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TOUR CANCELLATION to get your refund

mcdevittpbmcdevittpb Posts: 212
in The Porch
Some, like Dead & Company, have outright cancelled their tours, so that fans can get direct refunds, which is especially needed for those affected financially during this crisis.  

When the dates reschedule, they will be put on sale again.  

Why doesn’t PJ do this?....
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    on2legson2legs Standing in the Jersey rain… Posts: 14,446
    I personally prefer they continue to postpone.  But totally understand people need money in the bank right now.  Didn’t they announce a plan very recently that will allow people to request a refund from postponed shows?
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


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    JimmyVJimmyV Boston's MetroWest Posts: 18,931
    I'm ok waiting for Pearl Jam (for now) but I check everyday to see if Guns N Roses has cancelled. That's money I could really use back.
    ___________________________________________

    "...I changed by not changing at all..."
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    TravelarTravelar Kalamazoo, USA Posts: 3,359
    on2legs said:
    I personally prefer they continue to postpone.  But totally understand people need money in the bank right now.  Didn’t they announce a plan very recently that will allow people to request a refund from postponed shows?

    Ticketmaster silently updated their policy stating that they would only offer refunds for canceled events. But even then, it seems hit or miss with some people getting refunds and some people being told to pound sand.
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    mcdevittpbmcdevittpb Posts: 212
    My understanding is that a touring act can either postpone or cancel. Cancellation allows refunds.  Postponement keeps your money in limbo. It is up to the band. 
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    CROJAM95CROJAM95 Posts: 9,172
    I Have over $3k in concert money ( PJ 6 shows plus OHANA, RATM, TOOL) sitting on an interest free credit card ( interest DUE FEB 2021) so im cool for now

    I got furloughed 3 weeks ago, but woke up to the news my BOSS got his PPP Loan this morning.....so Thankful


    People should have the option to get their money back, its a tough situation out there.....TM changing its policy was dirty
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    on2legson2legs Standing in the Jersey rain… Posts: 14,446
    mcdevittpb said:
    My understanding is that a touring act can either postpone or cancel. Cancellation allows refunds.  Postponement keeps your money in limbo. It is up to the band. 

    I think this is the most current policy:



    So it seems like PJ has a limited time left to announce rescheduled dates before people can request a refund.  
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


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    pledgeagrievancepledgeagrievance Posts: 2,820
    edited May 2020
    I still can’t get a refund for a show moved to a new date that I won’t be able to attend. How is that legal?
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    PJ-CubsPJ-Cubs Posts: 3,293
    I prefer the postponement so that I know that I still have tickets for when the shows are rescheduled in the future (2021?).  After sweating through the lottery, I want to hold onto my seats and not go through that process again.
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    EM194007EM194007 Posts: 2,827
    pledgeagrievance said:
    I still can’t get a refund for a show moved to a new date that I won’t be able to attend. How is that legal?
    Same here. Moved the date to October a month ago. And won't offer refunds. 
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    CROJAM95CROJAM95 Posts: 9,172
    PJ-Cubs said:
    I prefer the postponement so that I know that I still have tickets for when the shows are rescheduled in the future (2021?).  After sweating through the lottery, I want to hold onto my seats and not go through that process again.
    I feel the same way

    but we have almost 20% unemployment with more to come

    options
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    PSUS2HPSUS2H USA Posts: 2,049
    I was able to cancel PJ orders for Cali shows. It was pretty simple.
    Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA  August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021 
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    JBC7913JBC7913 Posts: 381
    I’ll keep my tickets for a postponed tour thank you. People are allowed to get refunds. Even if not a perfect process. 
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    PJ-CubsPJ-Cubs Posts: 3,293
    CROJAM95 said:
    PJ-Cubs said:
    I prefer the postponement so that I know that I still have tickets for when the shows are rescheduled in the future (2021?).  After sweating through the lottery, I want to hold onto my seats and not go through that process again.
    I feel the same way

    but we have almost 20% unemployment with more to come

    options
    I agree that people should be able to get refunds if they want/need their money back.  I wish TM was more flexible and offered that option for postponed shows.
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    ryanphishesryanphishes Posts: 586
    mcdevittpb said:
    Some, like Dead & Company, have outright cancelled their tours, so that fans can get direct refunds, which is especially needed for those affected financially during this crisis.  

    When the dates reschedule, they will be put on sale again.  

    Why doesn’t PJ do this?....
    You can get a refund now.  I have tickets to Oklahoma and MSG.  When I log into ticketmaster and view my Oklahoma City tickets, there is a button that says, click here for a refund.  I'm considering it for OKC, definitely not for MSG.
    Dallas 2013 
    Wrigley 2016 Night 1
    Wrigley 2016 Night 2
    MSG 2020
    OKC 2020

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    jefftjefft Posts: 650
    Please do not cancel this tour keep it postponed. i do not feel like going through that process for tics again.
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    NSLNSL Nashville, TN Posts: 291
    I just did refund request for both of my AZ tickets
    2004-10-06 - Asheville, NC
    2013-10-30 - Charlotte, NC
    2016-04-16 - Greenville, SC
    2016-04-20 - Raleigh, NC
    2016-04-21 - Columbia, SC
    2016-05-01 - New York, NY
    2022-09-16 - Nashville, TN
    2022-09-17 - Louisville, KY
    2023-09-10 - Noblesville, IN
    2023-09-13 - Fort Worth, TX
    2023-09-15 - Fort Worth, TX
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    PSUS2HPSUS2H USA Posts: 2,049
    I kept my orders through 10c cause the locations were great, I refunded the shows I (foolishly?) added after the window closed.  I should have known Id want to go to several shows
    Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA  August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021 
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    PJNBPJNB Posts: 12,806
    on2legs said:
    mcdevittpb said:
    My understanding is that a touring act can either postpone or cancel. Cancellation allows refunds.  Postponement keeps your money in limbo. It is up to the band. 

    I think this is the most current policy:



    So it seems like PJ has a limited time left to announce rescheduled dates before people can request a refund.  
    This. 

    There is absolutely no reason to cancel with the policy that they have in place. In one week time if they do not announce new dates people will get a refund on non 10C tickets if they choose to do so. If you have 10C tickets and want a refund you could have done that a month ago and still can do that now. You need to look back at your emails from March and reply to the one that goes with the 10C tickets you want to refund. 

    Groups canceling right now are not helping anybody imo. They are actually making it much harder for people down the road to get tickets again having to do the whole process all over. Let F2F and the refund policy they have in place now stand and when they get official new dates lets go! 
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    RatherStarvedRatherStarved Posts: 4,237
    edited May 2020
    Agreed, and I think even if they announce new dates there will also be a refund window - but don’t take my word for that.

    The above is for Canada/US.
    Post edited by RatherStarved on
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
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    ComeToTXComeToTX Austin Posts: 7,586
    I’d like a refund for my Euro show. Sturgill just canceled his arena tour so we could get refunds. 
    This show, another show, a show here and a show there.
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    demetriosdemetrios Canada Posts: 87,912
    jefft said:
    Please do not cancel this tour keep it postponed. 
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    ZodZod Posts: 10,221
    The way I'm understanding it is that the bands have some discretion to offer refunds.  My friend was able to get his TM purchased Oak1 refunded a few weeks ago (well submitted it, it said 30 days to get the money).   I understand that a shittonne of people asking for money back at the same time makes things extremely challenging for TM/Promoters/Venues. 

    It's also my understanding that refunds will be available once the postponed dates are rescheduled.   I interpret this as "if wait until there are new days, we aren't going to get as big a run on tickets".

    If the intent is to complete the tours.. even if it's a year or more than now, to refund those who want refunds.  I don't want to have to go through the whole ticket buying process over again.  I've got good tickets to both Oakland shows.

    Same with RATM.  We scored decent tickets to RATM.  I don't want to deal with that all over again when it gets rescheduled.

    Optimally the figure out how to get people refunds that need refunds.  I do understand why they're dragging their heals.   They're concerned too many people will ask for them at once and cause Financial problems.

    That's my thoughts.  I really don't want them cancelled.
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    on2legson2legs Standing in the Jersey rain… Posts: 14,446
    Just got this from Ticketmaster for my Brian Fallon tickets:



    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


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    SHZASHZA St. Louis, MO USA Posts: 3,212
    on2legs said:
    Just got this from Ticketmaster for my Brian Fallon tickets:



    I received the same for Foo Fighters in Phoenix, which was rescheduled several weeks ago but hadn't offered a refund option until now. 
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    jefftjefft Posts: 650
    SHZA said:
    on2legs said:
    Just got this from Ticketmaster for my Brian Fallon tickets:



    I received the same for Foo Fighters in Phoenix, which was rescheduled several weeks ago but hadn't offered a refund option until now. 
    I got the foos one today as well.  My date is for october now.  I'm kind of torn on what to do.  Its 6 months away.  Going of what some specialists are saying there could be another bad outbreak again.  
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    SHZASHZA St. Louis, MO USA Posts: 3,212
    edited May 2020
    jefft said:
    SHZA said:
    on2legs said:
    Just got this from Ticketmaster for my Brian Fallon tickets:



    I received the same for Foo Fighters in Phoenix, which was rescheduled several weeks ago but hadn't offered a refund option until now. 
    I got the foos one today as well.  My date is for october now.  I'm kind of torn on what to do.  Its 6 months away.  Going of what some specialists are saying there could be another bad outbreak again.  
    I took the refund option. I don't live in Phoenix for one. And if I did wind up wanting to go, I think it'll be easy to get tickets. 
    Post edited by SHZA on
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    GlowGirlGlowGirl New York, NY Posts: 9,911
    jefft said:
    SHZA said:
    on2legs said:
    Just got this from Ticketmaster for my Brian Fallon tickets:



    I received the same for Foo Fighters in Phoenix, which was rescheduled several weeks ago but hadn't offered a refund option until now. 
    I got the foos one today as well.  My date is for october now.  I'm kind of torn on what to do.  Its 6 months away.  Going of what some specialists are saying there could be another bad outbreak again.  
    If that happens, it is likely it would be cancelled again.

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    RatherStarvedRatherStarved Posts: 4,237
    I think it’s incredible that they’re scheduling events for August 2020 in the New Jersey area.  Incredible in the sense of “not credible”.  But maybe they know something we don’t.  I’ll take the optimism.  There’s a lot of pessimism around these days.  Or maybe just realism.  
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
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    on2legson2legs Standing in the Jersey rain… Posts: 14,446
    kst said:
    I think it’s incredible that they’re scheduling events for August 2020 in the New Jersey area.  Incredible in the sense of “not credible”.  But maybe they know something we don’t.  I’ll take the optimism.  There’s a lot of pessimism around these days.  Or maybe just realism.  
    They actually rescheduled that date over a month ago. I think they’re just getting around to offering refunds now. I fully expect another reschedule though. 
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


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    Jammin909Jammin909 Posts: 888
    on2legs said:
    kst said:
    I think it’s incredible that they’re scheduling events for August 2020 in the New Jersey area.  Incredible in the sense of “not credible”.  But maybe they know something we don’t.  I’ll take the optimism.  There’s a lot of pessimism around these days.  Or maybe just realism.  
    They actually rescheduled that date over a month ago. I think they’re just getting around to offering refunds now. I fully expect another reschedule though. 
    Same. I'm expecting all concerts for all artists to be cancelled until this time next year. I really hope I'm wrong. 
    The less you know, the more you believe.
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