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Has anyone who bought a commemorative ticket through TM for a Canadian show gotten theirs? I bought F2F tickets for Toronto and Hamilton. I bought commemorative tickets for them as well, but I thought it was a separate transaction? I went through their "chat" help desk and was told they would be mailed out in 10 business days. It has been 20 daysso I messaged them back today and this was their response:
"Please be informed that all merchandise is not applicable for resale order which is why you still hasn't received them. Commemorative tickets will be delivered to the original purchaser of the tickets."
So I paid 10 bucks for the person who put the tickets up on F2F to get a copy of the tickets they didn't want anymore?
Has anyone who bought a commemorative ticket through TM for a Canadian show gotten theirs? I bought F2F tickets for Toronto and Hamilton. I bought commemorative tickets for them as well, but I thought it was a separate transaction? I went through their "chat" help desk and was told they would be mailed out in 10 business days. It has been 20 daysso I messaged them back today and this was their response:
"Please be informed that all merchandise is not applicable for resale order which is why you still hasn't received them. Commemorative tickets will be delivered to the original purchaser of the tickets."
So I paid 10 bucks for the person who put the tickets up on F2F to get a copy of the tickets they didn't want anymore?
I had this exact same problem. I got a message from ticketmaster yesterday saying they will cancel my order and issue a refund. Not the outcome I was hoping for, as I was able to upgrade my tickets on F2F for really good seats and wanted the commemorative tickets for them. But I did get my money back.
Has anyone who bought a commemorative ticket through TM for a Canadian show gotten theirs? I bought F2F tickets for Toronto and Hamilton. I bought commemorative tickets for them as well, but I thought it was a separate transaction? I went through their "chat" help desk and was told they would be mailed out in 10 business days. It has been 20 daysso I messaged them back today and this was their response:
"Please be informed that all merchandise is not applicable for resale order which is why you still hasn't received them. Commemorative tickets will be delivered to the original purchaser of the tickets."
So I paid 10 bucks for the person who put the tickets up on F2F to get a copy of the tickets they didn't want anymore?
I had this exact same problem. I got a message from ticketmaster yesterday saying they will cancel my order and issue a refund. Not the outcome I was hoping for, as I was able to upgrade my tickets on F2F for really good seats and wanted the commemorative tickets for them. But I did get my money back.
I got the same message. Luckily, I got all my commemorative tickets that I ordered through Ten Club, and nice people on the forum sent me the missing ones I ordered through TM. So, I have all of them. But it is still annoying that TM can't just give us what we ordered and paid for. The same thing happened with my EV Beacon ticket - which I never got.
Few folks I know in Canada are still waiting for their "lost" commemorative tickets. Anyone else here waiting too? Correct mailing addresses & all. But they never received their tickets in the mail.
Few folks I know in Canada are still waiting for their "lost" commemorative tickets. Anyone else here waiting too? Correct mailing addresses & all. But they never received their tickets in the mail.
What type of ticket? Ten club ticketstoday, standard ticketmaster or F2F ticketmaster.
Few folks I know in Canada are still waiting for their "lost" commemorative tickets. Anyone else here waiting too? Correct mailing addresses & all. But they never received their tickets in the mail.
What type of ticket? Ten club ticketstoday, standard ticketmaster or F2F ticketmaster.
10club tickets. Weren't they the only ones offering the commemorative tickets? They contacted them and said they would send replacement lost tickets. And this was almost a month ago now.
Few folks I know in Canada are still waiting for their "lost" commemorative tickets. Anyone else here waiting too? Correct mailing addresses & all. But they never received their tickets in the mail.
What type of ticket? Ten club ticketstoday, standard ticketmaster or F2F ticketmaster.
10club tickets. Weren't they the only ones offering the commemorative tickets? They contacted them and said they would send replacement lost tickets. And this was almost a month ago now.
Few folks I know in Canada are still waiting for their "lost" commemorative tickets. Anyone else here waiting too? Correct mailing addresses & all. But they never received their tickets in the mail.
What type of ticket? Ten club ticketstoday, standard ticketmaster or F2F ticketmaster.
10club tickets. Weren't they the only ones offering the commemorative tickets? They contacted them and said they would send replacement lost tickets. And this was almost a month ago now.
Ticketmaster offered commemorative tickets for people after they purchased F2F. I can confirm they just refunded me for my F2F Nashville commemorative ticket after a month of back-and-forth.
That being said, I did get some 10c commemorative ticket stubs from my 2020 purchases. If anyone's looking for a single commemorative ticket for Nashville or MSG (reserved seats, not GA), message me.
Ticketmaster offered commemorative tickets for people after they purchased F2F. I can confirm they just refunded me for my F2F Nashville commemorative ticket after a month of back-and-forth.
That being said, I did get some 10c commemorative ticket stubs from my 2020 purchases. If anyone's looking for a single commemorative ticket for Nashville or MSG (reserved seats, not GA), message me.
I got a Email saying that my NY Ticket will be shipped to my house and it will take 10-14 Business days.
Ticketmaster offered commemorative tickets for people after they purchased F2F. I can confirm they just refunded me for my F2F Nashville commemorative ticket after a month of back-and-forth.
That being said, I did get some 10c commemorative ticket stubs from my 2020 purchases. If anyone's looking for a single commemorative ticket for Nashville or MSG (reserved seats, not GA), message me.
I got a Email saying that my NY Ticket will be shipped to my house and it will take 10-14 Business days.
Ticketmaster offered commemorative tickets for people after they purchased F2F. I can confirm they just refunded me for my F2F Nashville commemorative ticket after a month of back-and-forth.
That being said, I did get some 10c commemorative ticket stubs from my 2020 purchases. If anyone's looking for a single commemorative ticket for Nashville or MSG (reserved seats, not GA), message me.
I got a Email saying that my NY Ticket will be shipped to my house and it will take 10-14 Business days.
Is that MSG still available?
MSG and Nashville both taken
Thank You
Just got another email from TM today and those idiots mailed it to my old address. I moved and I changed my address with TM over a year ago. I got other Commemorative tickets mailed to where I live now, so not sure how TM still has my old address, but we're talking TM here>LOL
I actually got my Commemorative ticket from the NY MSG show on September 11th.
It ONLY took about 4 months , but I got them all now EXCEPT Fresno.
ISO: Fresno
I had given up on my MSG Commemorative. But a kind person here sent me one. I wonder which will show up first - My commemorative MSG ticket from September or the rest of the money they owe me from my fan to fan sales.
I actually got my Commemorative ticket from the NY MSG show on September 11th.
It ONLY took about 4 months , but I got them all now EXCEPT Fresno.
ISO: Fresno
I had given up on my MSG Commemorative. But a kind person here sent me one. I wonder which will show up first - My commemorative MSG ticket from September or the rest of the money they owe me from my fan to fan sales.
I can only suggest to continue emailing them. I can't tell you how many emails have been sent back and forth between me & TM.
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"Please be informed that all merchandise is not applicable for resale order which is why you still hasn't received them. Commemorative tickets will be delivered to the original purchaser of the tickets."
So I paid 10 bucks for the person who put the tickets up on F2F to get a copy of the tickets they didn't want anymore?
Ok.
I can confirm they just refunded me for my F2F Nashville commemorative ticket after a month of back-and-forth.
That being said, I did get some 10c commemorative ticket stubs from my 2020 purchases. If anyone's looking for a single commemorative ticket for Nashville or MSG (reserved seats, not GA), message me.
I hope so too. They said the tickets will arrive in 2 weeks. We will see.
Is that MSG still available?
Just got another email from TM today and those idiots mailed it to my old address. I moved and I changed my address with TM over a year ago. I got other Commemorative tickets mailed to where I live now, so not sure how TM still has my old address, but we're talking TM here>LOL
Wondering that too.
I actually got my Commemorative ticket from the NY MSG show on September 11th.
It ONLY took about 4 months , but I got them all now EXCEPT Fresno.
ISO: Fresno
Good LUCK!