TM F2F Payouts??

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Comments

  • mnormandie
    mnormandie Posts: 2
    edited November 2022
    After months of dealing with their bullshit about this exact issue and them putting me in a constant loop...I’ve finally did it.


    I am from US and did not have a Canadian bank account to verify. Unfortunately, it took some harsh words for this Shekinah woman to finally point me in the right direction .
    use this link..

    https://ticketmaster-us.zendesk.com/hc/en-us/requests/new?ticket_form_id=5957004019217


    just keep sending the same message about needing a check because you don’t have a Canadian bank account over and over until you get a person that will understand. Like I said, it took me months. Good luck 
    Post edited by mnormandie on
  • BB162610
    BB162610 Upstate NY Posts: 541
    Still waiting on paper checks here. 
  • SHZA
    SHZA St. Louis, MO USA Posts: 4,314
    Is there a check request form link for the US? 
  • SHZA said:
    Is there a check request form link for the US? 
    I Never found or got a US request form. After a bunch of back and forth, she finally said they will mail me a check and told me to reply to the email with just my name , address and phone number 
  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    SHZA said:
    Is there a check request form link for the US? 
    I Never found or got a US request form. After a bunch of back and forth, she finally said they will mail me a check and told me to reply to the email with just my name , address and phone number 
    That is what happened to me as well. They said I should get the check by February. I hope it actually happens.

  • mcatake
    mcatake Posts: 105
    So here we are nearly 12 weeks after the Canadian shows and no payment.  (US citizen selling CAD ticket).  I used chat again and they asked for name, address and phone number to send a check.  same thing I provided months ago.  has anyone in the US been reimbursed for Canadian sales yet?  Sure would be nice if Ten Club took some action on this.  
  • Robbert
    Robbert Rotterdam, the Netherlands Posts: 1,048
    edited November 2022
    Im from the Netherlands. Sold 2 tickets for the Toronto show. They said the only way for me to get my money is that they could send me a check. Here in the Netherlands we wont accept checks for nearly 2 years now, not their problem. Plus, i would have to get my check cash out ( is that the wright way to say it ) in 2 months. So i have to find a bank outside the Netherlands to get my money.
    Its one big joke. The whole Ticketmaster thing is one big joke. They dont help you at all to find a reasable solution.
  • mcatake
    mcatake Posts: 105
    the chat agent now told me that I will receive a check in 4-6 weeks.  6 weeks ago they told me 8-12 weeks so I guess they are on schedule!  lol  what a joke.  I don't get how a business is allowed to operate this way.  
  • MayDay10
    MayDay10 Posts: 11,852
    I wrote to them as the above shows.  I received a response asking for name and address so they can "send the check".  I provided it.  I give it about a 10% chance they follow through.
  • 100 Pacer
    100 Pacer Toronto, ON Posts: 9,321
    Received a cheque yesterday for a Nashville single. Waiting on a cheque for a Camden pair.
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X2
  • I have not received payment for Hamilton and have not received payment for Toronto.  I have contacted TM many times over the last three months and still nothing.  This is absolutely ridiculous.  I really think that filing a class action suit may be the only way to end this lunacy. 
  • Save Who
    Save Who Posts: 297
    I'm still waiting on my Hamilton reimbursement.  I think I'm on week 11 of the 12 weeks they quoted... ugh this is too painful.
  • DM282158
    DM282158 Beverly, MA Posts: 658
    Ticketmaster probably taking advantage of those high CD rates with all of our money 🤣🤣🤣

    (I know that’s not likely legal. But just saying.)
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • Has anyone from the US received funds from TM Canada yet?

    I'm still waiting.
  • jefft
    jefft Posts: 678
    Has anyone from the US received funds from TM Canada yet?

    I'm still waiting.
    You will be 12-13 weeks.  My payment from the states to Canada was 13 weeks.  It is ridiculous!
  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    Has anyone from the US received funds from TM Canada yet?

    I'm still waiting.
    Nope.

  • Weston1283
    Weston1283 Fredericksburg, VA Posts: 5,015
    Has anyone from the US received funds from TM Canada yet?

    I'm still waiting.
    Nothing
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore
  • Has anyone from the US received funds from TM Canada yet?

    I'm still waiting.
    Still waiting as well. About $1200 USD

  • Weston1283
    Weston1283 Fredericksburg, VA Posts: 5,015
    edited December 2022
    Another potential Ticketmaster lawsuit could arise - Mexico is issuing fines against them for the Bad Bunny ticketing situation

    There is already a class action suit against them from the Taylor Swift fans by a firm in Texas - I am starting to think something deeper and bigger is going on at TM, and that we will likely never see our money at this point

    Does anyone have a link to the Payment By Check request form?

    The email they sent says "click this form" however there is nothing to click, and I cannot find any form to fill out
    Post edited by Weston1283 on
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore
  • NDJeff7
    NDJeff7 Posts: 216
    I'm also waiting on payments for Ottawa and Hamilton. Bear in mind, I contacted them back in September to request the check when I heard about this. I checked back in last week, and they said the refund was "processed" in early/mid October and I was told that was when the 12 week clock started. I had assumed it was 12 weeks from the show date, but it's 12 weeks from whenever they do their magical processing.