No AMEX for Australia????

124

Comments

  • adelaidefc
    adelaidefc Posts: 17
    gotthebottle said:

     
    Did you do what most of us did and email TM AU? And 10C? And we all called and messaged AMEX... as per my post above it got their stuttering. 
    Yep definitely have. I'm just a naturally cynical person who have no faith in faceless corps (including 10C) to do what's right for their customers. 
    I very much hope I'm proven wrong!  :)
  • Goofee
    Goofee Melbourne Posts: 12

    Melbourne 03/03/1998 Melbourne 19/02/2003 Melbourne 13/11/2006 Melbourne 20/11/2009 Melbourne BDO 24/01/2014 Sydney BDO 26/01/2014 EV Melbourne 16/02/2014 EV Melbourne 18/02/2014 San Diego 2022 LA 1 2022 LA 2 2022 Phoenix 2022
  • gotthebottle
    gotthebottle San Diego Posts: 3,739
    Goofee said:

    Seems we are all starting to get these....
  • dimitrispearljam
    dimitrispearljam Posts: 139,725
    Didnt use amex and decline as well..its not only amex
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • gotthebottle
    gotthebottle San Diego Posts: 3,739
    dimitrispearljam said:
    Didnt use amex and decline as well..its not only amex
    Not sure what your situation is specifically... but this was a TM screw up of major proportion so they look like they'll make it right..?
  • dimitrispearljam
    dimitrispearljam Posts: 139,725
    gotthebottle said:
    dimitrispearljam said:
    Didnt use amex and decline as well..its not only amex
    Not sure what your situation is specifically... but this was a TM screw up of major proportion so they look like they'll make it right..?
     have no clue what they will do..have no much faith on them
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • NewfieintheUSA
    NewfieintheUSA Posts: 2,416
    I just redid my NA submissions since I had used an Amex card. Not taking this chance 
  • BlueLedbetter
    BlueLedbetter Posts: 1,377
    With it being a widespread issue there must be scope to contact everyone and arrange alternative payment surely?
  • NewfieintheUSA
    NewfieintheUSA Posts: 2,416
    BlueLedbetter said:
    With it being a widespread issue there must be scope to contact everyone and arrange alternative payment surely?
    Hopefully 
  • dimitrispearljam
    dimitrispearljam Posts: 139,725
    edited February 2024
    dimitrispearljam said:
    Didnt use amex and decline as well..its not only amex
     i used mastercard,advanzia bank
    Post edited by dimitrispearljam on
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • sj9966
    sj9966 UK Posts: 55
    I used a Virgin Mastercard, when they took the £1 charge I was able to add tickets today to a trusted merchants list so I'm hoping all now goes through without a hitch.

    Scranton 1992, Manchester 1 2012, Leeds 2014, Milton Keynes 2014, Wrigley 1 2016, Amsterdam 1 2018, Prague 2018, London 2 2018, EV Madrid 2019, Hyde Park 1 2022, Hyde Park 2 2022

  • gotthebottle
    gotthebottle San Diego Posts: 3,739
    sj9966 said:
    I used a Virgin Mastercard, when they took the £1 charge I was able to add tickets today to a trusted merchants list so I'm hoping all now goes through without a hitch.

    That is smart.. but the problem was they allowed us to use AMEX but then say it's not even accepted by vendor 
  • just_one
    just_one Lisbon Posts: 2,288
    sj9966 said:
    I used a Virgin Mastercard, when they took the £1 charge I was able to add tickets today to a trusted merchants list so I'm hoping all now goes through without a hitch.

    How do u add tickets today to merchants list?
  • PJammin
    PJammin Posts: 606
    edited February 2024
    Something is going on with Amex. I've been a cardholder for 25 years. My wife and I use Amex for EVERYTHING!!! In the last 2 months my wife's card has had nothing but problems with online transactions being declined and flagged as fraud. I'm not even talking about high-end / high dollar value purchases. The last one was a $60 pair of soccer cleats from Dicks Sporting Goods. We have 3 active kids. We buy gear from Dicks all the time. I've called them 3 times to complain about it. They even sent her another card "to be safe". The just kept saying the purchases were out of the ordinary and with high risk vendors. Is Dicks sporting goods "high risk" now?!?!? Needless to say, I submitted all requests for this tour with a card other than AMEX for this very reason. Something has changed in their fraud algo and it's kind of a pain in the ass. 
  • gotthebottle
    gotthebottle San Diego Posts: 3,739
    edited February 2024
    PJammin said:
    Something is going on with Amex. I've been a cardholder for 25 years. My wife and I use Amex for EVERYTHING!!! In the last 2 months my wife's card has had nothing but problems with online transactions being declined and flagged as fraud. I'm not even talking about high-end / high dollar value purchases. The last one was a $60 pair of soccer cleats from Dicks Sporting Goods. We have 3 active kids. We buy gear from Dicks all the time. I've called them 3 times to complain about it. They even sent her another card "to be safe". The just kept saying the purchases were out of the ordinary and with high risk vendors. Is Dicks sporting goods "high risk" now?!?!? Needless to say, I submitted all requests for this tour with a card other than AMEX for this very reason. Something has changed in their fraud algo and it's kind of a pain in the ass. 
    Read.... all... the.. thread.. it was those of us for Australia tix
  • RoleModelsinBlood31
    RoleModelsinBlood31 Austin TX Posts: 6,239
    Jeez folks, I hope they get you all sorted out, this isn't cool at all.  Sorry this happened to you all.
    I'm like an opening band for your mom.
  • sj9966
    sj9966 UK Posts: 55
    just_one said:
    sj9966 said:
    I used a Virgin Mastercard, when they took the £1 charge I was able to add tickets today to a trusted merchants list so I'm hoping all now goes through without a hitch.

    How do u add tickets today to merchants list?
    When I had to authorise the £1 charge via the app there was a checkbox to add to trusted merchants. 

    Scranton 1992, Manchester 1 2012, Leeds 2014, Milton Keynes 2014, Wrigley 1 2016, Amsterdam 1 2018, Prague 2018, London 2 2018, EV Madrid 2019, Hyde Park 1 2022, Hyde Park 2 2022

  • ReleaseMe
    ReleaseMe Mississauga, Ontario Posts: 753
    NewfieintheUSA said:
    I just redid my NA submissions since I had used an Amex card. Not taking this chance 
    exactly the same
    2000 - Toronto
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  • PJammin
    PJammin Posts: 606
    gotthebottle said:
    PJammin said:
    Something is going on with Amex. I've been a cardholder for 25 years. My wife and I use Amex for EVERYTHING!!! In the last 2 months my wife's card has had nothing but problems with online transactions being declined and flagged as fraud. I'm not even talking about high-end / high dollar value purchases. The last one was a $60 pair of soccer cleats from Dicks Sporting Goods. We have 3 active kids. We buy gear from Dicks all the time. I've called them 3 times to complain about it. They even sent her another card "to be safe". The just kept saying the purchases were out of the ordinary and with high risk vendors. Is Dicks sporting goods "high risk" now?!?!? Needless to say, I submitted all requests for this tour with a card other than AMEX for this very reason. Something has changed in their fraud algo and it's kind of a pain in the ass. 
    Read.... all... the.. thread.. it was those of us for Australia tix
    I understand. I was just pointing out that American Express, and their fraud detection, has recently become hyper sensitive. They're even pushing card holders to opt in to voice recognition for large purchases. Anyways, If they're rejecting a stateside purchase of $60 I could see where a foreign purchase in excess of $1000 could also get flagged. It seems like maybe the issue is likely with the vendor and not the card. Now, that would be a different story. I've also see in the posts where TM appears to acknowledge some sort of processing issue with Amex cards. So who knows where the blame falls in all of this. The point I was attempting to make is that even prior to this Australian ticket issue, I wasn't even taking a chance with Amex as part of the North America draw. Looking through the thread it appears others are now doing the same. If you were one of those caught in this mess, I hope it works out for you and you get a great show down under. 
  • PJ_Soul
    PJ_Soul Vancouver, BC Posts: 50,664
    edited February 2024
    NewfieintheUSA said:
    I just redid my NA submissions since I had used an Amex card. Not taking this chance 

    It's hard to imagine it will be an issue in NA, where the charge is directly through TM and not linked to Tickets Today. AMEX is the official credit card of Ticketmaster, lol. TM would have a true distaster on their hands if all TM sales couldn't process AMEX charges, lol.
    Post edited by PJ_Soul on
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