No AMEX for Australia????

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Just got a text from AMEX saying my card was declined for the Australian shows because they no longer accept AMEX as a payment? WHY did site take my card ar registration & how can i get them a VISA or MC instead???
1994 Boston
1998 Mansfield
2000 Atlanta & Mansfield
2003 Mansfield (X2)
2004 Boston
2006 Chicago & Boston (x2)
2008 Mansfield (x2)
2009 Chicago
2010 Buffalo & Boston
2011 Toronto
2012 Amsterdam
2013 Wrigley, Worcerster (x2), Philly, & Hartford
2014 Memphis, Moline, Denver
2016 Ft. Lauderdale, Miami, Tampa, Hampton, Philly, Fenway (x2), Wrigley Monday
2018 Wrigley (x2), Fenway (x2)
2022 MSG. Nashville
2023 Ft. Worth 2, Austin (x2)
2024 Vegas 2, Wrigley 2, Fenway (x2), Auckland (x2), Gold Coast, Melbourne 1
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Comments

  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    Bunch of us did.. please n message 10c and Ticketmaster AU and let them know a bunch of us got screwed. I talked to AMEX Z AND THEY admitted it was their fault
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    Do this now
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    Message 10c ticketing.. message TM AUS now... lots of us got this.  Amex admitted to me they made mistake 
  • KPLATT
    KPLATT Posts: 28
    Oh shit, I put in amex too
  • KPLATT
    KPLATT Posts: 28
    How do I message 10c/amex? 
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    Tenclubsupport@ticketmaster.com
  • KPLATT
    KPLATT Posts: 28
    Thanks messaged them and 10c - I don't understand why they would have a picture of the amex logo on the request form and allow us to put in the card and accept it
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    KPLTT said:
    Thanks messaged them and 10c - I don't understand why they would have a picture of the amex logo on the request form and allow us to put in the card and accept it
    That's the point we want to make. It isn't wrong.. it's accepted in OZ...AMMEX screwed up but they can't fix it.. only 10c can. @Sea
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    Tenclubsupport@tickemaster.com
  • KPLATT
    KPLATT Posts: 28
    Husband is on the phone now to amex platinum support
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    KPLATT said:
    Husband is on the phone now to amex platinum support
    They can't fix it... we have all called AEX and they say they denied cause though was fraud. They didn't check with cardholder first.. they just denied. 
    On my 10c can fix
  • link93
    link93 Posts: 414
    So if we used amex as payment type for N America do we need to resubmit our request before deadline
    with a Visa?
  • Weston1283
    Weston1283 Fredericksburg, VA Posts: 5,015
    link93 said:
    So if we used amex as payment type for N America do we need to resubmit our request before deadline
    with a Visa?
    I am thinking about it.  My Mastercards do this at times as well - will require me to confirm purchase via text and "retry" once confirmed.  Unfortunately, sounds like 10C has no flexibility with this.

    I have even notified MC/Citicards before making the purchase, been told all is good, and still get the declined and text message lol

    Probably going to switch my entries to VISA
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore
  • KPLATT
    KPLATT Posts: 28
    Can anyone who can still request take a screenshot showing that they say you can use AMEX? 
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    link93 said:
    So if we used amex as payment type for N America do we need to resubmit our request before deadline
    with a Visa?
    No
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    KPLATT said:
    Can anyone who can still request take a screenshot showing that they say you can use AMEX? 
    Australia window for requests closed 24hrs ago
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    edited February 2024
    KPLATT said:
    Can anyone who can still request take a screenshot showing that they say you can use AMEX? 
    If TM Australia didn't take AMEX WE WOULDN'T HAVE BEEN ABLE TO SUBMIT REQUEST...as in NZ who didn't take it. @Sea
    Post edited by gotthebottle on
  • link93 said:
    So if we used amex as payment type for N America do we need to resubmit our request before deadline
    with a Visa?
    No

    or maybe

    SHOW COUNT: (170) 1990's=3, 2000's=53, 2010/20's=114, US=124, CAN=15, Europe=20 ,New Zealand=4, Australia=5
    Mexico=1, Colombia=1 



  • goldrush
    goldrush everybody knows this is nowhere Posts: 7,788
    What the fuck? I haven’t received any text from Amex yet, but if this is the reason people are missing out it’s bullshit that 10C need to fix
    “Do not postpone happiness”
    (Jeff Tweedy, Sydney 2007)

    “Put yer good money on the sunrise”
    (Tim Rogers)
  • gotthebottle
    gotthebottle San Diego Posts: 3,738
    link93 said:
    So if we used amex as payment type for N America do we need to resubmit our request before deadline
    with a Visa?
    No

    or maybe
    Do what you think is best