TM F2F Payouts??

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  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    NDJeff7 said:
    I'm also waiting on payments for Ottawa and Hamilton. Bear in mind, I contacted them back in September to request the check when I heard about this. I checked back in last week, and they said the refund was "processed" in early/mid October and I was told that was when the 12 week clock started. I had assumed it was 12 weeks from the show date, but it's 12 weeks from whenever they do their magical processing.
    Right. I was told I would get mine by February. If I don't get it by mid-February I will start the annoying process of contacting customer service again.

  • SS105464
    SS105464 Posts: 30
    I have been back and forth with TM for months....in the past two weeks I was told that my check was approved and sent out on November 20th.  Since it never showed up, I contacted them again and was told that I was approved for a check but it hadn't been sent out.  Huh????  TM is nothing short of a joke.  Getting rid of phone help definitely was a plan to make it difficult for customers to resolve problems.  I think one strategy is they feel a  good percentage of people will give up and they will end up with their money.  Any consumer law attorneys here?
  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
  • Go Animal
    Go Animal Posts: 7,351
    What an effing ordeal...
    PJ - 09/23/98: West Palm Beach II, 08/12/00: Tampa, 04/12/03: Orlando, 04/13/03: Tampa, 06/12/08: Tampa, 06/27/08: Hartford, 09/22/09: Seattle II, 04/11/16: Tampa, 05/01 & 05/02/16: MSG I & II, 09/18/21: Sea Hear Now, 10/01 & 10/02/21: Ohana Encore I & II, 05/06 & 05/07/22: Los Angeles (Inglewood) I & II, 09/11/22: MSG, 09/16/22: Nashville, 09/02/23: St. Paul II, 09/07/23: Chicago II, 09/18 & 09/19/23: Austin I & II, 05/16 & 05/18/24: Las Vegas I & II, 08/29 & 08/31/24: Wrigley Field I & II, 09/03 & 09/04/24: MSG I & II, 09/27 & 09/29/24: Ohana Festival I & II

    EV - 08/04 & 08/05/08: (Eddie solo, w/Liam Finn) NYC I & II, 11/27 & 11/28/12: (Eddie solo, w/Glen Hansard) Orlando I & II, 02/09 & 02/10/22: (Eddie & the Earthlings) Chicago I & II, 09/30/23: (Eddie & the Earthlings) Ohana Festival

    Song Wishlist: Alone, Let Me Sleep, Brother, full W.M.A., Hold On, Bugs/all of Vitalogy, Mankind, Around The Bend (full band), The Long Road, Don't Gimme No Lip, Pilate, Push Me Pull Me, All Those Yesterdays, Rival, Parting Ways, Ghost, Bu$hleaguer, WWS, Parachutes, Army Reserve, low octave Driftin', Strangest Tribe, Other Side, Undone, Fatal, Hitchhiker, Education, Black Red Yellow, Of the Earth, Love Reign O'er Me, Gonna See My Friend, Santa Cruz, Infallible, Yellow Moon, Alright, Comes Then Goes, and the Mamasan Trilogy.

    Wanted Posters: WPB '98, Tampa/WPB '00, Tampa '03, EV Batmobile '08        ISO: any picks, or setlists from any of my shows!
  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    GlowGirl said:
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
    Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 
  • DM282158
    DM282158 Beverly, MA Posts: 658
    GlowGirl said:
    GlowGirl said:
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
    Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 
    Thanks a bunch for sharing that info! TM told me I was all set for the 6 I sold. Haven’t received a check yet, and also wondered if it’d all be in 1, or separate orders. 
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • Weston1283
    Weston1283 Fredericksburg, VA Posts: 5,015
    I got 5 separate confirmation emails in regards to check being sent - I think it’s sorted by a listing ID

    So if you sold tickets to the same show but under separate “listings”, at different times for example, it’ll probably be a separate check 
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore
  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    Weston1283 said:
    I got 5 separate confirmation emails in regards to check being sent - I think it’s sorted by a listing ID

    So if you sold tickets to the same show but under separate “listings”, at different times for example, it’ll probably be a separate check 
    They can never make it easy, can they?
  • EddieJeffStoneMikeMattBoom
    EddieJeffStoneMikeMattBoom Posts: 195
    GlowGirl said:
    GlowGirl said:
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
    Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 
    We never received a confirmation email, but a check arrived today for the full amount. Eight tickets total for the QC and Ottawa shows. 
  • GlowGirl
    GlowGirl New York, NY Posts: 12,074
    EddieJeffStoneMikeMattBoom said:
    GlowGirl said:
    GlowGirl said:
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
    Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 
    We never received a confirmation email, but a check arrived today for the full amount. Eight tickets total for the QC and Ottawa shows. 
    Thanks for the update. So, they put more than one show in your check? I really hope I get the rest of the money without having to keep asking them for it. So frustrating.

  • EddieJeffStoneMikeMattBoom
    EddieJeffStoneMikeMattBoom Posts: 195
    GlowGirl said:
    EddieJeffStoneMikeMattBoom said:
    GlowGirl said:
    GlowGirl said:
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
    Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 
    We never received a confirmation email, but a check arrived today for the full amount. Eight tickets total for the QC and Ottawa shows. 
    Thanks for the update. So, they put more than one show in your check? I really hope I get the rest of the money without having to keep asking them for it. So frustrating.

    Yes. Two shows, two sets of two seats for each show (4 total transactions) all in one check. It’s completely ridiculous how seemingly random the payouts are, but a this point nothing TM does surprises me. Best of luck to everyone still waiting for their money. 
  • DM282158
    DM282158 Beverly, MA Posts: 658
    Got a check today after 3.5 months. It was for 1 order. So should be getting another 2 checks. It was in US dollars at least. 
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • Jibiti
    Jibiti Posts: 265
    I got my check yesterday for the Toronto show.
    6.30.06 - Marcus Ampitheatre (Summerfest),
    9.03-04.11 PJ20!!!
    7.19.13 - Wrigley!!!
    10.19.14, 10.20.14 (Yield!!)
  • MB58788
    MB58788 Posts: 198
    A late Christmas present for me as well. All 3 of my Canadian refunds showed up on one check yesterday.  Were in US funds as well so there was no hassle when depositing it at the bank this morning.  3.5 month process for me as well.  Don't think I will be playing the "upgrade game" again for any non US shows......
  • MayDay10
    MayDay10 Posts: 11,853
    Still nothing for me
  • SS105464
    SS105464 Posts: 30
    I finally got my check for Toronto and Hamilton and it was in Canadian funds.  So, I not only lost the difference in currency exchange from September and January thanks to the falling Canadian dollar, my bank charged me to cash it.  All in all, I lost around $50.  TM can kiss my ass.
  • BB162610
    BB162610 Upstate NY Posts: 541
    Still nothing here. 
  • demetrios
    demetrios Posts: 97,281
    SS105464 said:
    I finally got my check for Toronto and Hamilton and it was in Canadian funds.  So, I not only lost the difference in currency exchange from September and January thanks to the falling Canadian dollar, my bank charged me to cash it.  All in all, I lost around $50.  TM can kiss my ass.

    Damn that sucks! They should fully refund you this.
  • SS105464
    SS105464 Posts: 30
    demetrios said:
    SS105464 said:
    I finally got my check for Toronto and Hamilton and it was in Canadian funds.  So, I not only lost the difference in currency exchange from September and January thanks to the falling Canadian dollar, my bank charged me to cash it.  All in all, I lost around $50.  TM can kiss my ass.

    Damn that sucks! They should fully refund you this.
    Yeah it does especially since I came to the forums to make sure a member knew the exact time (which was really late night) I was dropping my tickets so a scalper wouldn't get them.
  • Ryan
    Ryan Posts: 1,222
    In Canada, received my final payment for OKC last week.  Exchange rate worked out well in my case.
    2003 - June 15 Fargo
    2005 - Sept 1 George, Sept 8 Winnipeg
    2006 - May 9/10 Toronto, June 26/27 St. Paul, July 22/23 George, Oct 21/22 Mountain View
    2007 - Aug 2/5 Chicago
    2008 - June 22 Washington, June 24/25 New York
    2009 - Aug 21 Toronto, Aug 23/24 Chicago, Sept 21/22 Seattle, Oct 27/28/30/31 Philadelphia
    2010 - May 15 Hartford, May 17 Boston, Oct 23/24 Mountain View
    2011 - Sept 3/4 Alpine Valley, Sept 11/12 Toronto, Sept 17 Winnipeg, Sept 19 Saskatoon
    2012 - Sept 30 Missoula
    2013 - July 16 London, July 19 Chicago, Oct 12 Buffalo, Dec 2 Calgary, Dec 4 Vancouver, Dec 6 Seattle
    2014 - Oct 16 Detroit, Oct 19 St. Paul, Oct 20 Milwaukee
    2015 - Sept 23 (Colbert)/Sept 26, New York
    2016 - Apr 28/29 Philadelphia, May 10/12 Toronto, Aug 20/22 Chicago

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