Call Tickets Today (800) 594-8499 they are handling the ticket drawing....

JimmyV · January 2020

Ticketmaster literally giving people tickets to get them off the phone. Lol

NewfieintheUSA · January 2020

agentpinckney said:

Unless it was a weighted system where 1st priority shows were weighted to have a better chance at winning than 2nd or worse, it was an all-in lottery for every show. Somehow I doubt it was weighted with priority considered. High demand, limited tickets.

How would that explain noone winning NYC or Baltimore with priority 2 or lower, and noone winning St. Louis with priority 3 or lower?

MickeyMouse · January 2020

At least everyone here has something to argue about until the fall tour lotto

dmbolp · January 2020

Or, there's really 3 separate entities involved: 10C, TICKETSTODAY, Ticketmaster

When we entered our requests, the URL was TICKETSTODAY. So maybe they ran the lottery, they then fed Ticketmaster with the results, and really TM doesn't know much of anything about the actual lottery process; probably all depends on which of the 3 entities you're talking to

buck502000 · January 2020

@ticketmaster

Image: https://us.v-cdn.net/5021252/uploads/editor/rl/g4zn0echuhz7.gif

nicknyr15 · January 2020

MickeyMouse said:

At least everyone here has something to argue about until the fall tour lotto

I can’t understand how much energy some people put into these arguments. It’s insane. Paragraphs and paragraphs.

patkelly12 · January 2020

First World problems.

Little Italy · January 2020

"The majority of fans who enter the Ten Club ticket request will get tickets. This also means that Ten Club seating includes seats farther back in the venue than in the past."

Doesnt make sense that people aren't AT LEAST getting in the building with 300 level seats when the odds were 99% for BA-software issue or not.

Gern Blansten · January 2020

Little Italy said:

"The majority of fans who enter the Ten Club ticket request will get tickets. This also means that Ten Club seating includes seats farther back in the venue than in the past."

Doesnt make sense that people aren't AT LEAST getting in the building with 300 level seats when the odds were 99% for BA-software issue or not.

you would sure think so....except it seems like the odds were not presented correctly. The only people who should have been rejected were GA only requests if reserved was 99%

on2legs · January 2020

Little Italy said:

"The majority of fans who enter the Ten Club ticket request will get tickets. This also means that Ten Club seating includes seats farther back in the venue than in the past."

Doesnt make sense that people aren't AT LEAST getting in the building with 300 level seats when the odds were 99% for BA-software issue or not.

It does make sense unless the ticket demand was way beyond what they expected and the odds calculations did not update properly.

bootlegger10 · January 2020

Here is part of the response I received from the Ten Club via email. It was a boilerplate email:

We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:

They only entered for GA (this was the biggest widespread reason fans did not get tickets)
Entered for both GA, Reserved or ADA in a city where the demand outweighed the supply, even by 1% in some cases.
Submitted invalid Ten Club info

Final Ticket Odds:
Toronto ON GA: 32.03% Res: 99.00%
Ottawa, ON GA: 56.17% Res: 99.00%
Quebec City GA: 75.47% Res: 99.00%
Hamilton GA: 40.37% RES: 99.00%
Baltimore GA: 14.47% RES: 65.20%
NY, NY GA: 9.66% RES: 57.22%
Nashville, TN GA: 19.65% RES: 99.00%
St Louis MO GA: 20.08% RES: 99.00%
OKC GA: 59.29% RES: 99.00%
Denver GA: 20.36% RES: 99.00%
Glendale AZ GA: 33.91% RES: 99.00%
San Diego GA: 32.41% RES: 99.00%
LANight 1 GA: 27.16% RES: 99.00%
LA Night 2 GA: 24.77% RES: 99.00%
Oakland Night 1 GA: 28.08% RES: 99.00%
Oakland Night 2 GA: 34.58% RES: 99.00%

RoleModelsinBlood31 · January 2020

props to ya’ll for continuing to discuss this shit but I gave up when they told me I went in and submitted a second ticket request and screwed myself and then they sent me 2 follow up emails telling me that that was untrue and not to quote them on that. Bunch of fools, not worth anymore of this bastards time. I’ll try to get them on fan to fan or whatever. Good luck everyone!

bootlegger10 · January 2020

I did just call and was told I was denied for Oakland 1. I pasted the email I got from the 10c. I'm out too.

decides2dream · January 2020

JimmyV said:

Poncier said:

JimmyV said:

You've got TM admitting to a software error and people here are still trying to blame it all on user error.

But did you have James, Jim, Jimmy or Maurice as your first name in your Ticketmaster account?

Some people do call me Maurice. Others call me a Space Cowboy. No one has ever called me the Gangster of Love. Someday...

Father Hubbard · January 2020

bootlegger10 said:

Here is part of the response I received from the Ten Club via email. It was a boilerplate email:
We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:
They only entered for GA (this was the biggest widespread reason fans did not get tickets)
Entered for both GA, Reserved or ADA in a city where the demand outweighed the supply, even by 1% in some cases.
Submitted invalid Ten Club info
Final Ticket Odds:
Toronto ON GA: 32.03% Res: 99.00%
Ottawa, ON GA: 56.17% Res: 99.00%
Quebec City GA: 75.47% Res: 99.00%
Hamilton GA: 40.37% RES: 99.00%
Baltimore GA: 14.47% RES: 65.20%
NY, NY GA: 9.66% RES: 57.22%
Nashville, TN GA: 19.65% RES: 99.00%
St Louis MO GA: 20.08% RES: 99.00%
OKC GA: 59.29% RES: 99.00%
Denver GA: 20.36% RES: 99.00%
Glendale AZ GA: 33.91% RES: 99.00%
San Diego GA: 32.41% RES: 99.00%
LANight 1 GA: 27.16% RES: 99.00%
LA Night 2 GA: 24.77% RES: 99.00%
Oakland Night 1 GA: 28.08% RES: 99.00%
Oakland Night 2 GA: 34.58% RES: 99.00%

Did the 10C include those odds in the email?

RoleModelsinBlood31 · January 2020

Father Hubbard said:

bootlegger10 said:

Here is part of the response I received from the Ten Club via email. It was a boilerplate email:
We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:
They only entered for GA (this was the biggest widespread reason fans did not get tickets)
Entered for both GA, Reserved or ADA in a city where the demand outweighed the supply, even by 1% in some cases.
Submitted invalid Ten Club info
Final Ticket Odds:
Toronto ON GA: 32.03% Res: 99.00%
Ottawa, ON GA: 56.17% Res: 99.00%
Quebec City GA: 75.47% Res: 99.00%
Hamilton GA: 40.37% RES: 99.00%
Baltimore GA: 14.47% RES: 65.20%
NY, NY GA: 9.66% RES: 57.22%
Nashville, TN GA: 19.65% RES: 99.00%
St Louis MO GA: 20.08% RES: 99.00%
OKC GA: 59.29% RES: 99.00%
Denver GA: 20.36% RES: 99.00%
Glendale AZ GA: 33.91% RES: 99.00%
San Diego GA: 32.41% RES: 99.00%
LANight 1 GA: 27.16% RES: 99.00%
LA Night 2 GA: 24.77% RES: 99.00%
Oakland Night 1 GA: 28.08% RES: 99.00%
Oakland Night 2 GA: 34.58% RES: 99.00%

Did the 10C include those odds in the email?

Got the same email. And yes they had those percentages in the body of the email.

DoDaFoo · January 2020

Yeah, it's still obvious they messed up the 2 night stands.

Gern Blansten · January 2020

DoDaFoo said:

Yeah, it's still obvious they messed up the 2 night stands.

Especially OAK2 in my case. There was clearly less demand due to the GA %....how could my priority 2 not get a ticket when priority 6,7,8 did?

BV84003 · January 2020

Was it ever stated people could only win one of the two-show cities? I don't remember that being disclosed so probably not.

RoleModelsinBlood31 · January 2020

Gern Blansten said:

DoDaFoo said:

Yeah, it's still obvious they messed up the 2 night stands.

Especially OAK2 in my case. There was clearly less demand due to the GA %....how could my priority 2 not get a ticket when priority 6,7,8 did?

Gern, we’re not going to get that discussed. 10c sent me the same generic email as Ticketmaster with odds and a we’re sorry you didn’t get what you asked for, there was a lot of demand” garbage. You and I had the exact same request and had the exact same thing happen to us. It is what it is. Let’s just get them in fan to fan or TM VF and have an extra beer at the show and laugh about it. You and I know what happened

Gern Blansten · January 2020

BV84003 said:

Was it ever stated people could only win one of the two-show cities? I don't remember that being disclosed so probably not.

no....and many people have won both nights. The one guy that posted said Oak1 and Oak2 were like his 7-8 priorities and he got both

Father Hubbard · January 2020

RoleModelsinBlood31 said:

Father Hubbard said:

bootlegger10 said:

Here is part of the response I received from the Ten Club via email. It was a boilerplate email:
We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:
They only entered for GA (this was the biggest widespread reason fans did not get tickets)
Entered for both GA, Reserved or ADA in a city where the demand outweighed the supply, even by 1% in some cases.
Submitted invalid Ten Club info
Final Ticket Odds:
Toronto ON GA: 32.03% Res: 99.00%
Ottawa, ON GA: 56.17% Res: 99.00%
Quebec City GA: 75.47% Res: 99.00%
Hamilton GA: 40.37% RES: 99.00%
Baltimore GA: 14.47% RES: 65.20%
NY, NY GA: 9.66% RES: 57.22%
Nashville, TN GA: 19.65% RES: 99.00%
St Louis MO GA: 20.08% RES: 99.00%
OKC GA: 59.29% RES: 99.00%
Denver GA: 20.36% RES: 99.00%
Glendale AZ GA: 33.91% RES: 99.00%
San Diego GA: 32.41% RES: 99.00%
LANight 1 GA: 27.16% RES: 99.00%
LA Night 2 GA: 24.77% RES: 99.00%
Oakland Night 1 GA: 28.08% RES: 99.00%
Oakland Night 2 GA: 34.58% RES: 99.00%

Did the 10C include those odds in the email?

Got the same email. And yes they had those percentages in the body of the email.

Cool, thanks. Good to see.

Gern Blansten · January 2020

RoleModelsinBlood31 said:

Gern Blansten said:

DoDaFoo said:

Yeah, it's still obvious they messed up the 2 night stands.

Especially OAK2 in my case. There was clearly less demand due to the GA %....how could my priority 2 not get a ticket when priority 6,7,8 did?

Gern, we’re not going to get that discussed. 10c sent me the same generic email as Ticketmaster with odds and a we’re sorry you didn’t get what you asked for, there was a lot of demand” garbage. You and I had the exact same request and had the exact same thing happen to us. It is what it is. Let’s just get them in fan to fan or TM VF and have an extra beer at the show and laugh about it. You and I know what happened

Maybe we can get some of the Evenbros to buy us a beer

JS2455 · January 2020

RoleModelsinBlood31 said:

Father Hubbard said:

bootlegger10 said:

Here is part of the response I received from the Ten Club via email. It was a boilerplate email:
We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:
They only entered for GA (this was the biggest widespread reason fans did not get tickets)
Entered for both GA, Reserved or ADA in a city where the demand outweighed the supply, even by 1% in some cases.
Submitted invalid Ten Club info
Final Ticket Odds:
Toronto ON GA: 32.03% Res: 99.00%
Ottawa, ON GA: 56.17% Res: 99.00%
Quebec City GA: 75.47% Res: 99.00%
Hamilton GA: 40.37% RES: 99.00%
Baltimore GA: 14.47% RES: 65.20%
NY, NY GA: 9.66% RES: 57.22%
Nashville, TN GA: 19.65% RES: 99.00%
St Louis MO GA: 20.08% RES: 99.00%
OKC GA: 59.29% RES: 99.00%
Denver GA: 20.36% RES: 99.00%
Glendale AZ GA: 33.91% RES: 99.00%
San Diego GA: 32.41% RES: 99.00%
LANight 1 GA: 27.16% RES: 99.00%
LA Night 2 GA: 24.77% RES: 99.00%
Oakland Night 1 GA: 28.08% RES: 99.00%
Oakland Night 2 GA: 34.58% RES: 99.00%

Did the 10C include those odds in the email?

Got the same email. And yes they had those percentages in the body of the email.

And I received an email from Ticketmaster (tenclubsupport@ticketmaster) saying that I was not selected for reserved tickets to Nashville or St. Louis because the 99% number dropped after my entry. FWIW, my entry was submitted late afternoon on the last day (Wednesday). Here's the quote:

I am sorry to hear that you were not granted tickets for the Nashville and St. Louis shows. At the time you entered it was 99% however, those numbers were subject to change based on 1000's of fans requesting the same exact show, which lowered your odds.

Sounds like 10C and TM are sending out inconsistent messages....unless demand outstripped availability by 1% and I was in that 1% in both places (seems unlikely). I also know it was not invalid info because received tix for another city.

Gern Blansten · January 2020

JS2455 said:

RoleModelsinBlood31 said:

Father Hubbard said:

bootlegger10 said:

Here is part of the response I received from the Ten Club via email. It was a boilerplate email:
We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:
They only entered for GA (this was the biggest widespread reason fans did not get tickets)
Entered for both GA, Reserved or ADA in a city where the demand outweighed the supply, even by 1% in some cases.
Submitted invalid Ten Club info
Final Ticket Odds:
Toronto ON GA: 32.03% Res: 99.00%
Ottawa, ON GA: 56.17% Res: 99.00%
Quebec City GA: 75.47% Res: 99.00%
Hamilton GA: 40.37% RES: 99.00%
Baltimore GA: 14.47% RES: 65.20%
NY, NY GA: 9.66% RES: 57.22%
Nashville, TN GA: 19.65% RES: 99.00%
St Louis MO GA: 20.08% RES: 99.00%
OKC GA: 59.29% RES: 99.00%
Denver GA: 20.36% RES: 99.00%
Glendale AZ GA: 33.91% RES: 99.00%
San Diego GA: 32.41% RES: 99.00%
LANight 1 GA: 27.16% RES: 99.00%
LA Night 2 GA: 24.77% RES: 99.00%
Oakland Night 1 GA: 28.08% RES: 99.00%
Oakland Night 2 GA: 34.58% RES: 99.00%

Did the 10C include those odds in the email?

Got the same email. And yes they had those percentages in the body of the email.

And I received an email from Ticketmaster (tenclubsupport@ticketmaster) saying that I was not selected for reserved tickets to Nashville or St. Louis because the 99% number dropped after my entry. FWIW, my entry was submitted late afternoon on the last day (Wednesday). Here's the quote:
I am sorry to hear that you were not granted tickets for the Nashville and St. Louis shows. At the time you entered it was 99% however, those numbers were subject to change based on 1000's of fans requesting the same exact show, which lowered your odds.
Sounds like 10C and TM are sending out inconsistent messages....unless demand outstripped availability by 1% and I was in that 1% in both places (seems unlikely). I also know it was not invalid info because received tix for another city.

correct....and people with 7-8th priorities were getting tickets. Makes no sense

MickeyMouse · January 2020

How most members who didn't get tickets read the 10C email...

We are sorry you did not get Ten Club tickets. Even though we were able to more than double the amount of tickets accessible to our members, fans did not get tickets for the following reasons:

Ticketmaster messed up the drawing (this was the biggest widespread reason fans did not get tickets)
Ticketmaster is secretly hoarding all the 10C tickets to give to scalpers

Final Ticket Odds:
Me: 99.00%
Everyone else: who cares

jimjam1982 · January 2020

Well, oddly 10C emailed me back even though they are closed. They said they were reaching out to TM for status update. Cool of them to answer on a holiday when TM never responded.

Gern Blansten · January 2020

jimjam1982 said:

Well, oddly 10C emailed me back even though they are closed. They said they were reaching out to TM for status update. Cool of them to answer on a holiday when TM never responded.

I got the same....I appreciate the reply but it's concerning that they are reaching out to TM and TM is blaming 10C

NewfieintheUSA · January 2020

Maybe is one of the people who won Oakland with lower priorities was willing to give you their name TC would be able to verify the problem. Right now without a specific example, may be harder for them to verify.

Basilg · January 2020

Regarding Stage 2/Verified Pre-Sale Thursday 1/23: Did everyone get a confirmation email or text they were 'Verified'? Figured I'd at least receive a text or email saying I was all set to go Thursday morning but haven't hard anything. Spoke to a guy at Ticketmaster and he said I'm verified but take little solace in anything but the written word these days. Just curious if anyone here also did Ticketmaster as well as 10C's drawing and if they received an email or not. Thanks.

Call Tickets Today (800) 594-8499 they are handling the ticket drawing....

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