philly 2 presale=biggest waste of my life

Get_Right

BrainofRobbieJ wrote:

Get_Right wrote:

everyone gets an equal shot at tickets to each show-some get through some dont
thats fair

You said it best. I guess my issue comes down to the website. If it just worked normally and said either I got tickets or it was sold out would have made me feel better. Still mad that I did not get tix but then I would have no one to place a blame on but my bad timing. I guess the fact that the site crashed makes it easy for someone that did not score a particular show blame it on something other than there own bad luck. With the site acting that way it makes you think crazy stuff. Like I may have got tix if the site was working proplerly. Oh well in the past I have been fortunate. Us Americans and instant gratification. We are spoiled. Well I am I guess. I will still be there 10/28 believe that!! No matter what!!

I agree that it would be nice to know a bit sooner if the tix are sold out, and yes it would be nice if the servers ran like TM or Amazon.com

and I think he 10c deliberately held tickets for both philly shows-many people who were persistent for 45 mins managed to get tickets-it was funny to see how the site traffic went way down after 15-20mins-people gave up way to easily

but in the end, this is nothing new, these crashes for major onsales have been happening ever since they switched to internet sales-I expect this to happen each and every time-especially for popular northeast shows
some get through some dont-its just the way it is-love it or leave it

Ryan_WFC

If 10-C had perfect servers, the tickets would have sold out in 30 seconds, and just as many people would be bitching.

pjsteelerfan

Ryan_WFC wrote:

If 10-C had perfect servers, the tickets would have sold out in 30 seconds, and just as many people would be bitching.

Eaxctly right, It is just like this for the big shows that everyone wants to go too. There were no problems for the Chicago shows, Toronto was up for a while, and Europe looks like they were up days too. Last Summer, outside of MSG, all the other shows were pretty easy to get, and some shows in the south were up until the public onsale dates.

Get_Right

Ryan_WFC wrote:

If 10-C had perfect servers, the tickets would have sold out in 30 seconds, and just as many people would be bitching.

:!: yup

BrainofRobbieJ

Ryan_WFC wrote:

If 10-C had perfect servers, the tickets would have sold out in 30 seconds, and just as many people would be bitching.

True BUT then they would just be bitching. Bitching because there is nothing else left to do.

We are bitching now because we have something else to potentially blame. My wife clicked the BUY button like 8 different times and then it would go to an error page. That is what really makes you think you were that close to getting.

Ms. Haiku

I tried for 1.5 hours for the second show. I wasn't able to buy tickets. However, I decided it was fate's way of saying it was time for me to buy a new frying pan. A really good one - one that will be past down from generation to generation. I knew it was true when later I was at the library and a copy of The Flavor Bible was available to borrow. I snatched it up, and almost danced a jig on the way to the librarian desk.

Congratulations to all that are able to go! I hope they play E. Rutherford or DC soon.

NTSPJFan

am I an another world...I've been looking for these tix all week and couldn't even find when philly went on sale....was there another email that said when the staggered sales for each show started?! have always scored TC tix and this is the first time I couldn't...so disappointed!

SpinMeRoundRollMeOvr

I'm very dissapointed as well. Every time the buy button did show up, I would click it and end up at the main page with a box saying "Could not add item because it is out of stock"

Yes, it was frustrating and a waste of time (90 minutes). I was trying to get tickets for my girlfriend and myself so that I could take her to her first show.

Anyways, it's a bummer. I'm not looking for a scapegoat... just somewhere to express my dissapointment.

J.

DR49650 wrote:

I have been a fan club member for about 15 years now, this is my first post to the board. I just like many others was frustrated by the events that took place yesterday, personally I agree with some of the other people, who suggested going back to the snail mail/money order system from 2000, it has continually gotten more & more difficult to purchase tickets through the years, not sure why, maybe technology maybe not, I counted I clicked on the buy button 17 times and was rejected all 17, same for MSG awhile back, I will try Comcasttix tomorrow but am not happy about it, increase my membership dues to 100 dollars a year to fix the problem if need be, it would be worth it to get my Ten Club tickets back into my life. I was prepared for yesterday, sync'd my computer clock at checktime.gov, was logged in at 4:57, started clicking right at 5 and was shut out, cleared my browsing history and all cookies to make the computer run at optimum speed, standard procedure before I try to buy any tickets. Ten Club you have been insanely wonderful through the years, but I am definitely frustrated with the new yet seemingly inefficient system.

Sincerely,

A disheartened fan.

I couldn't agree more. I am all for the homegrown feel of the old snail mail way. I thought it was cool that I went and filled out my index cards and sent my money orders in and I received a confirmation. It felt like...well.. a fan club. I imagined people actully handling my money orders and the index cards and making sure that shit was right for me a fan club member. Much more personal and special in my opinion.

Not this machine that the 10c has turned into. I am sorry to those that disagree becasue either they got their tix and are thinking other are just crying sour grapes, or those that didn't but they are 10c loyal and nothing that goes on here is wrong, but this online pre-sale deal is horse shit! I am familiar with the process from previous sales here, as well as years of ticketmaster. I did the same as DR49650 logged in at 4:50 got to the goods section, waited until 4:58 or 4:59 refreshed to get the tickets to actually show in the goods section and BAM the fucking website is down! 45 straight minutes.... I couldn't even get on. I got the SQL error, I even got an error message from the webspace provider that said the site is down due to " technical diffuculty" and we are sorry? If I am the owner of the website please make sure that xyz things are started and synchronized and blah blah blah.

I was patient and after 45mins was able to get into the goods section, select the tix and got the " temporarily out of stock" ? What the hell? so i tried some more and finally after an hour I left work and went home. Before the flaming starts I did get tix to 10/28 and I will be trying comcast tomorrow, I just felt that I needed to make a point here and say that getting tickets for a show should not be a stressful hour long event that ends up being all for nothing. That is my 2c.. I will be at the shows, but my 10c experince continues to deteriorate, and I am more sad than angry at how things have changed. I realize it is what it is and things change, but I am more for positive change,and I am having a hard time finding any positive in this online experience...

Peace,
J.

Get_Right

so you would have preferred to send in a mail order, pass on the public onsale and then find out weeks later your order wasnt filled?

I think you are missing the point, there are a LOT more members now than in 1998, all trying to get tix.
At least you know that you need to try for the public onsale, something mail order does not afford.

you are not alone in your online experience, but its due to increased demand, not a decreased level of care by the 10c IMHO

pjhawks

i got night 1 but not night 2 so ill live with it but if they come back and add MSG shows I am going to be insanely pissed. Let all these out-of-towners in then announce shows in their home town would be such a d--- move. as of now i doubt they will but if they do it will hit the fan here.

J.

Get_Right wrote:

so you would have preferred to send in a mail order, pass on the public onsale and then find out weeks later your order wasnt filled?

I think you are missing the point, there are a LOT more members now than in 1998, all trying to get tix.
At least you know that you need to try for the public onsale, something mail order does not afford.

you are not alone in your online experience, but its due to increased demand, not a decreased level of care by the 10c IMHO

No you missed my point.. I was saying that I miss the stress free and more personal experience. There really is no difference between these online pre-sales and the Saturday morning frustration that you get with ticketmaster. I completely understand that there are more members than 98, believe me and I am fully aware of the demand.

I wasn't saying that individuals working for, or affiliated with, the 10c no longer care or care any less. I am saying that the automated online piece that has become a large part of the 10c, is making it feel less and less personal.. Also I wasn't saying that I would pass on the online sale to try my luck at snail mail ? That would be silly? I was saying back when there was no online pre-sale and just snail mail, the way you responded confused that part I think?

I think that what I am getting at is that if this is the reality that is the 10c these days and it is being run more like a business as opposed to a homegrown fanclub than get the servers right to handle these sales. Like somone earlier posted. I am sorry I missed the tickets but at least let me get on to the dang website and see that they are sold out ( for sure ) and then I can move on with my life.

This BS of having to try and try for close to an hour only to end up getting a temporarily out of stock message, that I find out later that an hour and fifteen into this whole damn sale that people were able to secure tix despite the temp out of stock message is utter nonsense.

pjsteelerfan

JS65581 wrote:

Get_Right wrote:

so you would have preferred to send in a mail order, pass on the public onsale and then find out weeks later your order wasnt filled?

I think you are missing the point, there are a LOT more members now than in 1998, all trying to get tix.
At least you know that you need to try for the public onsale, something mail order does not afford.

you are not alone in your online experience, but its due to increased demand, not a decreased level of care by the 10c IMHO

No you missed my point.. I was saying that I miss the stress free and more personal experience. There really is no difference between these online pre-sales and the Saturday morning frustration that you get with ticketmaster. I completely understand that there are more members than 98, believe me and I am fully aware of the demand.

I wasn't saying that individuals working for, or affiliated with, the 10c no longer care or care any less. I am saying that the automated online piece that has become a large part of the 10c, is making it feel less and less personal.. Also I wasn't saying that I would pass on the online sale to try my luck at snail mail ? That would be silly? I was saying back when there was no online pre-sale and just snail mail, the way you responded confused that part I think?

I think that what I am getting at is that if this is the reality that is the 10c these days and it is being run more like a business as opposed to a homegrown fanclub than get the servers right to handle these sales. Like somone earlier posted. I am sorry I missed the tickets but at least let me get on to the dang website and see that they are sold out ( for sure ) and then I can move on with my life.

This BS of having to try and try for close to an hour only to end up getting a temporarily out of stock message, that I find out later that an hour and fifteen into this whole damn sale that people were able to secure tix despite the temp out of stock message is utter nonsense.

There is also the fact the club does not have the unlimited amount of seats that it did back in 98-03. It would suck to mail a money order, and then get it back a few weeks later that you did not get 10c seats. part of the reason for the online sale is they have limited seast now. No matter what, it is suplpy and demand for all the people from all over the world trying for two shows. In a full blown tour, it would not be nearly as hard.

camaros

wait... are you trying to tell me that not every person trying for tickets got a pair? :roll:

BrainofRobbieJ

Regarding my earlier posts....and someone saying these are not "Special just to Philly" people because of the Spectrum closing and all...look at this:

[link removed by Admin. We do not link to scalper sites.]

Certainly is drawing a "special" price. More than the Borgata shows even it seems.

Now I do feel very special I got one fan club show order to work.

Rub

Ryan_WFC wrote:

It's quite frustrating for everyone, but if you keep trying, you'll usually get them.

Bullshit. 3 tours now where sometimes I've tried for hours and didn't get tix. There is just way more demand than supply and it would be nice if 10C figured a way to distribute the tix more evenly. But it has become obvious the band either doesn't know of the situation for East Coast tix or sadly just don't care about the fans the way they used to. It's truly a pity.

my2hands

there is no crying in rock and rock


it is fucking pathetic

Rub

JS65581 wrote:

I couldn't agree more. I am all for the homegrown feel of the old snail mail way. I thought it was cool that I went and filled out my index cards and sent my money orders in and I received a confirmation. It felt like...well.. a fan club. I imagined people actully handling my money orders and the index cards and making sure that shit was right for me a fan club member. Much more personal and special in my opinion.

Not this machine that the 10c has turned into. I am sorry to those that disagree becasue either they got their tix and are thinking other are just crying sour grapes, or those that didn't but they are 10c loyal and nothing that goes on here is wrong, but this online pre-sale deal is horse shit! I am familiar with the process from previous sales here, as well as years of ticketmaster. I did the same as DR49650 logged in at 4:50 got to the goods section, waited until 4:58 or 4:59 refreshed to get the tickets to actually show in the goods section and BAM the fucking website is down! 45 straight minutes.... I couldn't even get on. I got the SQL error, I even got an error message from the webspace provider that said the site is down due to " technical diffuculty" and we are sorry? If I am the owner of the website please make sure that xyz things are started and synchronized and blah blah blah.

I was patient and after 45mins was able to get into the goods section, select the tix and got the " temporarily out of stock" ? What the hell? so i tried some more and finally after an hour I left work and went home. Before the flaming starts I did get tix to 10/28 and I will be trying comcast tomorrow, I just felt that I needed to make a point here and say that getting tickets for a show should not be a stressful hour long event that ends up being all for nothing. That is my 2c.. I will be at the shows, but my 10c experince continues to deteriorate, and I am more sad than angry at how things have changed. I realize it is what it is and things change, but I am more for positive change,and I am having a hard time finding any positive in this online experience...

AND

I think that what I am getting at is that if this is the reality that is the 10c these days and it is being run more like a business as opposed to a homegrown fanclub than get the servers right to handle these sales. Like somone earlier posted. I am sorry I missed the tickets but at least let me get on to the dang website and see that they are sold out ( for sure ) and then I can move on with my life.

This BS of having to try and try for close to an hour only to end up getting a temporarily out of stock message, that I find out later that an hour and fifteen into this whole damn sale that people were able to secure tix despite the temp out of stock message is utter nonsense.

I hear you brother - you make a lot of good points. I can only think the reason why they got rid of the snail mail system was it was cheaper and easier to go automated coupled with the fact that they used to have much more fan club tix back in the day. Ticketmaster (whom they put up a good fight with but eventually caved into) has curbed the amount of fan club tickets for all acts... and we pay the price. Still, in a weird way I'd rather send in my index card and know that people at 10 club are somehow trying to evenly distribute tickets rather than get error messages and "out of stock" messages for hours. Then I check the boards and see the douchebags brag about how easy it was for them to get multiple tickets. Makes me want to vomit.

This message will probably get flamed by some of the people who got tix (and think we are just crying sour grapes) or the 10C "Loyalists" who in my eyes are equivalent Hitler Youth in that any dissent is met with rage and trash talk. Please spare me your anger, one of the most helpful and intelligent things one can do in any society is question how things are done. Hey- didn't I actually see that in one of the little magazines they sent us a few years ago?

Anyhow, it is obvious there is a problem with fans in the North East NOT getting tickets and the fact that 10C or the band doesn't acknowledge the situation is just wrong. I can offer a bunch of suggestions for solutions, but what is the point if nobody inside 10C or the band is willing to listen. The fact is everyone is older and more complacent with just doing business the easiest way and the days of them fighting for the fan are virtually gone.

reflectedfromafar

And the hyperbole machine keeps rolling in this thread.

Rub

my2hands wrote:

there is no crying in rock and rock


it is fucking pathetic

Thanks for illustrating my point in my 2nd message. Sorry lil' Adolf, I know that I shouldn't show dissent to the Fatherland. There is nothing wrong with the current system and god forbid I question how things are done. Heil PJ!

BTW- thanks for bringing your intelligence to the discussion. I'm sure you'll have more gems to add.