"Lightning Bolt" Vinyl Customer Service Information

MI76260

Hawkshore wrote:

Mine came yesterday …….looks like it wasn’t sent until the 21st of November, like others my order must have been pulled. In the package came the two vinyl’s I ordered plus two replacements .....I only opened one sealed copy last and it was RED!!!

Hos many vinyls did you order in the first place?

Hawkshore

MI76260 wrote:

Hawkshore wrote:

Mine came yesterday …….looks like it wasn’t sent until the 21st of November, like others my order must have been pulled. In the package came the two vinyl’s I ordered plus two replacements .....I only opened one sealed copy last and it was RED!!!

Hos many vinyls did you order in the first place?

I ordered two and they sent those plus two replacements

MI76260

Hawkshore wrote:

MI76260 wrote:

Hawkshore wrote:

Mine came yesterday …….looks like it wasn’t sent until the 21st of November, like others my order must have been pulled. In the package came the two vinyl’s I ordered plus two replacements .....I only opened one sealed copy last and it was RED!!!

Hos many vinyls did you order in the first place?

I ordered two and they sent those plus two replacements

Nice :-)

pdalowsky

mine are with me ......well worth the wait.....very happy - even though they were black.

shame there wasn't a postcard but that's a very minor point, the packaging on these was superb and they both arrived totally mint

dimitrispearljam

pdalowsky wrote:

mine are with me ......well worth the wait.....very happy - even though they were black.

shame there wasn't a postcard but that's a very minor point, the packaging on these was superb and they both arrived totally mint

mine arrive today as well ,my dad open the replecement only,was black too

no code

Still waiting for mine.

I have a deep respect for Pearl Jam and the Ten Club, but this is becoming rediculous. I had to restrain myself from just buying another copy from the shop.

But I'll be patient...

Just hope this won't happen again.

MI76260

Got mine today Both first press and replacement in black plastic. Strange thing was that the "Senders signature and Date" was on the 9th of october so was this the first shipment? Apparently there was a replacement shipping round the 15th of november but shouldn't the "Senders signature and Date" say that date then?

guypjfreak

nothing yet did you have to sign for it ?? cos im getting worried ive missed the postman but nothing has been put through my door ..agggg

pdalowsky

guypjfreak wrote:

nothing yet did you have to sign for it ?? cos im getting worried ive missed the postman but nothing has been put through my door ..agggg

mine arrived without needing a signature.....

deftones

I received my replacement in the same package with the original copy. Very carefully packaged and both are red

F15ak

I found two Vinyls at Target yesterday. Both skipped in spots...
New to the forum...

Are they still replacing the trashed pressings or am I screwed?

Thx

woutermahu

Still waiting on my vinyls

Shipping confirmation on October 11th...

pdalowsky

F15ak wrote:

I found two Vinyls at Target yesterday. Both skipped in spots...
New to the forum...

Are they still replacing the trashed pressings or am I screwed?

Thx

email Universal and Im sure they'll take care of it, unless they ask you to return to the merchant

MI76260

Seems like almost all are getting replacement copies with their deliveries. What happened to the original shipments? Never shipped in the first place?

Fabricio

MI76260 wrote:

Seems like almost all are getting replacement copies with their deliveries. What happened to the original shipments? Never shipped in the first place?

It's not my case. I got just one vinyl, and the last track doesn't play well, it sounds like it's scratched, though I can't see nothing bad on the surface... I sent an e-mail to that address that Ten Club recommended, and they answered me saying "a replacement vinyl will ship when we have available stock". I asked if they have an estimate date, the answer: "We should be able to ship your replacement next week". Now I know I won't have my vinyl until 2014.

MI76260

Fabricio wrote:

It's not my case. I got just one vinyl, and the last track doesn't play well, it sounds like it's scratched, though I can't see nothing bad on the surface... I sent an e-mail to that address that Ten Club recommended, and they answered me saying "a replacement vinyl will ship when we have available stock". I asked if they have an estimate date, the answer: "We should be able to ship your replacement next week". Now I know I won't have my vinyl until 2014.

That's too bad. Hope a nice one finds its way to you soon.

F15ak

pdalowsky wrote:

F15ak wrote:

I found two Vinyls at Target yesterday. Both skipped in spots...
New to the forum...

Are they still replacing the trashed pressings or am I screwed?

Thx

email Universal and Im sure they'll take care of it, unless they ask you to return to the merchant

Thanks for the reply. Merchant said either exchange or contact manufacturer. Cool, exchange? Ummm, no. No more vinyl and none expected. Sent copy of receipt to Uni...Hopefully they will make it right.

Thanks again.

no code

Finally, they arrived!

Both RED!!! How lucky am I.

That makes up for all the waiting a bit.

emjot

Finally got mine today too, both black

GF257488 wrote:

Anybody want to trade his/her bad red one for a bad black one?

THIS! I think it's actually a great idea!

no code

Both my reds are in good condition.

I would trade one, but it would have to be for a box of "Sevens" or a white "Locomotive" Anyone got any doubles?