Ten Club Ticket Reserved Seat Reassignment Update

Peasant Tents

Member number 313xxx (thought it was 317xxx!) joined September 03.  

Chicago N1 

1st Assignment Block 107 Row 4 
2nd Assignment Block 210 Row 7 
3rd Assignment Block 216 Row 4 
Chicago Night 2 
1st Assignment Block 107 Row 5 
2nd Assignment Block 316 Row 2
3rd Assignment Block 211 Row 7. 

Definitely got better seats in the third round from the second round !  

RatherStarved

Sarava said:

KV4053 said:

JJ40626 said:

 Been a Ten Club member since 1998 and my seats are at the back of the stadium in St Paul. Friends who aren’t Ten Club members are in row 23 center stage. Something isn’t right here, folks. Ten Club members did didn’t have the priority seating as advertised?

Was that show your priority 1 show?

Unfortunately they arent taking priority in to account with reserved seating. Hopefully they do in future tours, if they're going to include the worst seats in the house again.

This is an interesting idea.  Historically priority does not affect seating location, only seniority does.  But there might be a way to design it to account for both.  Like, all the priority 1 reserved winners for a show get the best tickets to that show, with the more senior priority 1’ers getting the best of that batch.  Then the next best batch goes to all the priority 2’ers.  And so on.  Vs. now all the winners from all priorities are grouped together and then seniority allocation is done.  

This is not a complaint.  It has always been clear how it is done.  But it’s an idea for next time.  

ComeToTX

Who would have guessed that so many people would be upset that the band and their club worked to make sure almost all tickets were given to their biggest and most loyal fans? Unreal. 

afalgione

Sea said:

Ten Club Ticket Reserved Seat Reassignment Update
News May 3 2023

Ten Club is sharing an update to all Ten Club reserved seat ticket holders. 

On Friday May 5th, Ticketmaster will complete the adjustments needed for the seniority-based seating process and send out an email soon after with your correct seat assignment. Ticketmaster will not need to transact on your card to finalize this process. 

We appreciate your patience and look forward to seeing a record breaking number of members at these shows. 

Ten Club

I’m flying in from Zürich to see this show and seeing my seat assignment seriously makes me want to cancel my flights and scrap the tickets. Paying all this money to sit at the top of an arena stadium only a few rows away from the ceiling feels like a kick in the nuts. Seriously disappointed. I would’ve just taken my chances with regular sale or buy on the secondary market. 

mattcoz

Peasant Tents said:

Member number 313xxx (thought it was 317xxx!) joined September 03.  

Chicago N1 

1st Assignment Block 107 Row 4 
2nd Assignment Block 210 Row 7 
3rd Assignment Block 216 Row 4 
Chicago Night 2 
1st Assignment Block 107 Row 5 
2nd Assignment Block 316 Row 2
3rd Assignment Block 211 Row 7. 

Definitely got better seats in the third round from the second round !  

216 row 4 is a nice pull with that number, might even be a little better than what I got with 194xxx.

mickeyrat

VOLARE said:

My emails all went through to the “claim your tickets”. Now we wait for another email pre show to get the ticket into our smart phone for entry? Is that how it works now? Don’t recall tickets like that before. Used to getting ticket email and moving them over to my digital wallet for storage until show date. If anyone is certain let me know. Email said another email closer to show. Seemed odd.  Thanks all!

no. at some point your tm account will have them accessible. no other email ....

mickeyrat

lets try this next time.

lottery only. shit changes in our membership. thats one that can.

I dont give a shit how long you've been a member. its not a contest. there are fans who werent even born yet when 10c started. they pay the same membership dues.....

funkman

And maybe without the longtime members there wouldn't be  a fan club and you could just enjoy the fantastic Ticketbastard customer service. 

OfThePearl

If 10c abandoned seniority, it would just become a registry for scalpers, who could sign up tomorrow and have as equal access to the best seats as a lifelong real fan has. That defeats the whole purpose and intent of the 10c, regarding tickets.

Its reported that there already are many scalpers taking advantage of the club perks, but at least there is less incentive if it takes awhile to get better seats.

10c has tried to reward newer members with having seniority not effect GA chances, and lottery rows 1-2, 9-10, when there is no GA section.

Unfortunately, the "best seats in the house" seem to be getting more elusive for all of us. Regardless, I'll still take my chances here first.

100 Pacer

ComeToTX said:

Who would have guessed that so many people would be upset that the band and their club worked to make sure almost all tickets were given to their biggest and most loyal fans? Unreal. 

I think people were upset by the suggestion seniority equals fandom when all it represented is being rewarded with better seat locations.

Discopij

Eddieredder said:

Discopij said:

404xxx reassigned for chicago shows to 211 and 317 … about what I expected.  PJ premium took all the best seats 10c used to get … oh well.  The only solution going forward would be if they played more shows … but I’m not holding my breath for a big tour.

PJ Premium took SOME good seats. It would be great if people stopped making blanket assumptions like ALL. Thats simply not true. 

Ok let’s compromise on “most” of the best seats because that’s what all the reports back are suggesting.

incredebell

flanosmasseur said:

incredebell said:

For Indy, I moved from section F, row Y to section D, row W.

So a couple rows closer but now off to the side instead of center stage. I didn't go backwards, so I'm happy. 

Did they reassign you to the far left side in Section D (seat numbers in the 30s, 40s, 50s)? Or are you close to Section F (Seats 10s & 20s)? Just curious...

I'm seat 16, so closer to E it looks like. So not totally off to the side I guess.

greenwoodlogan102498

Everyone going to Ft. Worth should definitely look at some pics of how small that place is. Only a 14000 seater 

static111

ComeToTX said:

Who would have guessed that so many people would be upset that the band and their club worked to make sure almost all tickets were given to their biggest and most loyal fans? Unreal. 

I think some of the complaints are that they are spending $162 for seats that they would never have even bothered with had they known that is what they were getting.  162 for me personally is too much for any band, even my favorite one.  But the people that are paying more money for seats that are worse than they have ever gotten have a legitimate gripe in my opinion.  Guaranteeing nosebleeds to the fans but taking what appears to be a large portion of what were formerly ten club tickets and putting them on the premium block, kinda seems like taking advantage of club members to make sure the worst seats were bought at $162.  

Kevinman

So it seems like they increased the number of 10C tickets and moved them back in exchange for letting the closer seats sell as premium.  Does that sound accurate?
My seats are ok, however I’m 177xxx.  Just seems like 10C tix are, in general, a lot further back and higher up than in the past.

Kevinman

static111 said:

ComeToTX said:

Who would have guessed that so many people would be upset that the band and their club worked to make sure almost all tickets were given to their biggest and most loyal fans? Unreal. 

I think some of the complaints are that they are spending $162 for seats that they would never have even bothered with had they known that is what they were getting.  162 for me personally is too much for any band, even my favorite one.  But the people that are paying more money for seats that are worse than they have ever gotten have a legitimate gripe in my opinion.  Guaranteeing nosebleeds to the fans but taking what appears to be a large portion of what were formerly ten club tickets and putting them on the premium block, kinda seems like taking advantage of club members to make sure the worst seats were bought at $162.  

Interesting perspective I can’t disagree with.

gotthebottle

Dealing with TM directly with this VF bullshit has become impossible.. so I'll take the 10C route

greenwoodlogan102498

What premium seats were in the verified fan sale? I vividly remember in 2020 getting waitlisted, being late to use my code and still got lower bowl seats behind the stage. I picked between those and lower bowl further from the stage. 

Peasant Tents

mattcoz said:

Peasant Tents said:

Member number 313xxx (thought it was 317xxx!) joined September 03.  

Chicago N1 

1st Assignment Block 107 Row 4 
2nd Assignment Block 210 Row 7 
3rd Assignment Block 216 Row 4 
Chicago Night 2 
1st Assignment Block 107 Row 5 
2nd Assignment Block 316 Row 2
3rd Assignment Block 211 Row 7. 

Definitely got better seats in the third round from the second round !  

216 row 4 is a nice pull with that number, might even be a little better than what I got with 194xxx.

Cool - thanks for saying ! I’m happy with being in the 200’s.  Especially actually getting in.  Coming from the UK with wife and two of our daughters! 

chadk

I have tickets for Chicago night two that are behind the stage, thirteen rows up. Has anyone sat behind the stage and know what to expect? Thanks for the help!

THEBIBLEISTEN

chadk said:

I have tickets for Chicago night two that are behind the stage, thirteen rows up. Has anyone sat behind the stage and know what to expect? Thanks for the help!

You are going to be staring at the bands back. 

BW29489

Kevinman said:

static111 said:

ComeToTX said:

Who would have guessed that so many people would be upset that the band and their club worked to make sure almost all tickets were given to their biggest and most loyal fans? Unreal. 

I think some of the complaints are that they are spending $162 for seats that they would never have even bothered with had they known that is what they were getting.  162 for me personally is too much for any band, even my favorite one.  But the people that are paying more money for seats that are worse than they have ever gotten have a legitimate gripe in my opinion.  Guaranteeing nosebleeds to the fans but taking what appears to be a large portion of what were formerly ten club tickets and putting them on the premium block, kinda seems like taking advantage of club members to make sure the worst seats were bought at $162.  

Interesting perspective I can’t disagree with.

You have a point here.

To be honest I have been in the ten club for 25 years because historically you could just about count on great concert tickets.

That’s not true anymore.  And, maybe that’s just “life in the big city.”  No regrets, my friends and I had a great run for two and a half decades.

It’s math. 😀

A normal tour is 30 or so shows?

This one is 9.

Same fan base.

Chicago is a big city with a big busy airport that is easy to get to from anywhere.

Supply and demand are undefeated.

I would like to see 10c offer a coordinated opportunity to donate unwanted fan club tickets to charitable organizations like Vettix.org.

mcatake

I think we were mislead regarding ten club seats. The "We are committed to getting more inventory into the hands of Ten Club members and the only way to add more tickets is to go higher up" is bullshit cya statement that doesn't explain why seniority seating for most (not all) was way worse than historically done.  These are easily the worst seats I've ever received. Before GA I used to get row 10-15 main floor.  Post GA I'd get first two sections on side of stage.  Always awesome seats. For Austin I have 108 and FL9 with a 197xxx number. 30+ ten club shows and I've never been anywhere near this far back.  FL9?? c'mon!  Save the more demand comments because that doesn't apply to seniority seating unless a couple thousand people with a number lower than me decided to go to Austin than the past 30 shows I've attended.  

Other question I have is why were much better seats available on verified fan at face value?  My buddy picked up 104 row 2 for Ft. Worth for same price as ten club.  How were these not allocated to fan club member??  How many more great seats like these did they sell at face to non fan club?

IMO, top things affecting seating quality:
1. PJ premium more than 10% and only the best seats
2. Ability to resell seats on F2F creates a lot of false demand
3. GA/Reserved option should be GA only. Again, more false demand. combined with F2F, guessing a lot of GA or bust type people put in for this option knowing they could sell them if they didn't get GA.
4. Show priority didn't seem to play a role in lottery (nobody should get tickets with a lower show priority than someone with higher priority for same seat choice and show.  A lot of data to support it didn't work like this.  

To fix:
1. Be more transparent.  Before sale starts, show a seat map color coding ten club seats and pj premium seats so at least we understand actual allocation. If I see 90% of the seats in the first 3 sections side of stage are PJ premium, I have a pretty good understanding I will not be in those sections. 
2. Go back to a Reserve Only option. 
2. Each seat type and show date combination are a priority selection.  Fill all priority requests before moving to next priority. Once you reach a priority number where requests exceed remaining allotment, those seats are done via lottery.  Anyone with lower priority doesn't get seats.
3. Get rid of F2F.  Can't make the show, eat the tickets.  Sorry, but that's a right you give up to purchase the best seats at face value.  

But I really think the culprit of most problems was the introduction of PJ Premium. The fan club members really got screwed by this.  I'd rather take my chance of not getting seats (less ten club allocation) but knowing they will be the best seats rather than a better chance/guarantee to get seats but knowing there's no chance they'll be anywhere near best seats.  Either direction, they will sell out every arena but they know charging premium for best seats is how they make more money....at the expense of fan club members. Green disease is alive and well at camp PJ.  

Sorry for long post/rant but never been so disappointed in how this band handled the tickets.  

PJNB

mcatake said:

I think we were mislead regarding ten club seats. The "We are committed to getting more inventory into the hands of Ten Club members and the only way to add more tickets is to go higher up" is bullshit cya statement that doesn't explain why seniority seating for most (not all) was way worse than historically done.  These are easily the worst seats I've ever received. Before GA I used to get row 10-15 main floor.  Post GA I'd get first two sections on side of stage.  Always awesome seats. For Austin I have 108 and FL9 with a 197xxx number. 30+ ten club shows and I've never been anywhere near this far back.  FL9?? c'mon!  Save the more demand comments because that doesn't apply to seniority seating unless a couple thousand people with a number lower than me decided to go to Austin than the past 30 shows I've attended.  

Other question I have is why were much better seats available on verified fan at face value?  My buddy picked up 104 row 2 for Ft. Worth for same price as ten club.  How were these not allocated to fan club member??  How many more great seats like these did they sell at face to non fan club?

IMO, top things affecting seating quality:
1. PJ premium more than 10% and only the best seats
2. Ability to resell seats on F2F creates a lot of false demand
3. GA/Reserved option should be GA only. Again, more false demand. combined with F2F, guessing a lot of GA or bust type people put in for this option knowing they could sell them if they didn't get GA.
4. Show priority didn't seem to play a role in lottery (nobody should get tickets with a lower show priority than someone with higher priority for same seat choice and show.  A lot of data to support it didn't work like this.  

To fix:
1. Be more transparent.  Before sale starts, show a seat map color coding ten club seats and pj premium seats so at least we understand actual allocation. If I see 90% of the seats in the first 3 sections side of stage are PJ premium, I have a pretty good understanding I will not be in those sections. 
2. Go back to a Reserve Only option. 
2. Each seat type and show date combination are a priority selection.  Fill all priority requests before moving to next priority. Once you reach a priority number where requests exceed remaining allotment, those seats are done via lottery.  Anyone with lower priority doesn't get seats.
3. Get rid of F2F.  Can't make the show, eat the tickets.  Sorry, but that's a right you give up to purchase the best seats at face value.  

But I really think the culprit of most problems was the introduction of PJ Premium. The fan club members really got screwed by this.  I'd rather take my chance of not getting seats (less ten club allocation) but knowing they will be the best seats rather than a better chance/guarantee to get seats but knowing there's no chance they'll be anywhere near best seats.  Either direction, they will sell out every arena but they know charging premium for best seats is how they make more money....at the expense of fan club members. Green disease is alive and well at camp PJ.  

Sorry for long post/rant but never been so disappointed in how this band handled the tickets.  

Great post and spot on. 

lastexitlondon

Agreed

Mathius

I honestly think we should go back to only one single allowable show selection per tour like in the old days. I empathize with folks who like to travel with the band, but it really screwed over local club members like myself who only hit one show per tour.

Go Animal

PJNB said:

mcatake said:

I think we were mislead regarding ten club seats. The "We are committed to getting more inventory into the hands of Ten Club members and the only way to add more tickets is to go higher up" is bullshit cya statement that doesn't explain why seniority seating for most (not all) was way worse than historically done.  These are easily the worst seats I've ever received. Before GA I used to get row 10-15 main floor.  Post GA I'd get first two sections on side of stage.  Always awesome seats. For Austin I have 108 and FL9 with a 197xxx number. 30+ ten club shows and I've never been anywhere near this far back.  FL9?? c'mon!  Save the more demand comments because that doesn't apply to seniority seating unless a couple thousand people with a number lower than me decided to go to Austin than the past 30 shows I've attended.  

Other question I have is why were much better seats available on verified fan at face value?  My buddy picked up 104 row 2 for Ft. Worth for same price as ten club.  How were these not allocated to fan club member??  How many more great seats like these did they sell at face to non fan club?

IMO, top things affecting seating quality:
1. PJ premium more than 10% and only the best seats
2. Ability to resell seats on F2F creates a lot of false demand
3. GA/Reserved option should be GA only. Again, more false demand. combined with F2F, guessing a lot of GA or bust type people put in for this option knowing they could sell them if they didn't get GA.
4. Show priority didn't seem to play a role in lottery (nobody should get tickets with a lower show priority than someone with higher priority for same seat choice and show.  A lot of data to support it didn't work like this.  

To fix:
1. Be more transparent.  Before sale starts, show a seat map color coding ten club seats and pj premium seats so at least we understand actual allocation. If I see 90% of the seats in the first 3 sections side of stage are PJ premium, I have a pretty good understanding I will not be in those sections. 
2. Go back to a Reserve Only option. 
2. Each seat type and show date combination are a priority selection.  Fill all priority requests before moving to next priority. Once you reach a priority number where requests exceed remaining allotment, those seats are done via lottery.  Anyone with lower priority doesn't get seats.
3. Get rid of F2F.  Can't make the show, eat the tickets.  Sorry, but that's a right you give up to purchase the best seats at face value.  

But I really think the culprit of most problems was the introduction of PJ Premium. The fan club members really got screwed by this.  I'd rather take my chance of not getting seats (less ten club allocation) but knowing they will be the best seats rather than a better chance/guarantee to get seats but knowing there's no chance they'll be anywhere near best seats.  Either direction, they will sell out every arena but they know charging premium for best seats is how they make more money....at the expense of fan club members. Green disease is alive and well at camp PJ.  

Sorry for long post/rant but never been so disappointed in how this band handled the tickets.  

Great post and spot on. 

Agreed.

mookieb14

Not easy agreeing with Sparty but have to here.  Pj premium is still the main problem in this equation for 10c members.  

Kevinman

Mathius said:

I honestly think we should go back to only one single allowable show selection per tour like in the old days. I empathize with folks who like to travel with the band, but it really screwed over local club members like myself who only hit one show per tour.

I would like this too.

mattcoz

mcatake said:

I think we were mislead regarding ten club seats. The "We are committed to getting more inventory into the hands of Ten Club members and the only way to add more tickets is to go higher up" is bullshit cya statement that doesn't explain why seniority seating for most (not all) was way worse than historically done.  These are easily the worst seats I've ever received. Before GA I used to get row 10-15 main floor.  Post GA I'd get first two sections on side of stage.  Always awesome seats. For Austin I have 108 and FL9 with a 197xxx number. 30+ ten club shows and I've never been anywhere near this far back.  FL9?? c'mon!  Save the more demand comments because that doesn't apply to seniority seating unless a couple thousand people with a number lower than me decided to go to Austin than the past 30 shows I've attended.  

Other question I have is why were much better seats available on verified fan at face value?  My buddy picked up 104 row 2 for Ft. Worth for same price as ten club.  How were these not allocated to fan club member??  How many more great seats like these did they sell at face to non fan club?

IMO, top things affecting seating quality:
1. PJ premium more than 10% and only the best seats
2. Ability to resell seats on F2F creates a lot of false demand
3. GA/Reserved option should be GA only. Again, more false demand. combined with F2F, guessing a lot of GA or bust type people put in for this option knowing they could sell them if they didn't get GA.
4. Show priority didn't seem to play a role in lottery (nobody should get tickets with a lower show priority than someone with higher priority for same seat choice and show.  A lot of data to support it didn't work like this.  

To fix:
1. Be more transparent.  Before sale starts, show a seat map color coding ten club seats and pj premium seats so at least we understand actual allocation. If I see 90% of the seats in the first 3 sections side of stage are PJ premium, I have a pretty good understanding I will not be in those sections. 
2. Go back to a Reserve Only option. 
2. Each seat type and show date combination are a priority selection.  Fill all priority requests before moving to next priority. Once you reach a priority number where requests exceed remaining allotment, those seats are done via lottery.  Anyone with lower priority doesn't get seats.
3. Get rid of F2F.  Can't make the show, eat the tickets.  Sorry, but that's a right you give up to purchase the best seats at face value.  

But I really think the culprit of most problems was the introduction of PJ Premium. The fan club members really got screwed by this.  I'd rather take my chance of not getting seats (less ten club allocation) but knowing they will be the best seats rather than a better chance/guarantee to get seats but knowing there's no chance they'll be anywhere near best seats.  Either direction, they will sell out every arena but they know charging premium for best seats is how they make more money....at the expense of fan club members. Green disease is alive and well at camp PJ.  

Sorry for long post/rant but never been so disappointed in how this band handled the tickets.  

More tickets does mean worse seating, that was definitely a factor. Not the only factor, but a factor.