TEN CLUB UK/EU STORE!

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Comments

  • Stereotype
    Stereotype Maribor, Slovenia Posts: 885
    I have ordered Gigaton LP and will pay 32$ of shipping to Slovenia (yikes!), then the import duties will strike on top of that. I ordered only out of fear of missing out on the LP. I second the hopes of having ALL items that are in the US store also available in the EU store (or at least all music). 
    The worst enemies of music? Money and Mathematics. Combined with music, they both do the exact opposite of what they're supposed to do. Money makes music cheap, mathematics makes it stupid and predictable.

    ____

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  • Pap
    Pap Serres, Greece Posts: 29,975
    edited January 2020
    .
    Post edited by Pap on
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • Pap
    Pap Serres, Greece Posts: 29,975
    edited January 2020
    .
    Post edited by Pap on
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • TimoRitzen
    TimoRitzen Posts: 147
    TW3766 said:
    Yeah...that whole EU store must be costing more resources than anything and it is really little benefit to us, given how many items are actually NOT available. 

    I would love to pre-order Gigaton + the 7inch, but I am not paying 40 USD for the products and 30 USD for shipping to Europe....

    You might as well shut down the EU Store, take the money and lower the shipping costs...anyway...please re-negotiate your rates and pass down the savings!
    Yeah really. When Gigaton was announced earlier this week I was hyped and ordered the vinyl bundle (LP + 7") right away. Shipping was $29,99! but than I came to my senses, had the 10C order cancelled (got an e-mail saying I got the refund), after that I ordered from the according link that can be found on the front page of pearljam.com. In my case, I`m from The Netherlands, the link took me to platenzaak.nl where I ordered the exact same bundle AND the cd for a total of € 63,98 with shipping. Converted to Euro`s, my 10C order was € 63 without the cd and surely-to-be-paid import fees and suuuuuuper long wait for the package to arrive. With the site I`ve ordered from now I get the package the next day.

    Point being: the shipping costs from 10C for us in Europe are insane and the UK/EU shop really isn`t worth keeping in the air if it`s being done like this. I used to order a lot from the US 10C shop but those days are looooong gone, because even when ordering a simple t-shirt you`ll get hit with at least €18 import fees. Not funny anymore, guys!
  • Muffin The Mule
    Muffin The Mule Amersham, Bucks Posts: 512
    Did anyone pre-order from the EU/UK store last week but get no confirmation? I took a screen shot of my order and it says I've paid. The order was 'pending' on my card statement but has now gone, along with the transaction from the Ten Club store.
    Brixton Academy 14/7/93, Wembley Arena 29/5/00, Wembley Arena 18/6/07, London O2 18/8/09, Hyde Park 25/6/10, Manchester 20/6/12, Arras 30/6/12, Werchter 5/7/14, Leeds 8/7/14, Milton Keynes 11/7/14, Mexico City 28/11/15, Toronto 10/5/16, Toronto 12/5/16,  Amsterdam 12/6/18, Amsterdam 13/6/18, London O2 18/6/18, Werchter 7/7/18, London O2 17/7/18, Werchter 30/6/22, Hyde Park 8/7/22, Hyde Park 9/7/22, Budapest 12/7/22, Prague 22/7/22, Amsterdam 24/7/22, Amsterdam 25/7/22, Dublin 22/6/24, Manchester 25/6/24, London 29/6/2024, Berlin 2/7/24, Berlin 3/7/24 
  • MRMACPHISTO75
    MRMACPHISTO75 Posts: 416
    I got an email, but money has not been taken. I’m guessing they are only taking the money when it is released possibly?
    4784495 - Thomas 9
  • Conjack76
    Conjack76 Posts: 40
    TimoRitzen said:
    TW3766 said:
    Yeah...that whole EU store must be costing more resources than anything and it is really little benefit to us, given how many items are actually NOT available. 

    I would love to pre-order Gigaton + the 7inch, but I am not paying 40 USD for the products and 30 USD for shipping to Europe....

    You might as well shut down the EU Store, take the money and lower the shipping costs...anyway...please re-negotiate your rates and pass down the savings!
    Yeah really. When Gigaton was announced earlier this week I was hyped and ordered the vinyl bundle (LP + 7") right away. Shipping was $29,99! but than I came to my senses, had the 10C order cancelled (got an e-mail saying I got the refund), after that I ordered from the according link that can be found on the front page of pearljam.com. In my case, I`m from The Netherlands, the link took me to platenzaak.nl where I ordered the exact same bundle AND the cd for a total of € 63,98 with shipping. Converted to Euro`s, my 10C order was € 63 without the cd and surely-to-be-paid import fees and suuuuuuper long wait for the package to arrive. With the site I`ve ordered from now I get the package the next day.

    Point being: the shipping costs from 10C for us in Europe are insane and the UK/EU shop really isn`t worth keeping in the air if it`s being done like this. I used to order a lot from the US 10C shop but those days are looooong gone, because even when ordering a simple t-shirt you`ll get hit with at least €18 import fees. Not funny anymore, guys!
    Missed that option and ordered directly off 10C $30 to ship the LP Bundle to Ireland .... $70 in total 
  • False_Belief
    False_Belief Cardiff Posts: 763
    Anyone else just receive a refund with zero explanation from UMG? My banking app just alerted me to a £41.94 refund from them. I don’t have anything else on order with them, so I’m assuming it’s for my Gigaton LP.   Wtf?!!!

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  • agtharper
    agtharper Posts: 19
    I ordered Gigaton in early Feb from the U.K/EU store and just realised I don’t think they took the money out yet. I can’t find it on my statements.

  • MRMACPHISTO75
    MRMACPHISTO75 Posts: 416
    They haven’t taken mine either. I’m guessing they are only charging cards when they actually process and send.
    4784495 - Thomas 9
  • Brotherjohnno9
    Brotherjohnno9 Posts: 463
    Me neither.
    Manchester 17.8.09, Manchester 21.6.12, Copenhagen 10.7.12, Manchester 28.7.12 (EV), Phoenix 19.11.13, San Diego 21.11.13, LA 23.11.13, LA 24.11.13, Vienna 25.6.14, Leeds 8.7.14, London 6.6.17 (EV), London 18.6.18, Krakow 3.7.18, London 17.7.18, Dublin 3.7.19 (EV)
  • Spags
    Spags Leigh-on-Sea, UK Posts: 3,057
    When we getting the new Gigaton Tshirts in? @Santos L. Halper
    Nature drunk and High
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,497
    Emailed twice about the latest Vault  arriving battered.

    Are they generally slow with responding?
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  • Pap
    Pap Serres, Greece Posts: 29,975
    Spags said:
    When we getting the new Gigaton Tshirts in? @Santos L. Halper
    This.
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • ten-vs-vitalogy
    ten-vs-vitalogy Posts: 219
    Conjack76 said:
    TimoRitzen said:
    TW3766 said:
    Yeah...that whole EU store must be costing more resources than anything and it is really little benefit to us, given how many items are actually NOT available. 

    I would love to pre-order Gigaton + the 7inch, but I am not paying 40 USD for the products and 30 USD for shipping to Europe....

    You might as well shut down the EU Store, take the money and lower the shipping costs...anyway...please re-negotiate your rates and pass down the savings!
    Yeah really. When Gigaton was announced earlier this week I was hyped and ordered the vinyl bundle (LP + 7") right away. Shipping was $29,99! but than I came to my senses, had the 10C order cancelled (got an e-mail saying I got the refund), after that I ordered from the according link that can be found on the front page of pearljam.com. In my case, I`m from The Netherlands, the link took me to platenzaak.nl where I ordered the exact same bundle AND the cd for a total of € 63,98 with shipping. Converted to Euro`s, my 10C order was € 63 without the cd and surely-to-be-paid import fees and suuuuuuper long wait for the package to arrive. With the site I`ve ordered from now I get the package the next day.

    Point being: the shipping costs from 10C for us in Europe are insane and the UK/EU shop really isn`t worth keeping in the air if it`s being done like this. I used to order a lot from the US 10C shop but those days are looooong gone, because even when ordering a simple t-shirt you`ll get hit with at least €18 import fees. Not funny anymore, guys!
    Missed that option and ordered directly off 10C $30 to ship the LP Bundle to Ireland .... $70 in total 
    Had it in my cart but ultimately I realised I was paying an exorbitant amount of money for a limited 7". I can get the record for €45 in my local record store (still way overpriced for a vinyl). I think I'll survive without a radio edit of Dance of the Clairvoyants. 
  • MRMACPHISTO75
    MRMACPHISTO75 Posts: 416
    Anyone in UK had money taken yet for the album?
    4784495 - Thomas 9
  • petted101
    petted101 Posts: 190
    MRMACPHISTO75 said:
    Anyone in UK had money taken yet for the album?
    Still waiting here. I'll be amazed if it arrives this week.
  • Brotherjohnno9
    Brotherjohnno9 Posts: 463
    edited March 2020
    petted101 said:
    MRMACPHISTO75 said:
    Anyone in UK had money taken yet for the album?
    Still waiting here. I'll be amazed if it arrives this week.
    No i've not had anything taken yet either. How about anyone throughout the rest of Europe?
    Post edited by Brotherjohnno9 on
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  • Thierry Henry
    Thierry Henry Posts: 2,657
    My payment was taken last week. Universal, right?
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  • Godishetfield
    Godishetfield Posts: 8
    My payment was taken when i pre ordered. still no shipping notice and i emailed them the other day no reply yet.

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