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My Solution For TenClub
I posted this in another thread, but I cut it down a bit. I did not get tickets to the Philly shows today and I'm bummed about that. I would have written the same post if I was fortunate enough to get tickets.
This method of ticket distribution is thoroughly unfair. You are limiting ticket sales to Ten Club members who can access a computer at a specific time. For people who work outside of an office setting or have other commitments, they are out of luck. That is unfortunate considering the core of the fanbase is now in their 30s and not exactly capable of sitting around the house waiting for the magic minute to strike.
Second, let me offer some helpful criticism to the members of the board who got tickets and are quite arrogant about. Please stop telling people, "You're complaining, tickets are still available, get rid of your dialup, and learn how to use a computer." STOP. I appreciate that you are happy you have tickets, but it's not like anyone who didn't get tickets is a complete idiot with fat fingers and a weak understanding of what Refresh means. The website crashes from so many people trying to sign on at once. It's not stupidity on our part. I'm sure there are many people like me that just wasted a good hour and a half clicking a mouse in the hopes to score tickets. You got lucky, congratulations. You're not a genius, and those people that were unfortunate to not get tickets are not idiots. Don't prance around the boards making fans feel like assholes. We should all be in this together.
Third, the "Temporarily Out of Stock" status is ridiculous. You either have seats left - or you don't. It just aggravates the people who continue to refresh in the hopes that the Buy button will show up. They should can that system.
Fourth, I signed in before the first Philly show and couldn't get tickets to that. I remained signed in and then attempted to get tickets to the second show. Once the icon appeared for the 10/30 show, I clicked on it and the first two times it said, "Tickets are not for sale." I refreshed and got the Buy button, clicked on it immediately and got an error message. After refreshing and waiting for two or three minutes - on my federal office high speed connection, mind you - I did the temporarily out of stock dance for the next hour with some Buy buttons appearing. Yet each time I clicked on Buy, I was told that I cannot buy because they are out of stock.
It's not a good system.
I understand I can still attempt to get tickets elsewhere, but the system for fans in the club should be better. It should be fair. My solution is this:
Fan club members wanting to attend the shows should submit their names, and should only be allowed to submit their names to one show. It's silly that some people in the fan club couldn't score seats to one show while others pulled tickets for both. That shouldn't happen.
The names should be entered into a lottery, and winners of the lottery are notified through email that they have 24 hours to confirm/buy the tickets. After that 24 hours is over, the next person in the lottery gets notified, and so on and so on.
This eliminates the luck of getting into the site before it crashes. It allows a more diverse group of fans to benefit from club membership. The singles and newsletter are nice, but most people are part of the club to get first shot at tickets. They should have a better chance than this. It also eliminates the crapshoot and frustration of trying to log into the website and feeling like a gambler at a slot machine.
And again, I'd say all of this if I did have tickets right now.
This method of ticket distribution is thoroughly unfair. You are limiting ticket sales to Ten Club members who can access a computer at a specific time. For people who work outside of an office setting or have other commitments, they are out of luck. That is unfortunate considering the core of the fanbase is now in their 30s and not exactly capable of sitting around the house waiting for the magic minute to strike.
Second, let me offer some helpful criticism to the members of the board who got tickets and are quite arrogant about. Please stop telling people, "You're complaining, tickets are still available, get rid of your dialup, and learn how to use a computer." STOP. I appreciate that you are happy you have tickets, but it's not like anyone who didn't get tickets is a complete idiot with fat fingers and a weak understanding of what Refresh means. The website crashes from so many people trying to sign on at once. It's not stupidity on our part. I'm sure there are many people like me that just wasted a good hour and a half clicking a mouse in the hopes to score tickets. You got lucky, congratulations. You're not a genius, and those people that were unfortunate to not get tickets are not idiots. Don't prance around the boards making fans feel like assholes. We should all be in this together.
Third, the "Temporarily Out of Stock" status is ridiculous. You either have seats left - or you don't. It just aggravates the people who continue to refresh in the hopes that the Buy button will show up. They should can that system.
Fourth, I signed in before the first Philly show and couldn't get tickets to that. I remained signed in and then attempted to get tickets to the second show. Once the icon appeared for the 10/30 show, I clicked on it and the first two times it said, "Tickets are not for sale." I refreshed and got the Buy button, clicked on it immediately and got an error message. After refreshing and waiting for two or three minutes - on my federal office high speed connection, mind you - I did the temporarily out of stock dance for the next hour with some Buy buttons appearing. Yet each time I clicked on Buy, I was told that I cannot buy because they are out of stock.
It's not a good system.
I understand I can still attempt to get tickets elsewhere, but the system for fans in the club should be better. It should be fair. My solution is this:
Fan club members wanting to attend the shows should submit their names, and should only be allowed to submit their names to one show. It's silly that some people in the fan club couldn't score seats to one show while others pulled tickets for both. That shouldn't happen.
The names should be entered into a lottery, and winners of the lottery are notified through email that they have 24 hours to confirm/buy the tickets. After that 24 hours is over, the next person in the lottery gets notified, and so on and so on.
This eliminates the luck of getting into the site before it crashes. It allows a more diverse group of fans to benefit from club membership. The singles and newsletter are nice, but most people are part of the club to get first shot at tickets. They should have a better chance than this. It also eliminates the crapshoot and frustration of trying to log into the website and feeling like a gambler at a slot machine.
And again, I'd say all of this if I did have tickets right now.
You will try.
Post edited by Unknown User on
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That it ain't no sin to be glad you're alive
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"New music, new friends. Pearl Jam."
I like our socks. I hear we make a fine sock. I always say, You might not love our records, but I think you'll like our socks. - Stone
"This record is us speaking out in class." -EV on PJ
Bottom line, there are only so many tickets. Way more demand. Just the way it is. I feel the ten club has done everything that can within reason to improve the situation.
No system is perfect and you will have complaining no matter what they do. I think the LA tactic worked out alright although I am bummed that I know have to try and get tickets through TM for night 4 on Saturday.
I would agree with this if the tour was more then 4 cities and if they played the South and MidWest.
So....if you see the same people in the front row you must be pretty close yourself?
The system that is in place has always worked for me and I do believe in the seniority seating. I'm sorry it's frustrating to you and I agree that everyone should have a shot at being as close as they would like, hence the lottery system for rows 1-2 and 9-10. I hope you win that lottery to ease your frustrations.
I agree with a limit in each city
but I like being able to get 10c tix to more than one show
Again, I know everyone cannot get tickets to each show. But this system really funnels a select few to tickets. The lottery would make it more fair so the same people do not get tickets all the time. Why should a member that has a class, job, family commitment - or heavens - a medical issue at 5PM EST today be shut out from the chance to buy tickets?
And that is not mentioning the likely thousands of people who attempted to jump into the site to purchase tickets when they went on sale. The people who post here are a small percentage of the actual membership. If I applied to the lottery and didn't get in, I could live with that.
Being stressed and constantly teased by the Buy button and error messages is not good.
I completely agree with you, that is why I then said no system is perfect and people will complain no matter what it is.
I prefer how LA was done, if they did that for each city it might ease up on some of the complaining. I haven't heard anyone complain about getting shut out of LA
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tickets are almost all bought electronically now, if you miss out deal with it
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2) Luck is luck. Those that got in and got tickets successfully did so, and those that didn't obviously didn't. If you looked thoroughly at people's threads on here today, the vast majority of them were people complaining about their inabilities to get tickets. They also did so in terrible ways, such as "Ten Club are run by incompetent idiots" - and that was the whole post. Personally, I think an argument is only as valid as its explanation. There were MANY people (myself included), who were trying to bring exposure to the fact that "Temporarily out of stock" is not the same as "Sold out", so that those who were shut out of the first night could get tickets to the second night. Everybody sees what they wants to see, and there are good people here, and bad people here. You can't inherently change a person - ESPECIALLY not through a message board. Thus, I encourage you to do what I do - ignore the pessimists, or try and reason with them. Most people here ARE reasonable.
3) It's clear that you aren't aware about what the "Temporarily out of stock" status means - it means simply that there are unfinished transactions due to people with the tickets in their carts. Compare this to Ticketmaster's method of simply not even saying whether there are tickets tentatively being held in peoples' carts, and you'll realize this is actually quite generous of them to include.
4) While the error messages and site reliability issues CAN be fixed with a better server, being told they are out of stock after you push "Buy" is a result of the difference in time in which "Buy", even though it still shows up as "Buy", has actually become "Temporarily out of stock". Because of this, I see no issue with that, as I don't see anything wrong with the "Temporarily out of stock" status.
I do agree with your solution, though I don't like the idea of only being able to apply for one show. The reality is that, much to the chagrin of locals, this band is a band which attracts people near and far. As such, it would be absurd to shut out anyone willing to travel for the band.
EV
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Nice way to completely avoid the point. I've never had a problem with seating. I have a problem with the same people buying FAN CLUB tickets to shows all over the country. Let other people get a chance to see them, rather than get shut out as everyone on this site likes to point out that there are limited tickets.
I like potnikc's idea. 1 ten club show per tour. You want to see them more? Look elsewhere.
"New music, new friends. Pearl Jam."
I like our socks. I hear we make a fine sock. I always say, You might not love our records, but I think you'll like our socks. - Stone
"This record is us speaking out in class." -EV on PJ
Roberto Clemente.
I had no control for philly 2 ( at 5 pm eastern here )
in fact, i couldnt even get into the system.
just sayin,.....
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And I don't feel like I had control over my own destiny today. I stayed at work for an extra 90 minutes since I would normally be driving home at 5PM EST. So I did everything I was supposed to do and got shut down. I know I'm not alone.
current way works as is....
The only solution people want is to hear you got tickets...
Competition is the name of the game here... we all want the same thing
and when someone doesn't get what they want they post BS after BS.....
We all have the same chance at the tickets...
Allot of people here take the day off when Tickets go on sale...
Everyone does not have the same chance at tickets. The only people that have a chance at tickets are those that can be at a computer at the designated time of the presale.
If alot of people took the day off to buy tickets through here, then alot of people wasted a sick or vacation day. It's not like I'm simply bitching about missing out on tickets. I'm offering a solution that covers several factors and allows more fans to be involved instead of the very small percentage that are active on this site.
Location restriction doesn't work - what about those people who are unlucky enough to never be near a PJ show - that means they would never be able to get 10c tickets - if needed a better restriction would be a ticket restriction (1 pair per tour/country/area or 2 per tour etc).
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You would get a wrist band and cross your finger you won the lotto.
People in the back of the line would get great tickets because they got the lucky number etc...
this sucked point being, no system is fool proof or accommodating to everyone..
And to think Pearl Jam tour 98 I did stand in line....
This system is way better....
I don't agree with the location restrictions, that has been argued now for years. If someone can afford to travel to other cities to see Pearl Jam play why not? It makes for a great vacation and you meet all kinds of great friends. Plus what about the kid in Kansas City that doesn't have a show near them? Better luck next tour? Never gonna happen.
I don't like the lottery system either, first come first serve, or better yet first through the server and not kicked out, first serve is the fairest way to go (Pretty much is a lottery anyway). Can you imagine the horror if we went back to the "old days" of camping out in front of the box office to get tickets. I'll take sitting in front of a computer and praying the server doesn't shut me out anyday.
And yes, I would be saying this if I didn't get tickets as well.
I agree. I posted again with that....one show per tour. I would want anyone that can't see them locally to travel...but not the ones that do nothing but travel and consequently locals get shut out.
"New music, new friends. Pearl Jam."
I like our socks. I hear we make a fine sock. I always say, You might not love our records, but I think you'll like our socks. - Stone
"This record is us speaking out in class." -EV on PJ
thats funny ?
the fanclub used to do postcard mailins,
seemed a whole lot better.
That it ain't no sin to be glad you're alive
ORGAN DONATION SAVES LIVES
http://www.UNOS.org
Donate Organs and Save a Life
No matter how to slice or dice it, the same amount of tickets will be sold.
I generally only go to local Pacific Northwest shows, and I have never been shut out of a 10C ticketed show.
I understand your frustration, but that is why the general public sale happens also.
I agree there are ways to smooth things out. Cities that have more then one show should be limited to one per show. While the idea of a location restriction is interesting, it wouldnt be fair to those who live in areas where shows are never played. It would be nice if people would log out after getting there tickets so as not to crowd the server but we all know that is not going to happen. If all tickets to all shows went on sale at the same time people would have to pick which show they most wanted and go for those which may limit the amount of people who somehow come out with tickets to like 4 shows while others get none, but this doesnt solve the problem for those who cant be at the computer.
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