Pearl Jam Headline Two Nights at BST Hyde Park

Timluke

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

pdalowsky

tino_11 said:

I went through the Saturday link to get a 2 day ticket and was able to get a 10c pit ticket. They were showing cheaper than general admission so I hope I have the right ones! £132 I thought was a really good price for two shows.

Also you can log in again to buy a different type of ticket. I was able to get my wife a ticket just for the Saturday.

this sorted it big time, thanks 

pdalowsky

WASTID said:

LostDog_72 said:

Agent Jul said:

Same issue here Bought Ten Club tix last time, now no idea how to get those same tix again?!?!

Did you see a ticket option for "Ten Club - 15" ?
It was a close one for me as GA was first in the list of ticket options and I nearly selected those....although now I am doubting myself that Ten Club - 15 were the right ones
I'm so out of practice with ticket stress   

That option wasn't even listed when I got in. But it wasn't very clear.

Ten Club Previous Booker 2 Day "Primary Entry" tickets are what I have purchased.
I presumed the "Primary Entry" to be the early entrance 10c tickets.

I believe from reading the site, tenc tix go in15 minutes before all others, so 15 minutes ahead of the primary ones?

Conjack76

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

My Live chat experience was pretty poor with them, onto their Twitter people so lets see what they can do.

Timluke

Conjack76 said:

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

My Live chat experience was pretty poor with them, onto their Twitter people so lets see what they can do.

Just shows it depends who you get through to ! Bit annoying that you have to try another route.

happy_larry

Are we supposed to be getting an email with a link for the second 10c sale tomorrow? 

Checked my inbox and junk and there’s nothing there

Planet of Sound

happy_larry said:

Are we supposed to be getting an email with a link for the second 10c sale tomorrow? 

Checked my inbox and junk and there’s nothing there

No, you just go here: https://www.bst-hydepark.com/tickets/pearl-jam-artist-presale/

Conjack76

Timluke said:

Conjack76 said:

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

My Live chat experience was pretty poor with them, onto their Twitter people so lets see what they can do.

Just shows it depends who you get through to ! Bit annoying that you have to try another route.

''We are sorry that you didn't get the tickets you wanted on today's presale, it was a very high demand for tickets. We are not able to modify this into Ten club tickets, but if you'd like we can offer you a refund and you can try the purchase again once it goes on general sale'

Really disappointing but I'll stick with the GA tickets ...better than nothing

pdalowsky

Conjack76 said:

Timluke said:

Conjack76 said:

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

My Live chat experience was pretty poor with them, onto their Twitter people so lets see what they can do.

Just shows it depends who you get through to ! Bit annoying that you have to try another route.

''We are sorry that you didn't get the tickets you wanted on today's presale, it was a very high demand for tickets. We are not able to modify this into Ten club tickets, but if you'd like we can offer you a refund and you can try the purchase again once it goes on general sale'

Really disappointing but I'll stick with the GA tickets ...better than nothing

Tenclub isnt sold out I dont think. Maybe buy the tenc linkand then opt for the refund offered in the knowledge you are safe

WASTID

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

Yes, I got sorted in the same way for a refund after booking again with the 10c tickets.

rael

Planet of Sound said:

happy_larry said:

Are we supposed to be getting an email with a link for the second 10c sale tomorrow? 

Checked my inbox and junk and there’s nothing there

No, you just go here: https://www.bst-hydepark.com/tickets/pearl-jam-artist-presale/

does anyone know if we need a pass code, if not anyone (non 10c will be able to buy)?

johanypma

pdalowsky said:

Conjack76 said:

Timluke said:

Conjack76 said:

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

My Live chat experience was pretty poor with them, onto their Twitter people so lets see what they can do.

Just shows it depends who you get through to ! Bit annoying that you have to try another route.

''We are sorry that you didn't get the tickets you wanted on today's presale, it was a very high demand for tickets. We are not able to modify this into Ten club tickets, but if you'd like we can offer you a refund and you can try the purchase again once it goes on general sale'

Really disappointing but I'll stick with the GA tickets ...better than nothing

Tenclub isnt sold out I dont think. Maybe buy the tenc linkand then opt for the refund offered in the knowledge you are safe

Indeed. I just tried and am able to select TC, both the Friday and the two-day option...

Kearn5y

£27.50 saving when purchasing weekend tickets. 

Eraserhead

that website is dogshit, but still 100 times better than the old F5 refresh nightmare!

bigphilscolari

my card declined on checkout for 3 tickets on the 2 day option (didn't realise the card saved on the account had expired)  Now when logging back in it will only let me buy 1 ticket for the 2 day (assuming this is because it thinks i have bought 3) AXS won't help say there's nothing they can do. 
If i try for the one day tix i still have the option for 4, their website is messed up i just want to get 3 tickets for the 2 nights and now can't :(

Wakefieldrob

I didn't book Hyde Park last time (planned Krakow and Budapest, since got a Budapest refund but still hoping to get to Krakow).  Can i check with those who booked today -
 - when i try at 10am tomorrow via 10c resale, I can aim for 2 day 10c tickets that include access to 10c area?
 - how much are they please?
 - it's a 4 ticket limit?
 - is it easy enough to bag an extra single in same area for Saturday? (i'm after 3 x 2 days plus 1 x sat)

any pointers appreciated and i'm good to go tomorrow AM!

Rob 

stef1885

Apart from cost what is difference between 10c 15 and 10c hydeaway?  Anyone know?  I assume both get you into 10C area near stage.

Conjack76

pdalowsky said:

Conjack76 said:

Timluke said:

Conjack76 said:

Timluke said:

WASTID said:

Looks like AXS made a mess of the initial release of tickets this morning and didn't show the 10c option when first released!!!

I've gone back in (having already booked "primary entry" tickets) and the 10c 15 minutes option was showing up. Have ended up booking again again now so will have to try and sort out the issue with AXS or look to sell the other pair 

I did the same thing :-(

But just been on the Live Chat function with AXS and they processed a refund on the GA tickets I bought straight away, no messing about. Money will be back in my account in 48 hours. Very helpful and quicker than the  queue to start the Live Chat !!

So weekend Ten Club -15 tix for us !! Can't wait !!

My Live chat experience was pretty poor with them, onto their Twitter people so lets see what they can do.

Just shows it depends who you get through to ! Bit annoying that you have to try another route.

''We are sorry that you didn't get the tickets you wanted on today's presale, it was a very high demand for tickets. We are not able to modify this into Ten club tickets, but if you'd like we can offer you a refund and you can try the purchase again once it goes on general sale'

Really disappointing but I'll stick with the GA tickets ...better than nothing

Tenclub isnt sold out I dont think. Maybe buy the tenc linkand then opt for the refund offered in the knowledge you are safe

So had to go into each individual day and re---order , so at least I have my TenClub access, just need the refund from earlier. 

Deano

stef1885 said:

Apart from cost what is difference between 10c 15 and 10c hydeaway?  Anyone know?  I assume both get you into 10C area near stage.

Hydeaway gives you access to an area with separate bar and toillets to the masses. No difference at all in terms of access/viewing the gig

stef1885

Ok Thanks.  

pdalowsky

Eraserhead said:

that website is dogshit, but still 100 times better than the old F5 refresh nightmare!

Would have to agree, the site was appalling. On my desktop it was only giving me 12 seconds to complete the order - which is as well know impossible. I tried to enter my card details and address in 12 seconds even using auto complete and there was just no chance, paypal wasnt quick enough.....tried three browsers and got seriously frustrated

Tried my phone and it sailed through

Kearn5y

pdalowsky said:

Eraserhead said:

that website is dogshit, but still 100 times better than the old F5 refresh nightmare!

Would have to agree, the site was appalling. On my desktop it was only giving me 12 seconds to complete the order - which is as well know impossible. I tried to enter my card details and address in 12 seconds even using auto complete and there was just no chance, paypal wasnt quick enough.....tried three browsers and got seriously frustrated

Tried my phone and it sailed through

5min on my desktop 

whitepants

I'm based in California and just woke up, so I'm way behind on the sale for today. However, I just went through the American Express link email I received and was able to purchase the Pearl Jam Ten Club Hideaway package for July 9th, payment plan. I'm happy!

Gravey1975

I was waiting for a code of some kind to be sent over as I had tix for the cancelled show this year, but as AXS sent a link over for an Amex member presale I just went and bought a couple of weekend tickets with no issues. 

Weird thing though - it let me buy Ten Club tickets without checking I'm a Ten Club member, plus they were £15 cheaper than the general admission tickets. Does that strike anyone else as strange??

pdalowsky

Gravey1975 said:

I was waiting for a code of some kind to be sent over as I had tix for the cancelled show this year, but as AXS sent a link over for an Amex member presale I just went and bought a couple of weekend tickets with no issues. 

Weird thing though - it let me buy Ten Club tickets without checking I'm a Ten Club member, plus they were £15 cheaper than the general admission tickets. Does that strike anyone else as strange??

maybe the fact you had presale access from buying tenc tix last time was enough 

RatherStarved

Congrats to all who got tickets.  I’ll probably sit this one out but hope very much that it and the other 2021 shows can take place.

Gravey1975

pdalowsky said:

Gravey1975 said:

I was waiting for a code of some kind to be sent over as I had tix for the cancelled show this year, but as AXS sent a link over for an Amex member presale I just went and bought a couple of weekend tickets with no issues. 

Weird thing though - it let me buy Ten Club tickets without checking I'm a Ten Club member, plus they were £15 cheaper than the general admission tickets. Does that strike anyone else as strange??

maybe the fact you had presale access from buying tenc tix last time was enough 

I think the email I received was pretty much a roundrobin email that all AMEX members received, rather than those that had purchased tickets for the 2020 HP gig. Plus the tickets I bought for this year's gig weren't Ten Club, they were general admission.

I can only think that it's an administrative/technical error. A few posters on this thread mentioned they tried to get Ten Club tickets but the option wasn't available so they had to buy GA. I'm wondering if there were some technical gremlins and it went from not showing at all as an option, to showing to everyone, regardless of whether they're in Ten Club. Could cause some upset if it sells out before every legitimate member who wants a ticket gets one. 

happy_larry

What’s the price difference between the 10c hideaway the and GA ones? 

Kearn5y

happy_larry said:

What’s the price difference between the 10c hideaway the and GA ones? 

Single Day Tickets
GA £79
10C - 15 £79
10C Hideaway - £144.50

Weekend
GA £143
10C - 15 £132.50
10C Hideaway - No option 

Planet of Sound

Gravey1975 said:

I was waiting for a code of some kind to be sent over as I had tix for the cancelled show this year, but as AXS sent a link over for an Amex member presale I just went and bought a couple of weekend tickets with no issues. 

Weird thing though - it let me buy Ten Club tickets without checking I'm a Ten Club member, plus they were £15 cheaper than the general admission tickets. Does that strike anyone else as strange??

‘Ten Club’ tickets can be purchased by anyone for these shows, they are just a fan presale.  The 10C email did just say they were for PJ fans, not just for 10C members.  Last year ‘Ten Club’ area went on sale to general public too.