UPDATED: Message To PJ Fans From CrowdSurge

DP171227

Digital Twilight wrote:

Time is the most precious thing in life. More then friendship, more then love. While you have time, all these things can be achievable. While time is on your side all your goals and dreams are obtainable. Time is freedom, time is liberty, time is hope.

The amount of time I have spent in front of a computer trying to get tickets goes beyond a joke. It's time I will never get back. People have to take a day off work to get PJ tickets because they cannot just go online for 5 minutes to book them at work like they can for anyother event. The lack of communication is mind boggling. If this was a profit organisation then it would have gone out of business long, long ago. I have never complained about it before but everyone has their limits you know?

The fact is I just don't think anybody cares that much. Maybe i'm wrong, I don't see what goes on behind the scenes but I feel like it and so do many, many other people. Recently there was a problem with the ordering of the Girl With the Dragon Tattoo soundtrack from the webiste Trent Reznor set up. Within a few hours of the problem Trent himself personally posted a statement on his own forums addressing the problem, telling everyone to sit tight and he will keep us updated on the issue and the resolution. He personally made several updates.

I'm not saying Eddie himself or any of the band should post personal updates but a little communication goes a long way in people. It shows you care and that we are worth more then the $$$. I like this place but a fan club is supposed to be fun not a heart attack inducing behemoth mountain to scale. We were promised it wouldn't happen again, and it did. I feel like it's crunch time with 10C.

Have a good day and remember to find something to smile about today

Great post.

jonbond1779

If i only knew then wrote:

is it me or is the website going a bit slow, and all the comments on the news feed been removed in regards to our ticket problems, is something happening??????????

Something's up

Just noticed the news feed removed!

Sander Olsen

If i only knew then wrote:

is it me or is the website going a bit slow, and all the comments on the news feed been removed in regards to our ticket problems, is something happening??????????

Same here.... They can remove our post, but not give eney info :-(

IamTom

tremors wrote:

IamTom wrote:

Where are these comments that so incensed Tim?

there are about 2930 of them

Re-phrase....where are the complaints from hopethatyouchoke?

Sounds like he upset someone.



But the 10c are really starting to upset me.

CS have been nothing but helpful when I've spoken to them(thrice). They're in their office wiating to get news so they can go home. Like us they're waiting on 10c.

This is appalling service. CS has it's hands tied by 10c with what they can tell us so, as ever, it's incumbent on 10c to keep us informed.

Jeez!!!!!!!!!!! It's basic business practice.

But unlike if i get terrible service from a supermarket chain where I can choose to go to another store I can't really choose to shop for a different band. Like most here I love this band because they touch me emotionally. Shopping for veg doesn't!

I feel right now the 10c are abusing the fact we have an emotional involvement and won't 'shop' elsewhere.

If I behaved like this at my work I wouldn't have my job for too long. What makes Tim and 10c so unaccountable for their behavior and working practices?

Better Dan

jonbond1779 wrote:

If i only knew then wrote:

is it me or is the website going a bit slow, and all the comments on the news feed been removed in regards to our ticket problems, is something happening??????????

Something's up

Just noticed the news feed removed!

They can remove people's comments before they can address fans who have been waiting over a day for answers. :roll:

Better Dan

IamTom wrote:

What makes Tim and 10c so unaccountable for their behavior and working practices?

Tim is Jeff's friend.

sandals

This is utterly ridiculous - like most PJ fans I have a job and can't just drop everything when they decide to resume the ticket sale. We've been royally screwed.
and whose genius idea was it to have a ticket sale so close to christmas? I'm going to really struggle to pay for these tickets (if I ever get any) this time of year is expensive as it is. GGGRRRRR

tremors

IamTom wrote:

tremors wrote:

IamTom wrote:

Where are these comments that so incensed Tim?

there are about 2930 of them

Re-phrase....where are the complaints from hopethatyouchoke?

Sounds like he upset someone.

Yeah, there are about 2930 of them - but I don't want to get this thread into trouble u know

I think it was a cumulative thing

drbike1963

"weeks" "months"????

ScrapeMySky wrote:

Just one tiny little question: What do they mean by "shortly"? Just looking for a timeframe here. Hours? Days?

IamTom

Better Dan wrote:

IamTom wrote:

What makes Tim and 10c so unaccountable for their behavior and working practices?

Tim is Jeff's friend.

Hmmmm....I have 2 members of staff that I are friends. One I've known for years and dated. If she screws up we have it out and that's it.

redrock

It would be nice to hear something now... It's getting a bit late for us Europeans. Will need to think about getting our beauty sleep before getting up work in a few hours time!

IamTom

Re-phrase....where are the complaints from hopethatyouchoke?

Sounds like he upset someone.
[/quote]

Yeah, there are about 2930 of them - but I don't want to get this thread into trouble u know

I think it was a cumulative thing[/quote]

Understood. Thank you.

KS97557

Soon 29 hours. Come on!

Mookie Blaylock77

BRRRRRR is cold out there!!!

Please show us the light...

KM155315

Where did the 500 + comments go from the article on the news page?

This is a total farce.

Sod it, I'm off to bed. Setting the alarm at regular intervals......just in case.

Marielle

look on the bright side: at least someone is working now at 10c

Marksmall

Presale now shows 'not for sale'...

Gilberto

To adapt an old joke - How many members of 10Club does it take to write an update??

None apparently :(

I know that everyone involved is probably doing everything they can, but any sort of feedback would help - it's the not knowing anything that really has people wound up, particularly the fact that everyone has been hanging around a pc all day (and last night, and yesterday.....) with nothing to show for it unless you were REALLY lucky. It's repeating the same comments from other members but there's only so much time you can spend checking for tickets on your pc in work before your boss figures it out!!!!

Come on guys, give us something to go on please. Fingers crossed we all get tix when the pre-sale eventually gets back on the rails.

jonbond1779

KM155315 wrote:

Where did the 500 + comments go from the article on the news page?

This is a total farce.

Sod it, I'm off to bed. Setting the alarm at regular intervals......just in case.

I am literally stunned they removed everyone's comments! :shock:

THE Corduroy

Ok, I give up for today, now 11 hours by the computer waiting for answers or possible solution, this is indeed the worse case of misstreating fans I´ve ever heard of, and I´m even counting Axl Rose kicking down and biting his fans
But seriously, by now the time is 11pm here and thus should be around 3pm over there at 10C office, I´m sorry to say, that by now the band must have heard of the problems, everyone around the band and management must have heard of the problems.
So now I just have to say that there´s no excuse, I know that everyone in here loves our "guys" and hold them higher than the clouds and putting them on piedestals among humans, but for a band who was once believed to be the most fans-loving, fans-supporting rockband, they trully haven´t made any greater steps to calm us down or showed their support, ofcourse I have no idea what they or anyone else is doing behind the scenes, but right now and for the last day back, thats not what counts for us, we wanted.. no.. we needed answers for real, families, jobs, health (sleepdepravation) and maybe economies have suffered bad for this tragic event, and maybe worse of all in my opinion, the trust and beliefs in the club and management and even the band that I loved so dearly for so long.
back tomorrow morning before work, going to bed with the last bit of hope for a miracle.
Good luck to all and good night.