TOUR CANCELLATION to get your refund

PJNB · May 2020

jerparker20 said:

show previous quotes

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

jerparker20 · May 2020

PJNB said:

show previous quotes

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

PJNB · May 2020

jerparker20 said:

show previous quotes

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

Again if you want a refund get one. If you do not want a refund keep your tickets. I am not getting your thought process on this at all. Nobody has their money indefinitely tied up that wants a refund. The last month and a half? Sure. Ticketmaster drug their feet on this for sure but now that is not an excuse that works imo.

on2legs · May 2020

PJNB said:

show previous quotes

jerparker20 said:

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

Again if you want a refund get one. If you do not want a refund keep your tickets. I am not getting your thought process on this at all. Nobody has their money indefinitely tied up that wants a refund. The last month and a half? Sure. Ticketmaster drug their feet on this for sure but now that is not an excuse that works imo.

I’m not getting it either. Maybe people want the refund AND the shows cancelled so they can have their money back AND get another shot at tickets for the rescheduled show. 🤷🏼‍♂️

mcdevittpb · May 2020

jerparker20 said:

show previous quotes

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

Dead & Company cancelled outright in order for folks to get their money back. It’s the right thing to do. When new dates go on sale, we’ll go through the ticketing process again. We’re all in this together.

SHZA · May 2020

on2legs said:

show previous quotes

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

Again if you want a refund get one. If you do not want a refund keep your tickets. I am not getting your thought process on this at all. Nobody has their money indefinitely tied up that wants a refund. The last month and a half? Sure. Ticketmaster drug their feet on this for sure but now that is not an excuse that works imo.

I’m not getting it either. Maybe people want the refund AND the shows cancelled so they can have their money back AND get another shot at tickets for the rescheduled show. 🤷🏼‍♂️

If they redid the ticketing process a year from now, we'd probably all get better tickets because there is going to be lower demand for these events. But I understand if people who sweated out the lottery / F2F would rather have one in the hand...

RatherStarved · May 2020

I’m with PJNB 100% on this and honestly don’t even see why it’s a debate. PJ is offering the best of both worlds (at least for the North American shows - Europe is a different story so far and I agree with people criticizing the lack of Europe refunds). But for NA, whoever wants a refund can get one (at least soon). Whoever wants to keep their tickets can keep them. It would be nice to know the new dates before having to decide, and that might happen, but nonetheless, this is a very fair approach.

GlowGirl · May 2020

kst said:

I’m with PJNB 100% on this and honestly don’t even see why it’s a debate. PJ is offering the best of both worlds (at least for the North American shows - Europe is a different story so far and I agree with people criticizing the lack of Europe refunds). But for NA, whoever wants a refund can get one (at least soon). Whoever wants to keep their tickets can keep them. It would be nice to know the new dates before having to decide, and that might happen, but nonetheless, this is a very fair approach.

I want to hold on to my tickets for whenever it is rescheduled - so I agree with kst and PJNB. This seems like a fair compromise for a bad situation.

on2legs · May 2020

SHZA said:

show previous quotes

on2legs said:

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

Again if you want a refund get one. If you do not want a refund keep your tickets. I am not getting your thought process on this at all. Nobody has their money indefinitely tied up that wants a refund. The last month and a half? Sure. Ticketmaster drug their feet on this for sure but now that is not an excuse that works imo.

I’m not getting it either. Maybe people want the refund AND the shows cancelled so they can have their money back AND get another shot at tickets for the rescheduled show. 🤷🏼‍♂️

If they redid the ticketing process a year from now, we'd probably all get better tickets because there is going to be lower demand for these events. But I understand if people who sweated out the lottery / F2F would rather have one in the hand...

I already have great tickets. And so do many others... most people wouldn’t want to risk getting NO tickets just to try and move up a section.

Red Mosqito · May 2020

CarisaJ said:

show previous quotes

PJNB said:
Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Totally agreeing! I understand that people want / need their money back. But if you have the possibility for either a refund or to keep the tickets why would you want a cancellation of a tour and ruin it for those people who rather keep their tickets?

It's not about wanting to ruin it for other people as more as it would be trying to be fair for everyone. Just because there are people who need that money now, doesn't mean they don't want to see the show when new dates are announced. They just want to be able to use that money to survive during this rough patch.

Look at it this way, If a high percentage of people choose to get refunds, how will those tickets be re-distributed and to who? Would someone who's not in the fan club actually have a chance to get a fan club ticket now because it would be sold through the F2F platform?? I would imagine that would be the case, which is not cool in my book.

Personally I know there were a ton of long time fan club members who missed out entirely on their show selections during the initial fan club sale who had to resort to getting their tickets through the general public sale. If the band doesn't cancel the tour and start the ticketing process over again at a later date, it's those fans who end up getting screwed if you ask me.

Red Mosqito · May 2020

on2legs said:

show previous quotes

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

PJNB said:

jerparker20 said:

The Rage show in Minneapolis I had a ticket to has been rescheduled to JULY 2, 2021!!! That’s right 2021!!

Sorry but I’m not going to sit on a $150 ticket for another 14 months.

Got to respect Sturgill Simpson for being realistic and just pulling the plug on his tour.

Now waiting on Guns N Roses...

Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Will shows even be happening next year? No one knows, and that’s the reality of the situation. It might be 2022 before large gatherings are allowed.

Cancel the dates, let people have their money back.

I get what you are saying about who knows when we will have shows again. If they were not allowing refunds and holding money with no date or a date that was questionable I would agree with what you are saying but this is not the case. You seem to be ignoring the important fact that you can get a refund if you choose to and those that want to keep their tickets can do so as well. Canceling the shows as the policy stands today does more harm than good imo since we would all have to go through the ticketing process which is a huge pain in the ass. Here is to hoping for shows in early 2021.

I’m not overlooking getting a refund. Requested one for my Rage tickets last night. I believe the majority of people (those not on band fan club forums) would prefer to have their money back now, than wait another year, maybe two years to go to a 2 hour concert.

Between 4 shows, I had over $1500 tied up, not including travel costs for one. Again, the majority of people are probably not ok with allowing their money to be indefinitely tied up in something that may or may not happen anytime soon.

IMO, the only reason shows are not being cancelled is so the promoters and brokers (AEG, Live Nation, Stubhub, etc) can sit on your money to float their operations a bit longer. We are basically giving them interest free loans. I’m not ok with that.

As for having to go through the “ticket process” again, I’m fine with that. I’m sure the artists who actually care about their fans can/will be able to figure out a way to give those who had tickets cancelled the ability to repurchase tickets when they hit the hit again in 2027.

Again if you want a refund get one. If you do not want a refund keep your tickets. I am not getting your thought process on this at all. Nobody has their money indefinitely tied up that wants a refund. The last month and a half? Sure. Ticketmaster drug their feet on this for sure but now that is not an excuse that works imo.

I’m not getting it either. Maybe people want the refund AND the shows cancelled so they can have their money back AND get another shot at tickets for the rescheduled show. 🤷🏼‍♂️

BINGO!!!! Like I said in my earlier post. Just because someone is looking to get a refund doesn't necessarily mean they don't want to go the show eventually. They just might be in a more dire situation financially right now is all.

wg · May 2020

How is everyone getting a refund for the NA tour?

I would like a refund for my 10c tix to PHX, but I don’t see how I can get my money back on ticketmaster. It just says postponed, and I could use the money right now.

Red Mosqito · May 2020

wg said:

How is everyone getting a refund for the NA tour?

I would like a refund for my 10c tix to PHX, but I don’t see how I can get my money back on ticketmaster. It just says postponed, and I could use the money right now.

That's because 10c tickets were sold through Ticketstoday which is a subsidiary of TM but not actual TM. You should've received an e-mail from the 10c that gave instructions on how to get refunds on your 10c tickets.

wg · May 2020

Red Mosqito said:

show previous quotes

wg said:

How is everyone getting a refund for the NA tour?

I would like a refund for my 10c tix to PHX, but I don’t see how I can get my money back on ticketmaster. It just says postponed, and I could use the money right now.

That's because 10c tickets were sold through Ticketstoday, not TM. You should've received an e-mail from the 10c that gave instructions on how to get refunds on your 10c tickets.

Thanks! I got one that said stay tuned, and I never received another. Not in junk mail either. I responded to THAT email, but haven’t received a reply.

any suggestions?

wg · May 2020

^ that email was 3.19

Red Mosqito · May 2020

wg said:

show previous quotes

Red Mosqito said:

wg said:

How is everyone getting a refund for the NA tour?

I would like a refund for my 10c tix to PHX, but I don’t see how I can get my money back on ticketmaster. It just says postponed, and I could use the money right now.

That's because 10c tickets were sold through Ticketstoday, not TM. You should've received an e-mail from the 10c that gave instructions on how to get refunds on your 10c tickets.

Thanks! I got one that said stay tuned, and I never received another. Not in junk mail either. I responded to THAT email, but haven’t received a reply.

any suggestions?

The information on how to get a refund is in that e-mail actually as I just looked at mine to confirm.

wg · May 2020

Red Mosqito said:

show previous quotes

wg said:

Red Mosqito said:

wg said:

How is everyone getting a refund for the NA tour?

I would like a refund for my 10c tix to PHX, but I don’t see how I can get my money back on ticketmaster. It just says postponed, and I could use the money right now.

That's because 10c tickets were sold through Ticketstoday, not TM. You should've received an e-mail from the 10c that gave instructions on how to get refunds on your 10c tickets.

Thanks! I got one that said stay tuned, and I never received another. Not in junk mail either. I responded to THAT email, but haven’t received a reply.

any suggestions?

The information on how to get a refund is in that e-mail actually as I just looked at mine to confirm.

This email asked for us to temporarily hold any requests and to wait for another email. I never received another email.

GlowGirl · May 2020

Red Mosqito said:

show previous quotes

CarisaJ said:

PJNB said:
Why would you not want an option where fans get to keep there tickets that want to and those that want refunds can get a refund. Thats what Rage is doing. That is what Pearl Jam is doing. If Sturgill Simpson books the same tour for next year and you have to go through the ticketing process again how is that any better than posting the new dates now like Rage did?

Totally agreeing! I understand that people want / need their money back. But if you have the possibility for either a refund or to keep the tickets why would you want a cancellation of a tour and ruin it for those people who rather keep their tickets?

It's not about wanting to ruin it for other people as more as it would be trying to be fair for everyone. Just because there are people who need that money now, doesn't mean they don't want to see the show when new dates are announced. They just want to be able to use that money to survive during this rough patch.

Look at it this way, If a high percentage of people choose to get refunds, how will those tickets be re-distributed and to who? Would someone who's not in the fan club actually have a chance to get a fan club ticket now because it would be sold through the F2F platform?? I would imagine that would be the case, which is not cool in my book.

Personally I know there were a ton of long time fan club members who missed out entirely on their show selections during the initial fan club sale who had to resort to getting their tickets through the general public sale. If the band doesn't cancel the tour and start the ticketing process over again at a later date, it's those fans who end up getting screwed if you ask me.

I see both sides and I fully understand that people need money now. But holy shit - this was the toughest ticket process I have been through in the 30+ years I have been going to concerts. I know for some people they were easily able to get tickets for multiple shows. But for those of us with Baltimore and MSG tickets many of us feel lucky to just to be able to get in the building. I don’t want to risk losing those tickets and going through that extremely stressful process all over again. I don’t know the best course of action that would make everyone happy. But I hope that those of us who want to keep our existing tickets get to keep them and those that don’t can get a refund now.

SHZA · May 2020

wg said:

show previous quotes

Red Mosqito said:

wg said:

Red Mosqito said:

wg said:

How is everyone getting a refund for the NA tour?

I would like a refund for my 10c tix to PHX, but I don’t see how I can get my money back on ticketmaster. It just says postponed, and I could use the money right now.

That's because 10c tickets were sold through Ticketstoday, not TM. You should've received an e-mail from the 10c that gave instructions on how to get refunds on your 10c tickets.

Thanks! I got one that said stay tuned, and I never received another. Not in junk mail either. I responded to THAT email, but haven’t received a reply.

any suggestions?

The information on how to get a refund is in that e-mail actually as I just looked at mine to confirm.

This email asked for us to temporarily hold any requests and to wait for another email. I never received another email.

I received the additional email a few weeks ago. It basically said they're back up and running and if you want a refund, reply to the email with your order number. So you might want to try just replying to whichever email you have and request the refund that way.

PeterED · May 2020

I’m very happy with how it’s being handled in NA. For the first time in a number of tours I got 10C tickets and they’re great.

People who want a refund can get one.

No reason to pull tickets from 10C or general public ticket-holders. If somebody manages to pull better tickets than my 10C tickets on a general sale once new dates are announced then good for them.

“Personally I know there were a ton of long time fan club members who missed out entirely on their show selections during the initial fan club sale who had to resort to getting their tickets through the general public sale. If the band doesn't cancel the tour and start the ticketing process over again at a later date, it's those fans who end up getting screwed if you ask me.”

I don’t see it that way. Nobody is getting screwed. You know WOULD get screwed if they cancelled then rebooked? People who won the lottery this time.

TOUR CANCELLATION to get your refund

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