BALTIMORE thread
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Indifference71 said:JimmyV said:I emailed 10c this morning. My next step is to figure out which card I used two years ago to buy these tickets. Will see if a refund ever shows up. Not that big a deal, I'm betting a refund will come, but it is just one more bit of poor handling in a poorly handled situation.0
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Ledbetterman10 said:Can someone that bought Baltimore tickets let me know what their credit card statement lists the purchase as?
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chrisdatz said:Indifference71 said:JimmyV said:I emailed 10c this morning. My next step is to figure out which card I used two years ago to buy these tickets. Will see if a refund ever shows up. Not that big a deal, I'm betting a refund will come, but it is just one more bit of poor handling in a poorly handled situation.2010: Cleveland
2012: Atlanta
2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
2015: New York City
2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
2017: Ohana Fest (EV)
2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
2023: St. Paul II
2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore0 -
Ledbetterman10 said:Can someone that bought Baltimore tickets let me know what their credit card statement lists the purchase as?I got them through Ten Club.
Main charge:
01/18/20TICKETSTODAY*PEARL JAM Ticketstoday LLCROZET VA800-594-8499$244.00Commemorative tickets:01/23/20TICKETSTODAY*PEARL JAM Ticketstoday LLCROZET VA800-594-8499$10.000 -
rictus58 said:Ledbetterman10 said:Can someone that bought Baltimore tickets let me know what their credit card statement lists the purchase as?dopazz said:Ledbetterman10 said:Can someone that bought Baltimore tickets let me know what their credit card statement lists the purchase as?I got them through Ten Club.
Main charge:
01/18/20TICKETSTODAY*PEARL JAM Ticketstoday LLCROZET VA800-594-8499$244.00Commemorative tickets:01/23/20TICKETSTODAY*PEARL JAM Ticketstoday LLCROZET VA800-594-8499$10.00
Thanks guys. Now I'll at least know what to search for as I go back two years in my credit card statements.2000: Camden 1, 2003: Philly, State College, Camden 1, MSG 2, Hershey, 2004: Reading, 2005: Philly, 2006: Camden 1, 2, East Rutherford 1, 2007: Lollapalooza, 2008: Camden 1, Washington D.C., MSG 1, 2, 2009: Philly 1, 2, 3, 4, 2010: Bristol, MSG 2, 2011: PJ20 1, 2, 2012: Made In America, 2013: Brooklyn 2, Philly 2, 2014: Denver, 2015: Global Citizen Festival, 2016: Philly 2, Fenway 1, 2018: Fenway 1, 2, 2021: Sea. Hear. Now. 2022: Camden, 2024: Philly 2, 2025: Pittsburgh 1
Pearl Jam bootlegs:
http://wegotshit.blogspot.com0 -
Ledbetterman10 said:Can someone that bought Baltimore tickets let me know what their credit card statement lists the purchase as?
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."0 -
Okay so I called my credit card company. I purchased the tickets in January 2020, and wouldn't you know it, that credit card expired the following month and I got a new one. The representative said it won't be an issue though. She said they'll refund to the old card, but it'll still credited to my account. So no issues.....hopefully lol2000: Camden 1, 2003: Philly, State College, Camden 1, MSG 2, Hershey, 2004: Reading, 2005: Philly, 2006: Camden 1, 2, East Rutherford 1, 2007: Lollapalooza, 2008: Camden 1, Washington D.C., MSG 1, 2, 2009: Philly 1, 2, 3, 4, 2010: Bristol, MSG 2, 2011: PJ20 1, 2, 2012: Made In America, 2013: Brooklyn 2, Philly 2, 2014: Denver, 2015: Global Citizen Festival, 2016: Philly 2, Fenway 1, 2018: Fenway 1, 2, 2021: Sea. Hear. Now. 2022: Camden, 2024: Philly 2, 2025: Pittsburgh 1
Pearl Jam bootlegs:
http://wegotshit.blogspot.com0 -
What also sucks is that all the newer shows are much more expensive. These are cheap compared to prices now.0
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Indifference71 said:JimmyV said:I emailed 10c this morning. My next step is to figure out which card I used two years ago to buy these tickets. Will see if a refund ever shows up. Not that big a deal, I'm betting a refund will come, but it is just one more bit of poor handling in a poorly handled situation.
It is legit bonkers that the members who won tickets through the lottery didn't get an e-mail from the club, even just saying the same thing as the news release. I would think that could be automated.
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."0 -
mpedone said:Indifference71 said:JimmyV said:I emailed 10c this morning. My next step is to figure out which card I used two years ago to buy these tickets. Will see if a refund ever shows up. Not that big a deal, I'm betting a refund will come, but it is just one more bit of poor handling in a poorly handled situation.
It is legit bonkers that the members who won tickets through the lottery didn't get an e-mail from the club, even just saying the same thing as the news release. I would think that could be automated.___________________________________________
"...I changed by not changing at all..."0 -
Has anyone actually gotten an email with refund information from Ticketmaster??0
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rey said:Has anyone actually gotten an email with refund information from Ticketmaster??___________________________________________
"...I changed by not changing at all..."0 -
Still nothing, which isn't surprising. Before spending time on tracking things down, I think I'm going to sit back for a week or two and see if things catch up. I feel like for some reason that this is a very manual process on the back-end and that's going to take a month for them to process an entire arena's worth of refunds.0
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I had sent an email to Ticketstoday (yesteday, ironically) and asked what happens if the credit card used for purchase has expired. I just received the below response. The first part is interesting because it seems to indicate that their systems still show the event as postponed (and not cancelled yet).
Order details indicate this event has been postponed. New date TBD, however if this event is canceled refunds are issues out automatically. at this time the event is still postponed,
We ask for your patience at this time while we wait for our systems to update.
Due to our refund policy, refunds have to be made to the credit card tied to the order, if the card has expired the refund would go to the account tied to it. If the account has been closed, then we would need to wait for the bounce to get back to us, at which point a member of our team will reach out with more information.
Feel free to contact us again should you have any additional questions or concerns. Have a great day.
Thank you,
Louis ZRT337
TicketsToday Customer Service Department
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Got the same canned line from Louis. This sure is poorly handled by many parties.Hello, Jon.Thank you for reaching out to us today, we apologize for the delayed response. We are happy to address your concerns.Order details indicate this event has been postponed. New date TBD, however if this event is canceled refunds are issues out automatically. at this time the event is still postponed,We ask for your patience at this time while we wait for our systems to update.Feel free to contact us again should you have any additional questions or concerns. Have a great day.Thank you,Louis ZRT337TicketsToday Customer Service Department9/29/1996, 8/28/1998, 8/29/1998, 9/8/1998, 8/25/2000, 9/1/2000, 9/2/2000, 4/28/2003, 5/03/2003, 7/5/2003, 7/6/2003, 10/01/2004, 9/19/2005, 10/1/2005, 10/3/2005, 5/27/2006, 5/28/2006, 5/30/2006, 6/26/2006, 4/15/2008. 6/19/2008, 6/20/2008, 6/22/2008, 8/16/2008, 10/28/2009, 10/30/2009, 10/31/2009, 5/13/2010, 9/3/2011, 9/4/2011, 9/2/2012, 10/21/2013, 10/22/2013, 10/27/2013, 4/8/2016, 4/9/2016, 4/11/2016, 4/13/2016, 4/28/2016, 4/29/2016, 9/2/2018, 9/18/2021, 9/14/2022, 8/31/2023, 9/2/2023, 9/3/2024, 9/7/20240
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This refund process is going to be a complete clusterfuck.0
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I got the same BS reply from TicketsToday as well, no email...I can't even remember which CC I used and I went back to look at statements online and some only go back 2 years, so 1 month after the charges hit the card in January....
"Populated with every reject and cutthroat from Bombay to Calcutta. It's worse than Detroit."0 -
Ledbetterman10 said:rhinomagic said:Ledbetterman10 said:bobasfeet said:Long time fan club member here & also coming from someone in “the business”…
I have to say I’m dumbfounded the booking agent for the band did not come up with a alternative site and/or band Managment etc didn’t come up with a plan to appease the 10c fans being affected by this. My only hope is they add a Baltimore/ DC area show and make sure all of us that had won 10c Baltimore lottery (that are able to attend) secure tickets. Something needs to and must be done.0 -
Ledbetterman10 said:rhinomagic said:Ledbetterman10 said:bobasfeet said:Long time fan club member here & also coming from someone in “the business”…
I have to say I’m dumbfounded the booking agent for the band did not come up with a alternative site and/or band Managment etc didn’t come up with a plan to appease the 10c fans being affected by this. My only hope is they add a Baltimore/ DC area show and make sure all of us that had won 10c Baltimore lottery (that are able to attend) secure tickets. Something needs to and must be done.0
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