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TEN CLUB UK/EU STORE!

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  • StereotypeStereotype Maribor, SloveniaPosts: 873
    I have ordered Gigaton LP and will pay 32$ of shipping to Slovenia (yikes!), then the import duties will strike on top of that. I ordered only out of fear of missing out on the LP. I second the hopes of having ALL items that are in the US store also available in the EU store (or at least all music). 
    The worst enemies of music? Money and Mathematics. Combined with music, they both do the exact opposite of what they're supposed to do. Money makes music cheap, mathematics makes it stupid and predictable.

  • PapPap Aspra Spitia, GreecePosts: 23,247
    edited January 21
    .
    Post edited by Pap on
    Ooh, yeah! All right!
    Were [Pearl] jammin
    I wanna [Pearl] jam it wid you.
    Were [Pearl] jammin, [Pearl] jammin
    And I hope you like [Pearl] jammin too.

    Sep 30, 2006 - OAKA Sports Hall - Athens, Greece
    Jul 11, 2014 - Milton Keynes Bowl - Milton Keynes, UK
  • PapPap Aspra Spitia, GreecePosts: 23,247
    edited January 21
    .
    Post edited by Pap on
    Ooh, yeah! All right!
    Were [Pearl] jammin
    I wanna [Pearl] jam it wid you.
    Were [Pearl] jammin, [Pearl] jammin
    And I hope you like [Pearl] jammin too.

    Sep 30, 2006 - OAKA Sports Hall - Athens, Greece
    Jul 11, 2014 - Milton Keynes Bowl - Milton Keynes, UK
  • TimoRitzenTimoRitzen Posts: 144
    TW3766 said:
    Yeah...that whole EU store must be costing more resources than anything and it is really little benefit to us, given how many items are actually NOT available. 

    I would love to pre-order Gigaton + the 7inch, but I am not paying 40 USD for the products and 30 USD for shipping to Europe....

    You might as well shut down the EU Store, take the money and lower the shipping costs...anyway...please re-negotiate your rates and pass down the savings!
    Yeah really. When Gigaton was announced earlier this week I was hyped and ordered the vinyl bundle (LP + 7") right away. Shipping was $29,99! but than I came to my senses, had the 10C order cancelled (got an e-mail saying I got the refund), after that I ordered from the according link that can be found on the front page of pearljam.com. In my case, I`m from The Netherlands, the link took me to platenzaak.nl where I ordered the exact same bundle AND the cd for a total of € 63,98 with shipping. Converted to Euro`s, my 10C order was € 63 without the cd and surely-to-be-paid import fees and suuuuuuper long wait for the package to arrive. With the site I`ve ordered from now I get the package the next day.

    Point being: the shipping costs from 10C for us in Europe are insane and the UK/EU shop really isn`t worth keeping in the air if it`s being done like this. I used to order a lot from the US 10C shop but those days are looooong gone, because even when ordering a simple t-shirt you`ll get hit with at least €18 import fees. Not funny anymore, guys!
  • Did anyone pre-order from the EU/UK store last week but get no confirmation? I took a screen shot of my order and it says I've paid. The order was 'pending' on my card statement but has now gone, along with the transaction from the Ten Club store.
    Brixton Academy 14/7/93, Wembley Arena 29/5/00, Wembley Arena 18/6/07, London O2 18/8/09, Hyde Park 25/6/10, Manchester 20/6/12, Arras 30/6/12, Werchter 5/7/14, Leeds 8/7/14, Milton Keynes 11/7/14, Mexico City 28/11/15, Toronto 10/5/16, Toronto 12/5/16,  Amsterdam 12/6/18, Amsterdam 13/6/18, London 18/6/18, Werchter 7/7/18, London 17/7/18, Amsterdam 16/6/21, Amsterdam 17/6/21, Werchter 1/7/21, Hyde Park 9/7/21, Hyde Park 10/7/21, Budapest 14/7/21, Prague 26/7/21
  • I got an email, but money has not been taken. I’m guessing they are only taking the money when it is released possibly?
    4784495 - Thomas 9
  • TW3766 said:
    Yeah...that whole EU store must be costing more resources than anything and it is really little benefit to us, given how many items are actually NOT available. 

    I would love to pre-order Gigaton + the 7inch, but I am not paying 40 USD for the products and 30 USD for shipping to Europe....

    You might as well shut down the EU Store, take the money and lower the shipping costs...anyway...please re-negotiate your rates and pass down the savings!
    Yeah really. When Gigaton was announced earlier this week I was hyped and ordered the vinyl bundle (LP + 7") right away. Shipping was $29,99! but than I came to my senses, had the 10C order cancelled (got an e-mail saying I got the refund), after that I ordered from the according link that can be found on the front page of pearljam.com. In my case, I`m from The Netherlands, the link took me to platenzaak.nl where I ordered the exact same bundle AND the cd for a total of € 63,98 with shipping. Converted to Euro`s, my 10C order was € 63 without the cd and surely-to-be-paid import fees and suuuuuuper long wait for the package to arrive. With the site I`ve ordered from now I get the package the next day.

    Point being: the shipping costs from 10C for us in Europe are insane and the UK/EU shop really isn`t worth keeping in the air if it`s being done like this. I used to order a lot from the US 10C shop but those days are looooong gone, because even when ordering a simple t-shirt you`ll get hit with at least €18 import fees. Not funny anymore, guys!
    Missed that option and ordered directly off 10C $30 to ship the LP Bundle to Ireland .... $70 in total 
  • False_BeliefFalse_Belief CardiffPosts: 576
    Anyone else just receive a refund with zero explanation from UMG? My banking app just alerted me to a £41.94 refund from them. I don’t have anything else on order with them, so I’m assuming it’s for my Gigaton LP.   Wtf?!!!

    Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, New York City 2020, Amsterdam 1 2020, Amsterdam 2 2020, London 2020 

  • agtharperagtharper Posts: 9
    I ordered Gigaton in early Feb from the U.K/EU store and just realised I don’t think they took the money out yet. I can’t find it on my statements.

  • MRMACPHISTO75MRMACPHISTO75 Posts: 324
    They haven’t taken mine either. I’m guessing they are only charging cards when they actually process and send.
    4784495 - Thomas 9
  • Me neither.
    Manchester 17.8.09, Manchester 21.6.12, Copenhagen 10.7.12, Manchester 28.7.12 (EV), Phoenix 19.11.13, San Diego 21.11.13, LA 23.11.13, LA 24.11.13, Vienna 25.6.14, Leeds 8.7.14, London 6.6.17 (EV), London 18.6.18, Krakow 3.7.18, London 17.7.18, Dublin 3.7.19 (EV)
  • SpagsSpags Leigh-on-Sea, UKPosts: 2,829
    When we getting the new Gigaton Tshirts in? @Santos L. Halper
    Nature drunk and High
  • Spiritual_ChaosSpiritual_Chaos Posts: 22,753
    Emailed twice about the latest Vault  arriving battered.

    Are they generally slow with responding?
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • PapPap Aspra Spitia, GreecePosts: 23,247
    Spags said:
    When we getting the new Gigaton Tshirts in? @Santos L. Halper
    This.
    Ooh, yeah! All right!
    Were [Pearl] jammin
    I wanna [Pearl] jam it wid you.
    Were [Pearl] jammin, [Pearl] jammin
    And I hope you like [Pearl] jammin too.

    Sep 30, 2006 - OAKA Sports Hall - Athens, Greece
    Jul 11, 2014 - Milton Keynes Bowl - Milton Keynes, UK
  • Conjack76 said:
    TW3766 said:
    Yeah...that whole EU store must be costing more resources than anything and it is really little benefit to us, given how many items are actually NOT available. 

    I would love to pre-order Gigaton + the 7inch, but I am not paying 40 USD for the products and 30 USD for shipping to Europe....

    You might as well shut down the EU Store, take the money and lower the shipping costs...anyway...please re-negotiate your rates and pass down the savings!
    Yeah really. When Gigaton was announced earlier this week I was hyped and ordered the vinyl bundle (LP + 7") right away. Shipping was $29,99! but than I came to my senses, had the 10C order cancelled (got an e-mail saying I got the refund), after that I ordered from the according link that can be found on the front page of pearljam.com. In my case, I`m from The Netherlands, the link took me to platenzaak.nl where I ordered the exact same bundle AND the cd for a total of € 63,98 with shipping. Converted to Euro`s, my 10C order was € 63 without the cd and surely-to-be-paid import fees and suuuuuuper long wait for the package to arrive. With the site I`ve ordered from now I get the package the next day.

    Point being: the shipping costs from 10C for us in Europe are insane and the UK/EU shop really isn`t worth keeping in the air if it`s being done like this. I used to order a lot from the US 10C shop but those days are looooong gone, because even when ordering a simple t-shirt you`ll get hit with at least €18 import fees. Not funny anymore, guys!
    Missed that option and ordered directly off 10C $30 to ship the LP Bundle to Ireland .... $70 in total 
    Had it in my cart but ultimately I realised I was paying an exorbitant amount of money for a limited 7". I can get the record for €45 in my local record store (still way overpriced for a vinyl). I think I'll survive without a radio edit of Dance of the Clairvoyants. 
  • MRMACPHISTO75MRMACPHISTO75 Posts: 324
    Anyone in UK had money taken yet for the album?
    4784495 - Thomas 9
  • petted101petted101 Posts: 127
    Anyone in UK had money taken yet for the album?
    Still waiting here. I'll be amazed if it arrives this week.
  • Brotherjohnno9Brotherjohnno9 Posts: 418
    edited March 25
    petted101 said:
    Anyone in UK had money taken yet for the album?
    Still waiting here. I'll be amazed if it arrives this week.
    No i've not had anything taken yet either. How about anyone throughout the rest of Europe?
    Post edited by Brotherjohnno9 on
    Manchester 17.8.09, Manchester 21.6.12, Copenhagen 10.7.12, Manchester 28.7.12 (EV), Phoenix 19.11.13, San Diego 21.11.13, LA 23.11.13, LA 24.11.13, Vienna 25.6.14, Leeds 8.7.14, London 6.6.17 (EV), London 18.6.18, Krakow 3.7.18, London 17.7.18, Dublin 3.7.19 (EV)
  • Thierry HenryThierry Henry Posts: 2,644
    My payment was taken last week. Universal, right?
    Dublin '96, '00, '06, '10
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    London '07 '09 (x2), '10
    MSG NY '08 (x2)
    Manchester '09 '12
    Belfast '10
    PJ20 Alpine '11 (x2)
    Leeds '14
  • My payment was taken when i pre ordered. still no shipping notice and i emailed them the other day no reply yet.
  • tino_11tino_11 Posts: 1,446
    I ordered through What Records in the UK. Not shipped yet so not looking good for Friday.
    2010: London; 2012: Manchester I, Manchester II, Manchester (EV); 2014: Milan, Leeds, Milton Keynes; 2017: London II (EV); 2018: Amsterdam I, London I, Prague, London II; 2019: London (EV)
  • AS242348AS242348 Posts: 44
    petted101 said:
    Anyone in UK had money taken yet for the album?
    Still waiting here. I'll be amazed if it arrives this week.
    No i've not had anything taken yet either. How about anyone throughout the rest of Europe?
    Nor me - it showed as a pending transaction on my online banking for a few days after ordering then it disappeared.

    i just logged into the VirginEMI account and it’s showing as pending there too.
    London O2 Arena 2009
    London Hyde Park 2010
    Manchester MEN Arena 2 2012
    Amsterdam Ziggo Dome 2 2012
    Vienna Stadhalle 2014
    London O2 Arena 1 2018
    London O2 Arena 2 2018
  • Hub.Hub. Posts: 1,967
  • MRMACPHISTO75MRMACPHISTO75 Posts: 324
    It is now showing as pending on my credit card account again. 😎
    4784495 - Thomas 9
  • rw160510rw160510 Posts: 720
    edited March 27
    Ffs, I had an email overnight saying the bank declined my card and a text from the bank saying unusual activity. Pearl jam, beer and streaming services are 'unusual ' according to my bank. I've reordered it and am very pleased that the single is still in stock
    Post edited by rw160510 on
  • AS242348AS242348 Posts: 44
    edited March 27
    It is now showing as pending on my credit card account again. 😎
    Same here. 😀
    London O2 Arena 2009
    London Hyde Park 2010
    Manchester MEN Arena 2 2012
    Amsterdam Ziggo Dome 2 2012
    Vienna Stadhalle 2014
    London O2 Arena 1 2018
    London O2 Arena 2 2018
  • skyvalleyskyvalley Posts: 178
    Vinyl arrived in Germany!
    Berlin 95 with Neil Young, Berlin 1996, Berlin 2000, Berlin 2006, Munich 2007, Rotterdam 2009, Berlin 2009, Dublin 2010, Belfast 2010, Berlin 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, Berlin 2 2012
  • Nothing has turned up here (UK) but it is back to pending on my card so all is not lost.
    Brixton Academy 14/7/93, Wembley Arena 29/5/00, Wembley Arena 18/6/07, London O2 18/8/09, Hyde Park 25/6/10, Manchester 20/6/12, Arras 30/6/12, Werchter 5/7/14, Leeds 8/7/14, Milton Keynes 11/7/14, Mexico City 28/11/15, Toronto 10/5/16, Toronto 12/5/16,  Amsterdam 12/6/18, Amsterdam 13/6/18, London 18/6/18, Werchter 7/7/18, London 17/7/18, Amsterdam 16/6/21, Amsterdam 17/6/21, Werchter 1/7/21, Hyde Park 9/7/21, Hyde Park 10/7/21, Budapest 14/7/21, Prague 26/7/21
  • SpagsSpags Leigh-on-Sea, UKPosts: 2,829
    I changed my delivery address from work to home, but probably too late - I guess it'll be something nice to go back to work to in 3 months time.
    Nature drunk and High
  • raoulduke881raoulduke881 Rome, ItalyPosts: 24
    Rome (central Italy, not northern): virginemi (aka universal) keeps my order on hold. 

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