I skipped them due to the shipping to the U.K. - seemed high. However thinking about it today, the shipping cost is absolutely bonkers. So, shipping of the two jigsaws to the U.K. is $77.50, $38.75 each…. However I just looked at my receipt from February and the Marucci bat was $30.99. How can it be more expensive to ship a jigsaw than a heavy wooden bat!?!
My biggest challenge is the inconsistency, you never know how much shipping will be. I ordered No Code vinyl and it was $15 to Toronto which is reasonable, the puzzle is $25.50. It just seems like a mistake in their shipping calculation. If shipping was faster it could be justified but the combination of slow delivery and high shipping costs make a lot of merch a no go.
Don’t get me started on stickers, $11 to ship one sticker
The shipping rates have kept me from ordering some items from the 10C store. If it is something I can find elsewhere I usually buy it there, if it is exclusive to 10C, I have to really want it to purchase it.
The shipping service is a bigger problem than the rate, IMO. Many of us have had the experience of watching our packages zig-zag their way to us via UPS Mail Innovations.
The shipping service is a bigger problem than the rate, IMO. Many of us have had the experience of watching our packages zig-zag their way to us via UPS Mail Innovations.
In fairness, this isn't a problem limited to 10C or UPS Mail Innovations... shipping has been f'ed up for all carriers for some time now.
USPS, parcel services, LTL services... nothing is moving like it was 18 months ago. Everything takes longer now and the carriers are charging higher rates for less service across the board.
Maybe you're referring to shipping before the pandemic, but since March of 2020, shipping product has been a whole different ballgame.
The shipping service is a bigger problem than the rate, IMO. Many of us have had the experience of watching our packages zig-zag their way to us via UPS Mail Innovations.
In fairness, this isn't a problem limited to 10C or UPS Mail Innovations... shipping has been f'ed up for all carriers for some time now.
USPS, parcel services, LTL services... nothing is moving like it was 18 months ago. Everything takes longer now and the carriers are charging higher rates for less service across the board.
Maybe you're referring to shipping before the pandemic, but since March of 2020, shipping product has been a whole different ballgame.
Sure, and it's true that I haven't purchased anything from 10C since last year. This was a problem long before Covid, and one that this business struggles with on multiple fronts. From vault 10 to annual singles to puzzles to whatever is coming next.
For the record, and this is only my experience, we have had more packages delivered to us in the last few weeks than ever before in my life because of our wedding registry. Everything (so far, knock on wood) has shown up on time, as expected, and in good condition. We have seen no delays or had any problems with shipping services. This is all in the last month or two.
My company ships hospital supplies. That’s our business. What people forget about is the warehouse space we pay for and warehouse workers we have to employ to ship the supplies. It’s not just a $1 box and the postage. Doing business is expensive.
I’m not saying they’re not a bit high but employing one full time employee costs a ton for a smallish biz.
But what you are talking about is shipping & handling. They don’t state that here, only shipping.
Ten Club charges a combined postage and handling fee for most shipped orders. Some orders include free postage and handling. Some orders have a discounted postage and handling rate. In all cases, this fee is described as "shipping".
My company ships hospital supplies. That’s our business. What people forget about is the warehouse space we pay for and warehouse workers we have to employ to ship the supplies. It’s not just a $1 box and the postage. Doing business is expensive.
I’m not saying they’re not a bit high but employing one full time employee costs a ton for a smallish biz.
But what you are talking about is shipping & handling. They don’t state that here, only shipping.
Ten Club charges a combined postage and handling fee for most shipped orders. Some orders include free postage and handling. Some orders have a discounted postage and handling rate. In all cases, this fee is described as "shipping".
Love the quotations. “Shipping”. No offence to thr 10C, but this explanation is vague at best. To use their quotations, there is a lot of “some” and “most” in there.
My company ships hospital supplies. That’s our business. What people forget about is the warehouse space we pay for and warehouse workers we have to employ to ship the supplies. It’s not just a $1 box and the postage. Doing business is expensive.
I’m not saying they’re not a bit high but employing one full time employee costs a ton for a smallish biz.
But what you are talking about is shipping & handling. They don’t state that here, only shipping.
Ten Club charges a combined postage and handling fee for most shipped orders. Some orders include free postage and handling. Some orders have a discounted postage and handling rate. In all cases, this fee is described as "shipping".
Is there a "service fee" too?
Post edited by Spiritual_Chaos on
"Mostly I think that people react sensitively because they know you’ve got a point"
My company ships hospital supplies. That’s our business. What people forget about is the warehouse space we pay for and warehouse workers we have to employ to ship the supplies. It’s not just a $1 box and the postage. Doing business is expensive.
I’m not saying they’re not a bit high but employing one full time employee costs a ton for a smallish biz.
But what you are talking about is shipping & handling. They don’t state that here, only shipping.
Ten Club charges a combined postage and handling fee for most shipped orders. Some orders include free postage and handling. Some orders have a discounted postage and handling rate. In all cases, this fee is described as "shipping".
Is there a "service fee" too?
Handling is a service fee. The service is handling.
EDIT - I didn’t click the spoiler button. I see what you did there. I have to admit, a ticketmaster reference was included in an iteration of my post, but I decided to leave it alone. But it is a valid point.
Is it just we are all older now and therefore the band position has changed in that it isn’t young people affording tickets to shows to middle-aged rock fans with (seemingly) a lot of disposable income and therefore the same principles do not apply? I just ordered Jerry Cantrell’s new album from his website and the shipping charges were $3 US cheaper than PJ. Doesn’t sound like much but the discrepancy doesn’t make sense.
Post edited by 1ThoughtKnown on
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on2legs
Standing in the Jersey rain… Posts: 14,421
FYI - I got this notice from eBay regarding shipping increases for 2022. Before we slam the 10 Club, remember that carriers are increasing their rates.
1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore
No increase for UPS ebay labels, is that the same as ups mail innovations that 10c uses?
UBC 92, Vancouver 93, Vancouver 98, Seattle 02, Vancouver 03, Vancouver 05, Gorge 06, Gorge 06,Seattle 09,Seattle 09, Vancouver09, Montreal 11, Toronto 11,Toronto 11, Vancouver 11,Vancouver 13, Seattle 13
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on2legs
Standing in the Jersey rain… Posts: 14,421
I guess as a Canadian, I should be thankful that bundling a single CD from 10C with bootlegs is so cheap… of course, the Gigaton CD got here in under a week… Nugs is still MIA…
Something is off with their shipping calculator. Some posters cost like $4 more to ship. The license plate bundle was $2 less to ship than just the plate alone. I’ve given up on trying to understand their shipping algorithms.
I guess as a Canadian, I should be thankful that bundling a single CD from 10C with bootlegs is so cheap… of course, the Gigaton CD got here in under a week… Nugs is still MIA…
Buy direct from nugs, shipping is usually cheaper which is odd since 10c don't ship the boots and think the tax isn't added.
I guess as a Canadian, I should be thankful that bundling a single CD from 10C with bootlegs is so cheap… of course, the Gigaton CD got here in under a week… Nugs is still MIA…
Buy direct from nugs, shipping is usually cheaper which is odd since 10c don't ship the boots and think the tax isn't added.
Oh man buying from Nugs.net is so cheap. Pretty much a flat rate of $5.00. The 2022 Box Set shipping rate to Canada is only $5.00 US.
Something is off with their shipping calculator. Some posters cost like $4 more to ship. The license plate bundle was $2 less to ship than just the plate alone. I’ve given up on trying to understand their shipping algorithms.
When I looked possibly buying the shirt/plate sticker bundle on Jan 1, it was like $13 in shipping. When I looked at it again last week, it was like $9. Same address, same item order, still haven't purchased.
Comments
Don’t get me started on stickers, $11 to ship one sticker
"...I changed by not changing at all..."
USPS, parcel services, LTL services... nothing is moving like it was 18 months ago. Everything takes longer now and the carriers are charging higher rates for less service across the board.
Maybe you're referring to shipping before the pandemic, but since March of 2020, shipping product has been a whole different ballgame.
For the record, and this is only my experience, we have had more packages delivered to us in the last few weeks than ever before in my life because of our wedding registry. Everything (so far, knock on wood) has shown up on time, as expected, and in good condition. We have seen no delays or had any problems with shipping services. This is all in the last month or two.
"...I changed by not changing at all..."
https://help.pearljam.com/hc/en-us/articles/205023064-Shipping-Policy-FAQ
What are "Shipping" charges?
Ten Club charges a combined postage and handling fee for most shipped orders. Some orders include free postage and handling. Some orders have a discounted postage and handling rate. In all cases, this fee is described as "shipping".
No offence to thr 10C, but this explanation is vague at best. To use their quotations, there is a lot of “some” and “most” in there.
EDIT - I didn’t click the spoiler button. I see what you did there. I have to admit, a ticketmaster reference was included in an iteration of my post, but I decided to leave it alone. But it is a valid point.
Damn! I'm afraid to see how much that would be shipped to Canada.
that's your answer.
Oh man buying from Nugs.net is so cheap. Pretty much a flat rate of $5.00. The 2022 Box Set shipping rate to Canada is only $5.00 US.