I ordered the Commemorative Ticket for the canceled Las Vegas concert, but they didn't refund me for it. Are they still going to send it out even when the concert was canceled, or is it just nonrefundable?
I would guess you get it either way.
a fake ticket probably doesn’t require a real show. Still sucks but I wouldn’t think they separate the two as one being dependent on the other.
I ordered the Commemorative Ticket for the canceled Las Vegas concert, but they didn't refund me for it. Are they still going to send it out even when the concert was canceled, or is it just nonrefundable?
Who knows. I upgraded tickets to an EV and the Earthlings show, and they never refunded the $10 for the commemorative tickets I paid for on first order (nor did I ever receive the tickets). Then I ended up getting two sets for the other night in Seattle.. mailed about 2 months apart... it's all over the place.
For anyone that didn't get a refund for the commemorative ticket for the canceled shows, contact Ticketmaster support and they will initiate a separate refund from the concert.
Where do I order these?? For the home shows I got an email about it after the show but I have been looking everywhere as to how to get for this tour and can’t find it anywhere. I got my digi tickets through fan club lottery. I did email customer service but no response? hELp!!
Where do I order these?? For the home shows I got an email about it after the show but I have been looking everywhere as to how to get for this tour and can’t find it anywhere. I got my digi tickets through fan club lottery. I did email customer service but no response? hELp!!
For Ten Club tickets you ordered it when you were putting in your ticket requests. For TM tickets there is an add on you can get. I think for TM you can still do it if you go to your ticket order. There should be a commemorative ticket add-on. I am not sure how to do it for 10C tickets after the fact.
I have gotten commemorative tix for all that I ordered through 10c, except Vegas, which may still be coming. I don't know how to access the commemorative tix for the several f2f upgrade tix that I purchased. It said something at the time of purchase that you automatically got a commemorative online ticket with your purchase, but I don't see anything in my emails or in my TM acct, other than the actual screen scanned to enter the venues.
I have gotten commemorative tix for all that I ordered through 10c, except Vegas, which may still be coming. I don't know how to access the commemorative tix for the several f2f upgrade tix that I purchased. It said something at the time of purchase that you automatically got a commemorative online ticket with your purchase, but I don't see anything in my emails or in my TM acct, other than the actual screen scanned to enter the venues.
My guess is that the "virtual commemorative ticket" was going to be some NFT thing like a digital collectible, but I didn't see anything really mentioned anywhere about it except the small block of text on Ticketmaster's event pages.
I have gotten commemorative tix for all that I ordered through 10c, except Vegas, which may still be coming. I don't know how to access the commemorative tix for the several f2f upgrade tix that I purchased. It said something at the time of purchase that you automatically got a commemorative online ticket with your purchase, but I don't see anything in my emails or in my TM acct, other than the actual screen scanned to enter the venues.
My guess is that the "virtual commemorative ticket" was going to be some NFT thing like a digital collectible, but I didn't see anything really mentioned anywhere about it except the small block of text on Ticketmaster's event pages.
And, if I remember correctly you didn't get it if you purchased F2F. Only on Platinum or regular tickets.
1998-06-30 Mpls | 2006-07-06 Las Vegas | 2010-05-03 Kansas City | 2011-07-01 St. Louis EV | 2011-07-02 Mpls EV | 2011-09-03 PJ20 2011-09-04 PJ20 | 2011-09-17 Winnipeg | 2012-09-30 Missoula | 2012-11-18 Tulsa EV | 2013-07-19 Chicago | 2013-11-15 Dallas 2013-11-16 OKC | 2014-10-09 Lincoln | 2014-10-17 Moline | 2014-10-19 St. Paul | 2014-10-20 Milwaukee | 2016-08-20 Chicago 2016-08-22 Chicago | 2018-08-18 Chicago | 2018-08-20 Chicago | 2022-05-09 Phoenix | 2022-05-20 Las Vegas | 2022-09-18 St. Louis 2022-09-20 OKC | 2023-08-31 St. Paul | 2023-09-02 St. Paul | **2024-05-16 Las Vegas** | **2024-05-18 Las Vegas** |
Thanks for all the help. I still can't get a reply from Ten Club but am now trying ticketmaster (can't see any options in my acct there either). Obv I won these back in 2020 and my brain no longer has any memory at all (though i also had a newborn at the time...) but I know if I had seen a way to buy these I would have without a doubt! I'm kicking myself so bad over this. I have tickets for every PJ concert I've ever seen across 3 decades! If anyone hears of anything else please let me know.
Received both Oakland and Fresno together last
week (northern California). Three separate envelopes arrived on the same day. All tickets tenclub, original
order never changed.
A. received a refund for a Commemorative Ticket purchased for Sacramento or Las Vegas; or
B. received a Commemorative Ticket for Sacramento or Las Vegas?
I never received my Commemorative Ticket for Glendale, but I'm not that worried about it because they printed a ticket for me at the box office window. I received my Commemorative Tickets for all of the other shows except Glendale.
Received both Oakland and Fresno together last
week (northern California). Three separate envelopes arrived on the same day. All tickets tenclub, original
order never changed.
I got both Oakland on the same day and both were 10C.
A. received a refund for a Commemorative Ticket purchased for Sacramento or Las Vegas; or
B. received a Commemorative Ticket for Sacramento or Las Vegas?
I never received my Commemorative Ticket for Glendale, but I'm not that worried about it because they printed a ticket for me at the box office window. I received my Commemorative Tickets for all of the other shows except Glendale.
Neither for me, bought a pair of 10c tickets for Vegas.
Based on how slow the EV/Earthlings ticket orders came (months after), there's a chance it's just going to be a slow(er) response than other shows with them being cancelled shows.
I just got a notice from Ticketstoday that a $10.00 refund has been processed to my card. This must be for Vegas since I got that one through the Ten Club. I got Sacramento directly from Ticketmaster. I have a feeling I'm going to have to follow up with them to get that Commemorative Ticket refunded.
Received both Oakland and Fresno together last
week (northern California). Three separate envelopes arrived on the same day. All tickets tenclub, original
order never changed.
I got both Oakland on the same day and both were 10C.
Still, no Fresno(and that was not 10C)
Still NO Freson and this is what I got today from TM on online Chat:
So, when will my Commemorative ticket be sent to me?
Fan Support
Upon checking on our end, our escalation team said that the commemorative tickets was out of stock and no longer be available. They will issue a refund on your commemorative tickets. Please allow 3 to 7 business days for the funds to be received back to your card. This order is no longer valid.
This is BS!!
My OCD can't handle not having the ticket stub>LOL
Received both Oakland and Fresno together last
week (northern California). Three separate envelopes arrived on the same day. All tickets tenclub, original
order never changed.
I got both Oakland on the same day and both were 10C.
Still, no Fresno(and that was not 10C)
Still NO Freson and this is what I got today from TM on online Chat:
So, when will my Commemorative ticket be sent to me?
Fan Support
Upon checking on our end, our escalation team said that the commemorative tickets was out of stock and no longer be available. They will issue a refund on your commemorative tickets. Please allow 3 to 7 business days for the funds to be received back to your card. This order is no longer valid.
This is BS!!
My OCD can't handle not having the ticket stub>LOL
Anyone have an extra they'd be willing to sell?
That is what happened to me with the EV Beacon commemorative. They issued me the refund but I would have much rather have had the ticket. So infuriating.
I just got a notice from Ticketstoday that a $10.00 refund has been processed to my card. This must be for Vegas since I got that one through the Ten Club. I got Sacramento directly from Ticketmaster. I have a feeling I'm going to have to follow up with them to get that Commemorative Ticket refunded.
Sure enough, I had to follow up with Ticketmaster about this (i.e., not receiving a refund for the commemorative ticket for Sacramento), and the response from that criminal enterprise was that the organizer of this event is not allowing refunds. I have since inquired as to how this could be since I received a refund for the commemorative ticket for the other Pearl Jam show that was cancelled (Las Vegas). It also makes no sense because I received a refund of the cost of the ticket for Sacramento.
That’s crazy. They only had like 2 years to produce enough to cover the tour. Plus they took our money for that long, only to say on delivery day that they are out of stock?? ..and they can’t print more?? They’ve known how many they needed to meet the demand for months and in some cases years. That’s extremely bad business practice, and in any other line of work, your reputation would be the end of you. Not right!! But typical of TM..
Following up on my message above, they replied and simply restated that the event organizer is not allowing refunds. They did not address any of the points in my reply about how that was plainly untrue.
I separately emailed tenclubsupport@ticketmaster.com and explained what I had been told by the customer disservice chatbot, and their response-- the response from tenclubsupport@TICKETMASTER.COM, mind you-- was that I need to contact Ticketmaster.
Our long national nightmare is over. Today, 55 days after the show was cancelled, Ticketmaster refunded the cost of the commemorative ticket for Sacramento.
Our long national nightmare is over. Today, 55 days after the show was cancelled, Ticketmaster refunded the cost of the commemorative ticket for Sacramento.
nice! I posted in your nugs thread, but I have the same issue not being able to get the refund for Vegas. I don't want a commemorative ticket for a show that didn't happen...
That’s crazy. They only had like 2 years to produce enough to cover the tour. Plus they took our money for that long, only to say on delivery day that they are out of stock?? ..and they can’t print more?? They’ve known how many they needed to meet the demand for months and in some cases years. That’s extremely bad business practice, and in any other line of work, your reputation would be the end of you. Not right!! But typical of TM..
Yes, it is crazy. I have ticket stub for every Pearl Jam show I've seen, but now I'm missing one because of TM. My OCD can't handle that>LOL. But, I am pissed that I'll NEVER have that stub for that show(Fresno). I saw 6 shows on the West Coast Tour and got the First 5 shows I saw, but not the last.
Today, three months and six days after the show, I was very surprised to receive a commemorative ticket in the mail for Glendale (Phoenix). I had not received this until today, but also had not inquired after it because I had received a printed ticket at the box office on the night of the show. The envelope was postmarked August 11.
So, if you're still waiting on a ticket you paid for and haven't received, I guess there's still hope.
Today, three months and six days after the show, I was very surprised to receive a commemorative ticket in the mail for Glendale (Phoenix). I had not received this until today, but also had not inquired after it because I had received a printed ticket at the box office on the night of the show. The envelope was postmarked August 11.
So, if you're still waiting on a ticket you paid for and haven't received, I guess there's still hope.
I just got a refund for the commemorative ticket for the canceled Sacramento show. Going through the customer service on ticketmaster.com got me nowhere so I had to reply to the original confirmation email for the ticket to get the ball rolling on the refund. I only asked for a refund if they weren't going to go forward with the ticket because the show was canceled, just to see if they were going to send out tickets for the canceled show. But their response was that since the show was canceled, they weren't going to print tickets for it.
It's really annoying to go through this process since they should have just refunded the commemorative tickets back when the show got canceled. I wonder how many other people bought commemorative tickets for canceled shows and didn't realize they didn't get refunded for them.
Today, three months and six days after the show, I was very surprised to receive a commemorative ticket in the mail for Glendale (Phoenix). I had not received this until today, but also had not inquired after it because I had received a printed ticket at the box office on the night of the show. The envelope was postmarked August 11.
So, if you're still waiting on a ticket you paid for and haven't received, I guess there's still hope.
I just got a refund for the commemorative ticket for the canceled Sacramento show. Going through the customer service on ticketmaster.com got me nowhere so I had to reply to the original confirmation email for the ticket to get the ball rolling on the refund. I only asked for a refund if they weren't going to go forward with the ticket because the show was canceled, just to see if they were going to send out tickets for the canceled show. But their response was that since the show was canceled, they weren't going to print tickets for it.
It's really annoying to go through this process since they should have just refunded the commemorative tickets back when the show got canceled. I wonder how many other people bought commemorative tickets for canceled shows and didn't realize they didn't get refunded for them.
Darth, scroll up on this page to see some of what I went through trying to get my Sacramento commemorative ticket refund (if you're interested).
Comments
a fake ticket probably doesn’t require a real show. Still sucks but I wouldn’t think they separate the two as one being dependent on the other.
Who knows. I upgraded tickets to an EV and the Earthlings show, and they never refunded the $10 for the commemorative tickets I paid for on first order (nor did I ever receive the tickets). Then I ended up getting two sets for the other night in Seattle.. mailed about 2 months apart... it's all over the place.
I don't know how to access the commemorative tix for the several f2f upgrade tix that I purchased. It said something at the time of purchase that you automatically got a commemorative online ticket with your purchase, but I don't see anything in my emails or in my TM acct, other than the actual screen scanned to enter the venues.
2011-09-04 PJ20 | 2011-09-17 Winnipeg | 2012-09-30 Missoula | 2012-11-18 Tulsa EV | 2013-07-19 Chicago | 2013-11-15 Dallas
2013-11-16 OKC | 2014-10-09 Lincoln | 2014-10-17 Moline | 2014-10-19 St. Paul | 2014-10-20 Milwaukee | 2016-08-20 Chicago
2016-08-22 Chicago | 2018-08-18 Chicago | 2018-08-20 Chicago | 2022-05-09 Phoenix | 2022-05-20 Las Vegas | 2022-09-18 St. Louis
2022-09-20 OKC | 2023-08-31 St. Paul | 2023-09-02 St. Paul | **2024-05-16 Las Vegas** | **2024-05-18 Las Vegas** |
Three Fish
July 1996 San Francisco
June 1999 Chicago
A. received a refund for a Commemorative Ticket purchased for Sacramento or Las Vegas; or
B. received a Commemorative Ticket for Sacramento or Las Vegas?
I never received my Commemorative Ticket for Glendale, but I'm not that worried about it because they printed a ticket for me at the box office window. I received my Commemorative Tickets for all of the other shows except Glendale.
Still, no Fresno(and that was not 10C)
Based on how slow the EV/Earthlings ticket orders came (months after), there's a chance it's just going to be a slow(er) response than other shows with them being cancelled shows.
This is BS!!
My OCD can't handle not having the ticket stub>LOL
Anyone have an extra they'd be willing to sell?
They just need to print them.
I got the other shows , but not Fresno?
I separately emailed tenclubsupport@ticketmaster.com and explained what I had been told by the customer disservice chatbot, and their response-- the response from tenclubsupport@TICKETMASTER.COM, mind you-- was that I need to contact Ticketmaster.
Out of Stock is BS!!
So, if you're still waiting on a ticket you paid for and haven't received, I guess there's still hope.