VS. AND VITALOGY 20TH ANNIVERSARY EDITIONS

1484951535459

Comments

  • jmkjmk Posts: 425
    Hub. wrote:
    Before my girlfriend made me the surprise (she bought it a few days after they canceled my order), I sent them these mails.

    Since she's not the same person who purchased it, she paid the full price. I don't think there'll be any arrangement with them that could lead to another box at the lowest price. Unfortunately for me (or rafie). :(

    They didn't do anything before, I don't think they will now. :x

    That's too bad. Did you get the e-mails in French or was it MyPlay Direct? Really unfortunate that the price went up but at the same time I'm happy for those who got it cheaper.
    Stockholm - 07/07/2012
  • Hub.Hub. Posts: 1,990
    Yep! In French.

    I should've written in English, maybe someone else who have given a better answer. :(
  • jmkjmk Posts: 425
    Vs and Vitalogy vinyl on amazon.com for 14 dollar each. The new Ben Harper vinyl for 10 dollar is a bargain :)

    The Ben Harper vinyl sure is a bargain, but I listened to the snippets of the songs and didn't really like them that much. The album he did with R7 was great. He could have sticked with them... And I got those two amazing PJ vinyl records in my Super DeLuxe box set yesterday...
    Stockholm - 07/07/2012
  • jmkjmk Posts: 425
    Hub. wrote:
    Yep! In French.

    I should've written in English, maybe someone else who have given a better answer. :(

    Ok. Might be. Or not written them at all and just hope for the best. That's often better and it worked or a few other Europeans, apparently.
    Stockholm - 07/07/2012
  • I've just realised the money for mine hasn't been taken. It was pending on my account last week but has now gone back in...
  • Hub.Hub. Posts: 1,990
    jmk wrote:
    Hub. wrote:
    Yep! In French.

    I should've written in English, maybe someone else who have given a better answer. :(

    Ok. Might be. Or not written them at all and just hope for the best. That's often better and it worked or a few other Europeans, apparently.

    Maybe. But if you don't ask for anything, you get nothing. :oops:
  • dimitrispearljamdimitrispearljam Posts: 139,721
    Dear Pearl Jam Fan,

    This is regarding the price of your Pearl Jam VS/Vitalogy Collector’s Edition Box Set.

    We noticed that when you placed your order your total price did not include VAT.

    This was an error on our part and we wanted to assure that we will honor that initial low price, and that we will not charge you the higher price, that includes VAT and that is now advertised at our online store.

    If you receive an email saying that your credit card was declined and that your order was canceled, and should you wish to place a new order, please contact customer service. Our agents will help you place a new order at the initial price.

    (Please do not email us any credit card information. Our agents will tell you how to place your new order)

    Thanks again for your order,

    We hope you will enjoy your copy of the VS/Vitalogy Collector’s Edition Box Set.

    Sincerely!
    Your MyPlay Direct Team

    they really dont know whats going on...i receive it already.....i pay with paypal..if they want to charge me they cant..if they cancel my order,and get my money back,i took it for free??wtf this is crazy... :lol::lol:
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Similar here d - as I say, the money has gone back into my account, yet I already have my boxset...
  • TBibbyTBibby Posts: 393
    Similar here d - as I say, the money has gone back into my account, yet I already have my boxset...

    Split the profit wiht us poor bastards who paid "vat". :twisted:
  • dimitrispearljamdimitrispearljam Posts: 139,721
    Similar here d - as I say, the money has gone back into my account, yet I already have my boxset...
    so confused
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • simonortonsimonorton Posts: 173
    My UPS man came to a little village in England yesterday morning.
    Yesterday evening was nom.
    Hold On demo is just, just ... *lost for words.*
    That is all.
    "If I knew where it was I would take you there ... there's much more than this"

    Manchester 92, 09, 12 (x2)
    London 96, 00 (x2), 06, 07, 09, 10
    Reading 06
    Arras 10
    Alpine Valley 11 (x2)
    Prague 12
    Berlin 12
    Leeds 14
    Milton Keynes 14
  • pdalowskypdalowsky Doncaster,UK Posts: 15,113
    I didn't receive the box nor a shipping mail yet.
    But I think (hope) they are busy perparing to send it because I received the following mail from them, and they already charged my credit card (at the correct lower price)...

    Patience, patience, patience .... :)
    Waiting, waiting, waiting .... :geek:
    Dear Pearl Jam Fan,

    This is regarding the price of your Pearl Jam VS/Vitalogy Collector’s Edition Box Set.

    We noticed that when you placed your order your total price did not include VAT.

    This was an error on our part and we wanted to assure that we will honor that initial low price, and that we will not charge you the higher price, that includes VAT and that is now advertised at our online store.

    If you receive an email saying that your credit card was declined and that your order was canceled, and should you wish to place a new order, please contact customer service. Our agents will help you place a new order at the initial price.

    (Please do not email us any credit card information. Our agents will tell you how to place your new order)

    Thanks again for your order,

    We hope you will enjoy your copy of the VS/Vitalogy Collector’s Edition Box Set.

    Sincerely!
    Your MyPlay Direct Team


    Sony should be commended in this instance for getting it right.

    Its a shame they were not consistant with this approach, but on this occasion.....this was great customer service.
  • dimitrispearljamdimitrispearljam Posts: 139,721
    i think all happening like a school to let us know how companys work if someone want to follow a carrer in sales :P
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • jmkjmk Posts: 425
    We'll see what will happen with the No Code/Yield box... Maybe Ten Club will ship worldwide, VAT-free, with a value note that says $50USD :D
    Stockholm - 07/07/2012
  • I pre-ordered this only last week-after they extended the release date until April 11th. Guess what arrived at my apartment yesterday, on April 11th? The Super Deluxe. I couldn't believe it. That was quick!
    My Pearl Jam shows: 1 in 1995, 2 in 1998, 20 in 2003, 13 in 2006, 3 in 2007, 8 in 2008, 5 in 2009, 4 in 2010, 5 in 2012. EV: 8 in 2011, 1 in 2012. Brad: 1 in 1998, 1 in 2002.
  • CloudDog23CloudDog23 Posts: 147
    Dear Pearl Jam Fan,

    This is regarding the price of your Pearl Jam VS/Vitalogy Collector’s Edition Box Set.

    We noticed that when you placed your order your total price did not include VAT.

    This was an error on our part and we wanted to assure that we will honor that initial low price, and that we will not charge you the higher price, that includes VAT and that is now advertised at our online store.

    If you receive an email saying that your credit card was declined and that your order was canceled, and should you wish to place a new order, please contact customer service. Our agents will help you place a new order at the initial price.

    (Please do not email us any credit card information. Our agents will tell you how to place your new order)

    Thanks again for your order,

    We hope you will enjoy your copy of the VS/Vitalogy Collector’s Edition Box Set.

    Sincerely!
    Your MyPlay Direct Team

    they really dont know whats going on...i receive it already.....i pay with paypal..if they want to charge me they cant..if they cancel my order,and get my money back,i took it for free??wtf this is crazy... :lol::lol:
    I go the same mail, and also paid by PayPal, and also received the box-set yesterday (and the pre-order bonus mp3s e-mail last week). No idea what is going on, but it looks like they've messed up and haven't charged either of us enough, but are unable to do anything about it, probably due to us paying by PayPal, and their systems not catching it in time to prevent the items being shipped. Has the money left your account yet?

    2000/05/29 Wembley Arena, London, UK
    2006/04/20 The Astoria, London, UK
    2006/08/29 Gelredome, Arnhem, Netherlands
    2007/06/18 Wembley Arena, London, UK
    2009/08/18 O2 Arena, London, UK
    2010/06/25 Hyde Park, London, UK
    2012/06/20 MEN Arena, Manchester, UK
    2012/07/30 Hammersmith Odeon, UK (Eddie Vedder solo show)
    2013/02/10 O2 Academy Islington, UK (Brad)
    2013/09/19 O2 Academy Brixton, UK (Soundgarden)
    2014/07/08 first direct Arena, Leeds, UK
    2014/07/11 MK Bowl, Milton Keynes, UK
    2017/06/06 Hammersmith Odeon, UK (Eddie Vedder solo show)
    2018/07/17 O2 Arena, London, UK
    2022/07/08 Hyde Park, London, UK
    2022/07/09 Hyde Park, London, UK
    2024/06/25 Co-op Live, Manchester, UK
  • Hub.Hub. Posts: 1,990
    After what I saw, this morning (and after having given up), I decided to email them (a last-ditch attempt).

    Here's the answer (rough translation, as usual):
    Hello,

    Thank you for contacting Sony Music Digital.

    In answer to your e-mail, we inform you that your case is different, in fact, we really had a problem with the system.

    But because of all the inconvenience we've caused, we decided that we will treat your case as a VAT problem.

    We have forwarded your case to the competent department to see how we can solve the problem. When we have news, we will contact you again.

    Thank you for choosing Sony Music Digital.

    Yours,

    Team Sony Music Digital

    Silvia

    Wait and see. :)
  • dimitrispearljamdimitrispearljam Posts: 139,721
    CloudDog wrote:
    Dear Pearl Jam Fan,

    This is regarding the price of your Pearl Jam VS/Vitalogy Collector’s Edition Box Set.

    We noticed that when you placed your order your total price did not include VAT.

    This was an error on our part and we wanted to assure that we will honor that initial low price, and that we will not charge you the higher price, that includes VAT and that is now advertised at our online store.

    If you receive an email saying that your credit card was declined and that your order was canceled, and should you wish to place a new order, please contact customer service. Our agents will help you place a new order at the initial price.

    (Please do not email us any credit card information. Our agents will tell you how to place your new order)

    Thanks again for your order,

    We hope you will enjoy your copy of the VS/Vitalogy Collector’s Edition Box Set.

    Sincerely!
    Your MyPlay Direct Team

    they really dont know whats going on...i receive it already.....i pay with paypal..if they want to charge me they cant..if they cancel my order,and get my money back,i took it for free??wtf this is crazy... :lol::lol:
    I go the same mail, and also paid by PayPal, and also received the box-set yesterday (and the pre-order bonus mp3s e-mail last week). No idea what is going on, but it looks like they've messed up and haven't charged either of us enough, but are unable to do anything about it, probably due to us paying by PayPal, and their systems not catching it in time to prevent the items being shipped. Has the money left your account yet?
    i paid with paypal at 2-2-11,they took the money the same day...and now they cant do anything9charge more) cos its paypal..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • jmkjmk Posts: 425
    Hub. wrote:
    After what I saw, this morning (and after having given up), I decided to email them (a last-ditch attempt).

    Here's the answer (rough translation, as usual):
    Hello,

    Thank you for contacting Sony Music Digital.

    In answer to your e-mail, we inform you that your case is different, in fact, we really had a problem with the system.

    But because of all the inconvenience we've caused, we decided that we will treat your case as a VAT problem.

    We have forwarded your case to the competent department to see how we can solve the problem. When we have news, we will contact you again.

    Thank you for choosing Sony Music Digital.

    Yours,

    Team Sony Music Digital

    Silvia

    Wait and see. :)

    Good luck and let's hope for a refund for you.
    Stockholm - 07/07/2012
  • dimitrispearljamdimitrispearljam Posts: 139,721
    jmk wrote:

    Good luck and let's hope for a refund for you.
    or send u a signed copy from Silvia
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Hub.Hub. Posts: 1,990
    jmk wrote:
    Good luck and let's hope for a refund for you.

    Thanks a lot. :)
    or send u a signed copy from Silvia

    :lol:
  • FatalFatal Posts: 821
    I pre-ordered this only last week-after they extended the release date until April 11th. Guess what arrived at my apartment yesterday, on April 11th? The Super Deluxe. I couldn't believe it. That was quick!

    Lucky you! I ordered mine on Feb 2nd, paid $37.50 in shipping and i still haven't received it.
    Shows: Montreal 98, Barrie 98, Montreal 00, Montreal 03, Montreal 05, Ottawa 05, Toronto 06, Vancouver Night 1 08 (EV), Vancouver Night 2 08 (EV), MSG1 08, MSG2 08, Montreal Night 2 08 (EV), Toronto Night 1 08 (EV), Toronto 09, Hartford 11 (EV), Ottawa 11, Ottawa 16, Ottawa 22.


  • rafierafie Posts: 2,160
    It looks like Sony have no clue what they are doing, so if any one accidentally gets 2 boxes for the price of one, feel free to let me know :lol:
    Still can't believe I met Mike Mccready at the Guggenheim and got a pic with him!!!!!

    2010: 9/7/10 - Bilbao
    2012: 26-27/6/12 - Amsterdam ~~ 29/6/12 - Werchter ~~ 4-5/7/12 - Berlin
    2014: 25/6/14 - Vienna ~~ 26/6/14 - Berlin
  • dimitrispearljamdimitrispearljam Posts: 139,721
    rafie wrote:
    It looks like Sony have no clue what they are doing, so if any one accidentally gets 2 boxes for the price of one, feel free to let me know :lol:
    if that happens ill feel free to give it for free in the forum :)
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Leezestarr313Leezestarr313 Temple of the cat Posts: 14,399
    Whoa, I'm so excited - I just ordered the Superdeluxe box! :D:D:D Biggest birthday pressie ever :o :shock: :D

    Does anyone know how long will it take till it arrives in Germany?
  • dimitrispearljamdimitrispearljam Posts: 139,721
    Leeze wrote:
    Whoa, I'm so excited - I just ordered the Superdeluxe box! :D:D:D Biggest birthday pressie ever :o :shock: :D

    Does anyone know how long will it take till it arrives in Germany?
    :thumbup: :clap::clap::clap:
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • It's funny. The day I email TenClub for tracking, my wife tells me I got the package. YES!!!!
    So San Diego has the box now


    5PM can't come soon enough
    "Do you think the carpetpissers did this?" - The Dude
  • StevieG73StevieG73 Dublin, Ireland and New Brunswick, Canada Posts: 453
    To all my fellow Canadians, please be prepared to be a little more disappointed. After some lengthy investigation I've managed to obtain delivery information for my SDE from the Canadian Post Office...

    Canada Post received it on 04/11/2011 (received my shipping confirmation 03/28/2011)
    Estimated Delivery 04/20/2011
    After paying $37.50 for shipping.....the package is sent COD which includes an additional charge of $19.50 for tax AND a COD charge of $7.50 at time of delivery.

    Was anyone aware of this?
    2000 = Montreal 
    2003 = Montreal
    2005 = Halifax, St. John's Night 1
    2008 = NYC Night 1, 
    2010 = Boston
    2011 = EV - Boston, PJ20 Night 1&2, Toronto
    2012 = EV - Orlando Night 1&2
    2013 = Chicago, Worcester Night 1
    2016 = Boston '16
  • vanrixelvanrixel Posts: 28
    Hub. wrote:
    To those who live in the US: where was the box made?

    Because I've just seen, in my LP's and CD's this:
    Made in the E.U.

    That would mean 10C never sent them to Sony. The European releases weren't obviously late for this reason. :?

    I would like to know that too.
    I think US and EU versions are different.

    Looking at PJCollectors.com:
    http://www.pjcollectors.com/detail.asp?id=1944

    My EU version did not have that content sheet on the back.
  • jgardzjgardz Posts: 277
    Any ideas when it'll start being delivered in Canada? And another set of charges is really BS. 10c should know better by now.
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