Pearl Jam 2020 European Tour Postponed

Kearn5y · June 2020

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

JackD. · June 2020

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Froggie · June 2020

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

I'm in the same boat. I understand that if your flight is changed by more than 3.5 hours you are entitled to a refund. And in this case it has been changed by 4 hours 25 mins. I'm going to email them now and request a refund on this basis.

PJNB · June 2020

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

Kearn5y · June 2020

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Yep, Although I hope to get to the rescheduled show, it may not suit, so at this stage, I just want a refund as I dont have any other reason to fly with Swiss.

JPPJ84 · June 2020

PJNB said:

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

I got an email concerning the Budapest Zürich flight. I was hopeful for a second but it’s just been moved by 20 minutes. Might still be cancelled.

KLM cancelled my flight from Amsterdam at least. Just 5 more flights to go

PJNB · June 2020

JPPJ84 said:

PJNB said:

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

I got an email concerning the Budapest Zürich flight. I was hopeful for a second but it’s just been moved by 20 minutes. Might still be cancelled.
KLM cancelled my flight from Amsterdam at least. Just 5 more flights to go

I did not get one for the time adjustment. Odd. I am sure the news will be on this thread if there is any. Sounds like you had a lot of Euro shows you were doing this year. Hope they can all work out for you next year. Going to be tough for me.

@Froggie how are things going man! Hope all is well in Ireland.

JPPJ84 · June 2020

PJNB said:

JPPJ84 said:

PJNB said:

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

I got an email concerning the Budapest Zürich flight. I was hopeful for a second but it’s just been moved by 20 minutes. Might still be cancelled.
KLM cancelled my flight from Amsterdam at least. Just 5 more flights to go

I did not get one for the time adjustment. Odd. I am sure the news will be on this thread if there is any. Sounds like you had a lot of Euro shows you were doing this year. Hope they can all work out for you next year. Going to be tough for me.

@Froggie how are things going man! Hope all is well in Ireland.

9 for my first ever tour 😊 ☹️ Hopefully soon!!

PJNB · June 2020

JPPJ84 said:

PJNB said:

JPPJ84 said:

PJNB said:

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

I got an email concerning the Budapest Zürich flight. I was hopeful for a second but it’s just been moved by 20 minutes. Might still be cancelled.
KLM cancelled my flight from Amsterdam at least. Just 5 more flights to go

I did not get one for the time adjustment. Odd. I am sure the news will be on this thread if there is any. Sounds like you had a lot of Euro shows you were doing this year. Hope they can all work out for you next year. Going to be tough for me.

how are things going man! Hope all is well in Ireland.

9 for my first ever tour 😊 ☹️ Hopefully soon!!

Shit! It will come and the wait will be worth it!

eboweddie · June 2020

My Frankfurt flight cancelled and getting a refund. Vienna flight with different airline still on as of today

JPPJ84 · June 2020

PJNB said:

JPPJ84 said:

PJNB said:

JPPJ84 said:

PJNB said:

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

I got an email concerning the Budapest Zürich flight. I was hopeful for a second but it’s just been moved by 20 minutes. Might still be cancelled.
KLM cancelled my flight from Amsterdam at least. Just 5 more flights to go

I did not get one for the time adjustment. Odd. I am sure the news will be on this thread if there is any. Sounds like you had a lot of Euro shows you were doing this year. Hope they can all work out for you next year. Going to be tough for me.

how are things going man! Hope all is well in Ireland.

9 for my first ever tour 😊 ☹️ Hopefully soon!!

Shit! It will come and the wait will be worth it!

Fingers crossed

Kearn5y · June 2020

Froggie said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

I'm in the same boat. I understand that if your flight is changed by more than 3.5 hours you are entitled to a refund. And in this case it has been changed by 4 hours 25 mins. I'm going to email them now and request a refund on this basis.

I must have been on the earlier flight, as the difference is over 7hrs for me. Let us know how you get on.

drfox · June 2020

I wish they would give us a bit of info to keep everyone’s spirits up. It’s quite depressing at the moment as was meant to be seeing them five times over the next couple of months (plus some other bands as well). Even if it’s just a status update saying they are continuing to look at the rescheduled dates for 2021 and will have news later in the year.

PJNB · June 2020

drfox said:

I wish they would give us a bit of info to keep everyone’s spirits up. It’s quite depressing at the moment as was meant to be seeing them five times over the next couple of months (plus some other bands as well). Even if it’s just a status update saying they are continuing to look at the rescheduled dates for 2021 and will have news later in the year.

Hopefully the Ziggo Dome email is true and that new dates will be soon. They thought they would have had dates by now and plan on releasing them as soon as they come available. Having new dates as ammo for hotels/flight cancelation and credits will be very helpful for us.

drfox · June 2020

PJNB said:

drfox said:

I wish they would give us a bit of info to keep everyone’s spirits up. It’s quite depressing at the moment as was meant to be seeing them five times over the next couple of months (plus some other bands as well). Even if it’s just a status update saying they are continuing to look at the rescheduled dates for 2021 and will have news later in the year.

Hopefully the Ziggo Dome email is true and that new dates will be soon. They thought they would have had dates by now and plan on releasing them as soon as they come available. Having new dates as ammo for hotels/flight cancelation and credits will be very helpful for us.

Yeah same here. My hotel next to the Ziggo Dome said I can change the date on the booking once but I need to do this before the original booked date. So ideally need to know the new date before 22nd July....

JackD. · June 2020

PJNB said:

JackD. said:

Kearn5y said:

Swiss Air have just rescheduled my dublin to zurich flight from the morning to late evening, which would have been after the show. No offer or suggestion of a refund, no where on their site to request one either.

No need with Swiss. You don‘t have to fly even if you flight isn‘t cancelled. You can use your flight anytime til end of 2021. Only if you want a refund, it get‘s complicated.

Is that because the flight changed by so much or all flights that were booked at a certain time due to covid? I have been procrastinating calling them for my Budapest to Zurich flight

No the way Swiss describes it, this is true for any flight. Even if it‘s not cancelled but you wish to stay home. You don‘t even have to inform them. Don‘t check in and you‘ll get credit for another flight. But I‘d prefer a refund as well. Who knows how Swiss survives the crises.

In other news: Yes. An update by PJ HQ would be much appreciated. Even if it‘s „we‘ll observe the pandemic for a while until we schedule new dates“.

RatherStarved · June 2020

Ryanair is stooping to new lows. It cancelled my flight a few weeks ago. Fine. Refund option presented, form filled out. Great. Now, they email with an option to accept a voucher, or request a refund. And they say refunds will be made over the next few months. Whenever they get around to it. Maybe. Why does a refund have to be requested again? I already requested it. Is there a regulatory body with oversight of this gamesmanship?

BlueLedbetter · June 2020

kst said:

Ryanair is stooping to new lows. It cancelled my flight a few weeks ago. Fine. Refund option presented, form filled out. Great. Now, they email with an option to accept a voucher, or request a refund. And they say refunds will be made over the next few months. Whenever they get around to it. Maybe. Why does a refund have to be requested again? I already requested it. Is there a regulatory body with oversight of this gamesmanship?

Just had exactly the same I would have accepted the voucher if but its only valid for 1 year so wont be able to use for next years tour

RatherStarved · June 2020

BlueLedbetter said:

kst said:

Ryanair is stooping to new lows. It cancelled my flight a few weeks ago. Fine. Refund option presented, form filled out. Great. Now, they email with an option to accept a voucher, or request a refund. And they say refunds will be made over the next few months. Whenever they get around to it. Maybe. Why does a refund have to be requested again? I already requested it. Is there a regulatory body with oversight of this gamesmanship?

Just had exactly the same I would have accepted the voucher if but its only valid for 1 year so wont be able to use for next years tour

And I am now finding if you click on request refund there isn’t a way to actually request it! You?

JABK · June 2020

Air Baltic gave us a travel deadline of 31.12.2021, plus 40€ added. That's how you take care of your customers!

Pearl Jam 2020 European Tour Postponed

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