"Lightning Bolt" Vinyl Customer Service Information

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Comments

  • DavidD
    DavidD Posts: 2,551
    Got my album in last week. Has some noticeable scratches and some popping sounds. Now to get a replacement, hope it doesn't take too long to get a good copy...and let's make it red :D
  • dimitrispearljam
    dimitrispearljam Posts: 139,725
    ok..im a bit confused..you guys waititng from 10th-15 th october this was shipped and u got it at usa last weeek,with a replecement vinyl in the package??same european folks?that means they shippent returned back and recent it with an extra vinyl??
    nothing arrive here yet..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • the_last_exit
    the_last_exit Posts: 11
    :D:D:D IT CAME IT CAME IT CAME!!!!!!! :D:D:D

    Arrived home tonight to a hefty package from Seattle - the actual album, a spare vinyl in plain black sleeve, and an extra inner sleeve all shrinkwrapped.
    Guess my order that was 'shipped' on Oct 10th got pulled back...

    Outer cover has tiny blemish on one corner, nothing I would ever complain about seeing as it has travelled 1000s of miles, bought other albums brand new locally in worse condition!!!
    Inner sleeves, lyric book, sticker sheet & both records look immaculate!!

    The turntable is warming up now, might have time for a side before I have to go out again.....!!!
  • bazzer
    bazzer Posts: 3,126
    dimitrispearljam wrote:
    ok..im a bit confused..you guys waititng from 10th-15 th october this was shipped and u got it at usa last weeek,with a replecement vinyl in the package??same european folks?that means they shippent returned back and recent it with an extra vinyl??
    nothing arrive here yet..
    I think they weren't sent at all. The shipping notification was sent before they even got the records in, like when they printed the labels or soemthing in preparation. So, once they knew there was a problem they must've held some of them back until they got replacements and then just added them to the package and sent at a later date. That's my theory anyway.

    Now, why so many of us got double reds is a mystery to me!
  • deserteddotse
    deserteddotse Posts: 1,276
    AMENt_TO_THAT wrote:
    Glen wrote:
    My order arrived in Australia today it contained one red vinyl in sleeve (yes with some problems) and another red vinyl supplied separately and unsolicited. Thank you Ten Club for the proactive measure guess you got to some of these before they got shipped.

    Got the same here in Norway today to.. Two reds.. Was awfully surprised when I saw the extra record thrown in there and thought I was the luckiest MF out there, but I guess there are more than a few of us :shock: :D Go 10C!

    Stian

    Du kan skicka en till Pål som tack för den signerade Soundgarden vinylen! ;)

    Eller till mig! ;)

    /Finn
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • KC193596
    KC193596 Posts: 9
    Finally arrived, with replacement vinyl, inner sleeve. Opened the original and all looks good, including stickers, have yet to spin it. Original vinyl looks a bit rippled to the centre. The packaged looked licked it had been opened and re sealed. Sadly no red wax, hey ho.
  • bnewman19
    bnewman19 Posts: 77
    Mine arrived today - west london. Scored a red LB with red replacement. Cheers TC, it was worth the wait.
  • lotsalemon
    lotsalemon Boston Posts: 2,739
    Seems like a lot of reds have been sent to Europe. Crazy that some people got two!

    Makes me think the red ones won't be so rare after all.
    Mansfield 06.28.2008 | Boston 05.17.2010 | Boston 06.19.2011 EV solo | Wrigley Field 07.19.2013 | Worcester 10.15.2013 | Worcester 10.16.2013 | Hartford 10.25.2013
    Vancouver 12.04.2013 | Seattle 12.06.2013 | Memphis 10.14.2014 | Quebec City 05.05.2016 | Ottawa 05.08.2016 | Toronto 05.11.2016 | Boston 08.05.2016 | Boston 08.07.2016 | Amsterdam 06.12.2018 | Boston 09.02.2018 | Boston 09.04.2018

  • bnewman19
    bnewman19 Posts: 77
    Just to be clear, the first copy is damaged. I am just happy that the replacement was added to the shipment. It takes a long time for stuff to arrive over here. So if a replacement was needed to be ordered after the first one arrived, then I may not get to play it until january.
  • dimitrispearljam
    dimitrispearljam Posts: 139,725
    bazzer wrote:
    dimitrispearljam wrote:
    ok..im a bit confused..you guys waititng from 10th-15 th october this was shipped and u got it at usa last weeek,with a replecement vinyl in the package??same european folks?that means they shippent returned back and recent it with an extra vinyl??
    nothing arrive here yet..
    I think they weren't sent at all. The shipping notification was sent before they even got the records in, like when they printed the labels or soemthing in preparation. So, once they knew there was a problem they must've held some of them back until they got replacements and then just added them to the package and sent at a later date. That's my theory anyway.

    Now, why so many of us got double reds is a mystery to me!
    OH OK,.THANKS!
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • swervedriver
    swervedriver Sheffield, UK Posts: 182
    LP finally arrived here in UK after 8 weeks

    After the wait I was delighted to receive 2 Red Vinyls :D:D:D

    Well done to Ten club for holding the order and adding a replacement vinyl due to initial problems

    The wait was worth it!!
  • GF257488
    GF257488 Posts: 8
    Arrived to Hungary too!
    Two black.
    The replacement vinyl is sealed in a black paper sleeve.
    The original vinyl looks very bad..
    Anybody want to trade his/her bad red one for a bad black one?
  • Nami
    Nami Newfoundland Posts: 5,999
    Got mine on Sunday in Canada... like three pops in between songs which is in normal. ruined my first listen through on vinyl though.... will have a second go round soon. Its like i was spending the whole time listening for problems rather than enjoying the f'ker.


    I gotta say Mind Your Manners is so much better on vinyl. Kicked ass actually!
    Hamilton 9-13-05; Toronto 5-9-06, Toronto 8-21-09, Toronto 9-12-11, Hamilton 9-15-11....
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,471
    My mum looked/listened to mine, and only mentioned one vinyl.

    So, some people got two from the get go?
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • RW8297
    RW8297 Posts: 1,617
    Still waiting for initial copy,.. Unbelievable.
  • JWPearl
    JWPearl Posts: 19,893
    Have you thought of notifying 10C ?
  • RW8297
    RW8297 Posts: 1,617
    JWPearl wrote:
    Have you thought of notifying 10C ?

    A few weeks ago I sent them e-mail. They told me to keep waiting - 90 days so they could consider a package lost and send me a replacement or make a refund. No comments.
  • guypjfreak
    guypjfreak Posts: 2,281
    RW8297 wrote:
    Still waiting for initial copy,.. Unbelievable.

    waiting waiting waiting :fp:
  • PJ_Soul
    PJ_Soul Vancouver, BC Posts: 50,668
    RW8297 wrote:
    JWPearl wrote:
    Have you thought of notifying 10C ?

    A few weeks ago I sent them e-mail. They told me to keep waiting - 90 days so they could consider a package lost and send me a replacement or make a refund. No comments.
    That's just weird. I sent them an email and they said they'd resend it immediately.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • Hawkshore
    Hawkshore Posts: 2,181
    Mine came yesterday …….looks like it wasn’t sent until the 21st of November, like others my order must have been pulled. In the package came the two vinyl’s I ordered plus two replacements .....I only opened one sealed copy last and it was RED!!! :D
    Van 92.07.21 / Van 98.07.19 / Sea 98.07.22 / Tor 98.08.22 / Sea 00.11.06 / Van 03.05.30/ Van 05.09.02/ Gorge 06.07.22 & 23 / EV Van 08.04.02 / Tor 09.08.21 / Sea 09.09.21 & 22 / Van 09.09.25 / Van 11.09.25 / Van 13.12.04 / Pem 16.07.17 / Sea 18.08.10

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