Ten Club has some explaining to do

How are people with shows as 1st priority not getting picked while others with the same show as 3rd or later getting seats? 
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Comments

  • PoncierPoncier Posts: 16,953
    Leaving things in Ticketmaster's hands is a recipe for disaster.
    This weekend we rock Portland
  • JimmyVJimmyV Boston's MetroWest Posts: 19,182
    There was no way seats could be assigned as winners were picked AND have those seats assigned by seniority. Can't happen. 
    ___________________________________________

    "...I changed by not changing at all..."
  • steven87steven87 Posts: 1,451
    Happened to both my wife and I with Chicago. I had Chicago N1 as my 1st priority (selected all options- GA/Reserved, Reserved, and Side/Rear) and have heard nothing. My wife had Chicago N2 as her 1st priority (same options selected) and also has heard nothing. It sounds like this unfortunately happened to a lot of people in this lottery. 
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    steven87 said:
    Happened to both my wife and I with Chicago. I had Chicago N1 as my 1st priority (selected all options- GA/Reserved, Reserved, and Side/Rear) and have heard nothing. My wife had Chicago N2 as her 1st priority (same options selected) and also has heard nothing. It sounds like this unfortunately happened to a lot of people in this lottery. 
    Everyone in this situation needs to email TC
  • 100 Pacer100 Pacer Toronto, ON Posts: 8,942
    I hope Texas seat assignments are reviewed as well because Austin tickets appear to suffer the same incorrect seniority error.
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore
  • Ince.esInce.es BCN - Spain Posts: 315
    steven87 said:
    Happened to both my wife and I with Chicago. I had Chicago N1 as my 1st priority (selected all options- GA/Reserved, Reserved, and Side/Rear) and have heard nothing. My wife had Chicago N2 as her 1st priority (same options selected) and also has heard nothing. It sounds like this unfortunately happened to a lot of people in this lottery. 
    Do you know anyone with Chicago N1 or N2 as their 2nd priority or higher that win tickets? In that case it's an absolut fraud.
    Hey Foxymophandlemama, That's Me -> Stupid Mop -> Estúpida Fregona -> www.estupidafregona.net
  • SaravaSarava Naperville, IL Posts: 2,027
    I mean, I'm hoping the fix with the seat re-draw also fixes the priority problem. At least in the case of the United Center, there were no reports of side/back or 300 level tickets going out. So there's reason to think many of us were going to get tickets, but didnt because the process was halted mid-stream.

    Ultimately the priority problem is a bigger deal than people not getting seats assigned by senorirty.
  • BLACK35BLACK35 Hanover, Ontario Posts: 22,754
    steven87 said:
    Happened to both my wife and I with Chicago. I had Chicago N1 as my 1st priority (selected all options- GA/Reserved, Reserved, and Side/Rear) and have heard nothing. My wife had Chicago N2 as her 1st priority (same options selected) and also has heard nothing. It sounds like this unfortunately happened to a lot of people in this lottery. 
    The wife and I did the same thing, except we picked reserved seating only and we got nothing 
    2005 - London
    2009 - Toronto
    2010 - Buffalo
    2011 - Toronto 1&2
    2013 - London, Pittsburgh, Buffalo
    2014 - Cincinnati, St. Louis, Detroit
    2016 - Ft. Lauderdale, Miami, Ottawa, Toronto 1
    2018 - Fenway 1&2
    2022 - Hamilton, Toronto
    2023 - Chicago 1&2
    2024 - Las Vegas 1&2
  • josevolutionjosevolution Posts: 29,605
    100 Pacer said:
    I hope Texas seat assignments are reviewed as well because Austin tickets appear to suffer the same incorrect seniority error.
    It happened in Chicago too but seats are being reassigned today! Based on seniority hope this helps 
    jesus greets me looks just like me ....
  • JimmyVJimmyV Boston's MetroWest Posts: 19,182
    100 Pacer said:
    I hope Texas seat assignments are reviewed as well because Austin tickets appear to suffer the same incorrect seniority error.
    It happened in Chicago too but seats are being reassigned today! Based on seniority hope this helps 
    My seats for 9/7 were one section over from yours. That's when I knew there was a problem! Lol
    ___________________________________________

    "...I changed by not changing at all..."
  • darwinstheorydarwinstheory LaPorte, IN Posts: 6,499
    Sarava said:
    I mean, I'm hoping the fix with the seat re-draw also fixes the priority problem. At least in the case of the United Center, there were no reports of side/back or 300 level tickets going out. So there's reason to think many of us were going to get tickets, but didnt because the process was halted mid-stream.

    Ultimately the priority problem is a bigger deal than people not getting seats assigned by senorirty.
    Absolutely! I'm not sure how others are drawing a different conclusion. This isn't going to be a fun work day for 10C, that's for sure. Or many of us. 

    If I missed on my 4 selections and nobody with a lesser priority for those shows got tickets for it, I am okay with that. My luck is awful in general, so I understand losing lotteries. But missingbon my priority 1 when others get that show (and several others) with it as a priority 2 or 3. And missing my priority 2 while others have gotten it as a priority 3? It just doesn't make sense at all. 
    "A smart monkey doesn't monkey around with another monkey's monkey" - Darwin's Theory
  • know1know1 Posts: 6,794
    The change they made this time that I didn't like was combining GA and Reserved and allowing all of the choices for a show to be a single priority. 

    I was not in favor of that at all and even though I'm not a data analyst or the one writing the algorithm for this, in my head it felt like that would make this process very muddled and I wondered how they could possibly pull off a drawing like that. And then you throw priority of member numbers into the mix and it just seems like a big mess.

    They should have kept it like it was - each seat choice should have been a separate priority. So if you want to try for GA, you use up a priority choice for that. 

    Effectively, you were just choosing a show this time and indicating whether GA was acceptable or not. It lumped a lot of people into big buckets vs separating them out as before. 


    The only people we should try to get even with...
    ...are those who've helped us.

    Right 'round the corner could be bigger than ourselves.
  • KAHallerKAHaller New York Posts: 4
    I haven’t heard anything for Indiana and that is the only show I put in for.  I’ve been in the ten club a decade and was hoping to travel to this one.
  • Doug87Doug87 Posts: 442
    Sarava said:
    I mean, I'm hoping the fix with the seat re-draw also fixes the priority problem. At least in the case of the United Center, there were no reports of side/back or 300 level tickets going out. So there's reason to think many of us were going to get tickets, but didnt because the process was halted mid-stream.

    Ultimately the priority problem is a bigger deal than people not getting seats assigned by senorirty.
    Really expecting this to be the case as virtually no 300 seats were assigned yet and even limited 200s (though more than just a few).
  • RobZRobZ Park City, Utah Posts: 183
    Absolute shit show.  I expected better......
    2006: Las Vegas, Nevada
    2009: Salt Lake City, Utah
    2012: Missoula, Montana
    2014: Denver, Colorado
    2018: Missoula, Montana

  • bbiggsbbiggs Posts: 6,950
    Explaining to do?  Will never happen.  Enjoy the silence because that is all we will get.

    And for the record, OP, you and I are on the same page.
  • JB56195JB56195 Posts: 306
    Is when we rage against the machine?

    95-Milwaukee, 98-East Troy, 00-East Troy, 03-Detroit  Nights 1 and 2, 03-Toronto, 04-Grand Rapids, 05-Kitchener, 06-Cincinnati, 06-Auburn Hills, 10-New Orleans, 10-Kansas City, 11-PJ20 Nights 1 and 2, 13-Chicago, 14- Moline, 16-Chicago Nights 1 and 2, 18-Seattle Nights 1 and 2, Chicago Night 1, 21-Ohana Encore Night 1 and 2, 22-Imola, St. Louis.


  • Gern BlanstenGern Blansten Mar-A-Lago Posts: 20,351
    KAHaller said:
    I haven’t heard anything for Indiana and that is the only show I put in for.  I’ve been in the ten club a decade and was hoping to travel to this one.
    hang tight....and remember that you can still get tix through the F2F when it opens up in May
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana
  • wiscojamwiscojam Appleton Posts: 343
    I may be wrong here but I don’t recall mention of there being a show priority to the selections being made. Didn’t people just request whatever shows they wanted and it did not include choice #1, #2, etc? 
  • Gern BlanstenGern Blansten Mar-A-Lago Posts: 20,351
    wiscojam said:
    I may be wrong here but I don’t recall mention of there being a show priority to the selections being made. Didn’t people just request whatever shows they wanted and it did not include choice #1, #2, etc? 
    Are you sure you entered the right thing? Yes...had to prioritize
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana
  • Indifference71Indifference71 Chicago Posts: 14,845
    bbiggs said:
    Explaining to do?  Will never happen.  Enjoy the silence because that is all we will get.

    And for the record, OP, you and I are on the same page.
    Yep. We’ll never get any details about what happened. Absolutely amazing that they can’t even handle the onsale for a 9 show tour without completely botching it. 
  • josevolutionjosevolution Posts: 29,605
    JimmyV said:
    100 Pacer said:
    I hope Texas seat assignments are reviewed as well because Austin tickets appear to suffer the same incorrect seniority error.
    It happened in Chicago too but seats are being reassigned today! Based on seniority hope this helps 
    My seats for 9/7 were one section over from yours. That's when I knew there was a problem! Lol
    Yeah when I received ticket confirmation and looked at the seat location I was perplexed but thought maybe the premium seats had taken all the closer seats 😓 
    jesus greets me looks just like me ....
  • brewdog123brewdog123 ATL Posts: 657
    TC, screwing fans every step of the way
    Atlanta, GA 8/7/00...Atlanta, GA 4/19/03...Columbia, SC 6/16/08...New Orleans, LA 5/1/10...East Troy, WI 9/3/11... East Troy, WI 9/4/11... Atlanta, GA 9/22/12...Greenville, SC 4/16/16...Nashville, TN 9/16/22
  • Gern BlanstenGern Blansten Mar-A-Lago Posts: 20,351
    TC, screwing fans every step of the way
    Really? They identified a problem and have asked for a fix. This is a TM issue...you can blame TC for using TM but what choice do they have? 
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana
  • brewdog123brewdog123 ATL Posts: 657
    this is totally ten clubs fault, they dont have to use ticketmaster, those chose to
    Atlanta, GA 8/7/00...Atlanta, GA 4/19/03...Columbia, SC 6/16/08...New Orleans, LA 5/1/10...East Troy, WI 9/3/11... East Troy, WI 9/4/11... Atlanta, GA 9/22/12...Greenville, SC 4/16/16...Nashville, TN 9/16/22
  • Lsk6453Lsk6453 Ponte Vedra, FL Posts: 554
    Sarava said:
    I mean, I'm hoping the fix with the seat re-draw also fixes the priority problem. At least in the case of the United Center, there were no reports of side/back or 300 level tickets going out. So there's reason to think many of us were going to get tickets, but didnt because the process was halted mid-stream.

    Ultimately the priority problem is a bigger deal than people not getting seats assigned by senorirty.
    was a redraw announced? I didn't see anything
    Shows attended: 39

    7/5/98 Dallas, 10/17/00 Dallas, 4/30/03 Uniondale, 7/8/03 MSG 1, 7/9/03 MSG 2, 9/28/04 Boston 1, 9/29/04 Boston 2, 10/03/05 Philly, 4/15/06 SNL, 5/5/06 Irving Plaza, 5/13/06 Hartford, 6/1/06 NJ 1, 6/3/06 NJ 2, 6/20/08 Camden, 6/27/08 Hartford, 7/1/08 The Beacon, 10/27/09 Philly, 10/28/09 Philly, 10/30/09 Philly, 10/31/09 Philly, 5/20/10 MSG, 5/21/10 MSG, 10/18/13 Brooklyn, 10/19/13, Brooklyn, 10/25/13 Hartford, 11/15/13 Dallas, 10/12/14 Austin 2, 5/1/16 MSG 1, 5/2/16 MSG 2, 8/5/15 Fenway 1, 4/7/17 RRHOF Induction, 8/8/18 Seattle 1, 8/10/18 Seattle  2, 9/2/18 Fenway 1, 9/13/23 Ft. Worth 1, 9/15/23 Ft. Worth 2, 5/16/24 Vegas 1, 5/18/24 Vegas 2, 9/17/24 Fenway 2
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    TC, screwing fans every step of the way
    Really? They identified a problem and have asked for a fix. This is a TM issue...you can blame TC for using TM but what choice do they have? 
    They use to run the lottery themselves 
  • brewdog123brewdog123 ATL Posts: 657
    so you are saying ten club has no control what so ever on their ticket distribution? ridiculous 
    Atlanta, GA 8/7/00...Atlanta, GA 4/19/03...Columbia, SC 6/16/08...New Orleans, LA 5/1/10...East Troy, WI 9/3/11... East Troy, WI 9/4/11... Atlanta, GA 9/22/12...Greenville, SC 4/16/16...Nashville, TN 9/16/22
  • loladog1loladog1 Posts: 95
    Anyone get this email from ticketmaster?  
    Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued. 

    You will receive a new confirmation tomorrow, Wednesday, April 26th with your accurate seat location.

    Tonight, your credit card will be refunded in the amount of the first transaction and a new charge will appear on your card when the correct seats are assigned tomorrow. 

    We apologize for the delay and any inconvenience this has caused.
    lolla 8/2/92 - soldier field 7/11/95 - east troy 6/26/98 6/27/98 - Chicago 6/29/99 - east troy 10/8/00 - Champaign 4/23/03 - Chicago 6/18/03 - east troy 6/21/03 - PNC Park 9/28/05 (stones opener) - Chicago 5/16/06 - Chicago 5/17/06 - Summerfest 06 - the vic 8/2/07 - lolla 8/5/07 - MSG #2 08 - EV solo 8/08 - Chicago 8/23/09 8/24/09 - Los Angeles 10/6/09 10/7/09, EV Boston, Chi, NY 11, PJ20 East Troy, WI - Chicago 7/19/13 - Cinci 10/1/14, Moline, IL 10/17/14, Jacksonville, FL 4/13/16 - Toronto 5/10/16 -  Boston 8/7/16 - Chicago 8/20 & 8/22/16 - Chicago 8/18 & 8/20/18 - St Louis 9/18/22 - St Paul 8/31/23 - Chicago 9/5 & 9/7/23 - Ft Worth 9/13/23 - Austin 9/18/23 - LV 5/16/22 - LA 5/22/24
  • JojoRiceJojoRice Kennesaw, GA Posts: 4,287
    loladog1 said:
    Anyone get this email from ticketmaster?  
    Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued. 

    You will receive a new confirmation tomorrow, Wednesday, April 26th with your accurate seat location.

    Tonight, your credit card will be refunded in the amount of the first transaction and a new charge will appear on your card when the correct seats are assigned tomorrow. 

    We apologize for the delay and any inconvenience this has caused.
    Yep I got that email at midnight last night. 
    "I got memories, I got shit"

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