Why should I think they would send through UPS since every other time I have ever ordered from them they have never used a courier service.
I was about to point out the same, 10C have never done this on any order I have ever made. I will admit to being stunned when I got the shipping email (stunned and delighted). I knew there would be a customs charge but additional UPS charge...in my book that is covered by the shipping & handling cost I pay. Like someone else pointed out, I have ordered much heavier/bigger goods from the US and never paid that amount of shipping but then again 10C's shipping cost have always been larger than normal (and I accept this).
I'm not bitching and moaning, I bought the item from 10C for 2 reasons. The first (and also most important whether you believe me or not) is that I want the money I spend on this band going directly to the band and 10C provides this opportunity. That is why I always buy from 10C. The second reason is for the opportunity to get a signed copy. I dont mind paying a bit over the odds for this either.
I just feel for everyone, as no-one expected to get hit with such large charges :(
Why should I think they would send through UPS since every other time I have ever ordered from them they have never used a courier service.
To get it to people on (even before) date of official release (remember all the moaning threads about how long it took goods to get to Europe).
But they should have been VERY clear about it. Which they weren't.
I thought that I would have to wait an extra couple of weeks as usual and that didnt bother me as it is usually the norm. I have never bitched about that.
If I would have know it was being shipped by courier I would not have ordered.
Astoria 20/04/06, Leeds 25/08/06, Prague 22/09/06, Wembley 18/06/07,
Dusseldorf 21/06/07, Manchester 17/08/09, London 18/08/09, LA 06/10/09, LA 07/10/09.
But they should have been VERY clear about it. Which they weren't.
To be honest, I think that's the issue with most people. Whay can't the US just let us all in and we can create a PJ town in the country somewhere, we'll even promise not to disturb the 'regular' folk and then we'll all get the same shipping costs!
Why should I think they would send through UPS since every other time I have ever ordered from them they have never used a courier service.
I was about to point out the same, 10C have never done this on any order I have ever made. I will admit to being stunned when I got the shipping email (stunned and delighted). I knew there would be a customs charge but additional UPS charge...in my book that is covered by the shipping & handling cost I pay. Like someone else pointed out, I have ordered much heavier/bigger goods from the US and never paid that amount of shipping but then again 10C's shipping cost have always been larger than normal (and I accept this).
I'm not bitching and moaning, I bought the item from 10C for 2 reasons. The first (and also most important whether you believe me or not) is that I want the money I spend on this band going directly to the band and 10C provides this opportunity. That is why I always buy from 10C. The second reason is for the opportunity to get a signed copy. I dont mind paying a bit over the odds for this either.
I just feel for everyone, as no-one expected to get hit with such large charges :(
Exactly. I knew I was paying more I just didn't expect to be hit with quite the level of charges :(
Oh well I'll pay it and enjoy the boxset. But will know for the next reissues not to order through 10c 'cause although I like the money to go to the band I like to keep a little for myself :shock: :P
So are we strangers now? Like rock and roll and the radio?
But they should have been VERY clear about it. Which they weren't.
To be honest, I think that's the issue with most people. Whay can't the US just let us all in and we can create a PJ town in the country somewhere, we'll even promise not to disturb the 'regular' folk and then we'll all get the same shipping costs!
Or ship 'en masse' to someplace like Jersey and get free shipping from there (and no problem with customs, etc.)
The shipping address on my order is an address in London I havent lived at for 3 years, over 100 miles from where I live now. I dont know how it ended up as being there, since I have ordered stuff to my current address loads of times. Maybe autofill on the website. I dont know.
Anyhoo, UPS said they have to deliver to that address once before they can reroute. I dont know who lives there now and cant contact them so was really worried someone would just sign for it and it would go missing.
Looking at my UPS link today, I can see the delivery was flatly refused! No doubt the £35 charge helped that decision!.
I can only blame myself for rushing in and ordering from the 10 club but at the time it wasnt clear how limited this was, whether it was fan club only and whether it would be released in commercial stores overseas.
My friend who ordered from HMV is laughing his head off at me right now.
I shall have to think long and hard before ordering from tenclub as opposed to UK stores again.
Wembley 00 (Night 1)Cardiff 00 Astoria 06 Jools Holland Recording 06 (I met Ed!)Reading 06 Katowice 07 Wembley 07 Shepherds Bush 09 O2 London 09 Hard Rock Calling 10 Manchester 12 Night 1 and 2
But they should have been VERY clear about it. Which they weren't.
To be honest, I think that's the issue with most people. Whay can't the US just let us all in and we can create a PJ town in the country somewhere, we'll even promise not to disturb the 'regular' folk and then we'll all get the same shipping costs!
Or ship 'en masse' to someplace like Jersey and get free shipping from there (and no problem with customs, etc.)
Now that would have been an idea!!! Or is it just that you don't want us all invading the US??
Why should I think they would send through UPS since every other time I have ever ordered from them they have never used a courier service.
I was about to point out the same, 10C have never done this on any order I have ever made. I will admit to being stunned when I got the shipping email (stunned and delighted). I knew there would be a customs charge but additional UPS charge...in my book that is covered by the shipping & handling cost I pay. Like someone else pointed out, I have ordered much heavier/bigger goods from the US and never paid that amount of shipping but then again 10C's shipping cost have always been larger than normal (and I accept this).
I'm not bitching and moaning, I bought the item from 10C for 2 reasons. The first (and also most important whether you believe me or not) is that I want the money I spend on this band going directly to the band and 10C provides this opportunity. That is why I always buy from 10C. The second reason is for the opportunity to get a signed copy. I dont mind paying a bit over the odds for this either.
I just feel for everyone, as no-one expected to get hit with such large charges :(
Exactly. I knew I was paying more I just didn't expect to be hit with quite the level of charges :(
Oh well I'll pay it and enjoy the boxset. But will know for the next reissues not to order through 10c 'cause although I like the money to go to the band I like to keep a little for myself :shock: :P
Now that would have been an idea!!! Or is it just that you don't want us all invading the US??
Invade all you want, I live in the UK (though I am American... well part... well... you know.. one of those!)
Though on a more serious note... would Jersey not be an option (says someone who has absolutely no idea...)
I had often wondered why all Euro orders weren't sent to a central distribution point for the more expensive, customs-incurring items and customs paid then. Even if it meant upping the shipping a little surely it would be cheaper than everyone being charged individually for customs charges and 'handling' fees. There must be enough merchandise sales coming this way to warrant looking into it at least.
Back to something earlier in this thread, I for one would have bought this item if the chance of having a signed one was say 5 were going to be signed....there was a chance
But I refuse to believe that if that hadnt been mentioned, and that it wasnt exclusive (I never thought it was), that anyone would have paid more to order direct from the tenclub internationally....why the fucking hell would they?
Now that would have been an idea!!! Or is it just that you don't want us all invading the US??
Invade all you want, I live in the UK (though I am American... well part... well... you know.. one of those!)
Though on a more serious note... would Jersey not be an option (says someone who has absolutely no idea...)
I had often wondered why all Euro orders weren't sent to a central distribution point for the more expensive, customs-incurring items and customs paid then. Even if it meant upping the shipping a little surely it would be cheaper than everyone being charged individually for customs charges and 'handling' fees. There must be enough merchandise sales coming this way to warrant looking into it at least.
As far as I can remember that normally happens. Most PJ merch goes to Sweden and then from there goes throughout Europe...they used UPS this time...hence the balls up
As far as I can remember that normally happens. Most PJ merch goes to Sweden and then from there goes throughout Europe...they used UPS this time...hence the balls up
i am not here to complain, but after reading everyone elses opinions i do feel the want to express that i did feel a little mislead by the 10c. By that i simply mean, as someone else stated, that by purchasing the SDE thru 10c it would be something that you couldnt purchase anywhere else. I did not really think much about the sigs, because i knew i wouldnt be that lucky (as i never am). i just thought i could get something as a perk of being in the fan club, when it turns out that anybody with $135 in their pocket could walk into a best buy and get the same EXACT item for $15 less than I actually paid. I just feel for the first time that the 10c dropped the ball, perhaps they were in over their head with excitement? oh well, mine will arrive monday, and i still cant wait.
why can't people take the initiative and ASK some questions before purchasing?
why does 10C have to TELL everyone everything?
Sorry, but why would I ask "are you going to ship the items in a different way to the other hundreds of times I've ordered goods through 10c"? I'm sure they'd get very sick if everyone asked this question every time they placed an order.
why can't people take the initiative and ASK some questions before purchasing?
why does 10C have to TELL everyone everything?
Sorry, but why would I ask "are you going to ship the items in a different way to the other hundreds of times I've ordered goods through 10c"? I'm sure they'd get very sick if everyone asked this question every time they placed an order.
Strummers, dont forget one must never speak wrong of the 'club....its against the rules.....you must praise them constantly
why can't people take the initiative and ASK some questions before purchasing?
why does 10C have to TELL everyone everything?
Sorry, but why would I ask "are you going to ship the items in a different way to the other hundreds of times I've ordered goods through 10c"? I'm sure they'd get very sick if everyone asked this question every time they placed an order.
yeah, you should have, It's a big box, not a t-shirt or cd. you 'assumed' and you know what that means....
Just got mine £31 each and I even had to argue with the guy about accepting a cheque because my parcel stated cash only - he had to phone his manager.
Also got him to ask about the calculation of the charges and after taking the phone and speaking to his manager he said I would have to take it up with the sender as they're calculated on how much shipping they paid per item (i.e based on size and weight) and not on what we actually paid. I argues that if that was the case the VAT charge should be even less, but they weren't having any of it!
why can't people take the initiative and ASK some questions before purchasing?
why does 10C have to TELL everyone everything?
Sorry, but why would I ask "are you going to ship the items in a different way to the other hundreds of times I've ordered goods through 10c"? I'm sure they'd get very sick if everyone asked this question every time they placed an order.
yeah, you should have, It's a big box, not a t-shirt or cd. you 'assumed' and you know what that means....
Posters are larger than this package and they get sent through the usual route, packages that include vinyl and other items (similar size) in the past have been sent through the usual route, and we didn't know the actual weight until we had the UPS tracking info.
Seriously, every time you order something from 10c do you ask about how it's going to be delivered??
It is not the first time I order boxset like these (example the melvins boxset from Hydrahead) or packages of this size and I never had to pay extra fees nor customs taxes. It is the choice of UPS that put us in this situation, having to pay 80 euros more than if I bought it in my local store...
I initially bought it from the 10c cause I prefer my money to go straight to the band not because I expected it to be signed (I don't care) and not cause I thought it was an exclusive item. What a dumbass I am, I will not do it again.
I am feeling robbed
I feel for the international fans who are getting blind-sided like this. If I was one of them, I would strongly consider rejecting the package and disputing the charges with my credit card company. you might have to check your individual agreements, but the additional, unanticipated charges might be valid grounds.
I feel for the international fans who are getting blind-sided like this. If I was one of them, I would strongly consider rejecting the package and disputing the charges with my credit card company. you might have to check your individual agreements, but the additional, unanticipated charges might be valid grounds.
Thanks for your understanding its good to know some people can empthise with the way a lot of people are feeling right now , unfortunately I think it's a bit risky for people as they might end up losing more if they can't get refunded. Or at the very least lose out on the $50 original postage anyway.
I didnt care that Best Buy (and Amazon?) were selling it cheaper, because with sales tax it would come out to be about the same, and as others have said, I would rather give my money directly to the band. however, for the international fans, the extra cost of ordering from 10C is significant.
I feel for Ricardo and everyone else that feels ripped off. I completely agree with you. I did not buy the Super Delux edition (yet), because I was still angry about the 2008 Bootleg box set. It is the same thing. I ended up paying 240.74 for the complete bootleg set and the box and a few months later it was available from the 10C for $200. I felt used because I acted so quickly and my enthsiasm cost me $40, so I am taking my time with this super delux edition. Your enthusiasm should not cost you more; that enthusiasm is vital to the continued success of the band. That enthusiasm is priceless to the band and they can't keep spoiling it by these type of problems. On the flip side, there was no room for taking your time with the ITW Vinyl. So that is what needs to be communicated, is there 2000 available (ITW Vinyl) or 200,000 available (super deluxe)? Is it a 10C exclusive or for wider release? Just be open and honest and fair; that goes a long way.
I feel for Ricardo and everyone else that feels ripped off. I completely agree with you. I did not buy the Super Delux edition (yet), because I was still angry about the 2008 Bootleg box set. It is the same thing. I ended up paying 240.74 for the complete bootleg set and the box and a few months later it was available from the 10C for $200. I felt used because I acted so quickly and my enthsiasm cost me $40, so I am taking my time with this super delux edition. Your enthusiasm should not cost you more; that enthusiasm is vital to the continued success of the band. That enthusiasm is priceless to the band and they can't keep spoiling it by these type of problems. On the flip side, there was no room for taking your time with the ITW Vinyl. So that is what needs to be communicated, is there 2000 available (ITW Vinyl) or 200,000 available (super deluxe)? Is it a 10C exclusive or for wider release? Just be open and honest and fair; that goes a long way.
And think how you will feel when 10C has thousands of these left over in the warehouse and they put them on sale. That would/could start some real bitching. All of a sudden the super duper deluxe is only $99, that might start a riot.
Comments
I was about to point out the same, 10C have never done this on any order I have ever made. I will admit to being stunned when I got the shipping email (stunned and delighted). I knew there would be a customs charge but additional UPS charge...in my book that is covered by the shipping & handling cost I pay. Like someone else pointed out, I have ordered much heavier/bigger goods from the US and never paid that amount of shipping but then again 10C's shipping cost have always been larger than normal (and I accept this).
I'm not bitching and moaning, I bought the item from 10C for 2 reasons. The first (and also most important whether you believe me or not) is that I want the money I spend on this band going directly to the band and 10C provides this opportunity. That is why I always buy from 10C. The second reason is for the opportunity to get a signed copy. I dont mind paying a bit over the odds for this either.
I just feel for everyone, as no-one expected to get hit with such large charges :(
I thought that I would have to wait an extra couple of weeks as usual and that didnt bother me as it is usually the norm. I have never bitched about that.
If I would have know it was being shipped by courier I would not have ordered.
Dusseldorf 21/06/07, Manchester 17/08/09, London 18/08/09, LA 06/10/09, LA 07/10/09.
Ain't gonna be any middle anymore.
To be honest, I think that's the issue with most people. Whay can't the US just let us all in and we can create a PJ town in the country somewhere, we'll even promise not to disturb the 'regular' folk and then we'll all get the same shipping costs!
http://www.strummersphotography.com
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Exactly. I knew I was paying more I just didn't expect to be hit with quite the level of charges :(
Oh well I'll pay it and enjoy the boxset. But will know for the next reissues not to order through 10c 'cause although I like the money to go to the band I like to keep a little for myself
Or ship 'en masse' to someplace like Jersey and get free shipping from there (and no problem with customs, etc.)
The shipping address on my order is an address in London I havent lived at for 3 years, over 100 miles from where I live now. I dont know how it ended up as being there, since I have ordered stuff to my current address loads of times. Maybe autofill on the website. I dont know.
Anyhoo, UPS said they have to deliver to that address once before they can reroute. I dont know who lives there now and cant contact them so was really worried someone would just sign for it and it would go missing.
Looking at my UPS link today, I can see the delivery was flatly refused! No doubt the £35 charge helped that decision!.
I can only blame myself for rushing in and ordering from the 10 club but at the time it wasnt clear how limited this was, whether it was fan club only and whether it would be released in commercial stores overseas.
My friend who ordered from HMV is laughing his head off at me right now.
I shall have to think long and hard before ordering from tenclub as opposed to UK stores again.
Now that would have been an idea!!! Or is it just that you don't want us all invading the US??
http://www.strummersphotography.com
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Invade all you want, I live in the UK (though I am American... well part... well... you know.. one of those!)
Though on a more serious note... would Jersey not be an option (says someone who has absolutely no idea...)
I hear ya sister
I had often wondered why all Euro orders weren't sent to a central distribution point for the more expensive, customs-incurring items and customs paid then. Even if it meant upping the shipping a little surely it would be cheaper than everyone being charged individually for customs charges and 'handling' fees. There must be enough merchandise sales coming this way to warrant looking into it at least.
http://www.strummersphotography.com
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But I refuse to believe that if that hadnt been mentioned, and that it wasnt exclusive (I never thought it was), that anyone would have paid more to order direct from the tenclub internationally....why the fucking hell would they?
As far as I can remember that normally happens. Most PJ merch goes to Sweden and then from there goes throughout Europe...they used UPS this time...hence the balls up
Invasion is on the cards then...
why does 10C have to TELL everyone everything?
Sorry, but why would I ask "are you going to ship the items in a different way to the other hundreds of times I've ordered goods through 10c"? I'm sure they'd get very sick if everyone asked this question every time they placed an order.
http://www.strummersphotography.com
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Strummers, dont forget one must never speak wrong of the 'club....its against the rules.....you must praise them constantly
yeah, you should have, It's a big box, not a t-shirt or cd. you 'assumed' and you know what that means....
Also got him to ask about the calculation of the charges and after taking the phone and speaking to his manager he said I would have to take it up with the sender as they're calculated on how much shipping they paid per item (i.e based on size and weight) and not on what we actually paid. I argues that if that was the case the VAT charge should be even less, but they weren't having any of it!
http://www.strummersphotography.com
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Posters are larger than this package and they get sent through the usual route, packages that include vinyl and other items (similar size) in the past have been sent through the usual route, and we didn't know the actual weight until we had the UPS tracking info.
Seriously, every time you order something from 10c do you ask about how it's going to be delivered??
http://www.strummersphotography.com
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I initially bought it from the 10c cause I prefer my money to go straight to the band not because I expected it to be signed (I don't care) and not cause I thought it was an exclusive item. What a dumbass I am, I will not do it again.
I am feeling robbed
Posters for Sale: http://community.pearljam.com/discussion/117469/posters-for-sale
T-Shirts for Sale: http://community.pearljam.com/discussion/149289/pj-t-shirt-trade-or-sale
Thanks for your understanding its good to know some people can empthise with the way a lot of people are feeling right now
http://www.strummersphotography.com
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it's actually $125 from best buy with free shipping.
Well i was correct with the $15 less than I actually paid, just had the wrong BB price, sorry
Posters for Sale: http://community.pearljam.com/discussion/117469/posters-for-sale
T-Shirts for Sale: http://community.pearljam.com/discussion/149289/pj-t-shirt-trade-or-sale
get ready to be shot down by the 10c fanclub.