Ten Club Ticket Reserved Seat Reassignment Update

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Comments

  • Lost_And_No_Guide
    Lost_And_No_Guide Posts: 105
    would anyone have any interest in trading me their two MSP shows for my two Chicago shows? my seats aren't great, admittedly, but just gauging interest.  N1 Chicago 319, Row 8, N2 304, Row 6.
  • jerstolz
    jerstolz North. Posts: 4
    Did anyone actually successfully get their tickets after the seat reassignment email came out?? 

    I was assigned my two seats for my show, then the seat reassignment email came, and nothing in my ticketmaster account. 

    Ticketmaster can’t help bc the third party is Ticketstoday. Ticketstoday doesn’t answer a telephone and their website is trash. 

    Help? Please? 
  • dmbolp
    dmbolp ATL Posts: 1,513
    edited May 2023
    jerstolz said:
    Did anyone actually successfully get their tickets after the seat reassignment email came out?? 

    I was assigned my two seats for my show, then the seat reassignment email came, and nothing in my ticketmaster account. 

    Ticketmaster can’t help bc the third party is Ticketstoday. Ticketstoday doesn’t answer a telephone and their website is trash. 

    Help? Please? 
    I think most everyone did, you had to click on a link in the email with the new seat assignments, to accept the tickets into your TM account

    Lots of people are now relisting their tickets
  • pjalli
    pjalli Posts: 131
    Well after almost two weeks I finally heard back from the ten club and here is the response I got. As background, I am member #58xxx and was unfulfilled for first priority Austin 1 and assigned section 213 row H for my second priority, Austin 2. I asked for someone to confirm my membership status and seniority (which shows up in my account online), but clearly wasn't honored for the show. And this is the response. 

    I am soooooo disappointed. I just wanted to know if I still had my membership and seniority after all these years, but they won't even help with that. What an absolute joke.
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,598
    pjalli said:
    Well after almost two weeks I finally heard back from the ten club and here is the response I got. As background, I am member #58xxx and was unfulfilled for first priority Austin 1 and assigned section 213 row H for my second priority, Austin 2. I asked for someone to confirm my membership status and seniority (which shows up in my account online), but clearly wasn't honored for the show. And this is the response. 

    I am soooooo disappointed. I just wanted to know if I still had my membership and seniority after all these years, but they won't even help with that. What an absolute joke.

    I would write to Tim Bierman at the address below and call the number everyday. It likely won't get you the right seats, but you may finally get them to at least acknowledge the mistake. I'm sorry this happened to you. There were definite issues with the lottery this time around and clearly not all were fixed.

    Mailing Address
    TEN CLUB
    PO BOX 81429
    SEATTLE, WA 98108

    Business Contact
    (800) 724-8038

    ___________________________________________

    "...I changed by not changing at all..."
  • pjalli
    pjalli Posts: 131
    JimmyV said:
    pjalli said:
    Well after almost two weeks I finally heard back from the ten club and here is the response I got. As background, I am member #58xxx and was unfulfilled for first priority Austin 1 and assigned section 213 row H for my second priority, Austin 2. I asked for someone to confirm my membership status and seniority (which shows up in my account online), but clearly wasn't honored for the show. And this is the response. 

    I am soooooo disappointed. I just wanted to know if I still had my membership and seniority after all these years, but they won't even help with that. What an absolute joke.

    I would write to Tim Bierman at the address below and call the number everyday. It likely won't get you the right seats, but you may finally get them to at least acknowledge the mistake. I'm sorry this happened to you. There were definite issues with the lottery this time around and clearly not all were fixed.

    Mailing Address
    TEN CLUB
    PO BOX 81429
    SEATTLE, WA 98108

    Business Contact
    (800) 724-8038

    Thanks so much, I have been calling. I think I'm kind of maybe done trying at this point though...
  • EEEDEC04
    EEEDEC04 Midwest Posts: 118
    For whatever this is worth after the reseat process....my two reserved seats for Indy were switched from Sec D row W to Sec G row V. I guess I was moved closer to the middle and up one row.
  • jerstolz
    jerstolz North. Posts: 4
    dmbolp said:
    jerstolz said:
    Did anyone actually successfully get their tickets after the seat reassignment email came out?? 

    I was assigned my two seats for my show, then the seat reassignment email came, and nothing in my ticketmaster account. 

    Ticketmaster can’t help bc the third party is Ticketstoday. Ticketstoday doesn’t answer a telephone and their website is trash. 

    Help? Please? 
    I think most everyone did, you had to click on a link in the email with the new seat assignments, to accept the tickets into your TM account

    Lots of people are now relisting their tickets
    I’ll look for that - thank you. I never did get a second email with a link from them :-( Lame. 
  • Loujoe
    Loujoe Posts: 11,729
    pjalli said:
    Well after almost two weeks I finally heard back from the ten club and here is the response I got. As background, I am member #58xxx and was unfulfilled for first priority Austin 1 and assigned section 213 row H for my second priority, Austin 2. I asked for someone to confirm my membership status and seniority (which shows up in my account online), but clearly wasn't honored for the show. And this is the response. 

    I am soooooo disappointed. I just wanted to know if I still had my membership and seniority after all these years, but they won't even help with that. What an absolute joke.
    Lame and sorry.
  • hihobibo
    hihobibo Tampa, FL Posts: 1,140
    dmbolp said:
    Lots of people are now relisting their tickets
    This is probably the main reason why people are complaining about their ticket locations compared to prior tours. It has been less than a month since the lottery. The shows aren't for 4 months. But people are already getting rid of their tickets. I get that most people do not want to travel unless they get GA, but it seems too easy now for people to enter for all the shows and then repost their tickets for sale after the fact. Now, with so many more people entering the lottery without intending to actually go, ticket locations are getting further back because of those people. 
  • Loujoe
    Loujoe Posts: 11,729
    True. Someone (not me) with a number under 60,000 should have an awesome seat if they land a ticket.  Just doesn't make sense. Hope they work it out.
  • dmbolp
    dmbolp ATL Posts: 1,513
    hihobibo said:
    dmbolp said:
    Lots of people are now relisting their tickets
    This is probably the main reason why people are complaining about their ticket locations compared to prior tours. It has been less than a month since the lottery. The shows aren't for 4 months. But people are already getting rid of their tickets. I get that most people do not want to travel unless they get GA, but it seems too easy now for people to enter for all the shows and then repost their tickets for sale after the fact. Now, with so many more people entering the lottery without intending to actually go, ticket locations are getting further back because of those people. 
    And the bold is happening because 10C:

    A) Gave back a bunch of great seats so TM can sell as Premium/Platinum

    and 

    B) Aquired a ton of bad seats in the Uppers that members don't want in the first place
  • BV84003
    BV84003 Holt, MI Posts: 478
    Just throwing it out there that on previous tours of anyone getting shut out and winding up with way less than desirable seats, the consensus was that "at least you're in the building" -  just kind of...  interesting..  that it doesn't go both ways when the shoe's on the other foot. Stopping short of saying anyone's entitled, but again it's just interesting.
    2003 Clarkston MI #2 | 2004 Grand Rapids MI | 2013 London ON | 2014 Detroit MI | 2016 Toronto ON #1 | 2025 Nashville TN #2
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,598
    The seats that people received in Chicago are unlike any we have seen from 10c before. When people used to say at least you are in the building, they were talking to people who had much better seats. 
    ___________________________________________

    "...I changed by not changing at all..."
  • wiscojam
    wiscojam Appleton Posts: 343
    JimmyV said:
    The seats that people received in Chicago are unlike any we have seen from 10c before. When people used to say at least you are in the building, they were talking to people who had much better seats. 
    ding
  • pjalli
    pjalli Posts: 131
    Loujoe said:
    True. Someone (not me) with a number under 60,000 should have an awesome seat if they land a ticket.  Just doesn't make sense. Hope they work it out.
    It is not being worked out. Sigh.
  • josevolution
    josevolution Posts: 31,622
    pjalli said:
    Loujoe said:
    True. Someone (not me) with a number under 60,000 should have an awesome seat if they land a ticket.  Just doesn't make sense. Hope they work it out.
    It is not being worked out. Sigh.
    Sorry to hear! Surprised that 10C had such a vague response, back in 98 10C didn’t send me my mail order form for tickets so I missed out on getting tickets! Specially since that was the 1st year they were to play MSG I was pissed really pissed, I proceeded to hand write a letter stating my disappointment in how I was short changed but I rewrote the same letter every day for two weeks straight I didn’t make copies of it to be mailed out I hand wrote the same letter everyday and mailed it out every day, and sure enough someone from 10C responded and sent me really great seats but I couldn’t use them, because in my heist I bought tickets from a broker I gave the 10C tickets to my sister and her husband! I hope some how you can enjoy the show you do have tickets for but I do understand how you feel… 
    jesus greets me looks just like me ....
  • Zod
    Zod Posts: 10,905
    dmbolp said:
    hihobibo said:
    dmbolp said:
    Lots of people are now relisting their tickets
    This is probably the main reason why people are complaining about their ticket locations compared to prior tours. It has been less than a month since the lottery. The shows aren't for 4 months. But people are already getting rid of their tickets. I get that most people do not want to travel unless they get GA, but it seems too easy now for people to enter for all the shows and then repost their tickets for sale after the fact. Now, with so many more people entering the lottery without intending to actually go, ticket locations are getting further back because of those people. 
    And the bold is happening because 10C:

    A) Gave back a bunch of great seats so TM can sell as Premium/Platinum

    and 

    B) Aquired a ton of bad seats in the Uppers that members don't want in the first place

    yah the fan2fan sale seems to make it way to easy to acquire tickets, change your mind, and easily ditch them if you can't go or don't like the location.   It's kind of a messy side effect that makes it worse for pretty much anyone that actually intends to use their 10c tickets.
  • Spurs14
    Spurs14 Buffalo Grove, IL Posts: 330
    pjalli said:
    Loujoe said:
    True. Someone (not me) with a number under 60,000 should have an awesome seat if they land a ticket.  Just doesn't make sense. Hope they work it out.
    It is not being worked out. Sigh.
    They should take one out of the premium or band hold inventory and give it to you.
  • JeBurkhardt
    JeBurkhardt Posts: 5,324
    Spurs14 said:
    pjalli said:
    Loujoe said:
    True. Someone (not me) with a number under 60,000 should have an awesome seat if they land a ticket.  Just doesn't make sense. Hope they work it out.
    It is not being worked out. Sigh.
    They should take one out of the premium or band hold inventory and give it to you.
    Absolutely this.

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