.

I know, they used to fight against "the man." Maybe they got tired of it, maybe they decided they'd rather be rich. Who knows? If you want to stop seeing them because they're not standing by their principles then stop seeing them. I happen to think that they still put on a kick-ass show, and if they've sold out then there's nothing I can do about it. I still think it's worth the price of admission. If you don't, then do the only thing you can do: don't go.

I don't like that ticket prices have doubled (If I remember correctly Buffalo tickets in 2003 were $78 a PAIR), but what do you really want them to do? They can't fight ticketmaster, they can't play venues that don't use them (hell, even local bars here in Rochester sell through TM now), and they can't come play in your backyard.

If you don't like it, don't go. If you're really as fed up as many of you say you are, don't renew. That's the hard truth.

Gern Blansten

well said.....I paid a hell of a lot more than that to see Tom Petty and I have NO TOM PETTY CD's or anything related to him in my possession...he just puts on a good show

this is a fucking bargain....quit fucking crying and STFU