What I don't get and I have suggested this over and over and just simply don't understand why they don't try this is a simple solution. What 10 Club SHOULD do is announce the shows, Pearl Jam will be playing, post all the shows and prices to the 10 Club members and then tell all the members the have one week to chose the shows they want tickets for and take their credit card information on these shows.
After the week is up the members are informed if they got their tickets or not, those who didn't get tickets would still have a chance through Ticketmaster or whoever is offering the tickets. This way everyone is not trying to log onto a website @ the same time and making everything crash and having people pissed off and angry.
That's the main problem that for some reason is ignored, the problem being that YOU CAN"T HAVE EVERYONE TRYING TO BUY TICKETS @ THE SAME TIME! You need to spread the time line out over a week to avoid this problem, no matter what service or method you try to use, nothing will change if everyone is trying to log on and get tickets @ the same time. This is why this problem is happening every time, it doesn't seem that complicated to me, it's not like this is the first time it has happened, and THAT"S why people are pissed, because it happens over and over.
The Lottery has been brought up many times, even in this thread. Personally, I don't like them.
I don't get why every says this happens every time, Alpine and Europe being way differnt the last two times, but other then NYC, Boston, or Philly, they were very easy.
Maybe they should just let Ticketmaster handle it.
No matter what, people are still going to be upset, people will still get shut out. There is no perfect way.
I totally agree with you. I'm so not in favor of a damn lottery. The main reason I'm in the Ten Club is for the chance to buy tickets to the BEST seats in the house. I save all my vacation and money every year to travel around and see them. I don't want to pay $40 to have a lottery determine if I'm gonna go to a show or not. With high demand shows like NY, Boston & Philly, they can balance the load by staggering the ticket sales in blocks determined by fan club number. They can do like 4 blocks, each block with the same amount of fan club numbers. And this doesn't mean people with a lower number get a lesser chance. Its just a way to minimize the traffic at one given time. I posted this in a few other threads. Plus with a lottery, people will think its rigged.
I said this before, they should sell tickets, even if its just for high demand shows, in several blocks going by fan club #. Everyone will still get an equal chance. This suggestion DOES NOT MEAN if you ave a low number you have an advantage.
Say, just for even numbers, there are 400,000 members. Well then have 4 different mini tickets sales for a high demand show. You can start off by selling 1,500 tickets or 750 pairs per block.
These numbers are just an example and must be tweaked so every block has the same number of fan club members so everyone has an equal chance.
Block 1 Fan Club #'s 1-99,999
Block 2 #'s 100,000-199,999
Block 3 #'s 200,000-299,999
Block 4 #'s 300,000-400,000+
Each block gets, say 1,500 tickets (just saying for an equal number)
So 4 blocks of 1,500 = 6,000 fan club tickets and everyone still gets an equal shot at tickets. The way they give out the seats when you pick them up doesn't change. But this prevents EVERY SINGLE fan club member from hitting the site at the same time.
And as for the most recent on sale, I tend to believe that some kind of Denial of Service attack happened because there were plenty of tickets to meet the demand for these Europe shows. And to my knowledge, these European shows have never been an issue in the past, even with the old ticket system. And for the lesser demanded shows in the US it wasnt a problem either.
Pearl Jam Shows: 1998 - 9/11 New York, NY (MSG night 2); 9/13 Hartford, CT || 2000 - 8/24 Wantagh, NY (Jones Beach 2); 8/27 Saratoga Springs; 8/29 Mansfield, MA (night 1); 8/30 Mansfield, MA (night 2) || 2003 - 4/29 Albany, NY; 5/3 State College, PA; 7/2 Mansfield (night 1); 7/6 Camden, NJ (night 2); 7/8 New York, NY (MSG night 1) || 2004 - 9/28 Boston, MA (night 1); 9/29 Boston, MA (night 2) || 2005 - 10/3 Philadelphia, PA || 2006 - 5/12 Albany, NY; 5/13 Hartford, CT; 5/24 Boston, MA (night 1); 5/25 Boston, MA (night 2); 5/27 Camden, NJ (night 1); 5/28 Camden, NJ (night 2)|| 2008 - 6/19 Camden, NJ (night 1); 6/24 New York, NY (MSG night 1); 6/25 New York, NY (MSG night 2); 6/27 Hartford, CT; 6/28 Mansfield, MA (night 1); 6/30 Mansfield, MA (night 2); 7/1 New York, NY (Beacon Theater)|| 2009 - 9/21 Seattle, WA (night 1); 9/22 Seattle, WA (night 2); 10/27 Philadelphia, PA (Spectrum night 1); 10/28 Philadelphia, PA (Spectrum night 2); 10/30 Philadelphia, PA (Spectrum night 3); 10/31 Philadelphia, PA (Spectrum night 4)|| 2010 - 5/15 Hartford, CT; 5/17 Boston, MA; 5/20 New York, NY (MSG night 1); 5/21 New York, NY (MSG night 2)|| 2011 - 9/3 East Troy, WI (PJ20); 9/4 East Troy, WI (PJ20) || 2012 - 9/2 Philadelphia, PA, 9/30 Missoula, MT || 2013 - 7/19 Chicago, IL (Wrigley Field), 10/12 Buffalo, NY, 10/15 Worcester, MA (night 1), 10/16 Worcester, MA (night 2), 10/18 Brooklyn, NY (night 1), 10/19 Brooklyn, NY (night 2), 10/25 Hartford, CT || 2014 - 10/22 Denver, CO || 2015 - 9/26 New York, NY (Global Citizen Festival) || 2016 - 5/1 New York, NY (night 1), 5/2 New York, NY (night 2), 8/5 Boston, MA (Fenway Park night 1), 8/7 Boston, MA (Fenway Park night 2) || 2018 - 9/2 Boston, MA (Fenway Park night 1) || 2020 - 3/30 New York, NY Eddie Vedder solo: 2008 - Boston night 1 & 2 || 2009 - Albany, NY night 1 & 2 || 2011 - Hartford, CT, Boston, MA
Vegas 93, Vegas 98, Vegas 00 (10 year show), Vegas 03, Vegas 06
VIC 07
EV LA1 08
Seattle1 09, Seattle2 09, Salt Lake 09, LA4 09
Columbus 10
EV LA 11
Vancouver 11
Missoula 12
Portland 13, Spokane 13
St. Paul 14, Denver 14
So, sad sad day.
That post here is very nice, so I try to take it as an outlet!!!
It was a deja vue of yesterday that happened today:
I had 2 tickets in my account for the PIT in Berlin but when I wanted to check out my card was empty again. So I phoned the company and they told me they had a:
guess what:
server break down....
see, there are these problems everywhere!!!
So after 2,5 hours I got through and finally could buy a seat-place ticket... but I can't sit during a PJ gig, I just can't!!!... however, the standing tickets were sold out after 30 minutes (that's what the nice women of tickets.de told me; she could not believe what was going on... so I told her: you better do believe, that is the normal PJ crazyness...)
Anyway, what bothers me most is that you are lost in this game if you have an old PC with a normal active Lan connection... then you just can't make it and that makes me soooo sad, especially because I was not aware of it and now it seems to late...
So, in case anyone has a spare ticket for the PIT in Berlin, I really would like to buy it, even to a higher price or whatsoever - would be nice.
and on a site note and I know it does NOT belong here: but the whole ticket drama got me somehow. It was and is a bit much and I lost the fun in between those 3 days....
but to get positive again: there are still seating tickets left at tickets.de so and maybe after a real sleep all will be good again...
there is no way to peace, peace is the way!
...the world is come undone, I like to change it everyday but change don't come at once, it's a wave, building before it breaks.
What I don't get and I have suggested this over and over and just simply don't understand why they don't try this is a simple solution. What 10 Club SHOULD do is announce the shows, Pearl Jam will be playing, post all the shows and prices to the 10 Club members and then tell all the members the have one week to chose the shows they want tickets for and take their credit card information on these shows.
After the week is up the members are informed if they got their tickets or not, those who didn't get tickets would still have a chance through Ticketmaster or whoever is offering the tickets. This way everyone is not trying to log onto a website @ the same time and making everything crash and having people pissed off and angry.
That's the main problem that for some reason is ignored, the problem being that YOU CAN"T HAVE EVERYONE TRYING TO BUY TICKETS @ THE SAME TIME! You need to spread the time line out over a week to avoid this problem, no matter what service or method you try to use, nothing will change if everyone is trying to log on and get tickets @ the same time. This is why this problem is happening every time, it doesn't seem that complicated to me, it's not like this is the first time it has happened, and THAT"S why people are pissed, because it happens over and over.
The Lottery has been brought up many times, even in this thread. Personally, I don't like them.
I don't get why every says this happens every time, Alpine and Europe being way differnt the last two times, but other then NYC, Boston, or Philly, they were very easy.
Maybe they should just let Ticketmaster handle it.
No matter what, people are still going to be upset, people will still get shut out. There is no perfect way.
I totally agree with you. I'm so not in favor of a damn lottery. The main reason I'm in the Ten Club is for the chance to buy tickets to the BEST seats in the house. I save all my vacation and money every year to travel around and see them. I don't want to pay $40 to have a lottery determine if I'm gonna go to a show or not. With high demand shows like NY, Boston & Philly, they can balance the load by staggering the ticket sales in blocks determined by fan club number. They can do like 4 blocks, each block with the same amount of fan club numbers. And this doesn't mean people with a lower number get a lesser chance. Its just a way to minimize the traffic at one given time. I posted this in a few other threads. Plus with a lottery, people will think its rigged.
But for the shows where the demand is way higher than the supply it is already a giant crapshoot as to whether or not you might get tickets before they 1) sell out, 2) the server crashes) or 3) the system gets sabotaged and they cancel the presale. I don't see how an actual lottery would be any different than something where you have pretty much the same chance as a real lottery anyways. The only real difference is people wouldn't have to spend hours or days trying to get tickets in their cart.
My thread with this was locked due to us being forced to post in this, so I repost it
nice.
will matt damon be starring in the movie? :?
If I had known then what I know now...
Vegas 93, Vegas 98, Vegas 00 (10 year show), Vegas 03, Vegas 06
VIC 07
EV LA1 08
Seattle1 09, Seattle2 09, Salt Lake 09, LA4 09
Columbus 10
EV LA 11
Vancouver 11
Missoula 12
Portland 13, Spokane 13
St. Paul 14, Denver 14
The Lottery has been brought up many times, even in this thread. Personally, I don't like them.
I don't get why every says this happens every time, Alpine and Europe being way differnt the last two times, but other then NYC, Boston, or Philly, they were very easy.
Maybe they should just let Ticketmaster handle it.
No matter what, people are still going to be upset, people will still get shut out. There is no perfect way.
I totally agree with you. I'm so not in favor of a damn lottery. The main reason I'm in the Ten Club is for the chance to buy tickets to the BEST seats in the house. I save all my vacation and money every year to travel around and see them. I don't want to pay $40 to have a lottery determine if I'm gonna go to a show or not. With high demand shows like NY, Boston & Philly, they can balance the load by staggering the ticket sales in blocks determined by fan club number. They can do like 4 blocks, each block with the same amount of fan club numbers. And this doesn't mean people with a lower number get a lesser chance. Its just a way to minimize the traffic at one given time. I posted this in a few other threads. Plus with a lottery, people will think its rigged.
But for the shows where the demand is way higher than the supply it is already a giant crapshoot as to whether or not you might get tickets before they 1) sell out, 2) the server crashes) or 3) the system gets sabotaged and they cancel the presale. I don't see how an actual lottery would be any different than something where you have pretty much the same chance as a real lottery anyways. The only real difference is people wouldn't have to spend hours or days trying to get tickets in their cart.
Because I've only been shut out 3 times out of over 20+ chances. If it was a lottery, my ratio would be much worse. And I live in the northeast, so many of those shows were for high demand shows like NY, Boston & Philly
Pearl Jam Shows: 1998 - 9/11 New York, NY (MSG night 2); 9/13 Hartford, CT || 2000 - 8/24 Wantagh, NY (Jones Beach 2); 8/27 Saratoga Springs; 8/29 Mansfield, MA (night 1); 8/30 Mansfield, MA (night 2) || 2003 - 4/29 Albany, NY; 5/3 State College, PA; 7/2 Mansfield (night 1); 7/6 Camden, NJ (night 2); 7/8 New York, NY (MSG night 1) || 2004 - 9/28 Boston, MA (night 1); 9/29 Boston, MA (night 2) || 2005 - 10/3 Philadelphia, PA || 2006 - 5/12 Albany, NY; 5/13 Hartford, CT; 5/24 Boston, MA (night 1); 5/25 Boston, MA (night 2); 5/27 Camden, NJ (night 1); 5/28 Camden, NJ (night 2)|| 2008 - 6/19 Camden, NJ (night 1); 6/24 New York, NY (MSG night 1); 6/25 New York, NY (MSG night 2); 6/27 Hartford, CT; 6/28 Mansfield, MA (night 1); 6/30 Mansfield, MA (night 2); 7/1 New York, NY (Beacon Theater)|| 2009 - 9/21 Seattle, WA (night 1); 9/22 Seattle, WA (night 2); 10/27 Philadelphia, PA (Spectrum night 1); 10/28 Philadelphia, PA (Spectrum night 2); 10/30 Philadelphia, PA (Spectrum night 3); 10/31 Philadelphia, PA (Spectrum night 4)|| 2010 - 5/15 Hartford, CT; 5/17 Boston, MA; 5/20 New York, NY (MSG night 1); 5/21 New York, NY (MSG night 2)|| 2011 - 9/3 East Troy, WI (PJ20); 9/4 East Troy, WI (PJ20) || 2012 - 9/2 Philadelphia, PA, 9/30 Missoula, MT || 2013 - 7/19 Chicago, IL (Wrigley Field), 10/12 Buffalo, NY, 10/15 Worcester, MA (night 1), 10/16 Worcester, MA (night 2), 10/18 Brooklyn, NY (night 1), 10/19 Brooklyn, NY (night 2), 10/25 Hartford, CT || 2014 - 10/22 Denver, CO || 2015 - 9/26 New York, NY (Global Citizen Festival) || 2016 - 5/1 New York, NY (night 1), 5/2 New York, NY (night 2), 8/5 Boston, MA (Fenway Park night 1), 8/7 Boston, MA (Fenway Park night 2) || 2018 - 9/2 Boston, MA (Fenway Park night 1) || 2020 - 3/30 New York, NY Eddie Vedder solo: 2008 - Boston night 1 & 2 || 2009 - Albany, NY night 1 & 2 || 2011 - Hartford, CT, Boston, MA
I don't have information on when more information will be coming but I'm sure that it will. There isn't much I can do about people being upset about tickets. I wish everyone had all the tickets they want with no difficulty at all but my personal wishes won't make that happen. There's a lot of time before the shows and I just know/believe that all of this is going to be worked out and people will have what they need. Discussing tickets here is good but if someone has a personal issue with the Ten Club, they really should just write to them or phone them. The staff will be glad to help everyone they can help. I've created these threads so the issues you're concerned about can be in one place and more easily seen and I hope this helps everyone.
I promise you that even if you haven't heard it yet, there is an extreme level of concern about this. I'm sure it wasn't an easy thing to figure out what was happening and why it was happening when the ticketing procedures weren't working as they were supposed to. Then you have to figure out what to do. They pulled the plug instead of waiting to see if it would clear up so people wouldn't be more inconvenienced but they already were so it was a rock and a hard place. There were still going to be people who were extremely upset. Because of past problems they were trying hard to fix, some people don't want to give the benefit of the doubt and there we are. It's going to work out is all I know right now. It's just going to work out.
Not defending the whole mess Pearl Jam and or the company got into with this but it's nice to see someone from within took the time to actually post something meaningful and not just a cut and paste. Nice job Kat
And as for the most recent on sale, I tend to believe that some kind of Denial of Service attack happened because there were plenty of tickets to meet the demand for these Europe shows. And to my knowledge, these European shows have never been an issue in the past, even with the old ticket system. And for the lesser demanded shows in the US it wasnt a problem either.
Wrong. There have been loads of issues in the past, since 2006, with the site crashing repeatedly. The only time I can recall it ever being easy was when Copenhagen and Katowice went on sale for 2007. And why? Because the emails notifying us about the sale only went out after it began.
Why was Crowd Surge indicating yesterday that the sale was about to restart, that they were only waiting on 10C to give the go-ahead? Why would they do that if they had been the victims of sabotage? 10C seems to have spent all of yesterday vetting the statement we all received last night. Had there been actual sabotage, wouldn't Crowd Surge have known all day yesterday that the sale could not recommence? The more I think about this story the less likely I am to believe it.
My confidence in any system for tickets for me at least is at an all time low if this happened for Europe will they even try to sell tickets for the shows here , i really hope they don't stop selling tickets thru the club because of this ...
I hope members of the band really make sure the club sells tickets to the fans ....everybody can say all they wan't but the number 1 reason for me to have joined in 93 was because the club made me feel like they cared ....
Just want to say thanks to Kat - anything is better than being ignored when you're stressed.
Gonna try for Manchester tickets at 9:00am and if that doesn't work out I think I'll take a trip to the Isle of Wight.
Go luck everyone
Why was Crowd Surge indicating yesterday that the sale was about to restart, that they were only waiting on 10C to give the go-ahead? Why would they do that if they had been the victims of sabotage? 10C seems to have spent all of yesterday vetting the statement we all received last night. Had there been actual sabotage, wouldn't Crowd Surge have known all day yesterday that the sale could not recommence? The more I think about this story the less likely I am to believe it.
i don't think they said it would recommence, in fact iremember them saying there probably wouldn't be a pre sale
i posted this earlier in another thread but i think it would be best served here
personally i think the 10c should look at bringing in someone from the outside with a strong business backround to carry out a review and see how the 10c could improve its systems in order to improve the service to the fans and customer service in general. we can post and hypothesise all we wan't but because we can't have the full information then we can't know what would be the best system for the the fans, 10c, and moneterily, preferably in that order
I wish that Pearl Jam would use a lottery system like Phish does. You put in your request during a certain time period and then find out if got tickets before the general sale at the end of the request period. No more stress of having to log on right at 10:00 am or whatever and flipping out when you don't get through. Maybe this could help them filter out hackers too.
When FASCISM Comes To America
it will be wrapped in the FLAG and
carrying a CROSS.
I wish that Pearl Jam would use a lottery system like Phish does. You put in your request during a certain time period and then find out if got tickets before the general sale at the end of the request period. No more stress of having to log on right at 10:00 am or whatever and flipping out when you don't get through. Maybe this could help them filter out hackers too.
F that. There's a reason people have been members since 1991 and the club has given them incentive to do so. The only thing Pearl Jam needs to learn from Phish is how to operate a festival bearing their name.
I wish that Pearl Jam would use a lottery system like Phish does. You put in your request during a certain time period and then find out if got tickets before the general sale at the end of the request period. No more stress of having to log on right at 10:00 am or whatever and flipping out when you don't get through. Maybe this could help them filter out hackers too.
F that. There's a reason people have been members since 1991 and the club has given them incentive to do so. The only thing Pearl Jam needs to learn from Phish is how to operate a festival bearing their name.
But long term members aren't getting tickets either. I have seen many posts where they complain. They can still have basically the same way they distribute where the seats are, but I don't get why we have to deal with the stress of having to be at the computer at a certain time only to get frustrated and shut out.
When FASCISM Comes To America
it will be wrapped in the FLAG and
carrying a CROSS.
F that. There's a reason people have been members since 1991 and the club has given them incentive to do so. The only thing Pearl Jam needs to learn from Phish is how to operate a festival bearing their name.
But long term members aren't getting tickets either. I have seen many posts where they complain. They can still have basically the same way they distribute where the seats are, but I don't get why we have to deal with the stress of having to be at the computer at a certain time only to get frustrated and shut out.
Should there be modifications to the system? Sure. But there would be more shit being flung around here if it was a lottery.
F that. There's a reason people have been members since 1991 and the club has given them incentive to do so. The only thing Pearl Jam needs to learn from Phish is how to operate a festival bearing their name.
But long term members aren't getting tickets either. I have seen many posts where they complain. They can still have basically the same way they distribute where the seats are, but I don't get why we have to deal with the stress of having to be at the computer at a certain time only to get frustrated and shut out.
Should there be modifications to the system? Sure. But there would be more shit being flung around here if it was a lottery.
It already pretty much is a lottery. Just a really fast one.
When FASCISM Comes To America
it will be wrapped in the FLAG and
carrying a CROSS.
But long term members aren't getting tickets either. I have seen many posts where they complain. They can still have basically the same way they distribute where the seats are, but I don't get why we have to deal with the stress of having to be at the computer at a certain time only to get frustrated and shut out.
Should there be modifications to the system? Sure. But there would be more shit being flung around here if it was a lottery.
It already pretty much is a lottery. Just a really fast one.
Which you have more of a control over than someone else dictating the results. Their demand outweighs their supply. That surely isn't surprising. The notion that people are going to play the tiniest violin for themselves because they can't be at a computer at a certain point in time is laughable. The idea that I would have to wait, say a month, to find out if I have tickets or not via a lottery than spending just one day finding out whether I got them or not would result in me growing more annoyed by the day instead of just one day. I've gotten more tix through the system than not, but the point is I have definitely not gotten them sometimes. And the moral is you win some, you lose some, get over it.
The bigger issue is the structure of those operating this fan club is far below-average. There shouldn't be the same sort of glitches, problems, incompetencies, time after time.
Which you have more of a control over than someone else dictating the results. Their demand outweighs their supply. That surely isn't surprising. The notion that people are going to play the tiniest violin for themselves because they can't be at a computer at a certain point in time is laughable. The idea that I would have to wait, say a month, to find out if I have tickets or not via a lottery than spending just one day finding out whether I got them or not would result in me growing more annoyed by the day instead of just one day. I've gotten more tix through the system than not, but the point is I have definitely not gotten them sometimes. And the moral is you win some, you lose some, get over it.
The bigger issue is the structure of those operating this fan club is far below-average. There shouldn't be the same sort of glitches, problems, incompetencies, time after time.
Yeah, I don't think the quickness makes the results better. There have been all kinds of hacking issues with ticketmaster. I think making them so quick actually alters results more. Doing it the same old way didn't seem to help them this time either. I think also that 10C hasn't been able to handle everyone going on at once so a slowed down approach might be more workable for them. Plus it doesn't take a month. I am talking two or three days. That is the way Phish does it and people don't bitch that much.
When FASCISM Comes To America
it will be wrapped in the FLAG and
carrying a CROSS.
It's amazing what a bit of straight-forward, sincere communication will do. Many heads seem cooler already. Most just want honest information, above all else. Thanks for the updates, Kat. Please keep them coming as much as possible.
"Most men lead lives of quiet desperation and go to the grave with the song still in them." - Thoreau
No time to be void, or save up on life, you've got to spend it all
I wonder how many in the first 10 rows or so for the UK shows will be 10C members? One of the best parts of 10C seats is that you will be sitting with other 10c members that love PJ just as much as you do. I cant imagine being next to someone who lucked out and got 3rd row center seats (my ideal seats) then sits through Black,Red,Yellow. I think the band will miss the energy too, there's a distinct possibility there might be people SITTING (GASP) in the first few rows...
I promise you that even if you haven't heard it yet, there is an extreme level of concern about this. I'm sure it wasn't an easy thing to figure out what was happening and why it was happening when the ticketing procedures weren't working as they were supposed to. Then you have to figure out what to do. They pulled the plug instead of waiting to see if it would clear up so people wouldn't be more inconvenienced but they already were so it was a rock and a hard place. There were still going to be people who were extremely upset. Because of past problems they were trying hard to fix, some people don't want to give the benefit of the doubt and there we are. It's going to work out is all I know right now. It's just going to work out.
Kat,
I think everyone here appreciates your kind (and very human) words. You sound like an actual human being and not some corporate robot toeing the party line. This is really all anyone wants or expects. The problem, however, is that this type of communication came far too late and should have come from someone besides the board moderator. I say that with all due respect. You're not the (only) one who should be communicating this message, you are not the one who made the decisions that led to this farce of a presale, and you're not the one with the power to do anything about it. These sorts of words should be coming from Tim or the band. And again, it's not that we don't appreciate what you have to say. Quite the contrary. But leaving it up to the board moderator to address this issue is ridiculous and a shirking of responsibility on someone else's part. After waiting for a couple of days, glued to our computers, we receive an e-mail that basically slaps us in the face and throws in a heartless "with apologies" at the end. The communication should have been immediate and at least pretending to be sincere. You are sincere, we fans are sincere, the band is sincere. Why are the other "decision makers" so insincere and unwilling to accept responsibility for what by any account was a failure? I do not expect to get tickets because I have a 10C membership. But I do not expect or deserve to be treated in such a condescending manner, either. No fan does.
On an unrelated note, the fact that many of the Euro ticket agencies do not accept non-European credit cards merely makes the situation worse. Even if we want to buy tickets, we cannot. There are easy fixes for this sort of thing, but they were not put into place or likely even considered. The thousands of posts discussing these types of issues have not been addressed by anyone at the PJ organization but you -- and you can't do anything about it. The near total lack of communication on behalf of the organization make it fairly clear that it is not listening to us or reading any of these posts. I think that's called being ignored. Being ignored indicates a lack of concern, a lack of care. Thus, it's pretty easy to see why many of us have concluded that the organization simply does not care about us or what we think. It's kind of hard to pay money for that sort of "treatment."
Los Angeles - Sep 11, 1992
Memphis - Aug 15, 2000
Chicago - May 16, 2006
Chicago - Aug 23-24, 2009
Columbus - May 6, 2010
Noblesville - May 7, 2010
Manchester - June 20-21, 2012
Amsterdam - June 26-27, 2012
Berlin - July 4-5, 2012
Comments
I said this before, they should sell tickets, even if its just for high demand shows, in several blocks going by fan club #. Everyone will still get an equal chance. This suggestion DOES NOT MEAN if you ave a low number you have an advantage.
Say, just for even numbers, there are 400,000 members. Well then have 4 different mini tickets sales for a high demand show. You can start off by selling 1,500 tickets or 750 pairs per block.
These numbers are just an example and must be tweaked so every block has the same number of fan club members so everyone has an equal chance.
Block 1 Fan Club #'s 1-99,999
Block 2 #'s 100,000-199,999
Block 3 #'s 200,000-299,999
Block 4 #'s 300,000-400,000+
Each block gets, say 1,500 tickets (just saying for an equal number)
So 4 blocks of 1,500 = 6,000 fan club tickets and everyone still gets an equal shot at tickets. The way they give out the seats when you pick them up doesn't change. But this prevents EVERY SINGLE fan club member from hitting the site at the same time.
And as for the most recent on sale, I tend to believe that some kind of Denial of Service attack happened because there were plenty of tickets to meet the demand for these Europe shows. And to my knowledge, these European shows have never been an issue in the past, even with the old ticket system. And for the lesser demanded shows in the US it wasnt a problem either.
Eddie Vedder solo: 2008 - Boston night 1 & 2 || 2009 - Albany, NY night 1 & 2 || 2011 - Hartford, CT, Boston, MA
im so angry it sold out already, more ten c bullshit :twisted:
the ten club should be more considerate and not put things for sale while i am having my bath
can't wait for the movie.
Vegas 93, Vegas 98, Vegas 00 (10 year show), Vegas 03, Vegas 06
VIC 07
EV LA1 08
Seattle1 09, Seattle2 09, Salt Lake 09, LA4 09
Columbus 10
EV LA 11
Vancouver 11
Missoula 12
Portland 13, Spokane 13
St. Paul 14, Denver 14
That post here is very nice, so I try to take it as an outlet!!!
It was a deja vue of yesterday that happened today:
I had 2 tickets in my account for the PIT in Berlin but when I wanted to check out my card was empty again. So I phoned the company and they told me they had a:
guess what:
server break down....
see, there are these problems everywhere!!!
So after 2,5 hours I got through and finally could buy a seat-place ticket... but I can't sit during a PJ gig, I just can't!!!... however, the standing tickets were sold out after 30 minutes (that's what the nice women of tickets.de told me; she could not believe what was going on... so I told her: you better do believe, that is the normal PJ crazyness...)
Anyway, what bothers me most is that you are lost in this game if you have an old PC with a normal active Lan connection... then you just can't make it and that makes me soooo sad, especially because I was not aware of it and now it seems to late...
So, in case anyone has a spare ticket for the PIT in Berlin, I really would like to buy it, even to a higher price or whatsoever - would be nice.
and on a site note and I know it does NOT belong here: but the whole ticket drama got me somehow. It was and is a bit much and I lost the fun in between those 3 days....
but to get positive again: there are still seating tickets left at tickets.de so and maybe after a real sleep all will be good again...
...the world is come undone, I like to change it everyday but change don't come at once, it's a wave, building before it breaks.
But for the shows where the demand is way higher than the supply it is already a giant crapshoot as to whether or not you might get tickets before they 1) sell out, 2) the server crashes) or 3) the system gets sabotaged and they cancel the presale. I don't see how an actual lottery would be any different than something where you have pretty much the same chance as a real lottery anyways. The only real difference is people wouldn't have to spend hours or days trying to get tickets in their cart.
My thread with this was locked due to us being forced to post in this, so I repost it
will matt damon be starring in the movie? :?
Vegas 93, Vegas 98, Vegas 00 (10 year show), Vegas 03, Vegas 06
VIC 07
EV LA1 08
Seattle1 09, Seattle2 09, Salt Lake 09, LA4 09
Columbus 10
EV LA 11
Vancouver 11
Missoula 12
Portland 13, Spokane 13
St. Paul 14, Denver 14
Eddie Vedder solo: 2008 - Boston night 1 & 2 || 2009 - Albany, NY night 1 & 2 || 2011 - Hartford, CT, Boston, MA
Not defending the whole mess Pearl Jam and or the company got into with this but it's nice to see someone from within took the time to actually post something meaningful and not just a cut and paste. Nice job Kat
Wrong. There have been loads of issues in the past, since 2006, with the site crashing repeatedly. The only time I can recall it ever being easy was when Copenhagen and Katowice went on sale for 2007. And why? Because the emails notifying us about the sale only went out after it began.
<a href="http://www.flickr.com/photos/jmgphotos/4731512142/" title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg" width="630" height="112" alt="PJ Banner2" /></a>
"...I changed by not changing at all..."
I hope members of the band really make sure the club sells tickets to the fans ....everybody can say all they wan't but the number 1 reason for me to have joined in 93 was because the club made me feel like they cared ....
Gonna try for Manchester tickets at 9:00am and if that doesn't work out I think I'll take a trip to the Isle of Wight.
Go luck everyone
i don't think they said it would recommence, in fact iremember them saying there probably wouldn't be a pre sale
personally i think the 10c should look at bringing in someone from the outside with a strong business backround to carry out a review and see how the 10c could improve its systems in order to improve the service to the fans and customer service in general. we can post and hypothesise all we wan't but because we can't have the full information then we can't know what would be the best system for the the fans, 10c, and moneterily, preferably in that order
it will be wrapped in the FLAG and
carrying a CROSS.
F that. There's a reason people have been members since 1991 and the club has given them incentive to do so. The only thing Pearl Jam needs to learn from Phish is how to operate a festival bearing their name.
But long term members aren't getting tickets either. I have seen many posts where they complain. They can still have basically the same way they distribute where the seats are, but I don't get why we have to deal with the stress of having to be at the computer at a certain time only to get frustrated and shut out.
it will be wrapped in the FLAG and
carrying a CROSS.
Should there be modifications to the system? Sure. But there would be more shit being flung around here if it was a lottery.
It already pretty much is a lottery. Just a really fast one.
it will be wrapped in the FLAG and
carrying a CROSS.
Which you have more of a control over than someone else dictating the results. Their demand outweighs their supply. That surely isn't surprising. The notion that people are going to play the tiniest violin for themselves because they can't be at a computer at a certain point in time is laughable. The idea that I would have to wait, say a month, to find out if I have tickets or not via a lottery than spending just one day finding out whether I got them or not would result in me growing more annoyed by the day instead of just one day. I've gotten more tix through the system than not, but the point is I have definitely not gotten them sometimes. And the moral is you win some, you lose some, get over it.
The bigger issue is the structure of those operating this fan club is far below-average. There shouldn't be the same sort of glitches, problems, incompetencies, time after time.
Yeah, I don't think the quickness makes the results better. There have been all kinds of hacking issues with ticketmaster. I think making them so quick actually alters results more. Doing it the same old way didn't seem to help them this time either. I think also that 10C hasn't been able to handle everyone going on at once so a slowed down approach might be more workable for them. Plus it doesn't take a month. I am talking two or three days. That is the way Phish does it and people don't bitch that much.
it will be wrapped in the FLAG and
carrying a CROSS.
No time to be void, or save up on life, you've got to spend it all
Kat,
I think everyone here appreciates your kind (and very human) words. You sound like an actual human being and not some corporate robot toeing the party line. This is really all anyone wants or expects. The problem, however, is that this type of communication came far too late and should have come from someone besides the board moderator. I say that with all due respect. You're not the (only) one who should be communicating this message, you are not the one who made the decisions that led to this farce of a presale, and you're not the one with the power to do anything about it. These sorts of words should be coming from Tim or the band. And again, it's not that we don't appreciate what you have to say. Quite the contrary. But leaving it up to the board moderator to address this issue is ridiculous and a shirking of responsibility on someone else's part. After waiting for a couple of days, glued to our computers, we receive an e-mail that basically slaps us in the face and throws in a heartless "with apologies" at the end. The communication should have been immediate and at least pretending to be sincere. You are sincere, we fans are sincere, the band is sincere. Why are the other "decision makers" so insincere and unwilling to accept responsibility for what by any account was a failure? I do not expect to get tickets because I have a 10C membership. But I do not expect or deserve to be treated in such a condescending manner, either. No fan does.
On an unrelated note, the fact that many of the Euro ticket agencies do not accept non-European credit cards merely makes the situation worse. Even if we want to buy tickets, we cannot. There are easy fixes for this sort of thing, but they were not put into place or likely even considered. The thousands of posts discussing these types of issues have not been addressed by anyone at the PJ organization but you -- and you can't do anything about it. The near total lack of communication on behalf of the organization make it fairly clear that it is not listening to us or reading any of these posts. I think that's called being ignored. Being ignored indicates a lack of concern, a lack of care. Thus, it's pretty easy to see why many of us have concluded that the organization simply does not care about us or what we think. It's kind of hard to pay money for that sort of "treatment."
Memphis - Aug 15, 2000
Chicago - May 16, 2006
Chicago - Aug 23-24, 2009
Columbus - May 6, 2010
Noblesville - May 7, 2010
Manchester - June 20-21, 2012
Amsterdam - June 26-27, 2012
Berlin - July 4-5, 2012